8. Performance
• An indicator on how good something fits to its
MAIN requirements
Aditya Kurniawan- Quality Assurance Engineer
9. Performance
What do you want from a switch?
The ability to connect electric
current when needed
Aditya Kurniawan- Quality Assurance Engineer
10. Features
• An additional value that found supportive to
the main purpose of the product
Aditya Kurniawan- Quality Assurance Engineer
11. Features LED switch : emits light when ON
Fuse : provide over current protection
Rigid body fire resistant
Aditya Kurniawan- Quality Assurance Engineer
12. Reliability
• A degree of value on how reliable is a product
based on the customer requirement
Aditya Kurniawan- Quality Assurance Engineer
13. Reliability
LED switch : emits light when ON (400 lumens)
Fuse : provide over current protection (>2A)
Rigid body fire resistant (up to 900C)
Aditya Kurniawan- Quality Assurance Engineer
14. Conformance
• A value showing fitness to the requirements of
the customer
Aditya Kurniawan- Quality Assurance Engineer
15. Durability
• A duration of working ability taken from a
product
Aditya Kurniawan- Quality Assurance Engineer
16. Serviceability
• Covering an ability to be maintained or
maintenance able
Aditya Kurniawan- Quality Assurance Engineer
18. HOW to maintain those elements?
Define the target (quality planning)
Call for QUALITY Inspection (quality control)
Redesign (quality improvement)
Aditya Kurniawan- Quality Assurance Engineer
20. Quality Planning strategy
Define the CUSTOMER NEEDS by analyzing using QPE
Inspect all items on EACH CATEGORY
Plan the controlling management based on level of importance!
Make A LIST!
Aditya Kurniawan- Quality Assurance Engineer
21. Pick & Analyze
PICK a product below or make your OWN then make the analysis
FINAL
PROJECT
Aditya Kurniawan- Quality Assurance Engineer
23. Quality Parameter using 5Why’s
on quality elements (performance)
The switch CANNOT connect electric current when needed
Why? (1)
The pin inside is not touching
Why? (2)
The screw is too tight
Why? (3)
-
Why? (4)
-
Why? (5)
-
Aditya Kurniawan- Quality Assurance Engineer
24. Quality Parameter using 5Why’s
on quality elements (Features)
The switch burnt on less than 60C
Why? (1)
The material cause it
Why? (2)
The mix of polyester cause it
Why? (3)
-
Why? (4)
-
Why? (5)
-
Aditya Kurniawan- Quality Assurance Engineer
