The document provides answers to common user issues with computers including power issues like ensuring the computer is turned on and the power light is glowing, disc issues that may be solved by rebooting, screen issues by checking if the computer and brightness are on, fan issues by checking if the computer is on, and finding documents by going through the Windows start menu and clicking documents.

1. USER CONTROLLED ISSUES
ISSUES AND ANSWERS

2. POWER ISSUES
• Is your computer turned on?
• Is the power light glowing?
• Is your laptop dead?

3. DISC ISSUES
• Did you try rebooting your computer?

4. SCREEN IS PITCH BLACK?
• Is your laptop turned on?
• Is your brightness turned down?

5. FAN ISN’T RUNNING
• Is your computer turned on?

6. I CANT FIND MY DOCUMENTS
• Go to windows start.
• Then go to the side and click documents.