1. The Future of Organizational Learning
Brett Elmgren, April 10th, 2014
Read my blog at: www.brettelmgren.com
Add me on LinkedIn @ Brett Elmgren
Slides Available at: http://www.slideshare.net/BrettElmgren

2. 2
“I believe…
through positivity, collaboration and passion we can
change our work and change our lives.”

3. Start with Why…
1. Summarize the evolution of corporate learning
2. Forecast the future of learning and development
3. Provide resources to evolve your learning experiences

4. The Evolution of Learning

5. Training & Learning
Training Learning
• Event driven
• Develops a skill
• Imparts new information
• Typically based on formal
curriculum
• A journey
• Develops a behavior
• Changes attitudes
• Customized to individual
needs

6. “Fueling Your Learning Journey”

7. The Evolution of Learning

8. What is one thing you learned in the
past 24 hours?

9. How did you learn it?
A. Reading online
B. Reading in print
C. Through Conversation
D. Watching a video
E. On the job practice
F. Listening to audio
G. In a classroom
H. Other
Readingonline
Readingin
print
Through
Conversation
W
atchingavideo
On
the
job
practice
Listeningto
audio
In
a
classroom
Other
50% 50%
0% 0%0%0%0%0%

10. Pre-2000
Classroom
Instructor-led training
(ILT)
2000-2008
Classroom (ILT)
E-learning
Blended (E + ILT)
2008-2013
Classroom (ILT)
E-learning
Blended learning
Collaborative
Formal learning
Individual focus
Social learning
Group focus
Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada.
1. Shifting demographics
2. The explosive rise of social media
3. The breakdown of industrial work models
Drivers:

11. 1. Shifting Demographics
• Traditionalists (born 1925 – 1945)
• Baby Boom Generation (born 1946 – 1964)
• Generation X (born 1965 – 1976)
• Millennial Generation (born 1977 – 1997)
Generational breakdown
Generations
Traditionalists
Baby Boomers
Generation X
Millennials36%
45%
17%
The rise of the millennials
• 50% of the workforce by 2020
Traditionalists
Baby boomers
Generation X
Millennials
Generation 2020
51%
20%
22%
6%
Sources: Bureau of Labor Statistics Employment Projections.

12. Constantly connected…
On a date…At the movies…During a marathon…On the big day…

13. 2. The rise of social media

14. 3. The Breakdown of Industrial Work
Models
Command & Control Encourage & Engage
Autonomy Mastery Purpose

15. Sustained Behavioral Development
70% 20% 10%
Experience Interaction Formal learning
Sources: Center for Creative Leadership.

16. Sustained Behavioral Development
Source: Charles Jennings, Fuse, 2011

17. Imagine it is 1996, and you are presented
with two business plans…
- Current leader
- Large and
profitable
- Team of highly
paid professionals
- A strategic
marketing plan to
sell to the masses
- Start-up
- No money or
resources
- All contributions
are made
voluntarily
- Revenue is
generated
through donation
- Source: Daniel Pink. Drive, 2009

18. Door #1 Door #2

19. Learning 1.0 to Learning 2.0
A shift from viewing learning as a product created for
learners to a collaborative and connected process involving
learners.
Sources: Learning and Development: 2011, The Conference Board of Canada.

20. Flat Army
Pervasive Learning
“The switch from a “training is an
event” fixed mindset to “learning is
a
collaborative, continuous, connecte
d and community-based” growth
mindset. - Dan Pontefract
- Source: Dennis Callahan

21. The TELUS Story
Problem:
• Flat engagement, 53% in 2007
• Command and control culture
• Poor career development metrics
Results (2013):
• 83% engagement, Highest in Canada
• Decrease in attrition to 4%, Best in industry
• Customer satisfaction up 26%, competitors down 24%
• Share price up from $29 – $71, and split

22. 3-33: Pervasive Learning Model
Source: Dan Pontefract, Flat Army 2013

23. Formal Learning
“A self-contained learning event, occasionally scheduled, typically
tracked, providing a comprehensive approach to a topic.”
Source: Dan Pontefract, Flat Army 2013

24. Formal Learning

25. Whose mission statement is:
“Represent and support a safe, responsible and growing
Saskatchewan mining industry.”
A. Cameco
B. Government of SK
C. SMA
D. SAHRP
Cam
ecoGovernm
entofSK
SM
A
SAHRP
0% 0%
100%
0%

26. Fastest Responders
Seconds Participant Seconds Participant
13.338 3B5375
14.66 3B533B

27. Formal Learning

28. Informal Learning
“Learning that occurs primarily
spontaneously and outside of
formal, designed activities.”
Source: Dan Pontefract, Flat Army 2013
“Learning on demand!”
“Learning at the speed of need!”

29. Informal Learning

30. Informal Learning

31. Social Learning
Source: Dan Pontefract, Flat Army 2013
“Social learning can either be
formal or informal, and involves
learning through interactions
with others.”

32. Social learning is NOT social
media. Social media provides
a tool through which social
learning can thrive.

33. Enterprise Social Networking

34. Collaboration!

35. Collaboration!

36. Video Sharing

37. What will learning look like in 2020?
1. The rise of gamification
2. The “flipped” classroom
3. The ARC

38. Gamification
“A business strategy which applies game design techniques to non-
game experiences to drive user behavior.”
Source: Gamification.org
Source: @DanPontefract

39. “Flipping the classroom”
“Assign the lessons as homework, and take what
used to be homework and have students practice
in the classroom.”
- Sal Khan

40. How to “Flip” your training
• Have your experts record their processes
• Host the video’s online
• Direct learners to the video’s
• Allow learners to learn on their own time
• Assess for mastery without grades
• Complete practical application
• Assess practical application for mastery
• Enlist a social community of support

41. “Itunes saved the music industry.”
- Wall Street Journal

42. The Future for L&D: ARC
ACCESS
RECOMMEND
CURATE

43. Summarizing the Shift

44. What does the Future of
Organizational Learning look like?

45. “The only way to know the future, is
to create it.”
Slides Available at: http://www.slideshare.net/BrettElmgren
Read my blog at: www.brettelmgren.com
Contact me at: brett_elmgren@cameco.com