1. Brian K. Osborn
1501 Pinecrest Road, Jacksboro, TN 37757
(865)803-3819 charlie2bko@gmail.com
Objective Achieving employment in an environment where my historical work successes,
versatility of job skills, and willingness to respond to challenges will be reflected by
productivity growth, improved efficiencies and increased profitability.
Qualifications My Background includes a diverse record of employment working in a variety of
environments that have required the adeptness of:
• strong customer service
• procedure compliance
• supervisory and administrative skills
• flexibility to adapt easily to new business settings and cultures
• proven success in leadership and key administrative support
• use of computer systems and software
• achieving strong performance evaluations
• providing strong people skills and relationships
• investigating and resolving issues
• recognized for dependability and integrity
Professional Experience
September 2015– Present
Conductor
Norfolk Southern Corporation – Knoxville, TN
• ensure that proper documentation has been obtain before leaving terminal/depot
• ensure train is transporting proper cars and placement of cars are in accordance
with rules
• communicate with dispatcher/yard master to coordinate proper movement of
train
• submit completed work orders prior to end of shift
August 2015– September 2015
Laborer
Waste Management – Heiskell, TN
• maintain convenience center appearance and assist customers
• maintain roadsides and keep area free of debris
• responisble for proper cleaning of company vehicles and equipment
• maintain and clean shop and employee common areas
Sept 2013 – August 2015

2. Quality Assurance Technician
Pharma Packaging Solutions – Clinton, Tennessee
• preparation of documentation at order start up
• oversee production to ensure it meets quality standards
• perform checks of equipment to ensure functioning properly
• reconcile product information at completion of order
• ensure proper cleaning of equipment and production area
• track and enter labor hours at the completion of the shift
March 2013 – August 2013
Store Manager
Hollingsworth Grocery – LaFollette, Tennessee
• opened and closed store
• balanced cash drawers and reserve cash daily
• utilized software system to maintain inventory pricing
• daily evaluation of product inventory status prior placing orders
• supervisory responsibility for store clerks
September 2009 – March 2013
Staff Supervisor Jail Operations (Sergeant)
Campbell County, Tennessee Sheriff’s Department –Jacksboro,TN
• promoted from Shift Supervisor to Jail Operations (Sergeant)
• 8th Judicial Drug Court Liaison for Campbell County Sheriff’s Office
• promoted from Correctional Officer to Shift Supervisor (Corporal)
• interviewing and evaluation of Correctional Officer Candidates
• prepared and supervised training program for newly hired officers
• monitored and assured facility policy compliance practices
• performed performance evaluations for staff
• prepared and submitted detailed reports of facility’s operational status
• assisted in the preparation and maintenance of budget
Education
Jellico High School Class of2003
• Top Ten Graduate with 3.7 GPA
• Student Government Representative
• VICA Club President
• Beta Club
• Basketball

3. Professional Training/Certifications
• Tennessee Correctional Institute Correctional Officer Certification
• Tennessee Corrections Institute Facility Training Officer Certification
• Chemical Weapons Certification
• First Aid/CPR Certification
• Child Safety Restraint Technician Certification
• Taser Certification
References
George Housely Clinton, TN 423-871-1952 Process Server
Randy Comer Lafollette, TN 423-912-0183 Campbell County Jail
Charles Swatzon Jacksboro, TN 423-562-8885 Tennessee Bonding Agency