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Building a Brand
With Social Media
    Brian Chappell
 Social Search Strategist
Do You Know Your Target Audience?
Social Media is Not a Salt Shaker

                 Social Media can not be an after thought

                 Has to be thought of at the
                 core of your marketing initiatives

                 Clients who want a “viral factor”
                 after the fact are much less
                 likely to succeed
There is No Cookie Cutter Approach To Building Brands in Social
                             Media
Building A Brand With Social Media
Teach Social Media
Extend Your Brand Off Of Your Site




Secure Your Names

http://checkusernames.com

Create accounts everywhere but don’t spend time everywhere.
Social Media Mindshare




Mindshare: People start remembering you after seeing you 8 times
Monitor and Interact in Real Time

2 Types of Brands That Monitor:

• Corporate Mega Brands
• Everyone Else

Tools for Smaller Brands: < 1k mentions

• Custom RSS Feed Mashup
      • Yahoo Pipes
      • TweetDeck
      • Etc.
• Trackur
• WhosTalkin

Tools for Larger Brands: > 1k mentions

•Radian6
•TruCast
Social Monitoring Benefits

Social Monitoring benefits:

• Product development

• Customer service

• SEO / Marketing Initiatives

• Monitor your competition
Don’t Forget about SEO



 SEO is paramount – integrate unique campaign names that users can
remember and search for in Google – and find.

If you utilize Mini Sites make sure they are search friendly and that you
utilize SEO 101 basics, pass link juice back to the main site.

Make your off site assets rank, create concepts that allow them to easily
rank for your Branded terms
Empower Your Customers

Your marketing campaigns should utilize your customers

Let them build the ad, create your ideas, implement new products offerings

Success Stories

Threadless.com
Success Stories

Success Stories

ManaPotions.com

RoboPult Video helped them sell 35,000 energy drinks and had to
backorder 40k more based off of this one video that cost them 1,000
dollars to make.

Continue to create viral videos that target their demographic
Where’s the
  ROI?
ROI Calculation

Brand Views
  - comment counts, views, engagement statistics

    Video
•

    Social Networks
•

    Blogs
•

    Micromedia
•


• Weight each channel accordingly allowing you to
  establish a benchmark
Summary

 Orchestrate a social marketing campaign at the base level – social media
is not a condiment and there is no cookie cutter approach.

 Protect your brand and create assets across the web as you see fit

 Keep tabs on your competition and your brand health through social
monitoring

 Integrate your customer base into your marketing initiatives. Create
Brand loyalists
Thank You

Blog
IgniteSocialMedia.com
BrianChappell.com


Twitter
@brianchappell on Twitter


Email
Brian@ignitesocialmedia.com

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Building A Brand With Social Media

  • 1. Building a Brand With Social Media Brian Chappell Social Search Strategist
  • 2. Do You Know Your Target Audience?
  • 3. Social Media is Not a Salt Shaker Social Media can not be an after thought Has to be thought of at the core of your marketing initiatives Clients who want a “viral factor” after the fact are much less likely to succeed
  • 4. There is No Cookie Cutter Approach To Building Brands in Social Media
  • 7. Extend Your Brand Off Of Your Site Secure Your Names http://checkusernames.com Create accounts everywhere but don’t spend time everywhere.
  • 8. Social Media Mindshare Mindshare: People start remembering you after seeing you 8 times
  • 9. Monitor and Interact in Real Time 2 Types of Brands That Monitor: • Corporate Mega Brands • Everyone Else Tools for Smaller Brands: < 1k mentions • Custom RSS Feed Mashup • Yahoo Pipes • TweetDeck • Etc. • Trackur • WhosTalkin Tools for Larger Brands: > 1k mentions •Radian6 •TruCast
  • 10. Social Monitoring Benefits Social Monitoring benefits: • Product development • Customer service • SEO / Marketing Initiatives • Monitor your competition
  • 11. Don’t Forget about SEO  SEO is paramount – integrate unique campaign names that users can remember and search for in Google – and find. If you utilize Mini Sites make sure they are search friendly and that you utilize SEO 101 basics, pass link juice back to the main site. Make your off site assets rank, create concepts that allow them to easily rank for your Branded terms
  • 12. Empower Your Customers Your marketing campaigns should utilize your customers Let them build the ad, create your ideas, implement new products offerings Success Stories Threadless.com
  • 13. Success Stories Success Stories ManaPotions.com RoboPult Video helped them sell 35,000 energy drinks and had to backorder 40k more based off of this one video that cost them 1,000 dollars to make. Continue to create viral videos that target their demographic
  • 15. ROI Calculation Brand Views - comment counts, views, engagement statistics Video • Social Networks • Blogs • Micromedia • • Weight each channel accordingly allowing you to establish a benchmark
  • 16. Summary  Orchestrate a social marketing campaign at the base level – social media is not a condiment and there is no cookie cutter approach.  Protect your brand and create assets across the web as you see fit  Keep tabs on your competition and your brand health through social monitoring  Integrate your customer base into your marketing initiatives. Create Brand loyalists