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Surveyi2i
Features and Value Propositions
Issues in Survey Analytics
2
Issues faced by organizations in survey analytics
Reliance on
Multiple
Analytics tools
Reliance on
External
Agencies
Not getting
Insights
on time
Huge
Infrastructure
Investments
Very High
Learning
curve
High
Training
Costs
High
Maintenance
costs
Prohibitive
Licensing
Costs
Lack of Analytics and
Programming Knowledge to
business Managers makes them
Dependent on external sources
for Insights
Surveyi2i – Value Proposition
4
 It is Google-like simple
 Advanced Analytics at click of a
button
 In memory processing- Robust
hardware
 There are currently NO TOOLS in the
survey analytics space with advanced
analytics, text mining and reporting
features which can easily be used by
business managers to take data
driven decisions at an affordable
cost!
Surveyi2i at Survey analytics space
5
LowHigh
IT Dependent Business user driven
AnalyticsCapacity
Surveyi2i – Value proposition
6
• Surveyi2i is an
integrated,
cloud based,
easy-to-use,
survey analysis and reporting platform with advanced analytics and text mining capabilities
which
empowers you
to take data backed decisions
without depending on others by giving
timely insights at an
affordable cost!
Where does Surveyi2i stand
in the “Survey Value chain”?
7
Survey Value Chain
Business
Problem
Survey Design
Survey
Execution
Survey Analysis Insights
Reports/Web
dashboards
Analysis – Insights – Sharing!!
ANALYZE Data
VISUALIZE Data
Derive INSIGHTS
SHARE Findings
Impact
Survey Data
Surveyi2i-Features
10
Surveyi2i Core Features
11
Surveyi2i- Components of the platform
Surveyi2i – Front End Layer for user interaction
Survey Repository – Store and Integrate Survey Data and Analysis
Exploration Module
» Cross – Tabulation
» Banners Tables
» Significance Tests
» Custom Segmentation
Text Analysis Module
» Frequency Count
» Theme Extraction
» Sentiment Analysis
» Feature Extraction
Collaboration Module
» Customizable Web
Dashboards
» MS Office © Integration
» Collaboration and Query
Space
Data Mgmt. Module
» Simple UI to upload survey
data
» Tracking/ One Time Survey
» Multiple Data Format
» Data Management
Analytics Module
» Key Driver Analysis
» Key Attribute Analysis
Visualization Module
» Interactive charts
» Customization report format
and styles
Security Layer – User Level Based Survey Data and Dashboard Access
Manage, Analyze, Visualize, Insights, Collaborate
How will surveyi2i enhance
my business decisions?
14
EASY
 It is easy to learn, adopt and implement
 Amazingly low learning curve!
 No need to rely on any market research agencies, external
vendors, or IT teams
 Seamlessly inculcate data driven decision making in your
organization without affecting your daily business activities!
 Easily track periodic surveys. Save the settings just once and
replicate survey analysis just by uploading the new survey
data and codebook
IT IS AN EASY DO-IT-YOURSELF APPLICATION!
 Identify key business trends and unearth key parameters to
focus with the help of advanced analytics – By the click of a
button!
 Get sharp insights at great Speed!. Analyze within 4 hours,
instead of 4 weeks!
 Say good bye to manual processing of textual data. Word
cloud, Theme cloud, Word associations, Verbatim coding –
All done within minutes
ADVANCED ANALYTICS & TEXT PROCESSING
UNDER ONE ROOF!
INSIGHTFUL
 No IT infrastructure investments
 No outsourcing costs
 Very minimal training costs
 No Maintenance costs
 Say “No” to multiple analytical tools
 No Prohibitive licensing costs!
 Consume surveyi2i as “Software as a Service”(SaaS)
CUT 80% OF YOUR MARKET RESEARCH COSTS!
AFFORDABLE
 Access surveyi2i from any device with a web browser and
an internet connection.
 Share automated web dashboards with customisable
visualisation options, securely with the stake holders.
 Say “No” to multiple analytical tools
 Exports visualisations to MS PowerPoint and create reports
easily with editable graphs
MORE COLLABORATIVE TO MAKE INSIGHTS
ACTIONABLE!
COLLABORATIVE
Use cases
19
Use case 1
Customer Service Executive
Surveyi2i can help your customer service executive to
 Identify drivers of customer satisfaction
 Identify trends in customer experience metrics
 Identify drivers of customer engagement
 Identify trends in customer experience
From Survey data Without relying on others!!
Use case 2
Human Resource Manager
Surveyi2i can help your human resource manager to
 Derive actionable insights from exit interviews
 Identify drivers of Employee satisfaction
 Minimize attrition
 Distribute Appraisal budget
Use case 3
22
Surveyi2i can help your marketing manager to
 Understand the voice of the customer
 Understand the market perception about a product/service
 Understand the price elasticity / sensitivity reactions
 Execute Pilot test strategies quickly
 Choose the right marketing channel
 Target the right customer
By giving timely insights from survey data!
Marketing Manager
Use case 4
23
Surveyi2i eases the work of Business Manager /Analyst
 By providing him a single integrated tool for all his analytics and
reporting needs.
 By providing him with easy reporting tools for PowerPoint
presentation and Web dashboards without any manual work and
coding
 By providing him text processing engines to process text content ,
thereby saving his precious time by eliminating manual text analysis
Business Manager and Analyst
24
Deriving actionable Insights from survey data made Easy
and Affordable
25
Thank you

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Introduction to Surveyi2i

  • 1. @ 2013 BRIDGEi2i Analytics Solutions Pvt. Ltd. All rights reserved Surveyi2i Features and Value Propositions
  • 2. Issues in Survey Analytics 2
  • 3. Issues faced by organizations in survey analytics Reliance on Multiple Analytics tools Reliance on External Agencies Not getting Insights on time Huge Infrastructure Investments Very High Learning curve High Training Costs High Maintenance costs Prohibitive Licensing Costs Lack of Analytics and Programming Knowledge to business Managers makes them Dependent on external sources for Insights
  • 4. Surveyi2i – Value Proposition 4
  • 5.  It is Google-like simple  Advanced Analytics at click of a button  In memory processing- Robust hardware  There are currently NO TOOLS in the survey analytics space with advanced analytics, text mining and reporting features which can easily be used by business managers to take data driven decisions at an affordable cost! Surveyi2i at Survey analytics space 5 LowHigh IT Dependent Business user driven AnalyticsCapacity
  • 6. Surveyi2i – Value proposition 6 • Surveyi2i is an integrated, cloud based, easy-to-use, survey analysis and reporting platform with advanced analytics and text mining capabilities which empowers you to take data backed decisions without depending on others by giving timely insights at an affordable cost!
  • 7. Where does Surveyi2i stand in the “Survey Value chain”? 7
  • 8. Survey Value Chain Business Problem Survey Design Survey Execution Survey Analysis Insights Reports/Web dashboards
  • 9. Analysis – Insights – Sharing!! ANALYZE Data VISUALIZE Data Derive INSIGHTS SHARE Findings Impact Survey Data
  • 12. Surveyi2i- Components of the platform Surveyi2i – Front End Layer for user interaction Survey Repository – Store and Integrate Survey Data and Analysis Exploration Module » Cross – Tabulation » Banners Tables » Significance Tests » Custom Segmentation Text Analysis Module » Frequency Count » Theme Extraction » Sentiment Analysis » Feature Extraction Collaboration Module » Customizable Web Dashboards » MS Office © Integration » Collaboration and Query Space Data Mgmt. Module » Simple UI to upload survey data » Tracking/ One Time Survey » Multiple Data Format » Data Management Analytics Module » Key Driver Analysis » Key Attribute Analysis Visualization Module » Interactive charts » Customization report format and styles Security Layer – User Level Based Survey Data and Dashboard Access Manage, Analyze, Visualize, Insights, Collaborate
  • 13.
  • 14. How will surveyi2i enhance my business decisions? 14
  • 15. EASY  It is easy to learn, adopt and implement  Amazingly low learning curve!  No need to rely on any market research agencies, external vendors, or IT teams  Seamlessly inculcate data driven decision making in your organization without affecting your daily business activities!  Easily track periodic surveys. Save the settings just once and replicate survey analysis just by uploading the new survey data and codebook IT IS AN EASY DO-IT-YOURSELF APPLICATION!
  • 16.  Identify key business trends and unearth key parameters to focus with the help of advanced analytics – By the click of a button!  Get sharp insights at great Speed!. Analyze within 4 hours, instead of 4 weeks!  Say good bye to manual processing of textual data. Word cloud, Theme cloud, Word associations, Verbatim coding – All done within minutes ADVANCED ANALYTICS & TEXT PROCESSING UNDER ONE ROOF! INSIGHTFUL
  • 17.  No IT infrastructure investments  No outsourcing costs  Very minimal training costs  No Maintenance costs  Say “No” to multiple analytical tools  No Prohibitive licensing costs!  Consume surveyi2i as “Software as a Service”(SaaS) CUT 80% OF YOUR MARKET RESEARCH COSTS! AFFORDABLE
  • 18.  Access surveyi2i from any device with a web browser and an internet connection.  Share automated web dashboards with customisable visualisation options, securely with the stake holders.  Say “No” to multiple analytical tools  Exports visualisations to MS PowerPoint and create reports easily with editable graphs MORE COLLABORATIVE TO MAKE INSIGHTS ACTIONABLE! COLLABORATIVE
  • 20. Use case 1 Customer Service Executive Surveyi2i can help your customer service executive to  Identify drivers of customer satisfaction  Identify trends in customer experience metrics  Identify drivers of customer engagement  Identify trends in customer experience From Survey data Without relying on others!!
  • 21. Use case 2 Human Resource Manager Surveyi2i can help your human resource manager to  Derive actionable insights from exit interviews  Identify drivers of Employee satisfaction  Minimize attrition  Distribute Appraisal budget
  • 22. Use case 3 22 Surveyi2i can help your marketing manager to  Understand the voice of the customer  Understand the market perception about a product/service  Understand the price elasticity / sensitivity reactions  Execute Pilot test strategies quickly  Choose the right marketing channel  Target the right customer By giving timely insights from survey data! Marketing Manager
  • 23. Use case 4 23 Surveyi2i eases the work of Business Manager /Analyst  By providing him a single integrated tool for all his analytics and reporting needs.  By providing him with easy reporting tools for PowerPoint presentation and Web dashboards without any manual work and coding  By providing him text processing engines to process text content , thereby saving his precious time by eliminating manual text analysis Business Manager and Analyst
  • 24. 24 Deriving actionable Insights from survey data made Easy and Affordable