1. 2509 Mendocino Way, Valrico, FI. 33596
Phone: 813.571.9828 -Cell: 813.469.7749
Email: Britlowry@gmail.com
Britt Lowry
Profile:
Experienced IT Specialist and QA Tester.
Currently working as a Client Test Support Analyst/Team Lead for JPMorgan Chase & Co.
Career Summary:
Experienced Quality Assurance and Testing Specialist with Application Development experience on
Mainframe and Client/Server Distributed systems. Skilled Test Team Lead with a thorough understanding
of the SDLC and STLC. Experience in interaction and coordination with different stakeholders: Business
Analyst, Systems Analyst, Developers, Remote/Offshore Teams and Third Parties/Clients. Strong
experience in creating structured Technical Testing Strategies, Test Scenarios, Test Data Setup, Test
Environment Setup, Test Execution, Defect Management, Test Reporting and Test Closure Activities.
Exposure to Functional (White Box and Black Box) Testing, Risk Based Testing, System Testing, System
Integration Testing and Regression Testing.
Technical Skills:
Hardware - IBM 30XX Mainframes, IBM PC's
Database - Relational, IMS
Software – ALM, HP Quality Center, ConQuest I Alacrity, DB2, ENDEVOR, FILE-AID, FileZilla,
FircoSoft, ISPF, LISA Test Automation, LOTUS 123, Lotus Notes, MS Suite >2010, (Primarily:
Access, Excel, Outlook and Word) QTP, TestDirector, TSO/ISPF Languages: COBOL, HTML, JAVA
SCRIPT, JCL, REXX, SQL, VSAM
Operating Systems - MVS, MS Windows
Certifications:
ISTQB - Foundation Certificate in Software Testing.
Career History:
J. P. Morgan Chase & Co. Tampa, FL
Treasury Services Client Test Support Analyst/Lead
07 - 2005 - 09 - 2014
• Defect Creation, Tracking and Management - During Environmental Issues and Test Execution in
Quality Center
• Knowledge and Interaction of the FircoSoft Sanctions Screening Application for AML
• VB scripting to automate daily environment checks
• ALM Build (Requirements, Test Script, Test Lab).
• Environment Build and Maintenance.
• Environment Reporting.
• Escalation and coordination of incidents, ensuring correct Teams are engaged and clients
notified through to closure.
• Leading the Tampa Client Test Support Team:
• Chairing Team Calls
• Owning and Assigning/Delegating Conquest Client queries.
• Provide Training and encourage knowledge share within the Global Client Test
Support Team.
• Ownership of Application and System Enhancements.
• Ownership of Client Migration Onboard Activity from Mainframe to Distributed Application.
• Process Im provem ent to Implement Automation where pos s i bl e (Weekend
E nvi ronm ent Startup, Environment Maintenance and Test Activity).
• Test Closure Reporting and Static Data handover.
Career History -Continued:

2. • Test Script Execution (Functional and Smoke Testing) on Mainframe, Distributed and
Middleware Applications.
J. P. Morgan Chase & Co. Tampa,
FL Wholesale Data Capture (WDC)
• Creating test documentation
• SIT and UAT testing
• File creation and reconciliation
• Test case and script creating
• Creation of REXX tools for team
• Quality Center -TestDirector
• Creating documentation for team members
• Importing and running test cases
• Responsible for Life Cycle Test Case management
• Defect creation
07 - 2005 -07 -2010
Verizon -System Test, Tampa,
FL IT Specialist
2003 -2005
• Various web based applications, System Test Team
• Lead for team of five
• Running daily status meetings
• Complete regression testing
• Assignment of duties to test group
• COFEE ordering, GUI interface testing for Verizon ordering system
• FTTP Responsibilities included: Creating, maintaining and distributing test logs for
team.
• Co-coordinating and assigning tasks and responsibilities to team
• Attending client meetings in behalf of System Test team
• Creating error reports
• Procuring valid testable data
• LPN -Local Number portability
• Currently we are ramping up for LPN. LPN is a way that a customer may keep their
phone number across different companies.
• LPN isbased on the NPA- NXX (Area code -line Number)
• An LRN, Local Routing Number is created is association with the NPA-NXX and the
switch must be in the same LRN.
• TestDirector
• Lead for learning TD.
• Assisting all teams in the uses and benefits that TD supplies.
• Responsible for Life Cycle Test Case management.
• Beginning to integrate Quick Test Pro with TD
IBM GLOBAL SERVICES - IBM Global AMS Delivery, Sacramento, Ca
IT Specialist
2002 - 2003
• State of California, CWS application, Tested and de-bugged application. Managed problem
and resolution tracking.
• State of California, MEDS application, team lead, liaison between IBM and customer.
Managed problem and resolution tracking insuring on time deliverables. Set up scheduling
for batch jobs, wrote REXX programs, maintained and updated JCL, COBOL code as
necessary.

3. Career History -Continued:
IBM GLOBAL SERVICES -TSADC/ IBM Global AMS Delivery, Tampa,
FL IT Specialist
1995 - 2002
• Eckerd Quantum Leap Retek RMS, testing for migration from an IMS database to DB2.
• CRIC application, Quality Assurance and primary customers contact. Correcting and
improving processes, decreasing monthly hours from full time, two people, 320 hours to one
person 48 hours monthly.
• Test Team, supported Lucent and ADVO testing. Wrote applications improving test times.
Creation of Test cases and test scripts. Complete regression testing. Defect tracking.
Providing analytical support throughout the SDLC.
• Configuration Management, m a i n t a i n i n g integrity of system m odul es . Writing numerous
processors for correct compilation, movement and deletion of modules improving
performance, decreasing Main Frame usage.
• Application enhancements, development, implementation and testing. Responsible for
delivery of RVL specific code to improve performance of the system.
• Designed system changes to incorporate input validation and recovery processes into the
core system processes and procedures.
• Designed and coded numerous utilities increasing team effectiveness.
Education
MIS University of West Florida -1994
JAVA University of South Florida - 2000
Training
2012International Sanctions Training Program Completed 8/2/2013
Compliance Refresher: Privacy, ITRM & Information Barriers 2013 –
CIB
Completed 8/8/2013
Antitrust Compliance Training 2013 Completed 10/18/2013
CIB Technology Risk and Control 2013 Completed 10/18/2013
Unauthorized Transactions, Red Flags Completed 11/12/2013
2013-2014 Global Sanctions Training Program Completed 11/26/2013
BPT for Automation Completed 11/26/2013
Microsoft Office Excel 2007: Level 2 (Second Edition) Completed 11/27/2013
Technology Usage and Information Protection Practices Completed 12/5/2013
Personal Account Dealing 2013 - CIB Completed 1/6/2014
PPM Time-Booking In Clarity PPM for CIB Technology users Completed 1/9/2014
1/14/2014Cross Completed Completed
AML & International Sanctions 2014 - CIB Completed 2/7/2014
UNIX and Linux: Fundamentals Completed 2/26/2014
Introduction to Digital Accessibility - Online course Completed 3/11/2014
Business ofInclusion Completed 3/13/2014
Anti-Corruption Training Completed 4/1/2014
Privacy Awareness 2014 Completed 5/12/2014
ITSM Change Management Process Overview Completed 6/12/2014