Brittany Flores is a customer service professional with 4 years of experience in client interface roles. She has strong organizational, listening, problem solving, and teamwork skills. Her experience includes work as a cashier at Rainbow Foods and McDonald's where she provided excellent customer service. She has also volunteered in her community through programs like Meals on Wheels. Brittany is continuing her education in nursing at Inver Hills Community College.
1. Brittany Flores
4920 Ashley LN, Inver Grove, 55077 │C: 651-895-4417 │brittanyflores16@yahoo.com
CAREER OVERVIEW
Highly enthusiastic customer service professional with 4 years client interface experience. Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute to company
success.
CORE STRENGTHS
Strong organizational skills
Active listening skills
Customer service expert
Sharp problem solver
Energetic work attitude
Adaptive team player
ACCOMPLISHMENTS
2010-2011 Miss Northeast Minneapolis Ambassador
Volunteer work
Community service
WORK EXPERIENCE
06/2011 to 10/2013 Cashier
Rainbow Foods – Minneapolis, Minnesota
Organized the store by returning all merchandise to its proper
place.
Stocked and rotated inventory regularly.
Assisted customers in finding out-of-stock items.
06/2010 to 12/2010 Cashier
McDonalds – Minneapolis Minnesota
Worked as a team member performing cashier duties, product
assistance and cleaning.
Responsible for ringing up customers in a timely manner and
guaranteeing high level of customer service.
EDUCATIONAL BACKGROUND
Nursing
Inver Hills – St. Paul, Minnesota, USA
Continuing education in Nursing
High School Diploma
Edison High School – Minneapolis, Minnesota, USA
COMMUNITY SERVICE
2. Meals on Wheels
Deliver food to elderly
1 year
Read it and Weep
Pick up trash around the community
2 years
Vikings Game
Prepare food and serve it
1 year
Royalty Community Service Project
Collect school supplies for a local elementary school
1 year
REFERENCES
Penny Sherry, 651-815-8624
Jessica Bunker, 612-964-4321
Casandra Rojas, 651-895-5606
