1. Brittany Green
1017 Goldenrod Drive  Nampa, ID 836876  208-407-5036  begreen1388@gmail.com
PersonalProfile
Dedicated and self-motivated individualwith experiencein data entry, customerservice and process
documentation development.Proficientknowledgeof MicrosoftOfficeSuite. Consistently provided supportto
programstaff and participants, aswellas daily operationaland administrativefunctions. Highly focused,results
oriented,deadlinedriven and able to identify goalsand priorities to resolveissuesquickly. Driven to pursueself-
developmentopportunities.
Professional Experience
Adecco Staffing – Meridian, ID
Manufacturing Associate for Scentsy Inc. November 2015-December2015
 Identified toolingandproductionassistfixtures,guides,GO/NO GO gages to eliminaterework,defects or scrap
 Quickly learned evaluation andproductionprocessand consistently metquality standards
 Updated machineoperatoron product quality throughoutdevelopmentprocess inorder to minimizeerror
 Acted in accordancewith non-disclosureagreementand maintained company privacy
Easter Seals-Goodwill, Working Solutions – Boise, ID
Referral Team Lead February 2012 - May 2013
 Assisted in therecruitment,hiringand trainingof referralteammembers.
 Supervised thedelivery of servicesincludingstatewideDepartmentof Health and Welfarereferral report,timely closuresand
monitoringworkcompleted for quality assurance.
 Prepared andmaintained programreports and statisticsfortheStatewideDirector.
 Effectively coached andmentoredteammembers by offeringtrainingandsupportin all aspects of theirposition.
 Succeeded in implementingprocessimprovementandalignmentto simplify dailytasksand increaseproductivity.
 Ableto train,motivate,andsupervisecustomer serviceemployees.
Easter Seals-Goodwill, Working Solutions – Boise, ID
Case Manager Tech April 2011 - February 2012
 Quickly and efficiently learned stateandfederal requirements forprogramparticipation,aligned process
documents and internal policiesto supportstateand federal requirements.
 Handled questionsandconcerns fromparticipants in a timely and courteous manner,ensuringcustomer first
service.
 Assisted programmanagerwith monthly billingreportsto ensureaccuracy.
 Awarded theStaff TeamAward for assistinginthedata implementationfor statewideElectronicHealth Record.
 Demonstrated flexibility when receivingnewassignments orprocedures.
 Issued supportiveservicevouchersinaccordancewith statecontractrequirements and regulations.
 Maintained receptionistdaily duties to include:answeringand transferringcallsusinga multi-linephone,
schedulingappointments usingGroupWise,anddealingwith participants ina courteous andtimelymanner.
Easter Seals-Goodwill, Working Solutions – Boise, ID
Referral Team-Region 4 August 2010 - April 2011
 Maintained,organized,andupdated all programreferralsin compliancewith contractrequirements.
 Established afaster andmoreeffectiveprocessforworkingdaily reportswhichallowed for efficienciesin contactingreferred
participantsto scheduledailyappointments.
 Assisted with editingprogrammanual and process documents.
 Consistently metquality standardsand timelinesasoutlined in statecontractfor timelines.