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Digital Out-Of-Home (DOOH)
The Fastest Growing Segment in Advertising

An always-on screen based society,
constantly cultivating connections and
information in the world around us…
…creates a powerful new intercept
and opportunity to connect

Right Place – Right Time

=
Platform Attributes
o
o
o
o
o

100% Digital Network
Original, Award-Winning Programming
Implied Endorsement
DPAA Adherence
Arbitron Measured
PetCARE TV
1,750 Waiting Room Screens
1.5MM Monthly Viewership
Largest provider of digitally-delivered
patient education programming in
veterinary waiting rooms including:

o
o
o
o

3 to 5 minute program segments
Relevant, timely topics
Advertising rotation – 3x/hr
Veterinary advisory board approves all content
and commercials
PetCARE TV and CaerVision
networks merged.

Pros:
·
Quick boot
·
Fast downloads
·
Fast, easy migrations (small OS footprint)
·
Simplified content management
·
Great reporting capabilities
·
Excellent diagnostic information
·
Excellent email support
Cons:
·
Lack of remote OS level updates (huge
disappointment-had this with previous vendor)
·
Insufficient documentation regarding hours
of operations and system time settings
Audience Profile

•

36%
64%

17%

Female
gender
age

15% 10%
16%
18%
18%
23%

18-24
25-34
35-44
45-54
55-64
65+

household income*

Male

The dominant profile for
PetCARE TV visitors is
female, aged 25 to 54, living in
an upper income household.

17%

17%

26%
23%

Less than $25,000
$25,000 to less than $50,000
$50,000 to less than $75,000
$75,000 to less than $100,000
$100,000 or more

*based on the 87% of respondents who provided an income level.
PetCARE TV Viewership
QUICK FACTS
average # of office visits in the past month: 1.9
office visitors who noticed the PetCARE TV screen: 86%
PetCARE TV viewers who plan to watch again: 81%

2%

Compared to TV
commercials viewed
at home, 6 in 10 find
PetCARE TV ads
more believable.

7%
More believable
31%

Equally Believable

60%

Less Believable
not sure

46% of PetCARE TV viewers were prompted
or reminded to ask the veterinarian a
question after watching the programming.
Advertising Engagement

Many viewers are interested in
receiving the following PetCARE TV
messages on their mobile device.
Voucher for a free sample
33%

Website address
19%

Coupon
27%

% interested

“On a scale of 1 to 5 with 1 being not very interested and 5 being very interested. How
interested would you be in receiving the following on your cell phone after viewing a relevant
healthcare message on a television in your doctor's office?” answer: 4 or 5 out of 5
Base: PetCARE TV viewers.
Transactional Patients—After Exposure to PetCARE TV

65% of visitors go shopping on the
same day of their vet appointment
and an additional 24% shop within
the next 1-2 days.
Next Shopping Trip
60%
50%
40%
30%
20%
10%
0%

51%

10%

7%

7%

4%

2%

“Where will your next shopping trip be?” “When will that next shopping trip
occur?”
Base: all PetCARE TV visitors.
Multi-Media Elements/Research Solutions
Call To Action
Mobile Marketing
1. Patients view network and see commercial
2. Viewer sends text message to the number
on the screen
3. Viewer gets text back with additional
information-promo code, website link, etc.

Literature Distribution
1. Place literature directly into consumers hands
2. Prominently displayed in all office locations
3. Promotes patient/doctor dialogue
With a full network campaign on any PetCARE
network, for a minimum three month
buy, advertisers have the opportunity to participate
in an Arbitron Recall Study.
Arbitron Advertising Effectiveness Study provides a comprehensive brand
insight study in which non-competitive brands can participate. Only four
brands can be included in the study, so this is offered on a first-come
first-served basis.
Examples of information collected in the Arbitron interviews:
o Demographics – gender, age, income, etc.
o Media engagement – including notice and viewing
o Top of mind brand awareness
o Advertising recall (unaided, aided, visually aided) and message retention
o Attitudinal data and purchase intent
o Proprietary questions from the advertiser/agency or PetCARE
Summary
PetCARE TV Networks are RELEVANT and ENGAGING
o Provide pet-owners with pertinent health information
in this “teachable moment”.
o Create a dialogue with pet-owners “when and where”
they’re most receptive to your messaging.
o Provides brands prominence in their categories and
viewing away from traditional commercial TV clutter.
o Create unique sponsorship opportunities that extend
beyond the veterinary experience.

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PetCARE TV - The Veterinary Waiting Room Network

  • 1.
  • 2. Digital Out-Of-Home (DOOH) The Fastest Growing Segment in Advertising An always-on screen based society, constantly cultivating connections and information in the world around us…
  • 3. …creates a powerful new intercept and opportunity to connect Right Place – Right Time =
  • 4. Platform Attributes o o o o o 100% Digital Network Original, Award-Winning Programming Implied Endorsement DPAA Adherence Arbitron Measured
  • 5. PetCARE TV 1,750 Waiting Room Screens 1.5MM Monthly Viewership Largest provider of digitally-delivered patient education programming in veterinary waiting rooms including: o o o o 3 to 5 minute program segments Relevant, timely topics Advertising rotation – 3x/hr Veterinary advisory board approves all content and commercials
  • 6. PetCARE TV and CaerVision networks merged. Pros: · Quick boot · Fast downloads · Fast, easy migrations (small OS footprint) · Simplified content management · Great reporting capabilities · Excellent diagnostic information · Excellent email support Cons: · Lack of remote OS level updates (huge disappointment-had this with previous vendor) · Insufficient documentation regarding hours of operations and system time settings
  • 7. Audience Profile • 36% 64% 17% Female gender age 15% 10% 16% 18% 18% 23% 18-24 25-34 35-44 45-54 55-64 65+ household income* Male The dominant profile for PetCARE TV visitors is female, aged 25 to 54, living in an upper income household. 17% 17% 26% 23% Less than $25,000 $25,000 to less than $50,000 $50,000 to less than $75,000 $75,000 to less than $100,000 $100,000 or more *based on the 87% of respondents who provided an income level.
  • 8. PetCARE TV Viewership QUICK FACTS average # of office visits in the past month: 1.9 office visitors who noticed the PetCARE TV screen: 86% PetCARE TV viewers who plan to watch again: 81% 2% Compared to TV commercials viewed at home, 6 in 10 find PetCARE TV ads more believable. 7% More believable 31% Equally Believable 60% Less Believable not sure 46% of PetCARE TV viewers were prompted or reminded to ask the veterinarian a question after watching the programming.
  • 9. Advertising Engagement Many viewers are interested in receiving the following PetCARE TV messages on their mobile device. Voucher for a free sample 33% Website address 19% Coupon 27% % interested “On a scale of 1 to 5 with 1 being not very interested and 5 being very interested. How interested would you be in receiving the following on your cell phone after viewing a relevant healthcare message on a television in your doctor's office?” answer: 4 or 5 out of 5 Base: PetCARE TV viewers.
  • 10. Transactional Patients—After Exposure to PetCARE TV 65% of visitors go shopping on the same day of their vet appointment and an additional 24% shop within the next 1-2 days. Next Shopping Trip 60% 50% 40% 30% 20% 10% 0% 51% 10% 7% 7% 4% 2% “Where will your next shopping trip be?” “When will that next shopping trip occur?” Base: all PetCARE TV visitors.
  • 12. Call To Action Mobile Marketing 1. Patients view network and see commercial 2. Viewer sends text message to the number on the screen 3. Viewer gets text back with additional information-promo code, website link, etc. Literature Distribution 1. Place literature directly into consumers hands 2. Prominently displayed in all office locations 3. Promotes patient/doctor dialogue
  • 13. With a full network campaign on any PetCARE network, for a minimum three month buy, advertisers have the opportunity to participate in an Arbitron Recall Study. Arbitron Advertising Effectiveness Study provides a comprehensive brand insight study in which non-competitive brands can participate. Only four brands can be included in the study, so this is offered on a first-come first-served basis. Examples of information collected in the Arbitron interviews: o Demographics – gender, age, income, etc. o Media engagement – including notice and viewing o Top of mind brand awareness o Advertising recall (unaided, aided, visually aided) and message retention o Attitudinal data and purchase intent o Proprietary questions from the advertiser/agency or PetCARE
  • 15. PetCARE TV Networks are RELEVANT and ENGAGING o Provide pet-owners with pertinent health information in this “teachable moment”. o Create a dialogue with pet-owners “when and where” they’re most receptive to your messaging. o Provides brands prominence in their categories and viewing away from traditional commercial TV clutter. o Create unique sponsorship opportunities that extend beyond the veterinary experience.