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What the Organisation
of Tomorrow Looks




                                                     © 2012 Copyright Bryan Fenech
Like?
Bryan Fenech
Founder and Director, Building the Organisation of
Tomorrow
About Building the
Organisation of Tomorrow
Building the Organisation of Tomorrow aims
to increase awareness of progressive
organisational models and management
practices as pre-requisites to success in the
21st century knowledge economy,




                                                                                  © 2012 Copyright Bryan Fenech
dramatically improving commercial, social and
ecological outcomes for organisational
stakeholders.

Connect with me and join the Group on           Bryan Fenech
LinkedIn – au.linkedin.com/pub/bryan-           Founder and Director – Building
fenech/2/23a/730/                               the Organisation of Tomorrow


Follow me on Twitter –
https://twitter.com/BryanFenech
Key themes
•   Why we need a new form of organisation?
•   What does the organisation of the future look like?
•   What are the implications for us now?
•   Areas for further research




                                                          © 2012 Copyright Bryan Fenech
The greatest crisis in history
• A critical flaw in basic organisational design increasingly
  exposed by 21st century technological and socio-economic
  developments
• Managerialism and bureaucracy – the smartest guys in the
  room keep making really dumb decisions – degradation of




                                                                     © 2012 Copyright Bryan Fenech
  organisational performance and destruction of value
• Externalising and obscuring costs – exploitation and inequality,
  environmental degradation, and animal cruelty as a result of
  shifting costs from the balance sheet to governments, the
  public, and the environment
• Over concentration of power – manipulating markets and
  democratic processes – stifling debate
Organisation of the future
• Research across a     Determines
                                         • Environment and Context

  number of
                                         • Enterprise Logic
  dimensions to get a      Frames



  comprehensive




                                                                        © 2012 Copyright Bryan Fenech
                                         • Strategic Imperatives
  picture                 Requires




• A comparative study   Facilitated by
                                         • Key Capabilities

  to give context –
                                         • Governance, Leadership and
  traditional versus     Enabled by        Social Practices
  future organisation
                                         • Structure
Environment and context
Traditional Organisation                Organisation of the Future
A socio-economic era built on the       A socio-economic era built on the
technological breakthroughs of the      technological breakthroughs of the ICT
industrial revolution                   revolution (and now robotics and




                                                                                 © 2012 Copyright Bryan Fenech
                                        biotech)
Increasing globalisation – opening up   Unprecedented globalization –
of vast new markets for products and    competition, dynamic and volatile
services                                markets, short product lifecycles
A world of unlimited resources to be    A world of limited resources to be
exploited – the New World, Africa,      conserved and sustained
India, China and the East
Positivism as the dominant worldview    Constructivism as a challenge to the
                                        dominant positivist world view
Enterprise logic
Traditional Organisation                  Organisation of the Future
Raison d’etre – a vehicle for achieving   Raison d’etre – a vehicle for
personal financial wealth and power       achieving social as well as financial
                                          value and meeting a broad range of




                                                                                  © 2012 Copyright Bryan Fenech
                                          objectives
Beneficiaries – a narrow set of           Beneficiaries – a broad range of
shareholders, the capitalist project      stakeholders, the social enterprise
                                          project
Strategic imperatives
Traditional Organisation                Organisation of the Future
Standardisation and repeatability –     Differentiation and innovation – mass
mass production                         customisation
Size and stability                      Nimbleness, flexibility and




                                                                                © 2012 Copyright Bryan Fenech
                                        responsiveness
A relentless managerial focus on cost   A relentless leadership focus on
containment, reducing unit costs        investment in new products and
                                        services
Economies of scale                      Economies of scope
“Sweating” value from tangible assets   Creating value in intangible assets –
– property, plant and machinery         knowledge and the social capital that
                                        underpins it
Beating the competition                 Building strategic alliances and
                                        partnerships
Key capabilities
Traditional Organisation                 Organisation of the Future
Strategy formulation                     Strategy implementation
Operational management                   Project management
Development and application of           The commoditisation of specialist




                                                                                    © 2012 Copyright Bryan Fenech
specialist technical knowledge           technical knowledge and the need to
                                         dynamically reconfigure and apply
                                         collaborative knowledge resources –
                                         “dynamic capabilities” and “absorptive
                                         capacity”
Management – causal rationality, from    Leadership and entrepreneurialism –
a pre-determined goal and given set of   effectual reasoning, from a given set of
means identify the fastest, cheapest,    means allow goals to emerge
most efficient etc                       contingently over time
Governance, leadership and
social practices
Traditional Organisation               Organisation of the Future
Application of principles of command   Application of principles of market
and control economics to internal      economics to internal organisation –
organisation – central control of      devolving of power and decision




                                                                                © 2012 Copyright Bryan Fenech
resources and planning                 making and free flow of resources
Management practices embedded with Leadership practices embedded with
the strategic intent of command and the strategic intent of empowerment
control                             and facilitation
Rules based on rational legalistic     A negotiated order based on principles
principles – sine ira ac studio        of community, and renewal practices
                                       required to manage sustainability and
                                       success
Centralised leadership                 Distributed leadership
Structure
Traditional Organisation                   Organisation of the Future
Bureaucracy, hierarchy                     Networked, cellular
Segregation of labour by discipline into   Integration of labour into autonomous
functional silos                           multi-disciplinary teams




                                                                                   © 2012 Copyright Bryan Fenech
Ideas for further research
• 3 things to consider
  • The Organisation of Tomorrow as an emergent and political
    phenomenon
  • The signification of hierarchy with structure as a justification for
    retaining layers of management – the “semi-structured




                                                                           © 2013 Copyright Bryan Fenech
    organisation”
  • Ambidexterity and matrix organisation as reactionary expressions

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Key principles describing the organisation of the future

  • 1. What the Organisation of Tomorrow Looks © 2012 Copyright Bryan Fenech Like? Bryan Fenech Founder and Director, Building the Organisation of Tomorrow
  • 2. About Building the Organisation of Tomorrow Building the Organisation of Tomorrow aims to increase awareness of progressive organisational models and management practices as pre-requisites to success in the 21st century knowledge economy, © 2012 Copyright Bryan Fenech dramatically improving commercial, social and ecological outcomes for organisational stakeholders. Connect with me and join the Group on Bryan Fenech LinkedIn – au.linkedin.com/pub/bryan- Founder and Director – Building fenech/2/23a/730/ the Organisation of Tomorrow Follow me on Twitter – https://twitter.com/BryanFenech
  • 3. Key themes • Why we need a new form of organisation? • What does the organisation of the future look like? • What are the implications for us now? • Areas for further research © 2012 Copyright Bryan Fenech
  • 4. The greatest crisis in history • A critical flaw in basic organisational design increasingly exposed by 21st century technological and socio-economic developments • Managerialism and bureaucracy – the smartest guys in the room keep making really dumb decisions – degradation of © 2012 Copyright Bryan Fenech organisational performance and destruction of value • Externalising and obscuring costs – exploitation and inequality, environmental degradation, and animal cruelty as a result of shifting costs from the balance sheet to governments, the public, and the environment • Over concentration of power – manipulating markets and democratic processes – stifling debate
  • 5. Organisation of the future • Research across a Determines • Environment and Context number of • Enterprise Logic dimensions to get a Frames comprehensive © 2012 Copyright Bryan Fenech • Strategic Imperatives picture Requires • A comparative study Facilitated by • Key Capabilities to give context – • Governance, Leadership and traditional versus Enabled by Social Practices future organisation • Structure
  • 6. Environment and context Traditional Organisation Organisation of the Future A socio-economic era built on the A socio-economic era built on the technological breakthroughs of the technological breakthroughs of the ICT industrial revolution revolution (and now robotics and © 2012 Copyright Bryan Fenech biotech) Increasing globalisation – opening up Unprecedented globalization – of vast new markets for products and competition, dynamic and volatile services markets, short product lifecycles A world of unlimited resources to be A world of limited resources to be exploited – the New World, Africa, conserved and sustained India, China and the East Positivism as the dominant worldview Constructivism as a challenge to the dominant positivist world view
  • 7. Enterprise logic Traditional Organisation Organisation of the Future Raison d’etre – a vehicle for achieving Raison d’etre – a vehicle for personal financial wealth and power achieving social as well as financial value and meeting a broad range of © 2012 Copyright Bryan Fenech objectives Beneficiaries – a narrow set of Beneficiaries – a broad range of shareholders, the capitalist project stakeholders, the social enterprise project
  • 8. Strategic imperatives Traditional Organisation Organisation of the Future Standardisation and repeatability – Differentiation and innovation – mass mass production customisation Size and stability Nimbleness, flexibility and © 2012 Copyright Bryan Fenech responsiveness A relentless managerial focus on cost A relentless leadership focus on containment, reducing unit costs investment in new products and services Economies of scale Economies of scope “Sweating” value from tangible assets Creating value in intangible assets – – property, plant and machinery knowledge and the social capital that underpins it Beating the competition Building strategic alliances and partnerships
  • 9. Key capabilities Traditional Organisation Organisation of the Future Strategy formulation Strategy implementation Operational management Project management Development and application of The commoditisation of specialist © 2012 Copyright Bryan Fenech specialist technical knowledge technical knowledge and the need to dynamically reconfigure and apply collaborative knowledge resources – “dynamic capabilities” and “absorptive capacity” Management – causal rationality, from Leadership and entrepreneurialism – a pre-determined goal and given set of effectual reasoning, from a given set of means identify the fastest, cheapest, means allow goals to emerge most efficient etc contingently over time
  • 10. Governance, leadership and social practices Traditional Organisation Organisation of the Future Application of principles of command Application of principles of market and control economics to internal economics to internal organisation – organisation – central control of devolving of power and decision © 2012 Copyright Bryan Fenech resources and planning making and free flow of resources Management practices embedded with Leadership practices embedded with the strategic intent of command and the strategic intent of empowerment control and facilitation Rules based on rational legalistic A negotiated order based on principles principles – sine ira ac studio of community, and renewal practices required to manage sustainability and success Centralised leadership Distributed leadership
  • 11. Structure Traditional Organisation Organisation of the Future Bureaucracy, hierarchy Networked, cellular Segregation of labour by discipline into Integration of labour into autonomous functional silos multi-disciplinary teams © 2012 Copyright Bryan Fenech
  • 12. Ideas for further research • 3 things to consider • The Organisation of Tomorrow as an emergent and political phenomenon • The signification of hierarchy with structure as a justification for retaining layers of management – the “semi-structured © 2013 Copyright Bryan Fenech organisation” • Ambidexterity and matrix organisation as reactionary expressions