Social Media in Government presentation given at the Social Media Summit on Oct. 25, 2013. Panel included: Tyler Kruse, William Nhieu, Jay Parasco, Senator Tokuda, Kit Zulueta

1. Social Media
in
Government
Burt Lum
October 25, 2013
@bytemarks
bytemarks@gmail.com

2. #1 Information Dissemination

3. #2 311 Services

4. # 3 Crowdsourced

5. #4 Public Relations

6. #5 Citizen Engagement

7. #6 eTown Hall

8. #7 Emergency Management
The Hawaii VOST (Virtual Operations Support Team) primary
activities during an emergency include:
● Helping to post and retweet information from verified sources
regarding the emergency.
● Monitoring social media for incidents of distress, danger and
system failures.
● Monitoring social media for erroneous reports,
misinformation and rumors.

9. #8

10. #9 Open Data Portal

11. #10 Adoption

12. Burt Lum
@bytemarks
bytemarks@gmail.com
Hawaiiopendata.com