Pre-Con Education on APM 9.7

Pre-Con Education on APM 9.7
Haroon Ahmed, Michael Sydor & Andreas Reiss
OCX22E #CAWorld
ca OpsCenter
CA Technologies
APM Global SWAT

2
© 2014 CA. ALL RIGHTS RESERVED.
Abstract
In this session, you will learn about what's new with CA APM 9.7.You will learn how the new Smart Instrumentation capability delivers deep diagnostics, how the APM Command Center simplifies installations and remote diagnostics and how the new application environments can be managed.
Haroon Ahmed
Sr. Director Engineering Services
Michael Sydor
Sr. Engineering Services Architect
Andreas Reiss
Sr. Engineering Services Architect
CA Technologies
APM SWAT

3
For Informational Purposes Only
This presentation was based on current information and resource allocations as of August 2014 and is subject to change or withdrawal by CA at any time without notice. Not withstanding anything in this presentation to the contrary, this presentation shall not serveto(i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreementrelating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation,CAwill make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when andif-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be madeavailable to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis.Inthe event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of thisparagraph shall govern.
Certain information in this presentation may outline CA’s general product direction. All information in this presentation is for your informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this presentation “as is”without warranty of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages.CAconfidential and proprietary. No unauthorized copying or distribution permitted.
Terms of this Presentation
Copyright © 2014 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belongto their respective companies. CA confidential and proprietary. No unauthorized copying or distribution permitted.

4
APM Pre-Con Education Agenda
9.7 OVERVIEW
APM COMMAND CENTER (ACC)
PHP MONITORING
SMART INSTRUMENTATION
APM IMPROVEMENTS
MOBILE END-TO-END TRANSACTION MONITORING

6
APM Command CenterOverview
GOAL:
Reduce TCO for APM Agent Installs, Upgrades, Configuration and Problem Diagnosis
HOW:
Simplified via Automation;
User Centric Guided Workflows;
Build in Intelligence

7
APM Command CenterBenefits Summary
Manual
Software DownloadCurrent: (Hours)
Manual
Configuration
Manual
Validation
Manual
Distribution
•Simplified via Automation
•User Centric Workflow
•Built-in Intelligence
•90%+ Time Saving
Automatic Downloads Future: (Minutes)
Upgrade Workflow
Intelligence
Automatic Distribution

8
ACC 1.0 Goal
Reduce Total Cost of Ownership of APM
Diagnostics
View Information about Java Agents running within the environment
Remotely fetch Agent Log Files and other diagnostic information
Package diagnostics for upload to support ticket
Remotely enable Debug mode on single Java Agent

9
Architecture
Release 1.0
APM 9.x
Java Agent
UI(Web Based)
Discovery
Extension
Configuration Server
Embedded ActiveMQ Broker
Embedded Jetty
REST API
Controller
Discovery
Log Files
Diagnostics
Plugins
Dedicated Server
Application
Server
Application
being monitored

10
Long Term Goal
Reduce Total Cost of Ownership of APM
Deployment
Cloud based store for Agent related packages (PPKs, etc)
Ability to create tailored packages for deployment to production systems
Packages exposed via API for consumption by 3rd Party deployment tools
Configuration
Ability to create configuration groups
Create & enforce configuration policies
Support for ‘hot’ and ‘cold’ configuration
Audit trail of configuration changes
Suggest additional monitoring opportunities
Health
Review the monitoring overhead of the agents
Report issues / errors with the monitoring
Suggest changes to the monitoring to reduce overhead

11
Architecture
Future
APM 9.x
Java Agent
UI(Web Based)
Discovery
Extension
Configuration Server
Embedded ActiveMQ Broker
Embedded Jetty
REST API
Controller
Discovery
Log Files
Diagnostics
Plugins
Dedicated Server
Application
Server
Application
being monitored
Hosted
APM
Store
Configure
Deploy
3rdPartySoftware Deployment Tools
Custom

12
Supported Environments
APM Agent Level
–APM Java Agent 9.0.3 and above
Operating Systems –Configuration Server
–Windows , RedHat Linux, SUSE Linux
–JDK 1.7+
Operating Systems –Controller
–Windows, RedHat Linux , SUSE Linux , AIX 7.1
–JDK 1.7+
Application Servers
–All application servers supported by the Java Agent will be supported

13
ACC Installation
Install Configuration Server
–“configserver-package-<version>.xxx” & “hibernate-libs-<version>.xxx”
Install Controller Agent on Monitored Server
–“acc-agent-runtime-<version>.xxx”
Install Agent Extension on Monitored Application
–Copy AccRegistration.jar to the Agents “/core/ext” directory
–Update IntroscopeAgent.profile (introscope.agent.acc.enable=true, introscope.agent.acc.port=51914)
–Restart Application

14
ACC WebUI
http://<hostname>:8088/

15
Demo

APM Agent –Smart Instrumentation

17
Why are some users less happy than others?
What is happening to some users while my alerts are green?
What are they doing different?
What is my application doing different?

18
Let’s take a closer look…
With the goal to identify what one request is doing different than all the others.

19
Smart Instrumentation
Overview
Goal: Identify critical components to be monitored and Isolate problem components, without requiring comprehensive knowledge of an application environment or manual instrumentation.

20
Nomenclature
“Smart Instrumentation”, “Intelligent Instrumentation”, “Deep Instrumentation” and "Deep Tracing" are synonymous terms for this feature
“Deep Inheritance (an existing feature of the Introscope Agent) should not be confused with the new Deep (Smart) Instrumentation feature in 9.6. These are two distinct features

21
Introduction
Aim to auto instrument interesting methods
No PBD requirements
Methods will appear in Transaction traces and are referred to as ‘deep components’

22
Probing
3
1
Method is not covered by any PBD file.
Bytecode is tokenized and parsed
2
Parsing
Tokenize
Score
Method Size
Loops
Calling other package
Visibility
…
Scoring on method complexity
4
Compare with preconfigured Scoring level
5
Instrument Method
Public void main(){
System.out.println(“asd” ;
}
Instrument -Pre
Instrument -Post

23
Stalls
Errors
Introscope 9.7
Hot Levels
Traces
Error Snapshots
Scoring
Complexity
Introscope 9.6
The evolution of deep components
Transaction
Traces
Gap Assessment
The Future Of APM
Usage
Performance
Thresholds
Anomalies
Runtime Analysis

24
9.7 Features –Deep Stall Snapshots
Stall Snapshot with Deep Trace Components
PBD Instrumented components with standard information

25
9.7 Features –Hot Instrumentation Level Triggering
Hot triggering of instrumentation level
Choose between low, medium, high instrumentation

26
9.7 Features –New trigger tracer
New Tracer for response time based triggering: ComponentTimeAutoTraceTriggerTracer
Defining a tracer with a threshold
Apply the tracer to a class and method

27
Demo

29
Agenda
WEBVIEW UPDATES
AGENT UPDATES
RICH EMAIL NOTIFICATION
1
2
3
HIGH PERFORMANCE TIM
REAL-TIME TRANSACTION METRICS
4
5

30
Dashboard Widgets
–Shapes & Connectors
–XML Type Views
–Console Lens
Chart Updates
–Min/Max
–CSV Export
WebView Updates
EOL Worksatation

31
Demo

32
JDK 8 Support
Metaspace Memory Pool
–GCMonitor now reports PermGen (if java version is <= 1.7) or Metaspace (if java version is >= 1.8)
Agent Updates
JAVA 8

33
Agent Updates
NEW *MATCHING* DIRECTIVE
SkipMatchingClassesForFlag: <class-pattern> <Tracer-group>
–Example: SkipMatchingClassesForFlag: *Bean* TracingGroup01
SkipMatchingMethodsForFlag: <method-pattern> <Tracer-group>
–Example: SkipMatchingMethodsForFlag: *set* TracingGroup02
TraceMatchingMethodsIfFlagged: <Tracer-group> <method-pattern> <Tracer- name> <Resource-Metric>
–Example: TraceMatchingMethodsIfFlagged: TracingGroup03 *get* BlamePointTracer "Traced|Metrics|{classname}|{method}"

34
Demo

35
Agent Updates
Enables users to:
–Understand the context and urgency of a problem
–1-click away to link into the alert and/or metric triggering the problem
Rich Email Notification

36
Demo

37
High Performance TIM Summary
A Few Words to Review
Key topics
9.7 TIM Performance is improved, compared with 9.6 TIM
Findings
Multiple Cores are leveraged by the TIM
Experiences

38
Prior version did not exploit multiple cores
Prior version has poor scalability
–100Mbit capacity
–Degraded quickly with excessive “Dropped Packets”
Need a strategy to run well, even if packets are being dropped
High Performance TIMWhy Increase TIM Performance

39
High Performance TIMTestBed
Desktop and TESS
Load Generator(s)
(replay PCAP files)
CA Network

40
High Performance TIMFactors Affecting Performance
Business Definitions of Transactions
–If we use complex business definitions then theoretically we can say 9.7 TIM can perform much better than 9.6 TIM as we are using multiple timworkers where we can leverage the true power the multiple CPU/core architecture.
Apmpacket bottleneck
–As our results show that apmpacket can handle load up to a limit and if starts dropping packets then we cannot pump more traffic even if timworkers are not sweating.
Napatech Card
–Napatech card can improve performance significantly as it has a good amount of buffer which holds incoming network packets, so in a way apmpacket can handle more traffic.

41
High Performance TIMPerformance Results
0
1
2
3
4
5
6
7
0
20000000
40000000
60000000
80000000
100000000
120000000
100mbps
200mbps
300mbps
350mbps
400mbps
Log(packets dropped)
96 TIM
Packets Captured
Packets dropped
0
500
1000
0
5
10
100mbps
300mbps
500mbps
700mbps
800mbps
900mbps
Log(Packets Captured)
97 TIM non-tmpfs
Packets Captured
Packets dropped
0
50
100
150
0
2
4
6
8
10
1
2
3
4
5
6
7
8
Log(Packets Captured
97 TIM with tmpfs
Series1
Series2

42
High Performance TIMTmpfs or not?
0
100
200
300
400
500
600
700
800
900
100 mbps
300 mbps
500 mbps
700 mbps
800 mbps
900 mbps
Packets Dropped
non-tmpfs
tmpfs
“… if you can afford some dropped packets then using a tmpfs configuration will allow you to keep going…”
ccohen@ca.com

43
Real Time Transaction MetricsBasic Capabilities
User Configurable
–RTTM –enable/disable
–Per-TIM reporting clamp for transactionID/UserGroup combinations
–Parameters
Business Transaction Definition ID
Usergroup
–UI
Configurable, Individual CEM Application Node

44
Real Time Transaction MetricsEnable/Disable RTTM Monitors

45
Real Time Transaction MetricsUser Group Matching –New Match Page

46
User Group Match –Update Page

47
RTTM Global Configuration

48
Real Time Transaction MetricsGroup Info Under Business Transaction (Investigator)

50
Agenda
WHAT IS END USER END POINT MONITORING?
WHAT IS CA MOBILE APPLICATION ANALYTICS?
END USER ENDPOINT INTEGRATION WITH MAA
1
2
3

51
Feature to externally pass a common Business Transaction model and meta-data into APM
–Represents data as part of APM Business Segments, traces and AppMap
–Uses an HTTP request header
–Documentation includes examples for leveraging this feature in JMeter synthetic scripts
–Mobile and Cloud Monitor will be the first out of the box CA products to support this feature.
What is End User Endpoint Monitoring?
OVERVIEW

52
What is End User Endpoint Monitoring?

53
What is CA Mobile Application Analytics
Deep Visibility:
Complete end-to-end view into native apps running on mobile devices
RapidAnalysis:
From mobile infrastructure to mobile device
ActionableAnalytics:
By app, region, carrier, device or users

54
What is CA Mobile Application Analytics?

55
End User Endpoint Integration with MAA
Customers need to identify how their applications are handling request from Mobile Applications
Establishing a way to pass a common Business transaction model and meta data into APM
–Represents data as part of APM Business Segments, traces and AppMap
Compare/Monitor how “Applications”are handling Mobile App Business Transaction requests from end user device to the backend DB or mainframe.

56
End User Endpoint Integration with MAA
MAA SDK used to enable APM endpoint integration
APM integration –used to inject transactions details to an HTTP header which includes Business Service, Business Transaction, Device type/version etc.
MAA SDK

57
AppMap Flows Showing Mobile Applications
Full integration to backend processes and resources (Mobile Mainframe)

58
Additional Optional HTTP Header Details

59
Mobile Meta-Data in traces
Transaction Trace decoration & filtering based on Mobile specific data

60
Mobile Transaction Breakdown by Provider
Mobile Business Transaction listed in Business Segment per Agent
Response Per Interval break down by service provider

61
Agent Properties and Sustainability Metrics

62
Supported Platforms
APM 9.7
Agent 9.7 for the MAA -APM Integration
Pre Agent 9.7 supported via field pack (no AppMap Support)

63
Futures
Transaction Status from MDO to APM and in-context URLs
–Build a service between APM server and MAA SaaS server where information can be requested on stored events for deeper analysis
MDO integration with Transaction Trace
–Have MAA trigger transaction trace sessions and collect specific trace events with the Mobile Business Transaction context

64
Demo

66
A new star has arrived…

67
PHP Agent
Features
Similar concept to our Java and .NET Agent
Method level visibility
Automatic Frontend detection and monitoring
Deep Transaction Trace visibility
Custom instrumentation
•Custom FrontendMarker, BlamePointTracer and BackendMarker
Our first «Multi-Process Agent»
•Lightweight probes solely dedicated to rawdata collection
•Computing logic is processed outside of the monitored application to reduce overhead
•Controller Agent isin charge of configuration, data collection and processing
Platform support: PHP 5.3 and 5.4, Apache 2.2, RedHat/Centos 5.5+ and 6.5+ (64 bits)

68
PHP Agent
Architecture
Local Socket
Enterprise Manager
PHP Process
Collector Agent
WebView
Probes

69
PHP Agent
Configuration steps
•First Step …
•Second Step …
•Third Step…

70
For More Information
To learn more about DevOps, please visit:
http://bit.ly/1wbjjqX
Insert appropriate screenshot and textoverlayfrom following“More Info Graphics” slide here; ensure it links to correct page
DevOps

71
For Informational Purposes Only
© 2014CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty.Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers.
Terms of this Presentation

Pre-Con Education on APM 9.7

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

En vedette

En vedette (20)

Similaire à Pre-Con Education on APM 9.7

Similaire à Pre-Con Education on APM 9.7 (20)

Plus de CA Technologies

Plus de CA Technologies (20)

Dernier

Dernier (20)

Pre-Con Education on APM 9.7