CA Performance Management is a big data collection, warehousing and analytics solution that helps communications service providers maximize return on their network infrastructure investments and lower the cost of network operations. Learn more about CA Performance Management here: http://bit.ly/1vrQPJB

1. High Scalability Network Monitoring for
Communications Service Providers
CA Performance Management’s Modern Multi-Tiered Carrier-Grade Architecture
David Hayward
Senior Principal Manager
CA Technologies
December 2014
Copyright © 2014 CA. All rights reserved. All trademarks, trade names, service marks and logos
referenced herein belong to their respective companies.

2. 2
Capture Your Share of Mobile Traffic Growing 11X 2013 through
2018
Respond to changing consumer & business behavior
Deploy Next Generation
LTE &VoLTE
Networks
Make & monetize significant network investments
Deploy WiFi Offload,
Ethernet Backhaul, Carrier Ethernet, Optical & Microwave Transport
Build a new ecosystem of technologies & partners
Infrastructure Management must be End-to- End, Proactive & Efficient
Monitoring must scale & integrate OSSes & BSSes to automate
zero touch & optimize NoCs
Assure good customer experience•End-user preference for mobile applications and communications is driving service provider market growth. •To capture new revenue and market share, mobile service providers must expand their network footprint and capacity, as well as evolve their networks from 2G/3G infrastructure to 4G LTE (long-term evolution) and voice-over LTE infrastructure. •Cable broadband and other non-mobile communications service providers can participate in this market by offering WiFi-offload and backhaul services to mobile carriers. And they can grow revenue by satisfying demand from businesses for managed data center, cloud and Internet connectivity and managed WiFi services. •But to assure good customer experience as application workloads and networks grow and become more complex, Network Operations Center (NOC) teams require monitoring tools with vast new capabilities.
Communications Service Provider (CSP) Business Opportunities and OperationalChallenges
Continually evolve & optimize with the business
Opportunities
Challenges

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Network Monitoring Requirements For Today’s Application and Mobile-Driven CSP Market
1.Scalability: Unified, high-scale monitoring at low cost
2.Flexibility: Intelligent analytics easily customized, unified dashboards and reports
3. Extensibility: Open architecture
to integrate information,
automate processes and
extend functionality

4. 4
Network Monitoring Requirements For Today’s Application and Mobile-Driven CSP Market
1.Scalability: Unified, high-scale monitoring at low cost
2.Flexibility: Intelligent analytics easily customized, unified dashboards and reports
3. Extensibility: Open architecture
to integrate information,
automate processes and
extend functionality
Need to monitor your entire SNMP/NonSNMP environment with a single tool at high scale without the hardware and administrative costs of other solutions.

5. 5
Network Monitoring Requirements For Today’s Application and Mobile-Driven CSP Market
1.Scalability: Unified, high-scale monitoring at low cost
2.Flexibility: Intelligent analytics easily customized, unified dashboards and reports
3. Extensibility: Open architecture
to integrate information,
automate processes and
extend functionality
Need to monitor your entire SNMP/NonSNMP environment with a single tool at high scale without the hardware and administrative costs of other solutions.
Need to put more power into the hands of Operations and Engineers — so they are more productive and less dependent upon administrative support.

6. 6
Network Monitoring Requirements For Today’s Application and Mobile-Driven CSP Market
1.Scalability: Unified, high-scale monitoring at low cost
2.Flexibility: Intelligent analytics easily customized, unified dashboards and reports
3. Extensibility: Open architecture
to integrate information,
automate processes and
extend functionality
Need to monitor your entire SNMP/NonSNMP environment with a single tool at high scale without the hardware and administrative costs of other solutions.
Need to put more power into the hands of Operations and Engineers — so they are more productive and less dependent upon administrative support.
Need to increase efficiency through OSS-BSS integration for zero-touch monitoring self-certification of monitored devices and customized thresholding.

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AGGREGATION &
BACKHAUL
Intra
Region
SDH/DWM
Inter
Region
DWDM
EVOLVED PACKET
CORE
MME
S-GW
CPG PCRF
P-GW
HSS / AAA
IP MULTIMEDIA
SUBSYSTEMS
APPLICATIONS
Voice Call Continuity
Presence
SMS / IM
Voice Mail
CSCF
IP
CR
CR
Consumer
User Equipment
Enterprise
User Equipment
RAN/ACCESS
eNodeB
eNodeB
NodeB
NodeB
MW
Transport Network
IP/SNMP
Non-SNMP
IP/SNMP
Scalability Requirements
Depth, Breadth and Volume Modern network monitoring and
analytics solution
MSE
• Assuring good user experience and your ability to maintain service level agreements are paramount to your reputation,
customer loyalty and revenue.
• Dumb pipes, siloed tools and reactive monitoring of your network domains are inadequate for today’s service provider market.
• Instead, instrumentation and analytics must be intelligent and end-to-end across the entire service delivery path so you know
how and where network incidents impact users and how trends will impact users unless they are not proactively addressed.
• This requires a single monitoring solution that can monitor and analyze a massive amount of granular SNMP and nonSNMP
devices from a wide range of equipment vendors and across all network technology domains.

8. 8
Scalability Requirements
Architectural Principles
Multi-Tiered
Architecture
Linear Polling
Massive Storage
Scale-Optimized
Visualization
HTTP 8581
TCP 5433
TCP 61616
HTTP 8181
Data Aggregator (DA)
CA Performance Center
Data Collectors (DC)
... ...
Client
Data Aggregator Repository
Modern, Multi-Tiered Carrier-Grade Architecture
• Monitoring today’s large, complex networks
requires tools built on an entirely new Multi-
Tiered Architecture that provides very high scale
at low cost.
• Based upon a centralized cluster of host servers –
each for a specific function – this architecture
enables very high performance data collection
and analytical processing that requires half or less
than half the host servers of older-generation
monitoring tools.
• The architecture’s efficient polling engines
(i.e., collectors) scale monitoring linearly and at
low cost by requiring a fraction of additional
servers required by older-generation tools.
• Newer database technology enables warehousing
of hundreds of terabytes of data on a small host
foot-print, making them available for deep
analytics for incident management and trending
for capacity planning and proactive problem
avoidance.
• Dashboards are optimized for reading and visually
correlating a massive amount of key performance
indicators. The architecture is designed to
eliminate bottlenecks found in older-generation
monitoring tools to ensure instant population of
dashboards and reports with metrics and analysis.

9. 9
Scalability Requirements
Economical Architecture
Multi-Tiered
Architecture
Linear Polling
Massive Storage
Scale-Optimized
Visualization
HTTP 8581
TCP 5433
TCP 61616
HTTP 8181
Data Aggregator (DA)
CA Performance Center
Data Collectors (DC)
... ...
Client
Data Aggregator Repository
• Communications Service Provider
Deployment
• Solution: 1 instance of CA
Performance Management
• Monitoring:
• 15K SNMP Routers
 ≈ 2.7M SNMP Items
• 130 Non-SNMP Devices
 ≈ 20K Non-SNMP Items
• Configuration:
• 14-Blade Chassis
• Including redundancy for data storage
and room to grow
Modern network monitoring
and analytics solution
• Example of a modern, high-scalability monitoring
solution in production at a large mobile wireless
communications service provider.
• The solution’s modern, Multi-Tiered Architecture is
based on a centralized cluster of servers, each
hosting a specific function (data collection,
aggregation/analysis, storage, etc.).
• This optimizes monitoring by overcoming the
inefficiencies and bottlenecks found in older
Distributed Polling and Data Storage Architectures
and Peer-to-Peer Appliance-Based Architectures.
Modern, Multi-Tiered Carrier-Grade Architecture

10. 10
Case StudyMobile Wireless Carrier
• Enhance network coverage, call quality and data speeds for customers across the U.S.
• Build a new network to extend 4G services and improve 3G the experience.
• Routers at cell stations at 90 percent utilization.
• Limited visibility of health of devices providing network services.
• Roll out thousands of new devices across 12K sites.
• Reduce operating costs.
Solution
•Enhance services to reduce 3G customer churn.
•Offer new revenue- generating 4G services and build market share.
•Easily accommodate additional spectrum bands.
•Reduce operating costs.
•Improve environmental sustainability.
•Net return of 2X the new network cost over 10 years.
Challenge
Benefits
•CA Performance Management monitors 50K SNMP and 15K non-SNMP network devices.
–Integrated with CA Network Flow Analysis
•Roll-out new multi-mode base-station devices to consolidate multiple network technologies into one new, seamless network.
–Performance, availability, capacity and flow KPIs and thresholds.
Solution

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Case StudyMulti-System Operator (MSO)
• Improve the existing end- user experience to retain customers.
• Leverage infrastructure that delivers the residential services to expand into voice, data and video solutions business.
• Provide consistent performance of contracted business services and demonstrate that SLAs are being met.
Solution
•Modernize service delivery platform.
•Bring new offerings to market in a consistent and reliable approach.
•Streamline and accelerate new service delivery and customer on-boarding.
•Minimize churn with assurance of new services.
Challenge
Benefits
•CA Performance Management monitors 25K network devices for HS Data, VoD, Switched Digital Video, Burstable Billing and more.
• Enterprise, Small Business
and Mobile Carrier Services
–Managed Services to the
Premises
–Managed Services
including Premises Devices
–Managed WiFi
–Traffic Management
–Unified Communications
Management
–Carrier Ethernet Backhaul
Solution

12. For more information, see
CA Performance Management at
www.ca.com
CA Performance Management is a big data
collection, warehousing and analytics
solution that helps communications service
providers maximize return on their network
infrastructure investments and lower the
cost of network operations.

13. 13
For Informational Purposes Only
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Copyright © 2014 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belongto their respective companies. CA confidential and proprietary. No unauthorized copying or distribution permitted.