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11th Annual Public Private Partnership Conference




    Risk Management and the
       Seven Deadly Sins

         Developed for PPPC Workshop by
            Remonde Brangman, CPA
     CBIZ MHM Mid-Atlantic Risk Advisory Practice Leader

                     August 25, 2011


1
Agenda

    Introduction to Risk Management
           Seven Deadly Sins
          A Practical Approach
                  Q&A


2
Risk Management (RM)
     Operational Risk                               Financial Risk
              Bid Process                     Operating Reserves
            Communications                    Accounting Process
         Program Management                       Market Risk
        Information Technology                Financial Reporting
                                  Four
                              Quadrants of
                              Business Risk
      Donor/Beneficiary Changes            Federal Requirements
           Growth Strategy            Restricted Funding Requirements
      Public Relations [Form 990]       Oversight of Subrecipients
              Competition                    Program Reporting

     Strategic Risk                             Compliance Risk



3
Risk Management “speak”

    To the Technician:
     •A holistic risk management process.

    To the Layman:
     •A way of managing my business.



4
RM: Both Negative & Positive Mindsets
                                     Under
        Uncontrolled Risk
                                  Performance




                            VS.
        Controlled Risk            Maximum
                                  Performance




5
Industries that have adopted RM

                                    Health
                                     Care
                Energy                              Transportation
                Sector

    Financial                                                     Education
    Services

                                     65%
                             of Public Firms
                Source: Excellence in Risk Management VI, Marsh | RIMS



6
RM Implementation Drivers


                    Public
                  Companies


    Compliance                     Transparency



                  Not for Profit
                  Organizations
    Competition                    Technology
7
7 Deadly Sins




8
7 Deadly Sins
                    Vanity / Pride
    Common Themes:                   Potential Risks:
     I know my risks already         Inadequate disaster
                                       planning
     I don’t need Risk
      Management                      No succession
                                       planning
     We have good people and
      pretty good controls            Lack of financial
                                       savvy
     We have done well without it
                                      Fraud risk
9
7 Deadly Sins
                            Greed
     Common Themes:               Potential Risks:
      We will take all funding    Funding risk
      Our donors trust us with    Concentration risk
       their Contributions
                                   Insufficient working
      To date, we have not had     capital
       any major problems
                                   Misallocation/misuse
      Our controls are good        of restricted funds
       enough

10
7 Deadly Sins
                             Envy
     Common Themes:                Potential Risks:
      Others seem to do well       Lack of business discipline
       without risk management
                                    Inadequate policies and
      Taking on areas of risk       Procedures
       beyond the organization’s
       expertise                    Lack of attention to controls

      In order to keep up we       Failure to execute on new
       must focus on growth not      business
       on risk management
11
7 Deadly Sins
                              Anger
     Common Themes:                       Potential Risks:
      Low morale creates additional       Fraud risk
       risk (potential fraud risk)
                                           Breakdowns in controls
      We’re just not appreciated for
       what we do and how well we          Inadequate accountability
       do it
      Our organization pushes its
       staff hard. This is the only way
       to get the results we need.

12
7 Deadly Sins
                             Lust
     Common Themes:              Potential Risks:
      Significant short term-    Lack of change management
       growth without changing
       structure                  Inadequate focus on
                                   updating risks internal
      As more funding comes       processes and controls
       in, we will expand our
       capacity to accommodate    Structure (people, processes
       this demand                 and systems) has not kept
                                   pace with growth

13
7 Deadly Sins
                            Gluttony
     Common Themes:                Potential Risks:

      Lack of contentment          Lack of long term
                                     planning/stability
      Rushing into the next big
       idea                         Inadequate reserves for
                                     future deficits
      Taking on too many
       initiatives                  Taking unnecessary risks
                                     (e.g. investment
                                     exposures)

14
7 Deadly Sins
                                 Sloth
     Common Themes:                Potential Risks:

      I trust my people            Lack of formalized structure
                                     for Governance, Risk and
      The “It won’t happen to       Compliance
       me” sentiment
                                    Lack of proper segregation
      My processes/people work
       fine – I don’t need to
       review them


15
A Practical Approach
      Why Risk Management?
      Best Practices
      Risk Management Principles
      Risk Management Framework




16
RM Best Practice Approach
     Keep it simple      Principles   Integrated approach
     and practical –                   that includes risk
     complexity is not                / opportunity
     an advantage                     management
                         Framework



                          Process



 Incorporates most of                 Requires strong and
  the key elements of                 Sustained
  the COSO                            management
 framework                            commitment


20
RM Principals
     Risk Management must:

     1.    Create and protect value
     2.    Be an integral part of all organizational processes
     3.    Be part of decision making
     4.    Explicitly address uncertainty
     5.    Be systematic, structured and timely
     6.    Be based on the best available information
     7.    Be tailored to the organization
     8.    Take human and cultural factors into account
     9.    Be transparent and inclusive
     10.   Be dynamic, iterative and responsive to change
     11.   Facilitate the continual improvement of the
           organization


21
Risk Management Framework
                              Mandate and Commitment




                           Design of framework for managing risk
                        Understanding the organization and context
                                     Establishing policy
                                        Accountability
                                 Integration into processes
                                          Resources
                             Establishing internal and external
                         communication and reporting mechanisms



      Continual improvement                                Implementing risk management
                                                              Framework and process



                                Monitoring and review


22
Risk Management Process
Risk Factor Identification                      Risk Analysis
Identify all potential risk                     Analyze presence of risk
exposures                                         - Assess the level of risk
                                                  - Quantify the results
                                                  - Report the findings
                                                  - Recommend action




Risk Monitoring                                 Risk Response
Observe the completed                           Develop an action plan;
implementation and                              determine what risks to
report the results                              control and assign
                         Risk Control           responsible individuals
                         Implement a
                         solution to reduce
                         or transfer the risk

23
Risk Management Heat Map
                                                Management addresses these key risks and                          Developed by
                                                 opportunities in its plans and priorities                        Jay Mattingly
                                           Note: Some adjustment to current priorities may be required



                          3                                                                                         3
                                                          O - 21          R - 11




                                                                                                                            Impact on Objectives
Impact on Objectives




                          2                                                  R-3                                    2
                                                                                           R - 72


                          1                                   O-8                                                   1
                                 O - 14                                                                  R - 34


                                       1         2             3               3            2               1


                       Opportunities             Likelihood                                Likelihood              Risks


24
Risk Prioritization Map
High

                         Control Now
Importance




                   Control Soon


             Control

Low                                    High
                   Likelihood
Framework Design: Clarifying Who Does What
           (Sample Federal Organization)
                                           (Based on the Institute
                                           of Internal Auditors
                                           Position Paper &
                                           revised by CSA)
CBIZ MHM 2011 Workshop Presenters
                          Remonde Brangman,                         J. Scott
                          CPA, the CBIZ MHM                         Denlinger, CPA, is the
                          Mid-Atlantic Risk &                       Director in charge of the
                          Advisory practice leader,                 CBIZ MHM Outsourced
                          has 30 years experience                   Services practice and
                          providing governance,                     has more than 20 years
                          risk and internal controls                experience in
                          advisory.
     As a Risk Advisory consultant, Mr. Brangman has extensive      accounting,designs and manages outsourced CFO
                                                                    Mr. Denlinger
                                                                                  tax and
     knowledge of best practices in Risk Management and             auditing.
                                                                    and accounting engagements serving both for-profit and
     Internal Control. Mr. Brangman is the firm’s resident expert   nonprofit organizations. He also performs CFO duties for
     on the new International Risk Management Standard ISO          several organizations, assisting in the preparation of
     31000. He is also a seasoned Forensic Accountant with          internal financial statements and presentation to their
     over 21 years of fraud investigation and forensic accounting   Boards. With his extensive auditing experience, Mr.
     experience.                                                    Denlinger is able to assist our outsourcing clients in
     Mr. Brangman has been responsible for leading compliance       preparing for their year-end audits. Combining his
     reviews (including Sarbanes-Oxley, section 404) for several    communication skills and ability to translate difficult
     leading global businesses and has provided guidance to         accounting concepts into laymen’s terms, as well as his
     overseas governments and regulators in risk management .       penchant for teaching, Mr. Denlinger is frequently asked
     As a former leader in the E&Y Risk Advisory Practice, he       to lead seminars and workshops by various
     was responsible for supporting and developing their D.C.       organizations on a broad range of financial management
     operation with a focus on Government entities (e.g., Fannie    and reporting topics. He is a member of the MACPA
     Mae and Freddie Mac). Mr. Brangman is the incoming Vice        Government and Nonprofit Conference Committee and
     President of the D.C. Chapter of the Institute of Internal     serves on the Board of Family and Children Services of
     Auditors where he has been a keynote speaker for Chief         Central Maryland.
     Audit Executive events. – Bethesda, MD
          CBIZ MHM, LLC                                             CBIZ MHM, LLC – Bethesda, MD
         (301) 951-3636                                             (301) 951-3636
27       rbrangman@cbiz.com                                         sdenlinger@cbiz.com
11th Annual Public Private Partnership Conference




     Risk Management and the
        Seven Deadly Sins

          Developed for PPPC Workshop by
             Remonde Brangman, CPA
      CBIZ MHM Mid-Atlantic Risk Advisory Practice Leader

                      August 25, 2011


28

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Not-For-Profit Risk Management & The 7 Deadly Sins

  • 1. 11th Annual Public Private Partnership Conference Risk Management and the Seven Deadly Sins Developed for PPPC Workshop by Remonde Brangman, CPA CBIZ MHM Mid-Atlantic Risk Advisory Practice Leader August 25, 2011 1
  • 2. Agenda Introduction to Risk Management Seven Deadly Sins A Practical Approach Q&A 2
  • 3. Risk Management (RM) Operational Risk Financial Risk Bid Process Operating Reserves Communications Accounting Process Program Management Market Risk Information Technology Financial Reporting Four Quadrants of Business Risk Donor/Beneficiary Changes Federal Requirements Growth Strategy Restricted Funding Requirements Public Relations [Form 990] Oversight of Subrecipients Competition Program Reporting Strategic Risk Compliance Risk 3
  • 4. Risk Management “speak” To the Technician: •A holistic risk management process. To the Layman: •A way of managing my business. 4
  • 5. RM: Both Negative & Positive Mindsets Under Uncontrolled Risk Performance VS. Controlled Risk Maximum Performance 5
  • 6. Industries that have adopted RM Health Care Energy Transportation Sector Financial Education Services 65% of Public Firms Source: Excellence in Risk Management VI, Marsh | RIMS 6
  • 7. RM Implementation Drivers Public Companies Compliance Transparency Not for Profit Organizations Competition Technology 7
  • 9. 7 Deadly Sins Vanity / Pride Common Themes: Potential Risks:  I know my risks already  Inadequate disaster planning  I don’t need Risk Management  No succession planning  We have good people and pretty good controls  Lack of financial savvy  We have done well without it  Fraud risk 9
  • 10. 7 Deadly Sins Greed Common Themes: Potential Risks:  We will take all funding  Funding risk  Our donors trust us with  Concentration risk their Contributions  Insufficient working  To date, we have not had capital any major problems  Misallocation/misuse  Our controls are good of restricted funds enough 10
  • 11. 7 Deadly Sins Envy Common Themes: Potential Risks:  Others seem to do well  Lack of business discipline without risk management  Inadequate policies and  Taking on areas of risk Procedures beyond the organization’s expertise  Lack of attention to controls  In order to keep up we  Failure to execute on new must focus on growth not business on risk management 11
  • 12. 7 Deadly Sins Anger Common Themes: Potential Risks:  Low morale creates additional  Fraud risk risk (potential fraud risk)  Breakdowns in controls  We’re just not appreciated for what we do and how well we  Inadequate accountability do it  Our organization pushes its staff hard. This is the only way to get the results we need. 12
  • 13. 7 Deadly Sins Lust Common Themes: Potential Risks:  Significant short term-  Lack of change management growth without changing structure  Inadequate focus on updating risks internal  As more funding comes processes and controls in, we will expand our capacity to accommodate  Structure (people, processes this demand and systems) has not kept pace with growth 13
  • 14. 7 Deadly Sins Gluttony Common Themes: Potential Risks:  Lack of contentment  Lack of long term planning/stability  Rushing into the next big idea  Inadequate reserves for future deficits  Taking on too many initiatives  Taking unnecessary risks (e.g. investment exposures) 14
  • 15. 7 Deadly Sins Sloth Common Themes: Potential Risks:  I trust my people  Lack of formalized structure for Governance, Risk and  The “It won’t happen to Compliance me” sentiment  Lack of proper segregation  My processes/people work fine – I don’t need to review them 15
  • 16. A Practical Approach  Why Risk Management?  Best Practices  Risk Management Principles  Risk Management Framework 16
  • 17. RM Best Practice Approach Keep it simple Principles Integrated approach and practical – that includes risk complexity is not / opportunity an advantage management Framework Process Incorporates most of Requires strong and the key elements of Sustained the COSO management framework commitment 20
  • 18. RM Principals Risk Management must: 1. Create and protect value 2. Be an integral part of all organizational processes 3. Be part of decision making 4. Explicitly address uncertainty 5. Be systematic, structured and timely 6. Be based on the best available information 7. Be tailored to the organization 8. Take human and cultural factors into account 9. Be transparent and inclusive 10. Be dynamic, iterative and responsive to change 11. Facilitate the continual improvement of the organization 21
  • 19. Risk Management Framework Mandate and Commitment Design of framework for managing risk Understanding the organization and context Establishing policy Accountability Integration into processes Resources Establishing internal and external communication and reporting mechanisms Continual improvement Implementing risk management Framework and process Monitoring and review 22
  • 20. Risk Management Process Risk Factor Identification Risk Analysis Identify all potential risk Analyze presence of risk exposures - Assess the level of risk - Quantify the results - Report the findings - Recommend action Risk Monitoring Risk Response Observe the completed Develop an action plan; implementation and determine what risks to report the results control and assign Risk Control responsible individuals Implement a solution to reduce or transfer the risk 23
  • 21. Risk Management Heat Map Management addresses these key risks and Developed by opportunities in its plans and priorities Jay Mattingly Note: Some adjustment to current priorities may be required 3 3 O - 21 R - 11 Impact on Objectives Impact on Objectives 2 R-3 2 R - 72 1 O-8 1 O - 14 R - 34 1 2 3 3 2 1 Opportunities Likelihood Likelihood Risks 24
  • 22. Risk Prioritization Map High Control Now Importance Control Soon Control Low High Likelihood
  • 23. Framework Design: Clarifying Who Does What (Sample Federal Organization) (Based on the Institute of Internal Auditors Position Paper & revised by CSA)
  • 24. CBIZ MHM 2011 Workshop Presenters Remonde Brangman, J. Scott CPA, the CBIZ MHM Denlinger, CPA, is the Mid-Atlantic Risk & Director in charge of the Advisory practice leader, CBIZ MHM Outsourced has 30 years experience Services practice and providing governance, has more than 20 years risk and internal controls experience in advisory. As a Risk Advisory consultant, Mr. Brangman has extensive accounting,designs and manages outsourced CFO Mr. Denlinger tax and knowledge of best practices in Risk Management and auditing. and accounting engagements serving both for-profit and Internal Control. Mr. Brangman is the firm’s resident expert nonprofit organizations. He also performs CFO duties for on the new International Risk Management Standard ISO several organizations, assisting in the preparation of 31000. He is also a seasoned Forensic Accountant with internal financial statements and presentation to their over 21 years of fraud investigation and forensic accounting Boards. With his extensive auditing experience, Mr. experience. Denlinger is able to assist our outsourcing clients in Mr. Brangman has been responsible for leading compliance preparing for their year-end audits. Combining his reviews (including Sarbanes-Oxley, section 404) for several communication skills and ability to translate difficult leading global businesses and has provided guidance to accounting concepts into laymen’s terms, as well as his overseas governments and regulators in risk management . penchant for teaching, Mr. Denlinger is frequently asked As a former leader in the E&Y Risk Advisory Practice, he to lead seminars and workshops by various was responsible for supporting and developing their D.C. organizations on a broad range of financial management operation with a focus on Government entities (e.g., Fannie and reporting topics. He is a member of the MACPA Mae and Freddie Mac). Mr. Brangman is the incoming Vice Government and Nonprofit Conference Committee and President of the D.C. Chapter of the Institute of Internal serves on the Board of Family and Children Services of Auditors where he has been a keynote speaker for Chief Central Maryland. Audit Executive events. – Bethesda, MD CBIZ MHM, LLC CBIZ MHM, LLC – Bethesda, MD (301) 951-3636 (301) 951-3636 27 rbrangman@cbiz.com sdenlinger@cbiz.com
  • 25. 11th Annual Public Private Partnership Conference Risk Management and the Seven Deadly Sins Developed for PPPC Workshop by Remonde Brangman, CPA CBIZ MHM Mid-Atlantic Risk Advisory Practice Leader August 25, 2011 28