1. System Center 2012:
Make IT’s life simpler and better
February 2013

2. Quick Facts
About Us Approach Partnerships
• 23rd Year • Vendor • Microsoft Gold
Independent • VMware
• Grand Rapids & Enterprise
Royal Oak • Non-reseller
• Citrix Silver
• Professional
• 30 Staff • Cisco Premier
Services Only
• Novell Gold

3. Microsoft Gold Partner
Competencies Successes Pinpoint
Four Gold Customer Microsoft’s official
Excellence Award partner directory
Eight Silver
Virtual Technical
Specialist (VTSP) 5-star rating
Managed Partner
Numerous Partner
Awards

4. Expertise

5. Get Social with C/D/H
@cdhtweetstech facebook.com/cdhtech
www.linkedin.com/company/cdh

6. Your Presenter
Jason Cooper
Consultant
MCSE: Private Cloud
MCITP:EA | VCP | CCEA
JasonC@cdh.com

7. Agenda
• System Center 2012 Suite: V-SCOOPED
• Datacenter Automation Scenarios
• Client Automation Scenarios
• Service Desk Automation Scenarios
• Service Pack 1 & Server 2012

8. V-SCOOPED
Virtual Machine Manager
Service Manager
Configuration Manager
Orchestrator
OPerations Manager
Endpoint Protection
Data Protection Manager

9. System Center
Virtual Machine Manager
• Heterogeneous Hypervisor Management
Microsoft, VMware, Citrix (Public and Private Cloud)
• Enterprise Toolset for Hyper-V
Libraries, Templates, Live-Migration, Backup, Dynamic Optimization
• Service and Application Management
Integrates with App Controller, App-V, and Azure
• Optimization and Standardization
Power, Compute Resources, Bare Metal Hypervisor Deployment
• New in SP1: Highly Available VMM MS
SMB 3.0, Cluster-Free Live Migration, Virtual Networking

10. System Center
Virtual Machine Manager

11. System Center
Service Manager
• ITIL / MOF Aligned IT Processes
Incident, Problem, Change, Knowledge Management - CMDB
• Integrations with SC2012 Suite
OpsManager, ConfigMgr, Orchestrator, VMM
• Integration with Microsoft Infrastructure
Exchange, Active Directory, SharePoint, Project, Azure
• User Self Service Catalog
Driven by Workflows and Orchestrator Runbooks
• New in SP1: Cost Center Chargeback
SQL 2012 & OLAP, Windows 8 SSP Support

12. System Center
Service Manager

13. System Center
Configuration Manager
• Client Application and Desktop Deployment
Updates Management, Operating System Deployment
• Multi-Platform Device Management
iOS, Android, Mac, Linux, Unix
• EndPoint Protection
• Hardware and Software Inventory
Reporting, Asset Intelligence
• New in SP1: Windows 8 and Mobile Device
Intune Integration for On-Demand MDM, Robust Alerting

14. System Center
Configuration Manager

15. System Center
Orchestrator
• Graphical IT Workflow Engine
Activities Managed through Custom Workflows
• Automation for System Center Suite
OpsManager, ConfigMgr, ServiceMgr, DPM, VMM, Self-Service
• Extends to entire Microsoft stack
Windows Server, SQL, Exchange, SharePoint, FTP
• Extensive Third Party Integration
VMware, HP, IBM
• New in SP1: Server 2012 and SQL 2012

16. System Center
Orchestrator

17. System Center
Operations Manager
• Server and Application Monitoring
Extensible through Management Packs
• Alerts and Incident Generation
Integrates with Exchange and/or ServiceMgr
• Agentless Monitoring
Unix, Linux, Network Devices, Web Applications
• Synthetic Transactions
Simulate Client Activities
• New in SP1: Improved Application Monitor
360 .NET Dashboards, TFS Integration,

18. System Center
Operations Manager

19. System Center
Endpoint Protection
• Enterprise Malware and Security Platform
Antivirus, Firewall
• Integrates with ConfigMgr
• Seamless Updates
Software Update Point, Automatic Deployment Rules
• New in SP1: ADR Template

20. System Center
Endpoint Protection

21. System Center
Data Protection Manager
• Volume Shadow Copy Based Backup
• Disk-to-Disk: Archive to Tape
• SQL, Exchange, Hyper-V, SharePoint
• New in SP1: Live Migration Support
Azure Online Backup, “Phase 13”

22. System Center
Data Protection Manager

23. V-SCOOPED

24. Data Center Automation
• Template Based VM Deployment
• Monitoring of Critical Servers
• Backup and Disaster Recovery
• Dynamic Scaling of Heavy Use Applications

25. Client Automation
• User Driven Incident Management
• Self-Service Request Portal
• Automated Provisioning
• Web Based Knowledgebase

26. Service Desk Automation
• Automated Incident Remediation
• Change Management Workflows
• Runbook Driven Escalation
• ITIL / MOF Aligned Knowledge Management

27. Thank You
Royal Oak Grand Rapids
306 S. Washington Ave. 15 Ionia SW
Suite 212 Suite 270
Royal Oak, MI 48067 Grand Rapids, MI 49503
(248) 546-1800 (616) 776-1600
www.cdh.com