1. Content is King,
but Context is Queen
ERM, ECM and eDiscovery in
SharePoint 2013
David Tappan, MCITP:EA; MCP: SharePoint
davidt@cdh.com
March 9, 2013

2. Your Presenter
David Tappan
Consultant
MCITP, MCTS, IOAp
SharePoint
DavidT@cdh.com

3. Agenda
• Background and History of ECM , ERM
and eDiscovery in SharePoint
• SharePoint 2013 ECM Features
– Search
– Records Management
– eDiscovery
– Managed Metadata Service
– Drag and Drop

4. A brief history of
ECM, ERM and eDiscovery in
SharePoint
• SharePoint 2007
– Check-out/versions
– Records Center
• Send to Records Center
• Rudimentary hold scoped to Records Center
• Record routing scoped to Records Center
• SharePoint 2010
– In-place holds and records anywhere, based on content type—
but configured by site collection
– Users prevented from working on a held document
– Holds limited to SharePoint content
– Document Sets
– Unique document IDs

5. About SharePoint 2007
Records Management
• Records Center – Really a sample application
• Information Management Policy Enforcement
– Auditing – log events and operations
– Expiration – specify how long record is retained
– Barcodes – facilitate tracking of physical records
• Record Collection Programmable Interface
– Record Routing – specify where each content type goes
– Hold – Can place a hold on documents and gather them to a
single location using custom code.

6. About SharePoint 2010 ECM, ERM and
eDiscovery
• ECM • ERM
– Managed Metadata (enterprise-wide – Unique document IDs
controlled vocabulary) • Send to Records Center and leave a link
– Location-based metadata – In place records
– Metadata navigation (list-based – File Plans (Content Organizer)
only)
– Multi-stage retention & disposition
– Document Set content types • By list or content type
– Increased scale
• Very large libraries and lists
• eDiscovery
• Remote BLOB storage
• Legal Holds—but must be executed site
by site
• In-place holds on items

7. SharePoint 2013 ECM, ERM and
eDiscovery Improvements
• ECM • eDiscovery
– Search – eDiscovery Center
• FAST Search now built in – Site holds
– Continuous crawl
– Content can be changed while
– Entity extraction
held
• Search-based pages and
navigation – Exchange and Lync included
– Drag and drop filing – eDiscovery export
– Bulk editing
• ERM
– Site-based retention and
disposition
• Includes site Mailboxes

8. Digging in on eDiscovery

9. Where SharePoint Fits in eDiscovery

10. The Expensive Part
Review – Attorneys determine which content will be
provided to opposition
“Discovery accounts for about 35% of total litigation costs in
the US…and is one of the top drivers for moving email and
documents into third party archiving solutions. Given the
growth of this area, pure-play discovery software and
discovery-enabled are expected to be a $2.1b business by
2013” - Gartner

11. What SharePoint 2013 Brings to eDiscovery
• eDiscovery Center
• Content can be changed while
held
• Exchange and Lync included
• eDiscovery Export

12. SharePoint eDiscovery Steps

13. eDiscovery Center
• Unified console for all legal holds
• Create and enforce holds across the enterprise
– Unified eDiscovery across SharePoint, Exchange & Lync
– SharePoint hold executed enterprise-wide, rather than by site
collection.
• Case subsite for defining/collecting/processing/exporting
– Plus collaborating and managing discovery project.

14. eDiscovery Center

15. In-Place Holds
• Site level or query-based
• Hold documents can be modified
– Held version is preserved in a hidden site
• Exchange mailboxes included
– Mailbox level or query-based
• Site hold puts entire site on hold, preserving
a “snapshot”

16. Case Site

17. Creating a Case

18. Creating a Discovery Set

19. Adding a Source

20. Previewing a Source

21. Filtering a Source

22. Adding a Filter

23. Querying a Data Source

24. Querying for Export

25. Downloading an Export

26. eDiscovery Export
• Export documents and list items
– Versions included
• Export email and Lync conversations
• Export Report complies with EDRM
format
(Electronic Discovery Reference Model)

27. ECM User Interface Improvement
Browser Drag & Drop
Quick Edit

28. Browser Drag & Drop

29. Drag and Drop Upload— Can and Can’t
• You CAN:
– Upload to a document library from Windows Explorer
– Download from SharePoint to Windows Explorer
– One or multiple files can be moved
– Move files into library folders or document sets
– Move files from one library to another using the Quick Launch or
list views
– Works only within a site collection
• You CAN’T:
– Move folders or Document Sets using drag and drop at all
– Move videos
– Move list items
– Move items across site collections

30. Drag and Drop Upload—Browser Support
• FireFox latest version
• Chrome latest version
• IE 10 desktop
• IE 8 or 9 desktop + Office 2013 installed

31. C/D/H ECM Case Studies
• Enterprise Taxonomy and Search
Design at a Global Manufacturing
Company
• Extranet Document Repository for
a Large US Accounting Firm
• Knowledge Management Solution
for a Major US Accounting Firm
ww.cdh.com/casestudies

32. Thank You
Royal Oak Grand Rapids
306 S. Washington Ave. 15 Ionia SW
Suite 212 Suite 270
Royal Oak, MI 48067 Grand Rapids, MI 49503
(248) 546-1800 (616) 776-1600
www.cdh.com