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CEM AX Retail Plus
CEM Business Solutions
12 offices in 8
International
Locations
Services to
1.Channel
2.End users
ISO 9001-2008
Certification
Development
Centre in India
97.7% Customer
Satisfaction
Established in
2003
Good CSR & Value
System
265 Customers in
19 Industries
Only regional
company with
CfMD
Certification
2012 2011 2010 2009
 2012 Microsoft
President’s Club
Member
 Fastest growing
Company
 Microsoft Best
Marketing Partner
 Microsoft Best
Implementation
Partner
 2011 Microsoft
President’s Club
Member
 2010 Microsoft
Country Partner
 Microsoft Best
Implementation
Partner
 2009 Microsoft
President’s Club
Member
 Microsoft Best
Implementation
Partner
 Microsoft Best Sales
Partner
2013 (So far)
Invited Member of
 Microsoft Partner
Council (MPC)
 Partner Advisory
Board (PAB)
 Enterprise Product
Group (EPG)
 Member of Microsoft
Dynamics AX Council
Program
 CEM AX Payroll earns
CfMD Certification
12 Offices in
8
International
locations
UAEUK IndiaUSA
Kuwait
Singapore
Qatar Oman
Construction
Project
Services
Marine Oil & Gas
Manufacturing Real Estate
Trade &
Logistics
Retail
Aviation Automotive
Insurance Banking
Health &
Fitness
Transportation
Equipment
Rental
Telecom
Facility
Management
Food &
Beverage
Agriculture
End-to-end retail
solution that connects
people, information,
and processes across your
organization
Connect critical
point-of-sale (POS) and
headquarters processes
with Enterprise Resource
Planning (ERP) and financials
CEM AX Retail plus offers
retail centric components
such as OTB, Butchery
processes, Demand planning,
Footprint analysis etc.
CEM AX Retail Plus
Tracking loyalty,
transactions and returns
Management
of shortened time-to-
market (manufacturing
to retail)
Identification
and analysis of
customer trends
Lack of insights on
department, product
and store performance
Maintenance of large
inventory levels at
stores and distribution
centres
Handling complex
transactions, couponing
and special offers
Inter branch stock
visibility, blocking
& delivery
Weigh scale
(Veg/Meat)
integration
Price check
systems
Digital display
interface
Supplier trade
agreements
control
Loyalty
schemes
POS Zero
downtime fuzzy
logic
Advance
workflow
Online shopping
cart
Check sum
Return goods
control
3 decimals
Add on
A4
printing
Gift
card
Off line data sync
with
authentication
Customer Service
through POS
CEM AX Retail Plus
CEM AX Retail Plus
Butchery
/Bakery
processes
Barcode
Printing
Open to Buy
(OTB)
Customer
Service
Delivery Route
Planning
RFID
Cards
Receipt wise
Profitability
Footprint
Analysis
Inventory
Transfer
Approvals
Duty
Rosters
POS on
Tabs
Discount
Authorisation
Demand
Planning
Loss
Prevention
Staff
Management
Inventory
optimiser
Assists on how much to buy, and
provides benchmarks for evaluating
progress and adjusting future plans
Determines the availability of the
inventory, through inventory on hand,
in transit and outstanding orders
Open To Buy (OTB) is a financial
budget for retail merchandise. It
facilitates the planning of the
merchandise, sales and purchases
Gives a clear view on sales budget,
export/import, clearing budgets,
retail purchase plan etc.
Items can be analyzed
name wise and barcode
wise separately
Creates invoice using
POS terminal
Barcode scanner will be
integrated with POS
terminal
Barcode printing
tracks the number and
code of an item
Defines the
stocks used for the
process
Finished goods can be
accounted by the system
based on the defined
BOM (Raw Materials)
After declaring the
finished goods in the
system, it can be
transferred from
bakery to sales
BOM can be
maintained for an
item which can be
sold at POS
Services such as maintenance,
repair services, fitting and
alignment originates from POS
Services offered to customers
will be created from POS
and further analyzed on
completing the service
Machine-wise, technician-wise
effort can be tracked against
workshop orders and the cost of the
services can be achieved
Value of the service
offered to the customer
against revenue
can be analyzed
Enables users to
choose service level
for single items, item
groups or the whole
organization
Defines the optimal
safety stock levels for
every stock keeping
item in every location
Helps managers to
evaluate the
performance of various
factors in the
inventory system
Through order proposals, the system
automatically shows historical sales,
inventory levels and forecasts
Lets users gather reports on potential
stock-outs, late deliveries, high
forecasting errors and slow movers
Staff can be recruited
globally from the
Head Office and can be
assigned to the
respective stores
Roles and
Responsibilities
can be defined to the
staff through POS
Effectively manage
staff’s labor costs,
productivity, and
minimize compliance risk
Duty Roster helps retailer
to track employees work
shift schedules and
smoothen the
operations of a store
Takes same day orders
and dynamically assigns
them to existing or
new routes to meet
customer time-frames
while minimizing costs
After the delivery appointment time is taken, it
allows planners/warehouse/store operations to
understand how routes are being built for the
picking cycle to begin earlier
Continuous tracking on the
best routes to minimize
costs, right up to the time
the trucks are released
for delivery
Maps the route, delivery
time for customers, and
gives you an alert if the
scheduled delivery fails
Optimizes the
routes by
time and distance
Helps customers enjoy a simple, cost-
effective mobile payment solution, gives
best POS system experience and increases
operation performance
POS on a mobile
device allows you to
service customers
anywhere, at any time
Enables store managers
to spend more time on
the sales floor,
improving productivity
and profitability
Conducts sales
transactions, secure
payments and print
customer receipts
Store employees can review customer
information, perform item look-ups, and
determine quantity on hand, out of stock
items in order to save-the-sale
Shorten the lines and
better serve your
customers during busy
shopping periods
Generates demand plans
based on preferred
stock levels set on a
company
Streamline and
accelerate supply-side
processes with
automated
purchase/work orders
Delivers visibility into
the gross requirement
inquiry directly from the
supply plan
Allows purchasing and inventory departments calculate demands based on
historical data, sales forecasts, average trends and seasonal fluctuations
Instant pricing
requests can be
generated from retail
stores
Approval mechanism
can be configured for
pricing requests
Approved prices
will flow to the POS
for that particular
transaction
Helps retailer to track
employees’ work
shift schedules and
smoothen the
operations of a store
Tracks staff strength, shifts of
employees for a specific period,
(weekly/monthly) and checks the
break time of each employee
Manages the store
operations during
day/night shifts
Helps the Department/floor
manager to view the entire store
activity, department/section wise
As an informative
tool, assists HR in
keeping a track of
employees during the
audit process
Stock transfers
between each of the
locations can be
tracked
Approval mechanism
can be configured
for stock transfers
Stock Transfer Order,
delivery document will be
created in the supplying
Plant in order to supply
goods to the requesting
location
Overview of
stock transfer
approvals can be
analysed
Enables to take report
on the customers who
raise invoice
against the visitors
Footprint analysis/people
counter is used at the
entrance of a building to
record the total
number of visitors
Assists retailers in
tracking the less/more
traffic hours and
accordingly allocate
staffs at work
It is used for
queue management
and
customer tracking
Profitability can be
tracked receipt wise,
store wise, POS wise
Item wise profit
and loss are
analyzed
Average ticket value
and profitability ratio
can be analyzed
Helps retailer track the
loyal customer and tag
those who walk-in
regularly to the store
Optimizes customer route through
online shopping and at store by
providing details on offer or
availability of the product
Consumers receive accrue
loyalty benefits, updates on
new product launch,
promotions etc.
Helps Line manager walk to
the specific segment where
a consumer belongs
Acquires the consumer
personal details, which is
linked into system and
shows the consumer
purchase history
View incidents that are
automatically collected
and organized according to
different level of severity
Allows analysts to identify
more incidents, prioritize
the worst cases through
flexible reporting
Prevents unintentional and intentional
loss in the store, analyzes transactional
data from the retail system and
identifies abnormal trends in data
Multiple investigation tools like graphs,
reports, adhoc queries can be
integrated to video surveillance to
find incidents
Identifies unauthorized
accounts and invalid
returns through
POS systems
CEM AX Retail Plus
End-to-end
service from
implementation
to support
Over Million
hours of
Microsoft
Dynamics
experience
Domain expertise
in 19 Industry
Verticals
97.7% Customer
Satisfaction
24x7 Operations
Successful timely
project
completion
Microsoft Dynamics ‘Best
Implementation Partner’ 3 years in a
row
Lower TCO (Total cost of ownership)
by blended model
265 Happy
Customers
Proven “Sure
Step
Methodology”
United States
50 Tice Blvd, Suite 340
Woodcliff Lake, NJ 07677
Tel : +1 (201) 391-5345
4944 Sunrise Blvd. Suite B-4,
Fair Oaks, CA 95628
Tel : +1 916 799 4029
United Kingdom
4 Morel Mews, Dagenham RM8
1 BW Essex
Tel : +44 207 993 6483
Singapore
10 Anson Road,
#26-04 International Plaza,
Singapore 079903
Tel : +65 9757 576
United Arab Emirates
119, Building No. 10, Dubai
Internet City, P.O. Box 502270,
Dubai, U.A.E. Tel : +971 4 3911683
1403, AI Zahra Tower,
King Faisal Street, Sharjah, U.A.E.
Tel : +971 6 5734700
Kuwait
P.O. Box 36350, AI Rass 24754, Kuwait,
Tel : +965 - 22622063
Qatar
P.O. Box #51, Doha Qatar
Tel: +974 300 75 145
Oman
Opening Shortly
India
No:85, Babu Street, Vellala,
Teynampet, Chennai 600 086
Tel : +91 44 33083800
Contact Us
CEM AX Retail Plus

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CEM AX Retail Plus

  • 1. CEM AX Retail Plus CEM Business Solutions
  • 2. 12 offices in 8 International Locations Services to 1.Channel 2.End users ISO 9001-2008 Certification Development Centre in India 97.7% Customer Satisfaction Established in 2003 Good CSR & Value System 265 Customers in 19 Industries Only regional company with CfMD Certification
  • 3. 2012 2011 2010 2009  2012 Microsoft President’s Club Member  Fastest growing Company  Microsoft Best Marketing Partner  Microsoft Best Implementation Partner  2011 Microsoft President’s Club Member  2010 Microsoft Country Partner  Microsoft Best Implementation Partner  2009 Microsoft President’s Club Member  Microsoft Best Implementation Partner  Microsoft Best Sales Partner 2013 (So far) Invited Member of  Microsoft Partner Council (MPC)  Partner Advisory Board (PAB)  Enterprise Product Group (EPG)  Member of Microsoft Dynamics AX Council Program  CEM AX Payroll earns CfMD Certification
  • 4. 12 Offices in 8 International locations UAEUK IndiaUSA Kuwait Singapore Qatar Oman
  • 5. Construction Project Services Marine Oil & Gas Manufacturing Real Estate Trade & Logistics Retail Aviation Automotive Insurance Banking Health & Fitness Transportation Equipment Rental Telecom Facility Management Food & Beverage Agriculture
  • 6. End-to-end retail solution that connects people, information, and processes across your organization Connect critical point-of-sale (POS) and headquarters processes with Enterprise Resource Planning (ERP) and financials CEM AX Retail plus offers retail centric components such as OTB, Butchery processes, Demand planning, Footprint analysis etc. CEM AX Retail Plus
  • 7. Tracking loyalty, transactions and returns Management of shortened time-to- market (manufacturing to retail) Identification and analysis of customer trends Lack of insights on department, product and store performance Maintenance of large inventory levels at stores and distribution centres Handling complex transactions, couponing and special offers
  • 8. Inter branch stock visibility, blocking & delivery Weigh scale (Veg/Meat) integration Price check systems Digital display interface Supplier trade agreements control Loyalty schemes POS Zero downtime fuzzy logic Advance workflow Online shopping cart Check sum Return goods control 3 decimals Add on A4 printing Gift card Off line data sync with authentication Customer Service through POS
  • 11. Butchery /Bakery processes Barcode Printing Open to Buy (OTB) Customer Service Delivery Route Planning RFID Cards Receipt wise Profitability Footprint Analysis Inventory Transfer Approvals Duty Rosters POS on Tabs Discount Authorisation Demand Planning Loss Prevention Staff Management Inventory optimiser
  • 12. Assists on how much to buy, and provides benchmarks for evaluating progress and adjusting future plans Determines the availability of the inventory, through inventory on hand, in transit and outstanding orders Open To Buy (OTB) is a financial budget for retail merchandise. It facilitates the planning of the merchandise, sales and purchases Gives a clear view on sales budget, export/import, clearing budgets, retail purchase plan etc.
  • 13. Items can be analyzed name wise and barcode wise separately Creates invoice using POS terminal Barcode scanner will be integrated with POS terminal Barcode printing tracks the number and code of an item
  • 14. Defines the stocks used for the process Finished goods can be accounted by the system based on the defined BOM (Raw Materials) After declaring the finished goods in the system, it can be transferred from bakery to sales BOM can be maintained for an item which can be sold at POS
  • 15. Services such as maintenance, repair services, fitting and alignment originates from POS Services offered to customers will be created from POS and further analyzed on completing the service Machine-wise, technician-wise effort can be tracked against workshop orders and the cost of the services can be achieved Value of the service offered to the customer against revenue can be analyzed
  • 16. Enables users to choose service level for single items, item groups or the whole organization Defines the optimal safety stock levels for every stock keeping item in every location Helps managers to evaluate the performance of various factors in the inventory system Through order proposals, the system automatically shows historical sales, inventory levels and forecasts Lets users gather reports on potential stock-outs, late deliveries, high forecasting errors and slow movers
  • 17. Staff can be recruited globally from the Head Office and can be assigned to the respective stores Roles and Responsibilities can be defined to the staff through POS Effectively manage staff’s labor costs, productivity, and minimize compliance risk Duty Roster helps retailer to track employees work shift schedules and smoothen the operations of a store
  • 18. Takes same day orders and dynamically assigns them to existing or new routes to meet customer time-frames while minimizing costs After the delivery appointment time is taken, it allows planners/warehouse/store operations to understand how routes are being built for the picking cycle to begin earlier Continuous tracking on the best routes to minimize costs, right up to the time the trucks are released for delivery Maps the route, delivery time for customers, and gives you an alert if the scheduled delivery fails Optimizes the routes by time and distance
  • 19. Helps customers enjoy a simple, cost- effective mobile payment solution, gives best POS system experience and increases operation performance POS on a mobile device allows you to service customers anywhere, at any time Enables store managers to spend more time on the sales floor, improving productivity and profitability Conducts sales transactions, secure payments and print customer receipts Store employees can review customer information, perform item look-ups, and determine quantity on hand, out of stock items in order to save-the-sale Shorten the lines and better serve your customers during busy shopping periods
  • 20. Generates demand plans based on preferred stock levels set on a company Streamline and accelerate supply-side processes with automated purchase/work orders Delivers visibility into the gross requirement inquiry directly from the supply plan Allows purchasing and inventory departments calculate demands based on historical data, sales forecasts, average trends and seasonal fluctuations
  • 21. Instant pricing requests can be generated from retail stores Approval mechanism can be configured for pricing requests Approved prices will flow to the POS for that particular transaction
  • 22. Helps retailer to track employees’ work shift schedules and smoothen the operations of a store Tracks staff strength, shifts of employees for a specific period, (weekly/monthly) and checks the break time of each employee Manages the store operations during day/night shifts Helps the Department/floor manager to view the entire store activity, department/section wise As an informative tool, assists HR in keeping a track of employees during the audit process
  • 23. Stock transfers between each of the locations can be tracked Approval mechanism can be configured for stock transfers Stock Transfer Order, delivery document will be created in the supplying Plant in order to supply goods to the requesting location Overview of stock transfer approvals can be analysed
  • 24. Enables to take report on the customers who raise invoice against the visitors Footprint analysis/people counter is used at the entrance of a building to record the total number of visitors Assists retailers in tracking the less/more traffic hours and accordingly allocate staffs at work It is used for queue management and customer tracking
  • 25. Profitability can be tracked receipt wise, store wise, POS wise Item wise profit and loss are analyzed Average ticket value and profitability ratio can be analyzed
  • 26. Helps retailer track the loyal customer and tag those who walk-in regularly to the store Optimizes customer route through online shopping and at store by providing details on offer or availability of the product Consumers receive accrue loyalty benefits, updates on new product launch, promotions etc. Helps Line manager walk to the specific segment where a consumer belongs Acquires the consumer personal details, which is linked into system and shows the consumer purchase history
  • 27. View incidents that are automatically collected and organized according to different level of severity Allows analysts to identify more incidents, prioritize the worst cases through flexible reporting Prevents unintentional and intentional loss in the store, analyzes transactional data from the retail system and identifies abnormal trends in data Multiple investigation tools like graphs, reports, adhoc queries can be integrated to video surveillance to find incidents Identifies unauthorized accounts and invalid returns through POS systems
  • 29. End-to-end service from implementation to support Over Million hours of Microsoft Dynamics experience Domain expertise in 19 Industry Verticals 97.7% Customer Satisfaction 24x7 Operations Successful timely project completion Microsoft Dynamics ‘Best Implementation Partner’ 3 years in a row Lower TCO (Total cost of ownership) by blended model 265 Happy Customers Proven “Sure Step Methodology”
  • 30. United States 50 Tice Blvd, Suite 340 Woodcliff Lake, NJ 07677 Tel : +1 (201) 391-5345 4944 Sunrise Blvd. Suite B-4, Fair Oaks, CA 95628 Tel : +1 916 799 4029 United Kingdom 4 Morel Mews, Dagenham RM8 1 BW Essex Tel : +44 207 993 6483 Singapore 10 Anson Road, #26-04 International Plaza, Singapore 079903 Tel : +65 9757 576 United Arab Emirates 119, Building No. 10, Dubai Internet City, P.O. Box 502270, Dubai, U.A.E. Tel : +971 4 3911683 1403, AI Zahra Tower, King Faisal Street, Sharjah, U.A.E. Tel : +971 6 5734700 Kuwait P.O. Box 36350, AI Rass 24754, Kuwait, Tel : +965 - 22622063 Qatar P.O. Box #51, Doha Qatar Tel: +974 300 75 145 Oman Opening Shortly India No:85, Babu Street, Vellala, Teynampet, Chennai 600 086 Tel : +91 44 33083800 Contact Us