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CAREER GUIDE
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                    A H o w - To G u i d e :
Ex plorin g, P la n n in g a n d R e a l i z i n g C a re e r Goal s




      Career Center | Student affairS | duke univerSity
WhAt yoU WIll fInD hERE . . .
                               3       It is Your Career




NDEXCareer Guide
     2010-2011
                               3
                               4
                               6
                               7


                               8-11
                               8
                                       How to Use This Guide
                                       About the Career Center
                                       Your Career Development Process
                                       Your Board of Advisors


                                       SELF-INQUIRY
                                       Assess your Values, Skills, Interests, and Personality
                               10      Review your Experience
                               10      Next Steps and Selected Resources
                               10      Advice for Graduate Students
                               11      Making Career Decisions

                               12-14   EXPLORATION
                               12      Read
                               12      Talk
                               13      Do
                               13      The Graduate School Option
                               14      Next Steps and Selected Resources
                               14      Advice for Graduate Students
                               15      Making the Most of the Experience Buffet
   The Career Guide is
                               16-18   EXPERIENCE ACQUISITION
published annually by the
                               16      Think Differently About Experience
       Duke University         17      Internships
                               17      Consider Professional Fellowships
        Career Center          18      Next Steps and Selected Resources
          within the
                               18      Advice for Graduate Students
                               19      Nine Domains to Find Your Fit
Division of Student Affairs.

                               20-37   SEARCH SKILLS AND STRATEGIES
      Copyright ©2010          20      Are You Search Savvy
                               22      Professional Networking
       Duke University         23      Managing Your Online Reputation
                               24      Top Search Strategies
      All rights reserved
                               26      Connect with Employers
                               28      Resume
                               29      Cover Letter
                               32      Interviewing
                               37      Next Steps and Selected Resources
                               37      Advice for Graduate Students
  2
  2
                               38      WHERE TO GO FROm HERE
It IS yoUR CAREER
 your curiosity and abilities have been great assets. We
 know that your many interests coupled with a record
 of achievement in many arenas can render the career
 decision-making process somewhat challenging.
 Sometimes you might feel as if it is difficult to create goals when the options
 are seemingly limitless. At other times, you may feel there are not enough
 opportunities to satisfy all of your interests. Or perhaps you feel confident
 about your next step and want support in getting there. While at Duke, you
 will encounter each of these scenarios, sometimes all in the same day!

 We invite you to use all of the Career Center resources in your work to
 identify and make sense of all choices that interest you. Use them to take
 control of defining and developing a variety of options now and into
 the future.

 We at the Career Center recognize that “career” is more than the collection
 of your degrees, occupations, and proudest achievements. We believe that
 it is holistic and dynamic. It is the unique integration of a growing range of
 experiences, shifting influences, accumulation of decisions, and deepening
 and discarded commitments. You are growing into your career with every
 experience and all that you learn—about work and about yourself.




hoW to USE thIS GUIDE
 We recognize that you are coming to this guide with a point
 of view and set of experiences that are uniquely yours.
 Whether you’re looking for a path or already on one, use this guide as a
 jumping-off point from wherever you are to wherever you’d like to be.
 Whether it’s a campus job, research role, internship, fellowship, full-time or
 volunteer position, or any of the multitudes of opportunities available to you,
 the advice in this guide applies.

 Be sure, however, to look beyond the guide. We’ve written this to motivate,
 inspire, and get you StARtED. turn the page to learn more about the wealth
 of additional resources that we encourage you to utilize.



                                                                                   3
ABoUt thE
                                                                              We’re Here to Help!
                                                  Welcome                     You are invited to take advantage of th
                                                  from                        arrive at Duke until after you leave. In
                                                                              perfect reason to introduce yourself. L
                                                  the                         Smith Warehouse
                                                  Director                    Career Counseling
                                                                              Call us or stop by to schedule an appointment
                                                  Welcome to the next         with a counselor. Use your first appointment to
                                                  stage in your career        introduce yourself and come up with a plan to
                                                  development process.        meet your needs.
                                                  The fact that you are       Call 919-660-1050
                                                  reading this introductory
letter implies that you are serious about getting on with your professional   Drop-In Advising
development and that you are ready to take a series of intentional steps to   No appointment necessary. Use this convenient
                                                                              resource for all of your time-sensitive needs.
get there. I hope the Career Guide serves as a valuable resource, and that
                                                                              Expect to spend 10-15 minutes with an advisor for
you will use it as a portal to access other campus resources available to     your specific questions.
you.                                                                          Monday - Thursday 2pm-5pm
                                                                              Fridays 2pm-4pm
One of the most harmful career myths you will encounter during
your time at Duke is that there are three or four “best ways to               Workshops
launch a career.” Not only is this not true, it has never been true.          We will host virtual guests and events in addition
                                                                              to traditional presentations in person. Throughout
                                                                              the year, workshops will include a wide variety of
Our primary assumption is that all Duke students, undergraduate and
                                                                              topics, featuring an interesting range of guests.
graduate, are among the most diversely interested and diversely able in
the world. We don’t assume you need assistance figuring out what you
                                                                              Career Center Library
are interested in but rather, which of your interests, abilities, academic    Browse our collection of reference materials and
strengths, and values you will combine and pursue after Duke. Today’s         books for inspiration or help in preparation. Most
global marketplace can make those choices difficult and exciting.             items can be checked out.
                                                                              Monday – Friday, 9am-5pm
I say all of this at the beginning of the Career Guide to get you to read
further, and to encourage you to use the Guide as a transition point to a     On-Campus Interviews
more active engagement with the resources of the Career Center.               Meet with employers who come to campus to
                                                                              hire interns or full-time staff. Use your eRecruiting
                                                                              account to apply for opportunities and schedule
At the Career Center, we work at the intersection of dreams and reality and   interviews as they become available.
you can find us in Smith Warehouse—see you there soon.


Bill Wright-Swadel
Fannie Mitchell Executive Director
Duke University Career Center



4
CAREER CEntER
                                                                                                          Duke University
 he full range of resources available to you from the moment you                                          Career Center
 fact, we encourage it! Having no sense of what to do next is the                                         Open All Year
                                                                                                          Monday-Friday
Let us be partner in your exploration and decision-making process.                                        9am-5pm

  Around Campus                                           online                                          Smith Warehouse
                                                                                                          Bay 5
  Workshops and Drop-In                                   The Career Center Website                       Second Floor
                                                          In depth tips, strategies, and resources
  Advising Come to You                                    are available on the website, and we’re
  We don’t spend all of our time at the Career                                                            114 S. Buchanan Blvd.
                                                          always creating more. We also highlight
  Center. We schedule presentations and meetings                                                          Box 90950
                                                          some of the best articles and news from
  all over campus.                                        across print and web media that might           Durham, NC 27708
                                                          be of interest to you.                          919.660.1050
  Information Sessions
  Attend presentations hosted by many types of            Subscriptions and                               career-student@
  organizations to learn more about them and                                                              studentaffairs.duke.edu
  opportunities available to you.                         Databases
                                                          We sponsor and host a wide variety of
                                                                                                          Subscribe to our Career
                                                          tools and databases available to Duke
  Events                                                  students. See the Resources portion of
                                                                                                          News newsletter for
                                                                                                          weekly updates. Manage
  We bring many guests to Duke, often with the            each section of this guide for specific         your subscriptions within
  help of fantastic campus partners. Some of our          recommendations. For a comprehensive            “Administration” in
  annual events include:                                  overview, visit Resources on our website.       eRecruiting.
  Expert in Residence Program - knowledgeable
  professionals share their expertise and advice with
  you                                                     ITunesU                                         Our Event calendar is
                                                          We maintain a library of programs               always available on our
  Career Fairs – Employers who are looking to hire                                                        website under “Events”
  for internships and full-time opportunities attend      at Duke’s ITunesU site. Download a              and in Duke’s Buzz
  to meet face to face with students.                     lecture or presentation to listen or            calendar.
  The Fannie Mitchell event in late January or            view on the go.
  early February – More than 70 Duke alums return                                                         Search “Duke University
  to campus to discuss their careers and decisions                                                        Career Center” on
  made along the way. We sponsor this event in                                                            Facebook to Like our page
  partnership with the Duke Alumni Association.                                                           and get updates.
  Duke Arts Festival – Meet and learn from alums
  in arts, media, and entertainment and have an
  opportunity to showcase your own talents. We                Q:What do you think the
  plan this event in partnership with the Duke                Career Center’s role is?
  Alumni Association and Office of the Vice Provost
  for the Arts.                                               I think the Career Center’s role is
  Diversity Networking Dinner - Employers                     twofold. First, for those students who
  committed to hiring a diverse staff attend
                                                              have yet to decide on what they want
  this annual event to meet Duke students in a
  conversational setting.                                     their future to be, the Career Center is
  Etiquette Dinners – Dine in style while being               there to educate them about the
  instructed on proper business etiquette.                    numerous choices they have, and finally,
                                                              for those who already know what they
  Presentations By Request                                    want to do, the Career Center is there to
  Visit our website to request a workshop. We bring           guide them.
  a variety of presentations and discussions to your
  organization, residence hall, or group of friends. If
                                                              Either way, the Career Center will help                         5
  you can gather a crowd, we’ll join you!                     students go beyond their boundaries.          nAnDISh ShAh ‘10
Your Career
                 Development Process
    Believe it or not, you already know a lot       discovery is what is fun! You will continually
    about yourself and your career. Your career     use your past experiences to identify new
    is something you build every day with the       insights, new options, and new steps.
    habits you establish and break, ideas you
    explore, people you meet, and decisions         You already bring a set of your own
    you make. All of your life experiences          preferences and life experiences to this
    provide you with insight into                          process of continual learning and
    your unique preferences.                                    decision-making. Uncover
    The key to making                                              what drives you, discover
    satisfying life choices                                          opportunities, test your
    is being aware of                                                 strengths and interests in
    the things you                                                    the world, and learn to
    already know about                                                communicate persuasively.
    yourself and the                                                  Being fully engaged in ALL
    world, and using this                                            aspects of the cycle gives you
    acquired insight when                                         ownership and control over
    faced with an opportunity                                  that which comes next for you.
    or crossroads.
                                                    Is this hard work? Yes. Is it worth it?
    You can expect to cycle through a process       Absolutely. The Career Center works with
    of learning about yourself again and again      you to make sense of the unknown or to take
    during your time at Duke, and also the          steps toward your goals with success. We are
    entirety of your career and life. The endless   your partners in all steps of this process.




6
your Board of Advisors
As you learn and build your career path, meeting new people and
“enlisting” them to your personal Board of Advisors is a key strategy for
success. Think about the many people who have had (or could have!) a
positive influence in your life.

Look into the future and consider whom you might strategically seek out to
add to your board, in addition to staying in touch with those you already
know. Every person you encounter over time gets to see a different piece
of you at your best (and possibly worst) and can be called upon for insights
into significant aspects of who you have been and who you are becoming.

Build and use your Board of Advisors to learn about yourself and to imagine and discover          Here are some
YOUR possibilities. The benefits include:                                                         suggestions for
	       •	Feedback	on	habits,	patterns,	and	strengths	that	you	haven’t	noticed	about	yourself     insight you
	       •	Advice	on	steps	to	take,	people	to	meet,	and	resources	or	strategies	to	consider        could gain:
	       •	Insight	into	how	your	advisors	have	made	decisions	in	the	past	and	what	other	
          options they considered
                                                                                                  Family—know you
	       •	Inside	information	about	what	a	typical	day	is	like
	       •	Suggestions	for	opportunities	that	might	excite	you                                     deeply and over time
	       •	And	more
                                                                                                  Friends—see where
                                                                                                  you thrive and struggle
Enlist a supervisor
Your supervisors are great advisors, even when you no longer work at the organization. Many
                                                                                                  Professors—have
will suggest you stay in touch, or you could ask if they are open to the possibility.
                                                                                                  insight into your
Staying in touch doesn’t mean having to request something every time you talk. If you come        academic mind
across information or do something that might be interesting to the person, share it! The
sentiment, “thinking of you”, goes a long way and can be a great reason to send an email or       Coaches—challenge
pick up the phone.                                                                                you to overcome
                                                                                                  obstacles
Here are some great updates to share.
        I thought of you when:
        I learned something in class.                                                             Advisors—contribute
        I saw something in the news.                                                              to your decision-making
        I used something I learned when working with you.                                         process
        I followed your advice.
        I mentioned you (or your organization) to someone.
                                                                                                  Community
                                                                                                  Leaders—see your
Enlist a professor                                                                                passions engaged
Find something you’re genuinely curious about as a reason to talk. People, even professors (!),
tend to be flattered when others express interest in something that is important to them.         Peers—have worked
You can use the words, “I’m trying to understand…” as a way to start these conversations.         alongside you
Some other examples might include:
       You mentioned… in your lecture. I’m trying to better understand how this connects          Supervisors—have
       to…                                                                                        had to give you
       We worked on… in the problem set. I’m trying to understand why this technique is           constructive feedback
       preferred over…
       Being a professor seems interesting to me. I’m trying to better understand what it         Duke Alums—have a
       is like. Can you tell me about what you do? How you decided to do this? What else
                                                                                                  common experience
       you have considered? Who you work with?
       This topic is very interesting to me. I’m trying to better understand the ways that
       it connects to opportunities outside of academic work. Do you know about this or
       anyone who might?
       I learned a bit about your research and am intrigued by… Can you tell me more
                                                                                                                         77
       about…
SELF-INQUIRY
                         Values                            Interests

                                            Well-
                                          Informed
                                          Decisions

                    Personality                                   Skills



               Uncover What Drives You
               Through a process of self-inquiry, you will gain insight into your values,
               interests, skills, personality, and what you have learned from unique
               experiences. These are the critical data that will drive your career planning
               and development.

               Self-Inquiry is not a one-time event. It is the best way to start thinking
               about your career and a place to return when contemplating transitions
               and significant decisions about your career. As you grow and change with
               new experiences and exposure to new ideas, you will return to this process
               many times. The more aligned your career decisions are with who you know
               yourself to be, the more likely you will feel fulfilled and successful.


               Benefits of self-inquiry
               You will make well-informed decisions to set yourself up for the outcomes
               that matter to you throughout your career.
               You will better articulate your strengths and interests to others who can offer
               valuable guidance, connections, and opportunities.


               Assess your Values, Skills, Interests,
               and Personality
               Values, skills, interests, and personality are lenses through which you can
               look at your life experience. Each is a different view into you. Use these
               viewpoints to identify patterns that naturally emerge through the choices you
               make. The exercises on the following page can help you get started! A career
               counselor can help you interpret and learn from your responses.

               Remember! This is only a starting point. Look beyond the guide to other
    8          Career Center resources for more.
Explore Your Values
                                                               Inventory Your Skills
Values are the principles that we find important
and influence the way we live our daily lives.                 Your skills are the abilities that you possess. Skills are developed and improved with practice and over
Our identification with specific values tends not              time, though they can be influenced by a natural knack or unique talent. Communicating your skills in
to grow or diminish instantly or dramatically but              a way that builds confidence requires that you give evidence of your past exposure and success.
evolve over time.
                                                               Exercise: Using the list below for inspiration, come up with ten skills that describe your current
Exercise: Rank the list of values below in                     strengths. Next, come up with ten that describe those you expect will be important in your fields of
order of importance for you. Use the blanks to                 interest. How do they compare? Note overlaps as well as gaps.
incorporate values beyond what is included here.
                                                               Communicating Clearly               __________________________             __________________________
____Variety                                                    Managing a Project                  __________________________             __________________________
____Loyalty                                                    Collaborating towards               __________________________             __________________________
____Fun                                                          a Goal
                                                                                                   __________________________             __________________________
____Structure
                                                               Writing Persuasively
____Influence                                                                                      __________________________             __________________________
                                                               Learning Quickly
____Recognition                                                                                    __________________________             __________________________
                                                               Researching Thoroughly
____Creativity                                                                                     __________________________             __________________________
                                                               Innovating
____Financial Compensation                                                                         __________________________             __________________________
____Job Security                                               Compiling a Budget
                                                               Balancing Priorities                __________________________             __________________________
____Having Visible Impact
____Intellectual Stimulation
____Colleague Relationships
____Independence
____Being an Expert
____Respect                                                                                 Assess Your Personality
____Taking Risks
                                                                                             Your personality is unique to you and includes inherent traits as well as
____Relationships
                                                                                             habits that you’ve acquired over time in realms like gathering information,
____Learning
                                                                                             making decisions, and relating to others. Better understanding
____ ___________________________
                                                                                             characteristics of your personality can help you to articulate the
____ ___________________________
                                                                                             circumstances under which you thrive, or natural strengths that you can
____ ___________________________
                                                                                             utilize, regardless of your environment.


  Identify Your Interests                                                                    Exercise: Describe yourself at your best and most natural in response to
                                                                                             these prompts.
  Interests run the range from a passing curiosity to something with consistent
  and lifelong appeal. Your interests can include your passions, hobbies, and                What energizes you? _____________________________________________
  curiosities. Your career can evolve to include the interests that you have not
  yet pursued as much as those to which you are already committed.                           _________________________________________________________________

                                                                                             _________________________________________________________________
  Exercise: Psychologist John Holland identified these six areas of
  occupational interest. Rank this list from the most to least descriptive of the
  patterns in your interests.                                                                How do you gather information? ___________________________________

                                                                                             _________________________________________________________________
  ______ Realistic                  Practical: Enjoy practical and physical;
                                    engage with tools, machines, and gadgets                 _________________________________________________________________


  ______ Investigative              Analytical: Enjoy gathering information and
                                                                                             What guides your decisions? _______________________________________
                                    analysis; appreciates intellectual activities
                                                                                             _________________________________________________________________
  ______ Artistic                   Creative: Enjoy aesthetics and self-
                                                                                             _________________________________________________________________
                                    expression; favor unstructured environments


  ______ Social                     Connected: Enjoy helping, training, and                  What approaches do you use to conduct your life? ____________________
                                    counseling; thrive side-by-side with others
                                                                                             _________________________________________________________________
  ______ Enterprising               Influential: Enjoy persuasion and managing;              _________________________________________________________________
                                    prefer to lead


  ______ Conventional               Systematic: Enjoy details and accuracy;                                                                                       99
                                    comfortable within a chain of command
Review your Experience
      With a little distance (or a lot!) from the collection of your past activities, you can continue to discern
      the patterns and designs that make up the mosaic of your life’s experiences. And while distance
      certainly comes with time, you can put some space between yourself and an ongoing experience
      through active, ongoing reflection, e.g., journaling.

      To get started, make a list of memorable experiences. Include experiences you consider rewarding as
      well as those you consider disappointing. Make room for those that may seem irrelevant, unimportant,
      or too far in the past.

      __________________________________________________________________________________________
      __________________________________________________________________________________________
      __________________________________________________________________________________________
      __________________________________________________________________________________________
      __________________________________________________________________________________________
      __________________________________________________________________________________________
      __________________________________________________________________________________________
      Feel free to use the following list of kinds of experiences to help you brainstorm:

        •	On-campus	jobs                        •	Sports                               •	Faith	community
        •	Academic	projects	                    •	Volunteer	engagements                  commitments
        •	Research                              •	Campus	leadership	                   •	Hobbies/recreational	
        •	Internships	                          •	Student	clubs                          activities
        •	Study	abroad                          •	ROTC                                 •	Entrepreneurial	ventures
        •	Political	activities                  •	Job	shadowing                        •	Vacations


      For each experience you list, consider the following questions:
        What led you to choose that experience?
        Why did you choose that experience over others?
        What, if anything, did you sacrifice when choosing that experience? How did you feel about making that sacrifice?
        Who and/or what influenced your choosing that experience?
        What did you especially like/dislike about that experience (consider activities, people, environment, etc)?
        What skills and personal characteristics did you demonstrate or develop during that experience?
        How was that experience connected or disconnected from other past and subsequent experiences?
        What was most memorable about that experience?


      Next Steps and Selected Resources: Self-Inquiry
        •	Use	a	career	counseling	appointment	to	begin	exposing	patterns	in	your	values,	skills,	interests,	and	personality.
        •	Visit	the	Career	Center	website	for	an	expanded	set	of	self-inquiry	exercises.
        •	Consider	the	questions	identified	in	the	Nine	Domains	to	Find	Your	Fit	article	on	page	19.
        •	Seek	input	from	members	of	your	Board	of	Advisors	(Page	7).


      Advice for Graduate Students: Self-Inquiry
        In choosing to enroll in a graduate program at Duke, you have come a long way toward understanding yourself—the
        unique abilities, interests, and preferences that influence your academic and personal decisions.
        Nevertheless, you are not a finished product. If your experience of graduate school at Duke doesn’t transform you in
        significant ways by broadening and deepening your knowledge and self understanding, it will fail to accomplish its
        purpose. Earning an advanced degree is not a career answer, but a foundation for further intellectual and personal
        growth and the discovery of multiple career options.
        As you progress in your studies, make use of the professional development resources of:
        •	Your	department	and	division
        •	The	Office	of	Graduate	School	Student	Affairs	(GSSA)
        •	The	Career	Center
 10     Find members of the Duke community who will encourage you to revisit your goals and priorities and who will support
10      the decisions you make about how to best use your graduate education.
Making Career Decisions
REVIEW
     Take a moment to reflect on why you chose to apply and come to
     Duke. This decision was likely influenced by a number of factors
     such as advice from family, interest in a specific academic program,
     scholarships or financial aid, campus life and sports, geographic
     location, a campus visit, and others. You may wish to use the
     diagram below to recall the various factors that influenced YOUR
     decision. Feel free to create more bubbles if necessary!




      Looking at the factors that were involved, mark those that were the strongest influence on this
      important decision and consider the following questions:
             What does this specific decision teach you about your decision-making style?
             Have the influences and factors in your decision-making process changed since deciding
             on Duke? How and why?
             Are these the factors that drive most of your important decisions? What differs? How
             and why?
             With hindsight, do you notice anything significant you may have overlooked at the time?
             Would you bring different information to the table?

      Remember! You can always choose to approach future decisions differently. This exercise reveals
      some of your past patterns and you can use this information to determine how to move forward.


      Taking Career Risks
      In addition to all of these factors, go back and think, too, about yourself as a risk taker. What kind
      of risk taker have you been? Were there elements of deciding to be here that involved a leap of
      faith? What about other options that you set aside in order to be here? Were they more risky?
      Less?

      Taking measured risks by putting yourself out into the world to discover how you fit is a critical part
      of career discovery. We encourage you to build upon a series of comfortable risks over time, and
      to learn to identify your boundaries as you go. The series of decisions you make over time can be
                                                                                                                11
      exhilarating—do not let risk be paralyzing!                                                                    11
Discover Opportunities
EXPLORATION   Be a savvy information consumer and research careers while approaching information
              critically. Embrace a variety of sources and exploration methods to gain deeper insight into
              new possibilities. Like your academic coursework, you must continuously assess the reliability,
              validity, and bias of your sources. As your perspective widens, so do your choices.

              Be sure to take stock of your impressions as you              •	Did	you	discover	something	that	interested	you	in	
              make new career discoveries.                                    some ways but not in others?
              •	What	are	you	motivated	to	explore	further	and	              •	What	aspects	of	the	experience	were	you	drawn	
                why?                                                          to, and what aspects were unappealing, and why?
              •	Are	you	learning	things	that	are	different	than	you	        •	What	else	do	you	want	and	need	to	know?
                expected, and how do you feel about this new                •	Are	there	obvious	things	to	learn	next	that	will	
                picture?                                                      help you understand other components?

              Here are some suggested strategies with increasing levels of risk and reward. Be sure to
              employ all three categories to be comprehensive.



              READ
              Look through a professional lens.                            Some ideas for information sources:
              You can learn a lot about your areas of interest from          •	Websites
              your computer screen or a print publication.                   •	Blogs
              Some key patterns you’ll want to narrow in on include:         •	Discussion	Boards
              •	Where do people in this field go for professional news       •	Trade	Journals
                and updates? For jobs and internships?                       •	Reference	Books
              •	What	memberships,	affiliations,	or	certifications	are	       •	Memoirs	and	Biographies
                common or relevant?
              •	What qualities or experiences are (in)consistent in the    Words of warning! Do not get stuck here. A good
                histories or profiles of the people who impress you?       exploration strategy will get you talking and doing, too.




              TALK
              Learn through others’ experiences.                           Ask for 30 minutes to speak with them about it at a
              Explore fields of interest through conversations with        time and location convenient for them (a phone call
              people whose work intrigues you. Put yourself in             is also an option, but an online conversation is not).
              their shoes and see how well they fit!                       Be punctual, prepared, and professional in your
              Consider any encounter a chance to have such                 dress and demeanor for the meeting. See below
              a conversation. No need to wait for the perfect              for suggested questions.
              situation or a formal career-related event. A                Take notes while being sure to focus on building
              waiting room, grocery store line, or a family                rapport and making eye contact.
              gathering are all great places to gain insight from          Request referrals to others who would be willing
              others about their careers.                                  to share information.
                                                                           Keep the conversation on schedule to
              take It to the next level: Informational                     acknowledge that their time is valuable!
              Interviewing                                                 Express your gratitude at the conclusion of the
              Informational interviewing is a great                        conversation and through a thoughtful thank-you
              conversational tool for gaining a personal and               note afterwards.
              practical perspective on your career interests and
              building relationships with individuals in fields you        Great	Questions	for	Any	Career	Conversation:
              may choose to pursue.                                        • How did you get started in this field? Are there
              With informational interviewing, the ball is in your           other entry points as well?
              court. Here are the basics:                                  • Will I need more formal training to apply for
              Identify individuals whose personal career path,               positions in this field? What organizations
              organization, or broader field of work interests               provide training on the job?
              you. Feel free to start with people in your inner            • What do you like most/least about your work?
              circle. After all, do you really know what your uncle        • What qualities and skills are needed?
              does at his cool sounding job everyday or why                • What are the possibilities for advancement?
              your favorite professor chose her field of research?         • What new developments are expected in the
              Introduce yourself or ask a mutual acquaintance to             field in the next three to five years?
              make an introduction to someone you do not know.             • What do you read to keep informed of events,
              Email is one appropriate way to do this. Consider friends’     issues, and openings in your field?
              parents, Duke alums, or professionals in your community.     • What does a typical day look like for you?
    12        Briefly explain your curiosity about their work.
The Graduate
                                                                                                   School Option




DO!
                                                                                                   You may be considering graduate
                                                                                                   school because you are passionate
                                                                                                   about a particular intellectual
                                                                                                   endeavor or because you
                                                                                                   know you need a certain set of
                                                                                                   credentials to move forward
                                                                                                   in your career development.
                                                                                                   Depending on your goals and
                                                                                                   interests, an advanced degree may
You define experience.                                                                             be an option to consider. Before
Your opportunity to reality-test some of the thing you have learned from others is now!            taking this step for granted, take
Think broadly and creatively about what defines experience and you will discover ways              time to think about the reasons
that you can dabble in new realms or continue to build your expertise. For example, many           you would pursue graduate
writers build and maintain a topical blog to develop their craft, as well as display passion and   school, what you would expect to
knowledge on a defined topic.                                                                      gain, whether it is the best way
                                                                                                   to achieve your goals, and when
                                                                                                   you would be ready to make the
Here are some other ideas:
                                                                                                   commitment of time and financial
  •	Ask	to	shadow	and	observe	someone	during	a	normal	workday.                                     resources.
  •	Offer	to	volunteer	for	an	organization,	an	event,	or	a	person	to	develop	specific	abilities.   The following are some important
  •	Develop	your	experience	in	a	club	to	showcase	your	strengths.                                  factors to account for when
  •	Invent	a	project	and	offer	to	do	it	for	someone,	or	do	it	for	you.                             considering this weighty decision:
  •	Create	ways	you	can	contribute	to	research	or	work	that	intrigues	you.	                           • The clarity of your short- and
  •	Secure	an	internship	during	the	school	year.                                                        long-term career goals
                                                                                                      • Your expectations around how
                                                                                                        a graduate education would
                                                                                                        help you advance some of
“I don’t need to explore… I already know what I want!”                                                  your goals
Are you sure? We bet you’re not done yet—exploration builds upon itself, so this might be             • Whether graduate education
your opportunity to become more refined in your professional and personal knowledge.                    is the best way to achieve
                                                                                                        your desired outcomes and
You may use these questions to guide your learning in order become the most competitive                 whether there are strong
candidate possible:                                                                                     alternatives, e.g., licensures
                                                                                                      • Your ability and willingness to
                                                                                                        take on associated financial
Who
                                                                                                        burdens
• Create a detailed profile of the person        Where                                                • Your comfort with putting
  who would thrive in the role(s) to             • Where are the areas of change and                    other interests and goals on
  which you aspire? Can you do this yet?           excitement? Where do experts                         hold to meet the demands of
                                                                                                        your program
• Are there areas for your own                     predict the field will be in the next five
                                                                                                      • Kinds of programs that would
  improvement?                                     years, 10 years, 20 years?                           best meet your goals
                                                 • How do I position myself to be part of
What                                               this?                                           Whether you seek to practice a
                                                                                                   profession that requires a specific
• What sources of information and                                                                  advanced degree or are interested
  relationships do the professionals in          Why                                               in a path where there is a less
  this field use to keep up with news,           • Why do people go into this field,               definitive need for such, the
                                                                                                   issues above are critical. While the
  trends, and colleagues? Are you                  initially? Does it remain the same or
                                                                                                   majority of Duke undergraduates
  paying attention to these, regularly?            change over time?                               eventually go on to pursue
• What are the strategies used in this field     • Why do people leave or come back?               advanced degrees, such a decision
  to identify and bring on new talent?             Are there patterns to notice here?              should be based on individual
                                                                                                   circumstances, interests, and goals.
  What are there motivators, timelines,
                                                                                                   If you have decided that an
  resources, strategies, or techniques           How                                               advanced degree is right for you,
  that you need to be aware of?                  • How did you decide that this was your           the next step is to contact the
                                                   best option?                                    appropriate resource at Duke to
                                                                                                   assist you:
When                                             • How have you challenged or tested                  • http://trinity.duke.edu/
• When are important events that I                 this choice?                                         advising/preprofessional
  should make myself aware of, e.g., a                                                                • Office of Health Professions
                                                                                                        Advising
  conference?
                                                                                                      • Prelaw Advising Office
• When is the typical hiring cycle? Are                                                               • PreBusiness Advising Office
  there things that I should prepare for?                                                             • Pregraduate Advising
Next Steps and Selected Resources: Exploration

         Use a career counseling appointment to devise a research game plan. Work with a counselor to identify the
         best resources to use first.

         Participate in the Expert-in-Residence Program (year-round) and The Fannie Mitchell event (early spring
         semester) to learn from Duke alums visiting campus.

         Use the Occupational Network (online.onetcenter.org), especially the “skills search” to match job titles to
         your interests.

         Identify and reach out to a variety of professionals using DukeConnect (www.DukeConnect.com) and by
         joining the “Duke University Alumni Network” group after making a profile on LinkedIn (www.LinkedIn.com).

         Familiarize yourself with the variety of information resources available to you as a Duke student. A few to get
         you started:
                  Career Insider by Vault	(http://www.studentaffairs.duke.edu/career/resources/vault-career-insider)	    	
                   Access profiles of professions, companies, and industries. Content ranges from a few paragraphs to
                   book length and also includes videos.

                  Job & Career Research Library Guide (http://guides.library.duke.edu/careerresearch)
                  A thorough overview of the best research tools available across Duke.

                  GoingGlobal	(http://www.studentaffairs.duke.edu/career/resources/goingglobal)
                  Essential insights and resources for exploring by location; domestically or abroad

                  eRecruiting (http://www.studentaffairs.duke.edu/career/resources/erecruiting)	
                  Register for Career News and email lists that match your interests




       Advice for Graduate Students: Exploration

         Having enrolled in a specific program of study, you become an explorer discovering new knowledge
         through research. But you shouldn’t neglect to use your research skills to discover and explore career op-
         tions that were initially off your map.

         If historical research is your forte, investigate the career of a business historian. If teaching about the envi-
         ronment commands your energy and creativity, explore the advantages of teaching for special programs
         that offer undergrads hands-on fieldwork experience. If you’ve discovered that you’re good at coordinating
         large-scale	events/conferences,	scout	out	career	opportunities	with	academic	associations	or	job	announce-
         ments in trade magazines for event planners. Explore the requirements for positions in more than one kind
         of organization and be open to new avenues to exercise your particular abilities.

         Every sector of the economy has a place for someone with your developing interests—whether they will be
         fulfilled through the traditional academic research, teaching, and administrative roles or through others com-
         mon to the business, governmental, and nonprofit sectors. Our distinguished faculty and staff working in the
         Graduate	School,	the	offices	of	Student	Affairs	(including	the	Career	Center),	the	Duke	libraries,	the	research	
         centers, and our alumni are ready to point you in the right direction when you are ready to ask.

1414
Making the Most of
the Experience Buffet
Picture a delicious buffet with your favorite dishes as well as delicacies that
you have heard of but never had the opportunity to try. Food and drink from
around the globe, each prepared to perfection. How do you approach this
buffet?

Would you start at the beginning piling on everything that looks delicious as
it passes before you? But then you would be too full to enjoy your favorite
dessert at the end. You could take only a tiny taste of a few things to keep
your options open, only to find yourself still hungry in the end. Perhaps you
are already imagining another, more strategic approach as you read.

When it comes to the vast and tantalizing smorgasbord of experiences accessible to Duke students, it
is not difficult to understand why Dukies tend to behave like hungry diners piling their plates as high as
possible. We also know that one of the reasons you were admitted to Duke was because of your diverse
experiences, which demonstrated that you were an intellectually curious and interesting person.

You may deftly balance your overloaded plate, but are you getting the most enjoyment and benefit from
your meal? Or is your palette overrun by all of the flavors and textures, unable to distinguish savory
from sweet, crisp from creamy? Do you conclude your meal feeling satiated or stuffed? Well nourished
or just full?

Let’s go back to the buffet. What’s your best strategy?

Scan your options. Based on what you know about your tastes and preferences, what must you
have? Do you see anything that hadn’t previously piqued your curiosity but does now? What dishes are
available that you have not seen or heard of before now?

Make your selections and enjoy. Choose a balance of nutritious and indulgent options, old favorites
and something new. Not too many selections on one plate—you can always go back for more! Taste
each item on its own, then see how the flavors blend or complement each other. Enjoy slowly and savor.

Assess your satisfaction. Are you still hungry? Was your anticipated favorite less tasty than you had
hoped? Leave it on the plate to save room to eat something else.

Go back for more. You are even more prepared this time around. You know what you like and
what you have yet to try. You have gotten feedback about the things that others have enjoyed. Your
preferences are more specific and you are scanning for particular items that will satisfy you.

Talk about the meal. After leaving the meal you are still talking about it. What did you like and why?
Did you skip anything appealing because you were no longer hungry? Would something else have
helped round out the meal for you? Would you go back for more? If so, what would you have? What
would you pass over?

Your career development process is like a buffet. It entails tasting and trying, learning what you
like and what you find unappealing, and even experiencing moments of hunger and excess. You are also
learning how to satiate an appetite that changes with time, and how to get more out of your experience
by discussing and reflecting with others.
                                                                                                             1515
Bon appétit!
ACQUISITION
              test your Strengths and Interests
EXPERIENCE
              in the World
              Duke students are renowned for being
              super-involved on and off of campus;
              filling their schedules with research,
              volunteer work, student organizations,
              creative endeavors, entrepreneurial
              ventures, studying abroad, internships.
              You name it, Duke students are doing it!

              With each experience you select, you are choosing to develop and utilize particular skills,
              work with or for certain people, function within a specific structure and environment,
              acquire particular kinds of knowledge, and grapple with particular problems. The Career
              Center recommends you examine each of your opportunities to better understand:
                      What you want to learn or gain?
                      How you want to challenge yourself?
                      What you want to do more (or less) of?
                      What curiosities do you want to satisfy?

              By looking at your array of choices with a critical eye, you will be well equipped to
              determine your next steps, whether your goal is to enhance current knowledge and skills or
              set forth in a newly-discovered direction.




              think Differently About Experience
              Once you have determined what you want to learn next by reflecting on your past
              experiences and future aspirations, there are many ways to pursue your immediate
              goals. Opportunities abound on campus and in the local community to develop specific
              knowledge and skills, to build relationships, and to generate further insight about who
              you are becoming. The key is to be discerning in your choices: the value of any given
              experience can only be measured in relation to YOUR unique goals and interests.

              The list below suggests some of the avenues for gaining experience. Keep in mind that no
              single club, project, or activity has a monopoly on the knowledge and skill development
              you seek!

               •	Student	organizations	(active	participation	   •	Significant	projects,	in	class	or	out
                  and/or	leadership)                            •	Athletics
               •	Community	engagement	and	                      •	Hobbies
                  volunteering                                  •	Honors	thesis
               •	Research	with	a	professor                      •	Campus	and	national	competitions		
               •	Independent	research                           •	Tutoring
               •	Job	shadowing                                  •	Military
   16
  16           •	Entrepreneurial	venture
Career Center advisors are eager to talk with you
about how these and other experiences may be the
right fit for your personal priorities and interests.

 Internships                                                                                 85% of Duke seniors
 Think of internships as a broad set of additional experiences that may complement
 your on- and off-campus activities and coursework or help you bridge gaps in your           responding to a 2010
 exploration, learning, and development. Internships are most often explicitly pre-          survey reported having
 professional in nature and are one more tool for gaining self-insight, knowledge,           had at least one internship
 and skills.
                                                                                             before graduation.
 As with your other activities and courses, it is essential that you take a critical
 approach when pursuing and selecting from the range of internship choices. There
 is no objective measure for a good internship. The best internships are those that
 align with your unique values, skills, interests, and personality and that make sense
 given what else you have learned and experienced thus far.

 As you learn more and clarify your interests with each experience, your priorities and
 goals will likely change. Over time, you may choose to mix and match a variety of
 internship experiences along with your coursework and other experiences to best
 meet your needs and interests.


                  Start Investigating
                  Internships                                                             Don’t rule out an unpaid
                    • Meet with a career counselor to clarify what you hope               summer opportunity! There
                      to learn from an internship and develop a personalized              are many options if you act
                      strategy—the earlier you begin the conversation, the                early: Apply for competitive
                      better! Continue periodic check-in meetings throughout
                      your exploration and search.                                        funding to cover your costs,
                    • Request time to talk with members of your Board of                  stay close to home, take
                      Advisors for advice and perspective. Keep your advisors             on a part-time, paid job
                      up to date throughout your exploration and search.
                    • Talk to other students about their internship experiences.          alongside an internship, or
                                                                                          build up your savings before
 Consider Professional Fellowships                                                        the summer begins.
 Though many students only associate “fellowships” with academic pursuits,
 professional fellowships are a great option for those seeking short-term work
 experience, training, and mentorship after graduation. These competitive
 opportunities—found throughout the world—are typically geared toward
 cultivating young leaders in various professional fields. As such, they can serve as
 a fantastic springboard for your career.

 For more information about post-graduate professional fellowships, make an
 appointment	with	a	career	counselor	and	explore	from	our	website:		http://www.
 studentaffairs.duke.edu/career/resources/short-term.	

 For academic fellowships, e.g., Rhodes Scholars Program, the Office of
 Undergraduate Scholars and Fellows at Duke and its website are excellent
 resources.
                                                                                                                     17
Next Steps and Selected Resources:
     Experience Acquisition

     Schedule a career counseling appointment to identify steps toward experiences that strategically align
     with your curiosities.

     Create an account and set up personalized searches in each of these Duke databases to become more
     aware of the options.
     eRecruiting (http://www.studentaffairs.duke.edu/career/resources/erecruiting)
     inet (http://www.studentaffairs.duke.edu/career/resources/inet)
     Internship Exchange	(http://www.studentaffairs.duke.edu/career/resources/internship-exchange)

     Use Dukelist (dukelist.duke.edu) to identify volunteer, research, and work opportunities at Duke.

     Attend a career fair.

     Look for leads and ideas using these consolidated lists:
     Internship Series online (http://www.studentaffairs.duke.edu/career/resources/internship-series)
     Internship feedback Database (http://www.studentaffairs.duke.edu/career/resources/internship-
     feedback-database)
     e-leads	(http://www.studentaffairs.duke.edu/career/resources/e-leads)




     Advice for Graduate Students:
     Experience Acquisition

     As a graduate student, it is crucial that you use opportunities provided by the university and your own ingenuity
     to get experience in organizations outside the university. Fulfilling the curricular requirements of your study
     program and earning an advanced credential will not be enough to convince many employers that you are
     qualified	to	assume	positions	with	more	responsibility	than	those	offered	to	BA/BS	graduates.


     Curricular requirements do not always satisfy employers for these reasons:
     Faculty search committees may want tenure-track candidates with more than one area of research expertise.
     Biotechnology firms may prefer candidates who can perform research and also demonstrate experience leading
     research teams.
     Liberal arts colleges will select faculty candidates who have designed their own courses and received excellent
     student evaluations.
     Government	contractors	may	not	only	require	security	clearances,	but	will	also	favor	applicants	who	have	had	
     relevant internship experience.
     Engineers who apply for jobs with smaller investment firms must demonstrate not only quantitative modeling
     skills, but also exposure to operations in one or more of the sub-fields of finance, such as risk management,
     derivatives pricing, or econometrics.

     Your challenge will be to find ways to apply your knowledge to actual problems encountered in the workplace at
     the	same	time	you	are	pursuing	your	graduate	degree.	Gain	experience	outside	the	department,	the	laboratory,	
     and the library through formal internship programs or by taking on projects you create for yourself. Your applied
     learning experiences will convince your first employer after graduate school that you have not used your
18   graduate years to hide out, but to reach out.
nine Domains to find your fit
                                                                                               ??
                                                                                              ? ??
It is both challenging and exciting to imagine your career options. For one thing,




                                                                                            ??
                                                                                                ??


             ?
your career is and will continue to be multi-faceted, just like you! Whether you
are working on your next move, or figuring out your longer-term aspirations, you
will gain traction by fleshing out the nine intersecting domains, or elements, that
comprise your career.




                                                                                               ??? ?
Spend time with the questions below; each refers to a specific domain related
to your personal career fulfillment. You do not need to work all of this out in
one sitting, but we do encourage you to put your thoughts on paper. Free




                                                                                                 ?
yourself to be in the present moment with an understanding that your answers
to these questions will change over time. This can be a great starting point for
an intentional conversation with a career counselor or member of your Board of
Advisors (Page 7).


Domains:
   Knowledge:
        In what areas of knowledge, intellectual, personal, experiential, can you claim a particularly
        strong grasp and find great enjoyment?
        What do you want to learn next?
        What do you ultimately want to know?

   Skills:
        What can you do well?
        Among your capabilities, which do you enjoy using? Which do you prefer NOT to use?
        What skills do you wish to acquire (short and long term)?

   Goals:
        What do you want to accomplish in the short- and long-term?

   Values:
        What are your personal and work values and how do you want them to intersect with your work?
        Which of your values do you want to hold in common with the people with whom you work?

   Environment:
        In what physical environments do you thrive?
        In what physical environments do you struggle?

   Relationships:
        What types of relationships do you want in your work (with colleagues, managers, constituents,
        customers, etc.)?
        Who do you envision your colleagues to be?

   Compensation:
        What kind of financial compensation do you need or want?
        What sorts of benefits or perks are important to you?
        What do you want to learn in your work?
        What are the sources of your joy?

   Location:
        Where do you want to be?
        What geographic factors are important to you?

   Challenges and Barriers:                                                                              19
                                                                                                         19
        What real difficulties do you see ahead for you?
SEARCH SKILLS     Are you Search
                   Characteristics of a Savvy
                   Internship and Job Seeker
                Ready to move forward with your search? here are a few characteristics that
                successful and savvy experience seekers possess and implement throughout the
                search process. these characteristics apply whether you are pursuing an internship,
                job, volunteer role, fellowship, or membership in a student organization.

                Successful seekers REFLECT! Time to search for an opportunity. But wait! What type
                           of experience are you seeking? Why? Take time to think carefully about your
                           skills,	strengths,	likes/dislikes,	and	what	you	want	to	learn	next.	Being	able	
                           to articulate the above will allow you to conduct a search with purpose and
                           direction, ultimately saving you time and minimizing frustration. Reflection is a
                           key component that should be used throughout the process.

                Successful seekers conduct a TARGETED SEARCH! Pursuing any and every
                           opportunity you find will produce results that may not align with the direction
                           you would like to head with your career. Target organizations and industries that
                           are of genuine interest to you and tailor your approach (resume, cover letter,
                           proposal, and pitch) to reflect the experiences and skills most relevant and
                           salient for those opportunities.

                Successful seekers RESEARCH! You may know the top five employers in your industry
                           of interest, but who are the top 10? Top 20? Don’t limit your knowledge
                           of the world to what you already know. Take time to expand upon
                           this base of knowledge and learn about opportunities and experiences that are
                           interesting to you. Researching organizations and employers allows you to learn
                           about their culture, values, and specific opportunities for career development.
                           Your research will help you determine whether or not there is a potential
                           fit between you and the opportunity or organization, helping you make an
                           informed decision about your next step!

                Successful seekers are ORGANIZED! Some searches are especially time consuming.
                           You should anticipate spending several hours a week on your internship, job,
                           or fellowship search. The same may be true of other opportunities. Develop a
                           system that allows you to keep all of your contacts and notes in one place and
                           keep a calendar of relevant events and deadlines. Consider having an email
                           address, folder, or use tags dedicated to your search-related communications.
                           Store your search-related documents electronically in a centralized folder so they
                           are easy to access if needed immediately.

                Successful seekers have ENDURANCE and PATIENCE! Since some searches can last
                           several months, be prepared to participate in a process that may not always
                           agree with your preferred timeframe. We are used to immediate gratification in
                           our society, but each organization, employer, or funder works at their own pace
                           for legitimate (if obscure) reasons. As a candidate for the opportunity, you will
     20                    benefit from being aware of and sensitive to this fact.
     20
Savvy?




Successful seekers FOLLOW UP! Following up on your applications and conversations can be the difference
          between securing an opportunity and remaining in an undifferentiated pile of resumes. By following up,
          you can confirm that your application is in the right hands, restate your serious interest in the position,
          and demonstrate follow-through skills so important in professional roles. As with all communications
          with employers, it is critical to act in a timely, professional, and courteous manner. While you may be
          eager to know the status of your application, be aware that they may not be able to provide much
          information at any given time. Your follow-up will nonetheless make a positive impression.

Successful seekers MANAGE SETBACKS WITH POSITIVITY! Being told “no” in your search is never fun,
          but it’s bound to happen at some point. Rejection can hinge on a number of factors, many of which
          are out of the your control. While rejection can be frustrating, it is very important to remain positive
          and not let a setback with one opportunity effect how you present yourself for another prospective
          experience. Transform rejection into motivation, staying confident that you have many strong
          characteristics to contribute.

Successful seekers project PROFESSIONALISM AND MATURITY! You are more than the sum of your skills
          and previous experiences. Professionalism and maturity can take you a long way. As you connect with
          people throughout your search, there are many opportunities to demonstrate this, including how you
          communicate and present yourself.                                                                             21
                                                                                                                         21
Professional
     Networking
     Intentional, sustained, and effective networking is a
     powerful tool when searching for interesting internships,
     jobs, and other experiences. It can significantly augment
     other methods for learning about and pursuing career
     options, such as on-campus recruiting, social networking,
     and online searches.
     Believe it or not, networking is something you already
     do well! Think about your first weeks on campus,
     meeting fellow students and exchanging information
     related to your discoveries about Duke life, (bus routes,
     campus dining facilities, interesting activities, great
     professors, etc). By sharing information, you were
     assisting or receiving help yourself (getting from East
     to West Campus on time, finding something fun to do
     on Thursday night, etc.). Beyond information, perhaps
     you introduced your math-whiz roommate with your
     calculus-confused friend for some informal tutoring.
     Exchanging useful information and seeking and
     creating helpful introductions are the essence of
     networking.

     The Value of Networking
     Strategically connecting with people enables you to:
       •	Gain	insider	knowledge	and	insight	into	the	career	
         field, industry, or organization and the day-to-day
         experiences, career paths, terminology, organizational
         culture, sources of industry information, and more.
       •	Build	confidence	over	time	in	speaking	about	yourself,	
         career interests, and future goals.
       •	Expand	the	number	of	people	you	know	who	are	
         doing things you are curious about.
       •	Learn	about	opportunities,	sometimes	before	they	
         become publicized (Note: Networking is NOT the
         same as asking for a job).
       •	Refine	your	goals,	make	well-informed	decisions	
         in your search, and make a positive impression
         on employers and those who are evaluating your
         candidacy.




22
networking Basics
                                                                           With practice comes improvement. Ever hear the phrase,
                                                                           “fake it ‘till you make it?” no one needs to know that
                                                                           you’re nervous or that you’ve never done this before. on
Managing Your Online Reputation                                            the other hand, if it makes you more comfortable, feel free
                                                                           to tell people this is new for you. It’s okay. Even after years
You know that employers use the Internet to research potential job         of practice, introducing yourself to someone new can feel
candidates. Thus, a necessary part of any job or internship search is      risky. But it is worth it. Students we talk to most commonly
to create and maintain a positive online reputation. Use the following     say that their level of nervousness far exceeded the actual
                                                                           task, and that the conversation was fun! Just remember
steps to move from damage control towards proactive ownership of
                                                                           that almost any interpersonal encounter can be an opportu-
your online first impression.                                              nity for intentional networking.
                                                                           •	Know yourself: skills, interests, values, personality,
Increase Your Awareness. Be sure you know what information                         and accomplishments.
is or could be available about yourself online, where it is, and what      •	Make a list of your current relationships—
impression it may create.                                                          personal, professional, academic, and beyond. Add
       •	Search your name (and different versions of it) on the major              Duke alums to your list! your first-degree contacts
         search engines, on different social networks, and sites where             will be instrumental in connecting you with other
         you comment. A few not-so-obvious sites to check: Tumblr,                 people you do not yet know, your second-degree
         Netflix, Flickr, Match, Delicious, Amazon, Yelp.                          contacts.
       •	Know the privacy agreement and settings for the various           •	Do not discount individuals because you think they
         online communities of which you are a member.                             do not know the right people. they do not need
       •	Request feedback from peers and professionals on                          to be in the area you are pursuing to have valuable
         impressions based your online presence alone. Would they                  relationships to share.
         hire you? Why or why not?                                         •	Create a plan for reaching out to your first-degree
       •	Familiarize yourself with sites where your potential colleagues           contacts and for keeping track of your communica-
         or supervisors gather and participate online.                             tions. you might want to start with people who seem
                                                                                   to have the closest connections to your interest area
                                                                                   oR with those whom you feel most comfortable
Protect Your Image. Ensure potential employers only see
                                                                                   with. Either way will work. the point is to create a
information that conveys a positive image. You do not want them to                 plan you can act on!
question your professionalism, judgment, or ability to represent their
                                                                           •	Do your homework. learn a little bit about each
organization.                                                                      person you contact (profession, current projects,
      •	Adjust the privacy settings for all online accounts.                       company, relevant personal information, etc.). Use
      •	Remove content and tags that could negatively influence a                  the power of the Internet to your advantage.
        potential employer’s first impression.                             •	Draft and practice your opening communication
      •	Hide or delete old accounts that do not best represent you.                (verbal introduction, email, etc). Discuss this with a
      •	Request that information about you posted by others be                     friend, career advisor, or someone from your Board
        removed if you are opposed to it.                                          of Advisors (Page ##).
                                                                           •	Make your move! Send an email or letter first; follow
Build a Professional Presence. Present your name,                                  with a phone call. or simply CAll! Assign yourself a
accomplishments, and aspirations in ways that can be accessible to                 daily quota. Be persistent but not pushy.
others.                                                                    •	Follow up! Call again within a week if you receive no
     •	Use social networks to create and maintain a public profile                 response. Arrange a meeting in person or by phone.
        that represents your accomplishments and a sense of the                    Ask for 30 to 45 minutes only. you could get even
        professional you are becoming and you are comfortable with                 luckier!
        the public seeing.                                                 •	Set the tone. Know and explain why you are calling
     •	Display a copy of your resume and a portfolio of your                       and what you hope to learn (industry information,
        accomplishments online.                                                    career exploration, job search advice, graduate or
     •	Promote	your	profiles	and/or	website,	e.g.,	add	a	link	to	your	             professional school guidance, etc.) you are not ask-
                                                                                   ing for a job!
        email signature.
     •	Contribute to conversations relevant to your fields of interest     •	Ask for referrals. one of your most important ques-
                                                                                   tions is, “Whom do you recommend I contact for
        through	media	like	blogs,	LinkedIn	groups,	and/or	Twitter.	
                                                                                   additional information?”
                                                                           •	Send a thank-you note within 48 hours! Email is oK!
Own Your Presence. Assert greater control of your online identity
                                                                                   A personal letter can be very effective, too!
by owning it yourself.
                                                                           •	Maintain connections. nurture the relationships by
     •	Create a personal website that serves as a professional
                                                                                   staying in touch and letting them know where you
       resume and portfolio. Update this regularly with new content.               land!
     •	Continue your activities online and watch your name and
                                                                           •	Be patient. networking yields results that often accu-
       professional identity become more prominent in search                       mulate over time. never stop networking!
       engines. Set a goal to take over the whole first page of
       Google	when	someone	searches	your	name.                                                                                  23
                                                                                                                                 23
Top Search Strategies                              Ethical Conduct in Your Search
Before you jump into your search, consider         While you are keeping track of all the elements of your search, be sure
a few recommendations that will help you           your ethical conduct remains a constant the whole way through. Should
to search smart, manage your time, and             you have questions about the ethical thing to do in a given situation,
implement an effective plan.                       please contact the Career Center. We are here to help clarify and
A search is a long-term process. Longer            explain whatever may seem muddy. If you are in a pinch for time, always
    than many people anticipate. Plan to           err on the side of caution.
    spend four or more months gearing up and       The following are expectations for how to conduct yourself in a way that
    implementing a search for a full-time or       is ethical so as to prevent situations that could result in a permanent
    highly competitive internship opportunity.     scar on your professional reputation within an industry as well as
    Many students have compared this               damage to the reputation of Duke students as a whole:
    commitment to taking an additional class.
Set aside time on a regular basis. Unlike          Be 100 percent truthful and accurate on your resume.
    a paper or project that can be postponed       Embellishments and exaggerations are considered lying. Employers
    or worked on in surges, the best searches      often look beyond candidates’ resumes to verify information that
    are spread over time. Put time on your         candidates have provided. Don’t falsify, stretch, or bend information
    calendar each week—an hour or so for           such	as	your	GPA,	SAT	scores,	involvement	in	activities,	leadership	roles	
    downtime and a few hours during peak           you have held, or results in competitions in which you have participated.
    periods.                                       On-Campus Recruiting Policy: Falsifying your resume may result in
Prioritize your interests. Spend time              being reported to Duke’s Office of Student Conduct and subject to
    exploring to effectively target your           sanctions, being banned from the Career Center’s on-campus recruiting
    search to your interests. Three fantastic      program permanently, and forfeiting employment opportunities.
    applications to great-fit opportunities tend
    to reap more rewards than 100 scattershot      Attend interviews to which you have committed. By
    applications.                                  agreeing to an interview (whether through eRecruiting, email, or phone),
Learn what an optimal candidate profile            you are making a commitment. Should you need or desire to withdraw
                                                   from an interview, timely notification is a must.
  includes. The better picture you have of
                                                   On-Campus Recruiting Policy: You may remove yourself from an
   the person who would be selected for your
                                                   interview schedule no less than two business days prior to your
   desired role, the more effective you will be
                                                   interview. Students who withdraw any later or do not show up will be
   at presenting your own experiences. Utilize
                                                   barred from the On-Campus Recruiting program. Reinstatement will
   the three exploration methods discussed
                                                   require a letter of apology to the recruiter and a meeting with a Career
   earlier in this guide to get a well-rounded
                                                   Center staff member.
   view.
Practice presenting yourself in writing
                                                   Communicate in a timely manner with employers. Don’t
   and in conversation. Your ability to            ignore phone calls and emails from employers as you go through the
   articulate what you want and why comes
                                                   process of accepting or declining interviews or job offers. If you need
   only through reflection and practice. Create
                                                   more time when determining details such as start dates, relocation
   opportunities to rehearse before you find
                                                   information, etc., it is best to be in touch, be straightforward about the
   yourself in an interview for that coveted
                                                   reason for delay or uncertainty, and request more time.
   position.
Get feedback. Have others read your resume         Consider your verbal or written acceptance of an offer
   and guess what kind of position you are
   seeking. Practice introducing yourself and
                                                   a binding contract. Reneging on an offer is when you accept an
                                                   offer then turn it down. This behavior typically ends any chances of
   expressing your professional interests to
                                                   employment with that organization in the future.
   family or friends. Ask your roommate to
                                                   On-Campus Recruiting Policy: Students that renege on a job offer will
   role-play an interview with you.
                                                   have their eRecruiting account inactivated and will have to meet with
Track your progress. Keep records so that          Career Center staff to discuss the particular situation as well as take
   you know what applications and documents
                                                   steps to repair the relationship with the employer.
   have gone where and when. Track whom
   you have talked to, when, how you have
   followed up, and whether more follow up
                                                   End your search upon accepting a position. Once you have
                                                   accepted a job or internship, whether verbally or in writing, you must
   is expected. This helps you when preparing
                                                   terminate any other recruiting-related activity with other employers.
   for an interview or actively managing
                                                   This includes contacting employers with whom you are scheduled to
   your conversations and professional
                                                   interview and removing yourself from candidate pools.
   relationships. It also gives you a record of
                                                   On-Campus Recruiting Policy: Continuing to pursue other
   your progress for days that feel stalled.
                                                   opportunities once you have accepted a position is a violation of
                                                   the Career Center’s on-campus recruiting policies. Your account in
                                                   eRecruiting will be deactivated and you will be expected to meet with
                                                   a Career Center staff member to discuss the situation and to work on
    24                                             repairing the relationship with the organization.
25
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Duke Career Guide

  • 1. CAREER GUIDE 2 0 1 0 - 2 0 1 1 A H o w - To G u i d e : Ex plorin g, P la n n in g a n d R e a l i z i n g C a re e r Goal s Career Center | Student affairS | duke univerSity
  • 2. WhAt yoU WIll fInD hERE . . . 3 It is Your Career NDEXCareer Guide 2010-2011 3 4 6 7 8-11 8 How to Use This Guide About the Career Center Your Career Development Process Your Board of Advisors SELF-INQUIRY Assess your Values, Skills, Interests, and Personality 10 Review your Experience 10 Next Steps and Selected Resources 10 Advice for Graduate Students 11 Making Career Decisions 12-14 EXPLORATION 12 Read 12 Talk 13 Do 13 The Graduate School Option 14 Next Steps and Selected Resources 14 Advice for Graduate Students 15 Making the Most of the Experience Buffet The Career Guide is 16-18 EXPERIENCE ACQUISITION published annually by the 16 Think Differently About Experience Duke University 17 Internships 17 Consider Professional Fellowships Career Center 18 Next Steps and Selected Resources within the 18 Advice for Graduate Students 19 Nine Domains to Find Your Fit Division of Student Affairs. 20-37 SEARCH SKILLS AND STRATEGIES Copyright ©2010 20 Are You Search Savvy 22 Professional Networking Duke University 23 Managing Your Online Reputation 24 Top Search Strategies All rights reserved 26 Connect with Employers 28 Resume 29 Cover Letter 32 Interviewing 37 Next Steps and Selected Resources 37 Advice for Graduate Students 2 2 38 WHERE TO GO FROm HERE
  • 3. It IS yoUR CAREER your curiosity and abilities have been great assets. We know that your many interests coupled with a record of achievement in many arenas can render the career decision-making process somewhat challenging. Sometimes you might feel as if it is difficult to create goals when the options are seemingly limitless. At other times, you may feel there are not enough opportunities to satisfy all of your interests. Or perhaps you feel confident about your next step and want support in getting there. While at Duke, you will encounter each of these scenarios, sometimes all in the same day! We invite you to use all of the Career Center resources in your work to identify and make sense of all choices that interest you. Use them to take control of defining and developing a variety of options now and into the future. We at the Career Center recognize that “career” is more than the collection of your degrees, occupations, and proudest achievements. We believe that it is holistic and dynamic. It is the unique integration of a growing range of experiences, shifting influences, accumulation of decisions, and deepening and discarded commitments. You are growing into your career with every experience and all that you learn—about work and about yourself. hoW to USE thIS GUIDE We recognize that you are coming to this guide with a point of view and set of experiences that are uniquely yours. Whether you’re looking for a path or already on one, use this guide as a jumping-off point from wherever you are to wherever you’d like to be. Whether it’s a campus job, research role, internship, fellowship, full-time or volunteer position, or any of the multitudes of opportunities available to you, the advice in this guide applies. Be sure, however, to look beyond the guide. We’ve written this to motivate, inspire, and get you StARtED. turn the page to learn more about the wealth of additional resources that we encourage you to utilize. 3
  • 4. ABoUt thE We’re Here to Help! Welcome You are invited to take advantage of th from arrive at Duke until after you leave. In perfect reason to introduce yourself. L the Smith Warehouse Director Career Counseling Call us or stop by to schedule an appointment Welcome to the next with a counselor. Use your first appointment to stage in your career introduce yourself and come up with a plan to development process. meet your needs. The fact that you are Call 919-660-1050 reading this introductory letter implies that you are serious about getting on with your professional Drop-In Advising development and that you are ready to take a series of intentional steps to No appointment necessary. Use this convenient resource for all of your time-sensitive needs. get there. I hope the Career Guide serves as a valuable resource, and that Expect to spend 10-15 minutes with an advisor for you will use it as a portal to access other campus resources available to your specific questions. you. Monday - Thursday 2pm-5pm Fridays 2pm-4pm One of the most harmful career myths you will encounter during your time at Duke is that there are three or four “best ways to Workshops launch a career.” Not only is this not true, it has never been true. We will host virtual guests and events in addition to traditional presentations in person. Throughout the year, workshops will include a wide variety of Our primary assumption is that all Duke students, undergraduate and topics, featuring an interesting range of guests. graduate, are among the most diversely interested and diversely able in the world. We don’t assume you need assistance figuring out what you Career Center Library are interested in but rather, which of your interests, abilities, academic Browse our collection of reference materials and strengths, and values you will combine and pursue after Duke. Today’s books for inspiration or help in preparation. Most global marketplace can make those choices difficult and exciting. items can be checked out. Monday – Friday, 9am-5pm I say all of this at the beginning of the Career Guide to get you to read further, and to encourage you to use the Guide as a transition point to a On-Campus Interviews more active engagement with the resources of the Career Center. Meet with employers who come to campus to hire interns or full-time staff. Use your eRecruiting account to apply for opportunities and schedule At the Career Center, we work at the intersection of dreams and reality and interviews as they become available. you can find us in Smith Warehouse—see you there soon. Bill Wright-Swadel Fannie Mitchell Executive Director Duke University Career Center 4
  • 5. CAREER CEntER Duke University he full range of resources available to you from the moment you Career Center fact, we encourage it! Having no sense of what to do next is the Open All Year Monday-Friday Let us be partner in your exploration and decision-making process. 9am-5pm Around Campus online Smith Warehouse Bay 5 Workshops and Drop-In The Career Center Website Second Floor In depth tips, strategies, and resources Advising Come to You are available on the website, and we’re We don’t spend all of our time at the Career 114 S. Buchanan Blvd. always creating more. We also highlight Center. We schedule presentations and meetings Box 90950 some of the best articles and news from all over campus. across print and web media that might Durham, NC 27708 be of interest to you. 919.660.1050 Information Sessions Attend presentations hosted by many types of Subscriptions and career-student@ organizations to learn more about them and studentaffairs.duke.edu opportunities available to you. Databases We sponsor and host a wide variety of Subscribe to our Career tools and databases available to Duke Events students. See the Resources portion of News newsletter for weekly updates. Manage We bring many guests to Duke, often with the each section of this guide for specific your subscriptions within help of fantastic campus partners. Some of our recommendations. For a comprehensive “Administration” in annual events include: overview, visit Resources on our website. eRecruiting. Expert in Residence Program - knowledgeable professionals share their expertise and advice with you ITunesU Our Event calendar is We maintain a library of programs always available on our Career Fairs – Employers who are looking to hire website under “Events” for internships and full-time opportunities attend at Duke’s ITunesU site. Download a and in Duke’s Buzz to meet face to face with students. lecture or presentation to listen or calendar. The Fannie Mitchell event in late January or view on the go. early February – More than 70 Duke alums return Search “Duke University to campus to discuss their careers and decisions Career Center” on made along the way. We sponsor this event in Facebook to Like our page partnership with the Duke Alumni Association. and get updates. Duke Arts Festival – Meet and learn from alums in arts, media, and entertainment and have an opportunity to showcase your own talents. We Q:What do you think the plan this event in partnership with the Duke Career Center’s role is? Alumni Association and Office of the Vice Provost for the Arts. I think the Career Center’s role is Diversity Networking Dinner - Employers twofold. First, for those students who committed to hiring a diverse staff attend have yet to decide on what they want this annual event to meet Duke students in a conversational setting. their future to be, the Career Center is Etiquette Dinners – Dine in style while being there to educate them about the instructed on proper business etiquette. numerous choices they have, and finally, for those who already know what they Presentations By Request want to do, the Career Center is there to Visit our website to request a workshop. We bring guide them. a variety of presentations and discussions to your organization, residence hall, or group of friends. If Either way, the Career Center will help 5 you can gather a crowd, we’ll join you! students go beyond their boundaries. nAnDISh ShAh ‘10
  • 6. Your Career Development Process Believe it or not, you already know a lot discovery is what is fun! You will continually about yourself and your career. Your career use your past experiences to identify new is something you build every day with the insights, new options, and new steps. habits you establish and break, ideas you explore, people you meet, and decisions You already bring a set of your own you make. All of your life experiences preferences and life experiences to this provide you with insight into process of continual learning and your unique preferences. decision-making. Uncover The key to making what drives you, discover satisfying life choices opportunities, test your is being aware of strengths and interests in the things you the world, and learn to already know about communicate persuasively. yourself and the Being fully engaged in ALL world, and using this aspects of the cycle gives you acquired insight when ownership and control over faced with an opportunity that which comes next for you. or crossroads. Is this hard work? Yes. Is it worth it? You can expect to cycle through a process Absolutely. The Career Center works with of learning about yourself again and again you to make sense of the unknown or to take during your time at Duke, and also the steps toward your goals with success. We are entirety of your career and life. The endless your partners in all steps of this process. 6
  • 7. your Board of Advisors As you learn and build your career path, meeting new people and “enlisting” them to your personal Board of Advisors is a key strategy for success. Think about the many people who have had (or could have!) a positive influence in your life. Look into the future and consider whom you might strategically seek out to add to your board, in addition to staying in touch with those you already know. Every person you encounter over time gets to see a different piece of you at your best (and possibly worst) and can be called upon for insights into significant aspects of who you have been and who you are becoming. Build and use your Board of Advisors to learn about yourself and to imagine and discover Here are some YOUR possibilities. The benefits include: suggestions for • Feedback on habits, patterns, and strengths that you haven’t noticed about yourself insight you • Advice on steps to take, people to meet, and resources or strategies to consider could gain: • Insight into how your advisors have made decisions in the past and what other options they considered Family—know you • Inside information about what a typical day is like • Suggestions for opportunities that might excite you deeply and over time • And more Friends—see where you thrive and struggle Enlist a supervisor Your supervisors are great advisors, even when you no longer work at the organization. Many Professors—have will suggest you stay in touch, or you could ask if they are open to the possibility. insight into your Staying in touch doesn’t mean having to request something every time you talk. If you come academic mind across information or do something that might be interesting to the person, share it! The sentiment, “thinking of you”, goes a long way and can be a great reason to send an email or Coaches—challenge pick up the phone. you to overcome obstacles Here are some great updates to share. I thought of you when: I learned something in class. Advisors—contribute I saw something in the news. to your decision-making I used something I learned when working with you. process I followed your advice. I mentioned you (or your organization) to someone. Community Leaders—see your Enlist a professor passions engaged Find something you’re genuinely curious about as a reason to talk. People, even professors (!), tend to be flattered when others express interest in something that is important to them. Peers—have worked You can use the words, “I’m trying to understand…” as a way to start these conversations. alongside you Some other examples might include: You mentioned… in your lecture. I’m trying to better understand how this connects Supervisors—have to… had to give you We worked on… in the problem set. I’m trying to understand why this technique is constructive feedback preferred over… Being a professor seems interesting to me. I’m trying to better understand what it Duke Alums—have a is like. Can you tell me about what you do? How you decided to do this? What else common experience you have considered? Who you work with? This topic is very interesting to me. I’m trying to better understand the ways that it connects to opportunities outside of academic work. Do you know about this or anyone who might? I learned a bit about your research and am intrigued by… Can you tell me more 77 about…
  • 8. SELF-INQUIRY Values Interests Well- Informed Decisions Personality Skills Uncover What Drives You Through a process of self-inquiry, you will gain insight into your values, interests, skills, personality, and what you have learned from unique experiences. These are the critical data that will drive your career planning and development. Self-Inquiry is not a one-time event. It is the best way to start thinking about your career and a place to return when contemplating transitions and significant decisions about your career. As you grow and change with new experiences and exposure to new ideas, you will return to this process many times. The more aligned your career decisions are with who you know yourself to be, the more likely you will feel fulfilled and successful. Benefits of self-inquiry You will make well-informed decisions to set yourself up for the outcomes that matter to you throughout your career. You will better articulate your strengths and interests to others who can offer valuable guidance, connections, and opportunities. Assess your Values, Skills, Interests, and Personality Values, skills, interests, and personality are lenses through which you can look at your life experience. Each is a different view into you. Use these viewpoints to identify patterns that naturally emerge through the choices you make. The exercises on the following page can help you get started! A career counselor can help you interpret and learn from your responses. Remember! This is only a starting point. Look beyond the guide to other 8 Career Center resources for more.
  • 9. Explore Your Values Inventory Your Skills Values are the principles that we find important and influence the way we live our daily lives. Your skills are the abilities that you possess. Skills are developed and improved with practice and over Our identification with specific values tends not time, though they can be influenced by a natural knack or unique talent. Communicating your skills in to grow or diminish instantly or dramatically but a way that builds confidence requires that you give evidence of your past exposure and success. evolve over time. Exercise: Using the list below for inspiration, come up with ten skills that describe your current Exercise: Rank the list of values below in strengths. Next, come up with ten that describe those you expect will be important in your fields of order of importance for you. Use the blanks to interest. How do they compare? Note overlaps as well as gaps. incorporate values beyond what is included here. Communicating Clearly __________________________ __________________________ ____Variety Managing a Project __________________________ __________________________ ____Loyalty Collaborating towards __________________________ __________________________ ____Fun a Goal __________________________ __________________________ ____Structure Writing Persuasively ____Influence __________________________ __________________________ Learning Quickly ____Recognition __________________________ __________________________ Researching Thoroughly ____Creativity __________________________ __________________________ Innovating ____Financial Compensation __________________________ __________________________ ____Job Security Compiling a Budget Balancing Priorities __________________________ __________________________ ____Having Visible Impact ____Intellectual Stimulation ____Colleague Relationships ____Independence ____Being an Expert ____Respect Assess Your Personality ____Taking Risks Your personality is unique to you and includes inherent traits as well as ____Relationships habits that you’ve acquired over time in realms like gathering information, ____Learning making decisions, and relating to others. Better understanding ____ ___________________________ characteristics of your personality can help you to articulate the ____ ___________________________ circumstances under which you thrive, or natural strengths that you can ____ ___________________________ utilize, regardless of your environment. Identify Your Interests Exercise: Describe yourself at your best and most natural in response to these prompts. Interests run the range from a passing curiosity to something with consistent and lifelong appeal. Your interests can include your passions, hobbies, and What energizes you? _____________________________________________ curiosities. Your career can evolve to include the interests that you have not yet pursued as much as those to which you are already committed. _________________________________________________________________ _________________________________________________________________ Exercise: Psychologist John Holland identified these six areas of occupational interest. Rank this list from the most to least descriptive of the patterns in your interests. How do you gather information? ___________________________________ _________________________________________________________________ ______ Realistic Practical: Enjoy practical and physical; engage with tools, machines, and gadgets _________________________________________________________________ ______ Investigative Analytical: Enjoy gathering information and What guides your decisions? _______________________________________ analysis; appreciates intellectual activities _________________________________________________________________ ______ Artistic Creative: Enjoy aesthetics and self- _________________________________________________________________ expression; favor unstructured environments ______ Social Connected: Enjoy helping, training, and What approaches do you use to conduct your life? ____________________ counseling; thrive side-by-side with others _________________________________________________________________ ______ Enterprising Influential: Enjoy persuasion and managing; _________________________________________________________________ prefer to lead ______ Conventional Systematic: Enjoy details and accuracy; 99 comfortable within a chain of command
  • 10. Review your Experience With a little distance (or a lot!) from the collection of your past activities, you can continue to discern the patterns and designs that make up the mosaic of your life’s experiences. And while distance certainly comes with time, you can put some space between yourself and an ongoing experience through active, ongoing reflection, e.g., journaling. To get started, make a list of memorable experiences. Include experiences you consider rewarding as well as those you consider disappointing. Make room for those that may seem irrelevant, unimportant, or too far in the past. __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ Feel free to use the following list of kinds of experiences to help you brainstorm: • On-campus jobs • Sports • Faith community • Academic projects • Volunteer engagements commitments • Research • Campus leadership • Hobbies/recreational • Internships • Student clubs activities • Study abroad • ROTC • Entrepreneurial ventures • Political activities • Job shadowing • Vacations For each experience you list, consider the following questions: What led you to choose that experience? Why did you choose that experience over others? What, if anything, did you sacrifice when choosing that experience? How did you feel about making that sacrifice? Who and/or what influenced your choosing that experience? What did you especially like/dislike about that experience (consider activities, people, environment, etc)? What skills and personal characteristics did you demonstrate or develop during that experience? How was that experience connected or disconnected from other past and subsequent experiences? What was most memorable about that experience? Next Steps and Selected Resources: Self-Inquiry • Use a career counseling appointment to begin exposing patterns in your values, skills, interests, and personality. • Visit the Career Center website for an expanded set of self-inquiry exercises. • Consider the questions identified in the Nine Domains to Find Your Fit article on page 19. • Seek input from members of your Board of Advisors (Page 7). Advice for Graduate Students: Self-Inquiry In choosing to enroll in a graduate program at Duke, you have come a long way toward understanding yourself—the unique abilities, interests, and preferences that influence your academic and personal decisions. Nevertheless, you are not a finished product. If your experience of graduate school at Duke doesn’t transform you in significant ways by broadening and deepening your knowledge and self understanding, it will fail to accomplish its purpose. Earning an advanced degree is not a career answer, but a foundation for further intellectual and personal growth and the discovery of multiple career options. As you progress in your studies, make use of the professional development resources of: • Your department and division • The Office of Graduate School Student Affairs (GSSA) • The Career Center 10 Find members of the Duke community who will encourage you to revisit your goals and priorities and who will support 10 the decisions you make about how to best use your graduate education.
  • 11. Making Career Decisions REVIEW Take a moment to reflect on why you chose to apply and come to Duke. This decision was likely influenced by a number of factors such as advice from family, interest in a specific academic program, scholarships or financial aid, campus life and sports, geographic location, a campus visit, and others. You may wish to use the diagram below to recall the various factors that influenced YOUR decision. Feel free to create more bubbles if necessary! Looking at the factors that were involved, mark those that were the strongest influence on this important decision and consider the following questions: What does this specific decision teach you about your decision-making style? Have the influences and factors in your decision-making process changed since deciding on Duke? How and why? Are these the factors that drive most of your important decisions? What differs? How and why? With hindsight, do you notice anything significant you may have overlooked at the time? Would you bring different information to the table? Remember! You can always choose to approach future decisions differently. This exercise reveals some of your past patterns and you can use this information to determine how to move forward. Taking Career Risks In addition to all of these factors, go back and think, too, about yourself as a risk taker. What kind of risk taker have you been? Were there elements of deciding to be here that involved a leap of faith? What about other options that you set aside in order to be here? Were they more risky? Less? Taking measured risks by putting yourself out into the world to discover how you fit is a critical part of career discovery. We encourage you to build upon a series of comfortable risks over time, and to learn to identify your boundaries as you go. The series of decisions you make over time can be 11 exhilarating—do not let risk be paralyzing! 11
  • 12. Discover Opportunities EXPLORATION Be a savvy information consumer and research careers while approaching information critically. Embrace a variety of sources and exploration methods to gain deeper insight into new possibilities. Like your academic coursework, you must continuously assess the reliability, validity, and bias of your sources. As your perspective widens, so do your choices. Be sure to take stock of your impressions as you • Did you discover something that interested you in make new career discoveries. some ways but not in others? • What are you motivated to explore further and • What aspects of the experience were you drawn why? to, and what aspects were unappealing, and why? • Are you learning things that are different than you • What else do you want and need to know? expected, and how do you feel about this new • Are there obvious things to learn next that will picture? help you understand other components? Here are some suggested strategies with increasing levels of risk and reward. Be sure to employ all three categories to be comprehensive. READ Look through a professional lens. Some ideas for information sources: You can learn a lot about your areas of interest from • Websites your computer screen or a print publication. • Blogs Some key patterns you’ll want to narrow in on include: • Discussion Boards • Where do people in this field go for professional news • Trade Journals and updates? For jobs and internships? • Reference Books • What memberships, affiliations, or certifications are • Memoirs and Biographies common or relevant? • What qualities or experiences are (in)consistent in the Words of warning! Do not get stuck here. A good histories or profiles of the people who impress you? exploration strategy will get you talking and doing, too. TALK Learn through others’ experiences. Ask for 30 minutes to speak with them about it at a Explore fields of interest through conversations with time and location convenient for them (a phone call people whose work intrigues you. Put yourself in is also an option, but an online conversation is not). their shoes and see how well they fit! Be punctual, prepared, and professional in your Consider any encounter a chance to have such dress and demeanor for the meeting. See below a conversation. No need to wait for the perfect for suggested questions. situation or a formal career-related event. A Take notes while being sure to focus on building waiting room, grocery store line, or a family rapport and making eye contact. gathering are all great places to gain insight from Request referrals to others who would be willing others about their careers. to share information. Keep the conversation on schedule to take It to the next level: Informational acknowledge that their time is valuable! Interviewing Express your gratitude at the conclusion of the Informational interviewing is a great conversation and through a thoughtful thank-you conversational tool for gaining a personal and note afterwards. practical perspective on your career interests and building relationships with individuals in fields you Great Questions for Any Career Conversation: may choose to pursue. • How did you get started in this field? Are there With informational interviewing, the ball is in your other entry points as well? court. Here are the basics: • Will I need more formal training to apply for Identify individuals whose personal career path, positions in this field? What organizations organization, or broader field of work interests provide training on the job? you. Feel free to start with people in your inner • What do you like most/least about your work? circle. After all, do you really know what your uncle • What qualities and skills are needed? does at his cool sounding job everyday or why • What are the possibilities for advancement? your favorite professor chose her field of research? • What new developments are expected in the Introduce yourself or ask a mutual acquaintance to field in the next three to five years? make an introduction to someone you do not know. • What do you read to keep informed of events, Email is one appropriate way to do this. Consider friends’ issues, and openings in your field? parents, Duke alums, or professionals in your community. • What does a typical day look like for you? 12 Briefly explain your curiosity about their work.
  • 13. The Graduate School Option DO! You may be considering graduate school because you are passionate about a particular intellectual endeavor or because you know you need a certain set of credentials to move forward in your career development. Depending on your goals and interests, an advanced degree may You define experience. be an option to consider. Before Your opportunity to reality-test some of the thing you have learned from others is now! taking this step for granted, take Think broadly and creatively about what defines experience and you will discover ways time to think about the reasons that you can dabble in new realms or continue to build your expertise. For example, many you would pursue graduate writers build and maintain a topical blog to develop their craft, as well as display passion and school, what you would expect to knowledge on a defined topic. gain, whether it is the best way to achieve your goals, and when you would be ready to make the Here are some other ideas: commitment of time and financial • Ask to shadow and observe someone during a normal workday. resources. • Offer to volunteer for an organization, an event, or a person to develop specific abilities. The following are some important • Develop your experience in a club to showcase your strengths. factors to account for when • Invent a project and offer to do it for someone, or do it for you. considering this weighty decision: • Create ways you can contribute to research or work that intrigues you. • The clarity of your short- and • Secure an internship during the school year. long-term career goals • Your expectations around how a graduate education would help you advance some of “I don’t need to explore… I already know what I want!” your goals Are you sure? We bet you’re not done yet—exploration builds upon itself, so this might be • Whether graduate education your opportunity to become more refined in your professional and personal knowledge. is the best way to achieve your desired outcomes and You may use these questions to guide your learning in order become the most competitive whether there are strong candidate possible: alternatives, e.g., licensures • Your ability and willingness to take on associated financial Who burdens • Create a detailed profile of the person Where • Your comfort with putting who would thrive in the role(s) to • Where are the areas of change and other interests and goals on which you aspire? Can you do this yet? excitement? Where do experts hold to meet the demands of your program • Are there areas for your own predict the field will be in the next five • Kinds of programs that would improvement? years, 10 years, 20 years? best meet your goals • How do I position myself to be part of What this? Whether you seek to practice a profession that requires a specific • What sources of information and advanced degree or are interested relationships do the professionals in Why in a path where there is a less this field use to keep up with news, • Why do people go into this field, definitive need for such, the issues above are critical. While the trends, and colleagues? Are you initially? Does it remain the same or majority of Duke undergraduates paying attention to these, regularly? change over time? eventually go on to pursue • What are the strategies used in this field • Why do people leave or come back? advanced degrees, such a decision to identify and bring on new talent? Are there patterns to notice here? should be based on individual circumstances, interests, and goals. What are there motivators, timelines, If you have decided that an resources, strategies, or techniques How advanced degree is right for you, that you need to be aware of? • How did you decide that this was your the next step is to contact the best option? appropriate resource at Duke to assist you: When • How have you challenged or tested • http://trinity.duke.edu/ • When are important events that I this choice? advising/preprofessional should make myself aware of, e.g., a • Office of Health Professions Advising conference? • Prelaw Advising Office • When is the typical hiring cycle? Are • PreBusiness Advising Office there things that I should prepare for? • Pregraduate Advising
  • 14. Next Steps and Selected Resources: Exploration Use a career counseling appointment to devise a research game plan. Work with a counselor to identify the best resources to use first. Participate in the Expert-in-Residence Program (year-round) and The Fannie Mitchell event (early spring semester) to learn from Duke alums visiting campus. Use the Occupational Network (online.onetcenter.org), especially the “skills search” to match job titles to your interests. Identify and reach out to a variety of professionals using DukeConnect (www.DukeConnect.com) and by joining the “Duke University Alumni Network” group after making a profile on LinkedIn (www.LinkedIn.com). Familiarize yourself with the variety of information resources available to you as a Duke student. A few to get you started: Career Insider by Vault (http://www.studentaffairs.duke.edu/career/resources/vault-career-insider) Access profiles of professions, companies, and industries. Content ranges from a few paragraphs to book length and also includes videos. Job & Career Research Library Guide (http://guides.library.duke.edu/careerresearch) A thorough overview of the best research tools available across Duke. GoingGlobal (http://www.studentaffairs.duke.edu/career/resources/goingglobal) Essential insights and resources for exploring by location; domestically or abroad eRecruiting (http://www.studentaffairs.duke.edu/career/resources/erecruiting) Register for Career News and email lists that match your interests Advice for Graduate Students: Exploration Having enrolled in a specific program of study, you become an explorer discovering new knowledge through research. But you shouldn’t neglect to use your research skills to discover and explore career op- tions that were initially off your map. If historical research is your forte, investigate the career of a business historian. If teaching about the envi- ronment commands your energy and creativity, explore the advantages of teaching for special programs that offer undergrads hands-on fieldwork experience. If you’ve discovered that you’re good at coordinating large-scale events/conferences, scout out career opportunities with academic associations or job announce- ments in trade magazines for event planners. Explore the requirements for positions in more than one kind of organization and be open to new avenues to exercise your particular abilities. Every sector of the economy has a place for someone with your developing interests—whether they will be fulfilled through the traditional academic research, teaching, and administrative roles or through others com- mon to the business, governmental, and nonprofit sectors. Our distinguished faculty and staff working in the Graduate School, the offices of Student Affairs (including the Career Center), the Duke libraries, the research centers, and our alumni are ready to point you in the right direction when you are ready to ask. 1414
  • 15. Making the Most of the Experience Buffet Picture a delicious buffet with your favorite dishes as well as delicacies that you have heard of but never had the opportunity to try. Food and drink from around the globe, each prepared to perfection. How do you approach this buffet? Would you start at the beginning piling on everything that looks delicious as it passes before you? But then you would be too full to enjoy your favorite dessert at the end. You could take only a tiny taste of a few things to keep your options open, only to find yourself still hungry in the end. Perhaps you are already imagining another, more strategic approach as you read. When it comes to the vast and tantalizing smorgasbord of experiences accessible to Duke students, it is not difficult to understand why Dukies tend to behave like hungry diners piling their plates as high as possible. We also know that one of the reasons you were admitted to Duke was because of your diverse experiences, which demonstrated that you were an intellectually curious and interesting person. You may deftly balance your overloaded plate, but are you getting the most enjoyment and benefit from your meal? Or is your palette overrun by all of the flavors and textures, unable to distinguish savory from sweet, crisp from creamy? Do you conclude your meal feeling satiated or stuffed? Well nourished or just full? Let’s go back to the buffet. What’s your best strategy? Scan your options. Based on what you know about your tastes and preferences, what must you have? Do you see anything that hadn’t previously piqued your curiosity but does now? What dishes are available that you have not seen or heard of before now? Make your selections and enjoy. Choose a balance of nutritious and indulgent options, old favorites and something new. Not too many selections on one plate—you can always go back for more! Taste each item on its own, then see how the flavors blend or complement each other. Enjoy slowly and savor. Assess your satisfaction. Are you still hungry? Was your anticipated favorite less tasty than you had hoped? Leave it on the plate to save room to eat something else. Go back for more. You are even more prepared this time around. You know what you like and what you have yet to try. You have gotten feedback about the things that others have enjoyed. Your preferences are more specific and you are scanning for particular items that will satisfy you. Talk about the meal. After leaving the meal you are still talking about it. What did you like and why? Did you skip anything appealing because you were no longer hungry? Would something else have helped round out the meal for you? Would you go back for more? If so, what would you have? What would you pass over? Your career development process is like a buffet. It entails tasting and trying, learning what you like and what you find unappealing, and even experiencing moments of hunger and excess. You are also learning how to satiate an appetite that changes with time, and how to get more out of your experience by discussing and reflecting with others. 1515 Bon appétit!
  • 16. ACQUISITION test your Strengths and Interests EXPERIENCE in the World Duke students are renowned for being super-involved on and off of campus; filling their schedules with research, volunteer work, student organizations, creative endeavors, entrepreneurial ventures, studying abroad, internships. You name it, Duke students are doing it! With each experience you select, you are choosing to develop and utilize particular skills, work with or for certain people, function within a specific structure and environment, acquire particular kinds of knowledge, and grapple with particular problems. The Career Center recommends you examine each of your opportunities to better understand: What you want to learn or gain? How you want to challenge yourself? What you want to do more (or less) of? What curiosities do you want to satisfy? By looking at your array of choices with a critical eye, you will be well equipped to determine your next steps, whether your goal is to enhance current knowledge and skills or set forth in a newly-discovered direction. think Differently About Experience Once you have determined what you want to learn next by reflecting on your past experiences and future aspirations, there are many ways to pursue your immediate goals. Opportunities abound on campus and in the local community to develop specific knowledge and skills, to build relationships, and to generate further insight about who you are becoming. The key is to be discerning in your choices: the value of any given experience can only be measured in relation to YOUR unique goals and interests. The list below suggests some of the avenues for gaining experience. Keep in mind that no single club, project, or activity has a monopoly on the knowledge and skill development you seek! • Student organizations (active participation • Significant projects, in class or out and/or leadership) • Athletics • Community engagement and • Hobbies volunteering • Honors thesis • Research with a professor • Campus and national competitions • Independent research • Tutoring • Job shadowing • Military 16 16 • Entrepreneurial venture
  • 17. Career Center advisors are eager to talk with you about how these and other experiences may be the right fit for your personal priorities and interests. Internships 85% of Duke seniors Think of internships as a broad set of additional experiences that may complement your on- and off-campus activities and coursework or help you bridge gaps in your responding to a 2010 exploration, learning, and development. Internships are most often explicitly pre- survey reported having professional in nature and are one more tool for gaining self-insight, knowledge, had at least one internship and skills. before graduation. As with your other activities and courses, it is essential that you take a critical approach when pursuing and selecting from the range of internship choices. There is no objective measure for a good internship. The best internships are those that align with your unique values, skills, interests, and personality and that make sense given what else you have learned and experienced thus far. As you learn more and clarify your interests with each experience, your priorities and goals will likely change. Over time, you may choose to mix and match a variety of internship experiences along with your coursework and other experiences to best meet your needs and interests. Start Investigating Internships Don’t rule out an unpaid • Meet with a career counselor to clarify what you hope summer opportunity! There to learn from an internship and develop a personalized are many options if you act strategy—the earlier you begin the conversation, the early: Apply for competitive better! Continue periodic check-in meetings throughout your exploration and search. funding to cover your costs, • Request time to talk with members of your Board of stay close to home, take Advisors for advice and perspective. Keep your advisors on a part-time, paid job up to date throughout your exploration and search. • Talk to other students about their internship experiences. alongside an internship, or build up your savings before Consider Professional Fellowships the summer begins. Though many students only associate “fellowships” with academic pursuits, professional fellowships are a great option for those seeking short-term work experience, training, and mentorship after graduation. These competitive opportunities—found throughout the world—are typically geared toward cultivating young leaders in various professional fields. As such, they can serve as a fantastic springboard for your career. For more information about post-graduate professional fellowships, make an appointment with a career counselor and explore from our website: http://www. studentaffairs.duke.edu/career/resources/short-term. For academic fellowships, e.g., Rhodes Scholars Program, the Office of Undergraduate Scholars and Fellows at Duke and its website are excellent resources. 17
  • 18. Next Steps and Selected Resources: Experience Acquisition Schedule a career counseling appointment to identify steps toward experiences that strategically align with your curiosities. Create an account and set up personalized searches in each of these Duke databases to become more aware of the options. eRecruiting (http://www.studentaffairs.duke.edu/career/resources/erecruiting) inet (http://www.studentaffairs.duke.edu/career/resources/inet) Internship Exchange (http://www.studentaffairs.duke.edu/career/resources/internship-exchange) Use Dukelist (dukelist.duke.edu) to identify volunteer, research, and work opportunities at Duke. Attend a career fair. Look for leads and ideas using these consolidated lists: Internship Series online (http://www.studentaffairs.duke.edu/career/resources/internship-series) Internship feedback Database (http://www.studentaffairs.duke.edu/career/resources/internship- feedback-database) e-leads (http://www.studentaffairs.duke.edu/career/resources/e-leads) Advice for Graduate Students: Experience Acquisition As a graduate student, it is crucial that you use opportunities provided by the university and your own ingenuity to get experience in organizations outside the university. Fulfilling the curricular requirements of your study program and earning an advanced credential will not be enough to convince many employers that you are qualified to assume positions with more responsibility than those offered to BA/BS graduates. Curricular requirements do not always satisfy employers for these reasons: Faculty search committees may want tenure-track candidates with more than one area of research expertise. Biotechnology firms may prefer candidates who can perform research and also demonstrate experience leading research teams. Liberal arts colleges will select faculty candidates who have designed their own courses and received excellent student evaluations. Government contractors may not only require security clearances, but will also favor applicants who have had relevant internship experience. Engineers who apply for jobs with smaller investment firms must demonstrate not only quantitative modeling skills, but also exposure to operations in one or more of the sub-fields of finance, such as risk management, derivatives pricing, or econometrics. Your challenge will be to find ways to apply your knowledge to actual problems encountered in the workplace at the same time you are pursuing your graduate degree. Gain experience outside the department, the laboratory, and the library through formal internship programs or by taking on projects you create for yourself. Your applied learning experiences will convince your first employer after graduate school that you have not used your 18 graduate years to hide out, but to reach out.
  • 19. nine Domains to find your fit ?? ? ?? It is both challenging and exciting to imagine your career options. For one thing, ?? ?? ? your career is and will continue to be multi-faceted, just like you! Whether you are working on your next move, or figuring out your longer-term aspirations, you will gain traction by fleshing out the nine intersecting domains, or elements, that comprise your career. ??? ? Spend time with the questions below; each refers to a specific domain related to your personal career fulfillment. You do not need to work all of this out in one sitting, but we do encourage you to put your thoughts on paper. Free ? yourself to be in the present moment with an understanding that your answers to these questions will change over time. This can be a great starting point for an intentional conversation with a career counselor or member of your Board of Advisors (Page 7). Domains: Knowledge: In what areas of knowledge, intellectual, personal, experiential, can you claim a particularly strong grasp and find great enjoyment? What do you want to learn next? What do you ultimately want to know? Skills: What can you do well? Among your capabilities, which do you enjoy using? Which do you prefer NOT to use? What skills do you wish to acquire (short and long term)? Goals: What do you want to accomplish in the short- and long-term? Values: What are your personal and work values and how do you want them to intersect with your work? Which of your values do you want to hold in common with the people with whom you work? Environment: In what physical environments do you thrive? In what physical environments do you struggle? Relationships: What types of relationships do you want in your work (with colleagues, managers, constituents, customers, etc.)? Who do you envision your colleagues to be? Compensation: What kind of financial compensation do you need or want? What sorts of benefits or perks are important to you? What do you want to learn in your work? What are the sources of your joy? Location: Where do you want to be? What geographic factors are important to you? Challenges and Barriers: 19 19 What real difficulties do you see ahead for you?
  • 20. SEARCH SKILLS Are you Search Characteristics of a Savvy Internship and Job Seeker Ready to move forward with your search? here are a few characteristics that successful and savvy experience seekers possess and implement throughout the search process. these characteristics apply whether you are pursuing an internship, job, volunteer role, fellowship, or membership in a student organization. Successful seekers REFLECT! Time to search for an opportunity. But wait! What type of experience are you seeking? Why? Take time to think carefully about your skills, strengths, likes/dislikes, and what you want to learn next. Being able to articulate the above will allow you to conduct a search with purpose and direction, ultimately saving you time and minimizing frustration. Reflection is a key component that should be used throughout the process. Successful seekers conduct a TARGETED SEARCH! Pursuing any and every opportunity you find will produce results that may not align with the direction you would like to head with your career. Target organizations and industries that are of genuine interest to you and tailor your approach (resume, cover letter, proposal, and pitch) to reflect the experiences and skills most relevant and salient for those opportunities. Successful seekers RESEARCH! You may know the top five employers in your industry of interest, but who are the top 10? Top 20? Don’t limit your knowledge of the world to what you already know. Take time to expand upon this base of knowledge and learn about opportunities and experiences that are interesting to you. Researching organizations and employers allows you to learn about their culture, values, and specific opportunities for career development. Your research will help you determine whether or not there is a potential fit between you and the opportunity or organization, helping you make an informed decision about your next step! Successful seekers are ORGANIZED! Some searches are especially time consuming. You should anticipate spending several hours a week on your internship, job, or fellowship search. The same may be true of other opportunities. Develop a system that allows you to keep all of your contacts and notes in one place and keep a calendar of relevant events and deadlines. Consider having an email address, folder, or use tags dedicated to your search-related communications. Store your search-related documents electronically in a centralized folder so they are easy to access if needed immediately. Successful seekers have ENDURANCE and PATIENCE! Since some searches can last several months, be prepared to participate in a process that may not always agree with your preferred timeframe. We are used to immediate gratification in our society, but each organization, employer, or funder works at their own pace for legitimate (if obscure) reasons. As a candidate for the opportunity, you will 20 benefit from being aware of and sensitive to this fact. 20
  • 21. Savvy? Successful seekers FOLLOW UP! Following up on your applications and conversations can be the difference between securing an opportunity and remaining in an undifferentiated pile of resumes. By following up, you can confirm that your application is in the right hands, restate your serious interest in the position, and demonstrate follow-through skills so important in professional roles. As with all communications with employers, it is critical to act in a timely, professional, and courteous manner. While you may be eager to know the status of your application, be aware that they may not be able to provide much information at any given time. Your follow-up will nonetheless make a positive impression. Successful seekers MANAGE SETBACKS WITH POSITIVITY! Being told “no” in your search is never fun, but it’s bound to happen at some point. Rejection can hinge on a number of factors, many of which are out of the your control. While rejection can be frustrating, it is very important to remain positive and not let a setback with one opportunity effect how you present yourself for another prospective experience. Transform rejection into motivation, staying confident that you have many strong characteristics to contribute. Successful seekers project PROFESSIONALISM AND MATURITY! You are more than the sum of your skills and previous experiences. Professionalism and maturity can take you a long way. As you connect with people throughout your search, there are many opportunities to demonstrate this, including how you communicate and present yourself. 21 21
  • 22. Professional Networking Intentional, sustained, and effective networking is a powerful tool when searching for interesting internships, jobs, and other experiences. It can significantly augment other methods for learning about and pursuing career options, such as on-campus recruiting, social networking, and online searches. Believe it or not, networking is something you already do well! Think about your first weeks on campus, meeting fellow students and exchanging information related to your discoveries about Duke life, (bus routes, campus dining facilities, interesting activities, great professors, etc). By sharing information, you were assisting or receiving help yourself (getting from East to West Campus on time, finding something fun to do on Thursday night, etc.). Beyond information, perhaps you introduced your math-whiz roommate with your calculus-confused friend for some informal tutoring. Exchanging useful information and seeking and creating helpful introductions are the essence of networking. The Value of Networking Strategically connecting with people enables you to: • Gain insider knowledge and insight into the career field, industry, or organization and the day-to-day experiences, career paths, terminology, organizational culture, sources of industry information, and more. • Build confidence over time in speaking about yourself, career interests, and future goals. • Expand the number of people you know who are doing things you are curious about. • Learn about opportunities, sometimes before they become publicized (Note: Networking is NOT the same as asking for a job). • Refine your goals, make well-informed decisions in your search, and make a positive impression on employers and those who are evaluating your candidacy. 22
  • 23. networking Basics With practice comes improvement. Ever hear the phrase, “fake it ‘till you make it?” no one needs to know that you’re nervous or that you’ve never done this before. on Managing Your Online Reputation the other hand, if it makes you more comfortable, feel free to tell people this is new for you. It’s okay. Even after years You know that employers use the Internet to research potential job of practice, introducing yourself to someone new can feel candidates. Thus, a necessary part of any job or internship search is risky. But it is worth it. Students we talk to most commonly to create and maintain a positive online reputation. Use the following say that their level of nervousness far exceeded the actual task, and that the conversation was fun! Just remember steps to move from damage control towards proactive ownership of that almost any interpersonal encounter can be an opportu- your online first impression. nity for intentional networking. • Know yourself: skills, interests, values, personality, Increase Your Awareness. Be sure you know what information and accomplishments. is or could be available about yourself online, where it is, and what • Make a list of your current relationships— impression it may create. personal, professional, academic, and beyond. Add • Search your name (and different versions of it) on the major Duke alums to your list! your first-degree contacts search engines, on different social networks, and sites where will be instrumental in connecting you with other you comment. A few not-so-obvious sites to check: Tumblr, people you do not yet know, your second-degree Netflix, Flickr, Match, Delicious, Amazon, Yelp. contacts. • Know the privacy agreement and settings for the various • Do not discount individuals because you think they online communities of which you are a member. do not know the right people. they do not need • Request feedback from peers and professionals on to be in the area you are pursuing to have valuable impressions based your online presence alone. Would they relationships to share. hire you? Why or why not? • Create a plan for reaching out to your first-degree • Familiarize yourself with sites where your potential colleagues contacts and for keeping track of your communica- or supervisors gather and participate online. tions. you might want to start with people who seem to have the closest connections to your interest area oR with those whom you feel most comfortable Protect Your Image. Ensure potential employers only see with. Either way will work. the point is to create a information that conveys a positive image. You do not want them to plan you can act on! question your professionalism, judgment, or ability to represent their • Do your homework. learn a little bit about each organization. person you contact (profession, current projects, • Adjust the privacy settings for all online accounts. company, relevant personal information, etc.). Use • Remove content and tags that could negatively influence a the power of the Internet to your advantage. potential employer’s first impression. • Draft and practice your opening communication • Hide or delete old accounts that do not best represent you. (verbal introduction, email, etc). Discuss this with a • Request that information about you posted by others be friend, career advisor, or someone from your Board removed if you are opposed to it. of Advisors (Page ##). • Make your move! Send an email or letter first; follow Build a Professional Presence. Present your name, with a phone call. or simply CAll! Assign yourself a accomplishments, and aspirations in ways that can be accessible to daily quota. Be persistent but not pushy. others. • Follow up! Call again within a week if you receive no • Use social networks to create and maintain a public profile response. Arrange a meeting in person or by phone. that represents your accomplishments and a sense of the Ask for 30 to 45 minutes only. you could get even professional you are becoming and you are comfortable with luckier! the public seeing. • Set the tone. Know and explain why you are calling • Display a copy of your resume and a portfolio of your and what you hope to learn (industry information, accomplishments online. career exploration, job search advice, graduate or • Promote your profiles and/or website, e.g., add a link to your professional school guidance, etc.) you are not ask- ing for a job! email signature. • Contribute to conversations relevant to your fields of interest • Ask for referrals. one of your most important ques- tions is, “Whom do you recommend I contact for through media like blogs, LinkedIn groups, and/or Twitter. additional information?” • Send a thank-you note within 48 hours! Email is oK! Own Your Presence. Assert greater control of your online identity A personal letter can be very effective, too! by owning it yourself. • Maintain connections. nurture the relationships by • Create a personal website that serves as a professional staying in touch and letting them know where you resume and portfolio. Update this regularly with new content. land! • Continue your activities online and watch your name and • Be patient. networking yields results that often accu- professional identity become more prominent in search mulate over time. never stop networking! engines. Set a goal to take over the whole first page of Google when someone searches your name. 23 23
  • 24. Top Search Strategies Ethical Conduct in Your Search Before you jump into your search, consider While you are keeping track of all the elements of your search, be sure a few recommendations that will help you your ethical conduct remains a constant the whole way through. Should to search smart, manage your time, and you have questions about the ethical thing to do in a given situation, implement an effective plan. please contact the Career Center. We are here to help clarify and A search is a long-term process. Longer explain whatever may seem muddy. If you are in a pinch for time, always than many people anticipate. Plan to err on the side of caution. spend four or more months gearing up and The following are expectations for how to conduct yourself in a way that implementing a search for a full-time or is ethical so as to prevent situations that could result in a permanent highly competitive internship opportunity. scar on your professional reputation within an industry as well as Many students have compared this damage to the reputation of Duke students as a whole: commitment to taking an additional class. Set aside time on a regular basis. Unlike Be 100 percent truthful and accurate on your resume. a paper or project that can be postponed Embellishments and exaggerations are considered lying. Employers or worked on in surges, the best searches often look beyond candidates’ resumes to verify information that are spread over time. Put time on your candidates have provided. Don’t falsify, stretch, or bend information calendar each week—an hour or so for such as your GPA, SAT scores, involvement in activities, leadership roles downtime and a few hours during peak you have held, or results in competitions in which you have participated. periods. On-Campus Recruiting Policy: Falsifying your resume may result in Prioritize your interests. Spend time being reported to Duke’s Office of Student Conduct and subject to exploring to effectively target your sanctions, being banned from the Career Center’s on-campus recruiting search to your interests. Three fantastic program permanently, and forfeiting employment opportunities. applications to great-fit opportunities tend to reap more rewards than 100 scattershot Attend interviews to which you have committed. By applications. agreeing to an interview (whether through eRecruiting, email, or phone), Learn what an optimal candidate profile you are making a commitment. Should you need or desire to withdraw from an interview, timely notification is a must. includes. The better picture you have of On-Campus Recruiting Policy: You may remove yourself from an the person who would be selected for your interview schedule no less than two business days prior to your desired role, the more effective you will be interview. Students who withdraw any later or do not show up will be at presenting your own experiences. Utilize barred from the On-Campus Recruiting program. Reinstatement will the three exploration methods discussed require a letter of apology to the recruiter and a meeting with a Career earlier in this guide to get a well-rounded Center staff member. view. Practice presenting yourself in writing Communicate in a timely manner with employers. Don’t and in conversation. Your ability to ignore phone calls and emails from employers as you go through the articulate what you want and why comes process of accepting or declining interviews or job offers. If you need only through reflection and practice. Create more time when determining details such as start dates, relocation opportunities to rehearse before you find information, etc., it is best to be in touch, be straightforward about the yourself in an interview for that coveted reason for delay or uncertainty, and request more time. position. Get feedback. Have others read your resume Consider your verbal or written acceptance of an offer and guess what kind of position you are seeking. Practice introducing yourself and a binding contract. Reneging on an offer is when you accept an offer then turn it down. This behavior typically ends any chances of expressing your professional interests to employment with that organization in the future. family or friends. Ask your roommate to On-Campus Recruiting Policy: Students that renege on a job offer will role-play an interview with you. have their eRecruiting account inactivated and will have to meet with Track your progress. Keep records so that Career Center staff to discuss the particular situation as well as take you know what applications and documents steps to repair the relationship with the employer. have gone where and when. Track whom you have talked to, when, how you have followed up, and whether more follow up End your search upon accepting a position. Once you have accepted a job or internship, whether verbally or in writing, you must is expected. This helps you when preparing terminate any other recruiting-related activity with other employers. for an interview or actively managing This includes contacting employers with whom you are scheduled to your conversations and professional interview and removing yourself from candidate pools. relationships. It also gives you a record of On-Campus Recruiting Policy: Continuing to pursue other your progress for days that feel stalled. opportunities once you have accepted a position is a violation of the Career Center’s on-campus recruiting policies. Your account in eRecruiting will be deactivated and you will be expected to meet with a Career Center staff member to discuss the situation and to work on 24 repairing the relationship with the organization.
  • 25. 25