1. C A N D I S A L E X A N D E R
E-MAIL YOUSTANDOUT@GMAIL.COM 301 E RIMINI CT • PALATINE, IL 60067• PHONE (224) 805-6756
OBJECTIVE
To attain a challenging position at a forward moving company.
EXPERIENCE
Dec 2011- Present Transnational Bankcard Rosemont, IL
Merchant Accounting Systems Manager
 Manage ISO & sales manager relations via created ticketing system
 Manage and correct negative residuals and pricing logic
 Resolve NACHA issues that caused deposit or fee rejects
 Review & assist with card brand and debit card network pricing & internal
documentation
 Credit card processing training, research, & project management
 Analyze raw data and create monthly/yearly reporting
Dec 2008- Dec 2011 Transnational Bankcard Rolling Meadows, IL
Funding Manager/Customer Support Manager
 Send over and confirm funding for all leases and manage customer
support department
April 2006- Dec 2008 Transnational Bankcard Rosemont, IL
Customer Service Rep.
 Resolve customer support issues and retain accounts
Feb 2006- April 2006 Transnational Bankcard Rosemont, IL
Inside Account Executive
 Generate interest by providing information on merchant processing
accounts to customers wanting to accept credit cards
EDUCATION
2000-2004 Northern IL University DeKalb, IL
 B.A., Applied Sociology
VOLUNTEER EXPERIENCE
Sox Volunteer Club Member, Habitat for Humanity, Safe Passage DV Shelter

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