katharine Schopflin gave this presentation at the Career Development Group’s National Conference 2011. The theme this year was : "The Practical Professional", Monday 21st November 2011
Network to Success - Using Social Media in Job Search
Knowledge management for librarians by katharine Schopflin
1. Knowledge management
for librarians
How to become one and why
you may already be one
CDG National Conference: 21st
November 2011
2. How I became a Knowledge
manager
• Librarianship vs information
management
• An inclusive definition: Experts in
connecting
• Thinking in a KM way: knowledge
not collections
3. What is knowledge
management?
• What we‟ve always done
• Draws from
librarianship, IT, management and
internal communications
• Tacit not explicit information
• About processes
4. What do you do all day?
• Audits
• New processes
• Sharing resources
• Developing tools
• Training and development
• Project tracking
• Sharepoint
5. Skills you already have
• Organising information
• Research
• Networking
• Training
• IT
6. Skills to emphasise
• Organisational knowledge
• Analytical and strategic
thinking
• Subject specialist knowledge
• Pro-active communication skills
• Change management
7. Why it’s good to be a
Knowledge Manager
• At the heart of the organisation
• Respected management and IT
practice
• Varied work
• Good career path
• Lots of opportunities at the moment
• Well-paid
8. Why it’s not so good
• Sometimes ill-defined
• Hard to describe
• Difficult to prove value
• Need good management support
• No instant „achievement buzz‟
• Separation from front line
• Separate from collections
9. Some descriptions
• “facilitating the collection, exchange and
access to intellectual capital”
• “project tracking, intellectual capital capture
and dissemination, knowledge systems
maintenance and technical
development/troubleshooting, promoting and
training “
• “to shape, develop and facilitate knowledge
sharing across the business and develop and
promote tools and processes which increase
information flow and best practice sharing.”
10. Some more...
• “driving the adoption of knowledge and
information management solutions”
• “providing subject matter expertise for document
and records management, content
management, search and collaboration”
• “managing content architecture“
• “establishing strong relationships within the
organisation relating to collaboration and
knowledge sharing.
• “identifying knowledge needs and
continually improve KM programs and solutions”
• “measuring success of knowledge programs”