Carlos Mendoza is a dedicated technology professional with over 20 years of experience in systems administration, engineering, and support roles. He has extensive expertise in managing Linux, UNIX, and virtualized environments, as well as implementing solutions, streamlining processes, and providing strategic technical support. Mendoza is currently pursuing additional certifications to expand his skills in areas like Agile project management.

1. CARLOS MENDOZA tarasco773@hotmail.com
1161 Wisconsin Ave. • Oak Park, Illinois 60304 • (312) 316-7721
Dedicated and dynamic technology professional possessing a proven track record of superior performance, seeks
to utilize knowledge and expertise in Technology Integration, Program Facilitation, Business Infrastructure
Support, Team Coordination/Mentorship, Needs Assessment, Solution Implementation,
Process Optimization, Strategic Reporting, and Compliance to support key
initiatives within a progressive organization.
SUMMARY: Resource Coordination Possess a proven ability to anticipate unique requirements or
potential road-blocks in all situations. Continually develop back-up plans to minimize risk and
deliver exceptional results; streamline communication and implementation channels to
effectively meet client and organizational needs.
Relationship Management Highly experienced in assessing true needs and expectations,
building lasting professional relationships. Grow and deepen strategic partnerships to
achieve mutually beneficial outcome.
Process Streamlining Effectively manage diverse tasks, with varying degrees of complexity,
within a wide range of environments; evaluate situations, assess emergent needs, and implement
solutions in a prompt and efficient/effective manner.
TECHNOLOGY: • Operating Systems/Hardware:
- Linux Red Hat 4.0/7.0, CentOS/Fedora, AIX 3.8-4.3, HPUX 11.11/11.23/11.31,
HPUX Ignite, HP Blades, DL380, DL360, HP ILO, Raritan, RP3440, RP4440, N-Class,
Itanium, Dell DRAC, Solaris.
• Applications/Software:
- RAID 0-5 Configuration, Logical Volume Manager, EMC SAN, Hitachi DMX300 SAN,
TCP/IP, DNS, DHCP Routing, NFS, NIS, HPUX Service Guard Configuration, NetBackup,
Tivoli Storage Manager, VMware v7, HP-Opsware, HP Openview, IBM BigFix,
Authentication, Enterprise Integration, NIS, lDAP, AD Patching, Package Management,
RPM, YUM
EXPERIENCE: WIPRO TECHNOLOGIES 2014 to 2015
Systems Engineer - Administrator
• Maintained a stable/efficient legacy and non-legacy environment, with more than
500 variously configured UNIX systems.
• Collaborated with internal and external teams to select appropriate design, process,
and tests to ensure compatibility of system components.
• Participated in root-cause analysis and solution implementation to resolve recurring issues,
collaborating with internal team members and stakeholders.
• Addressed client/stakeholder concerns in a timely manner, prioritizing multiple
issue response based upon severity of instances.
• Coordinated, documented, and participated in successful client mock Disaster Recovery
exercise, within time-frame and scope.
ACXIOM CORPORATION 2004 to 2014
Systems Engineer (2013 to 2014)
• Effectively managed a high volume number of servers for multiple clients.
• Administered Linux, CentOS operating systems, hardware, and peripheral components.
• Facilitated communications between team, project managers, management, and clients.
• Performed software installations, upgrades/patches, troubleshooting, and maintenance;
resolved diagnostic problems on Linux and CentOS systems.
• Coordinated capacity planning, including: storage allocation, hardware/software
redundancy, and planning of future expansion requirements.
• Outlined processes related to systems administration, supporting technology enhancement.
• Delegated technical services to meet requisite service levels, delivered proactive support,
Continued on and expediently resolved technical issues from clients.
Page Two... • Recognized with Top Team Award, GTS Spirit of Excellence, 2013.

2. CARLOS MENDOZA Page Two
~ Professional Experience (Continued) ~
HP-UX Systems Engineer (2004 to 2012)
• Planned/coordinated projects for IRI client, from porting of applications to upgrade
of HPUX servers, throughout full life-cycle.
• Acted as liaison to client offices, operations personnel, and field service personnel;
interacted directly with customers to negotiate solutions and fine point of implementation.
• Responsible for administration of HPUX 11.0/11.11/11.23 servers for IRI, RRD, and DnB
clients, including installation of software and applications on all managed servers.
• Managed/administered Linux V4 servers, running Radius login encryption/authentification.
• Installed software, applied patches, managed file systems, monitored performance, and
troubleshot alerts from commercial, open source, and locally developed monitoring tools.
• Provided technical support and troubleshooting for 200+ servers in a 24x7 data center.
• Coordinated/managed successful IRI client Disaster Recovery exercise.
INFORMATION RESOURCES, INC. 1997 to 2004
Junior Systems Engineer (2001 to 2004)
• Managed and administered 30 IBM RISC 6000 servers and related applications.
• Entrusted with backup/restore functions for 200+ UNIX servers, performing Ignite backup
functions for HPUX servers, and first level support of administered servers/applications.
• Administered Netbackup user interface to submit/troubleshoot failed backups.
UNIX Hardware Systems Technician (1999 to 2001)
• Managed complete systems infrastructure (DataCenter/Server, SAN/Storage) and hardware.
• Performed complete system hardware/peripheral implementation, hardware replacement, and
system OS backups at Data Center, including: HPUX, Solaris 5.8, IBM RISC6000, and SPARC.
• Compiled complete documentation of OS and hardware inventory for IRI client.
• Bridged communication gap between infrastructure and operations.
• Managed hardware vendor relations, providing system pricing/specs at data center sites.
• Built/managed multiple system environments (Development/QA/Integration), improving
software release process and system security.
Operations Analyst (1997 to 1999)
EDUCATION: ROOSEVELT UNIVERSITY, Chicago, Illinois Current
College of Professional Studies
TRAINING: • Directions Training, completing Agile Scrum & PMP Certifications Current
• Redhat Systems Administration RH124 • AIX Jumpstart for UNIX Professionals
• HPUX 11i Systems Administration • HPUX 11i Service Guard Administration
• LVM Administration • HPUX Openview Administration
• HPUX Ignite Administration • VMware Administration
~ References available upon request ~