3. 3
Summary
Performance by Instructor QuestionCategory:
The graph below rankslearnersatisfactionforeach of the questions withinthe Instructorquestion
category,representedbythe percentof learnersthatselectedthe toptworesponse options.The
benchmark can helpyou gauge relative performance. The questionsatthe topof the listrepresentareas
inwhichyour learnersare mostsatisfied,whereasthose atthe bottom may representareasfor
improvement.
0 20 40 60 80 100
The instructor provided real-world experiences and
examples. (N=40)
The instructor was knowledgeable about the
subject. (N=40)
Instructor overall (N=41)
Participants were encouraged to take part in class
discussions. (N=41)
The instructor''s presentation skills were adequate.
(N=41)
Instructor Question Category Ranking
Percent Selection of Top Two Box Only my company Benchmark
4. 4
Performance vs. Benchmark:
The graph below displaysthe difference,inpercentagepoints,between top-twobox selections foryour
learnersvs.the benchmark. Positive numbersindicate that yourlearnersatisfaction forthatquestion
exceededthe benchmark, andnegativenumbersindicatelearnerswere lesssatisfiedinthatareathan
the benchmark.Thisgraph shouldhelpyouhighlightyoursuccesses,aswell asprioritizeareas for
improvement.
0
0
0
0
0
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1
Instructor overall (N=41)
Participants were encouraged to take part in class
discussions. (N=41)
The instructor''s presentation skills were adequate.
(N=41)
The instructor provided real-world experiences and
examples. (N=40)
The instructor was knowledgeable about the subject.
(N=40)
Difference fromOnly my company
5. 5
Top/Bottom Analysis
Thissection displaysyourtopandbottomperforming coursesand classes.Eachgraph displaysthe top
performersfirst,followedbythe bottomperformers.Whenanalyzingperformance,rememberto
considerthe numberof evaluationscollectedtodetermine if actioniswarranted.
Top/BottomCourses:
The graph belowshowsyourtopand bottomcoursesfilteredtothe Instructorquestioncategoryfrom
the Post Eventevaluation.Use the highest-ratedcoursestounderstandyoursuccesses.Reviewthe
lowest-ratedcoursestodetermine approachesforimprovingperformance.
This chart could notbe generated,becausethereis no data in youraccountforthis daterangethat
matchesthe parametersof thechart. This may bedue to thequestionson yourevaluationsorthe types
of training being measured. Foradditionalinformation,pleasereferto the UserGuide for thisreport or
contactus atMTMsolutions@executiveboard.com.
6. 6
Top/BottomClasses:
The graph belowshowsyourtopand bottomclassesfilteredtothe Instructorquestioncategoryfrom
the Post Eventevaluation.Note thatclassesare individualinstancesof courses,taughtona specific
date.Use the highest-ratedclassestounderstandyoursuccesses.Reviewthe lowest-ratedclassesto
identifyopportunitiesforimprovingclassratingsinthe future.
This chart could notbe generated,becausethereis no data in youraccountforthis daterangethat
matchesthe parametersof thechart. This may bedue to thequestionson yourevaluationsorthe types
of training being measured. Foradditionalinformation,pleasereferto the UserGuide for thisreport or
contactus atMTMsolutions@executiveboard.com.
7. 7
Trend Analysis
The graphs belowdisplaytrendsbasedonratingsandnumberof post-eventevaluations.Use these
graphs tomonitorprogresstowardgoalsand identifychangesinyourperformanceoractivitythat
warrant furtherinvestigation.
Activity Trend:
The trend belowshowsthe numberof PostEventevaluationscollectedforatleast six months foreach
LearningMethodology.Thiscanbe usedto understandthe numberof learnersyouare impacting,and
may helpyoupinpoint whereresponse ratesare lowerthananticipated. These activitytrendscanalso
provide the contextforinterpretingthe subsequentPerformance Trendreport.
0
5
10
15
20
25
30
35
40
45
Activity Trend by Learning Methodology
Instructor Led
8. 8
Performance Trend:
The graph belowdisplaysamonthlytrendof the overall PostEventaverage of the Courseware,
Instructorand JobImpact questioncategories.Improvementsinyourperformanceasan instructor
shouldresultinthe Instructoraverage trendline movingup.Downwardtrendswarrantreview and
couldindicate opportunitiesforimprovementindeliveringcertaincoursesortospecificsegmentsof
learners.
Impactingjobperformance isthe primarygoal of most training.The degree towhichthisisachievedcan
be heavilyinfluencedbythe instructor’sabilitytodeliverthe courseware. Byprovidingon-the-job
examplesandencouragingdiscussionandpractice inclass,the instructorcan improve the perceptionof
the courseware qualityandultimatelythe jobimpactof the training.If the Courseware andJobImpact
trendlinesare lowerthanyourInstructortrendline,consider waysthatyoucouldchange your
facilitationtoimprove thoseareas.
1
2
3
4
5
6
7
8
9
PerformanceTrend By Question Category
Courseware Instructor
9. 9
Qualitative Feedback
The commentsbeloware extractedfromthe highestandlowestratedclassesdisplayedinthe
Top/BottomClassessection. Thesecommentsshouldbe usedto gaininsightintothe reasonsbehindthe
quantitative feedbackprovidedbylearnersontheirexperience. Use thisdatawithotherreportsto
determine whatisworkingwell,aswell asareasfor improvement.
This chart could notbe generated,becausethereis no data in youraccountforthis daterangethat
matchesthe parametersof thechart. This may bedue to thequestionson yourevaluationsorthe types
of training being measured. Foradditionalinformation,pleasereferto the UserGuide for thisreport or
contactus atMTMsolutions@executiveboard.com.
10. 10
Next Steps
Investigate Further:
In Metricsthat Matter®,you have a numberof reportsavailable forinvestigatingthe resultsyousee in
thisreport.Here are a fewsuggestionstogetyoustarted:
Quick Question:Filtertoa single element(course,instructor,demographic) andinclude
commentstoidentifystrengthsandopportunitiesforimprovement. Inthe SetPreferencesarea,
youcan setthisreportto delivertoyouautomaticallyaftereachclass.
Crosstab: Use thisreportto compare the resultsof one itemby anothertopinpointspecific
areas forimprovement.Forexample,runaCrosstabreport byCourse vs.QuestionCategoryto
see whataspectsof eachcourse are ratedhighor low.
Identify Development Opportunities:
Use the resultsinthisreportfor continuousimprovementandself-development.Be aware of specific
areas of instructionthatyoucan improve upon,suchas demonstratingknowledge of the subjectmatter
or keepingthe learnersengagedthroughoutthe class.If there are coursesforwhichyouare lessskilled
at facilitating,findotherinstructorswhohave hadsuccessinteachingthose coursesandtalkaboutbest
practicesor audita class withthem.
Communicate Successes:
Share the resultswithyourmanager or employeranddiscusswaystofurtherleverage yourstrengths.
