Business Communication Skills should give you confidence to deal with any situation. Like when you meet your MD in the elevator and she asks for an update. How do you react?

1. What does ‘Business Communication
Skills’ actually mean?
Think On Your Feet®

2. Why do we need Business
Communication Skills?
Business Communication Skills give you the
confidence to deal with any situation.

3. Which one are you?
You meet your MD in the elevator and she asks
for an update. Are you:

4. Which one are you?
Freezing Fiona? Waffling William? Composed Corrina?
You’ve never met the
MD before.
You’re not sure how
to respond and you
freeze.
A nervous reaction.
You have trouble
focussing on the big
picture and instead
dive into the detail of
your day.
Calm, collected and
confident.
You explain the
background to the
project, where you
are now and when
you aim to finish.

5. Be like Corrina
• She didn’t get there by chance.
• She learnt how to communicate when put on
the spot.
• She thinks about her audience, chooses a
simple communication strategy and delivers
like a pro.

6. Over 95% of workplace communication
is informal
• Off-the-cuff discussions
• Elevator speeches
• Q&A
• Meetings
• Summaries
• Status updates
• Conference calls

7. Not just presentations skills ...
Most roles only require a small number
of formal presentations.
Yet ‘presentation skills’ is the only
communications training most of us will get to
attend.

8. Think On Your Feet® is different
It’s the only workshop that trains you to address
informal situations to present, defend, and
discuss a position persuasively and quickly.

9. Think On Your Feet® will show you how to:
• Choose the best strategy for each situation
• Break a topic into bite-sized chunks for the
listener
• Communicate your message with impact

10. Business Communication Skills for your
organisation
Communication is what separates
successful teams from unsuccessful ones.

11. Learn to give your delivery
the spit and polish it deserves
with our 2-day workshop
Think On Your Feet®
Think On Your Feet®

12. Get in touch …
Visit: www.thinkonyourfeet.holstgroup.co.uk
Email: info@holstgroup.co.uk
Call: 0845 456 4000