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May 24th 2012



Changing technology, pedagogies and organizations in ODL


Michael Grahame Moore

Distinguished Professor of Education
The Pennsylvania State University
U.S.A.


Editor:
The American Journal of Distance Education
mgmoore@psu.edu
‘A society which is mobile, which is full of channels for the
distribution of a change occurring anywhere,
must see to it that its members are educated to
personal initiative and adaptability.
Otherwise, they will be overwhelmed by the changes in which
they are caught and whose significance or connections
they do not perceive.’

John Dewey (1916)*




  •Acknowledgement to: M. Sharples, J.Taylor, G. Vavoula. (2005) A Theory of Learning for the
  Mobile Age. Sage Publications
The Changing learning environment : expansion of DL
(USA)
       % Higher Ed Online                        % K-12 Online
  90                                      80
  80                                      70
  70                                      60
  60                                      50
  50                                      40
  40                                      30
  30                                      20
  20                                      10
  10                                       0
   0                                                2006              2010
            2005                2010           From 23% to 70% in 4 years
           From 56% to 80% in 5 years

                                        Business continuing education
        % Community Colleges 2010       expenditure 2010
                      10%
       15% Blended    Neither            $46 Billion
                                         External

                         75% Online

                                                                             $88 Billion
                                                                             Internal
Technologies in higher education:

•            93 % - internet
•           50 % - podcasts
•           43 % - videoconferencing
•            36 % - blogs
•            28 % - listservs
•             2 % - satellite communications
•             3 % - videogames or simulations




SOURCE:
http://www.primaryresearch.com/view_product.php?report_id=113
Changing technology: social networking




Open accessibility

e.g. Wikepidea



Information management                   e.g. del.icio.us
Changing technology:
m-Learning and cloud-based services

  2010: 7.5 billion devices
  2015: 15.0 billion devices

  (Cisco)
Changing Pedagogy




                            From information age to interactive age
                          knowledge source: from school to learners
                 learning environments: from predictive to adaptive

Teaching approach:
 From fail-safe to safe-fail
 from positive constraints to negative constraints
 from occasional evaluation to continuous monitoring
 from robustness to resilience
 from compliance and predictability to retrospective coherence

(Snowden 2010)
Changing teachers:
From performer to conductor!

managing and sifting information, giving structure

facilitating students’ searching – individually and collaboratively

 linking and weaving ideas and information created by
students, summarizing, pulling together the threads, relating the
particular experience to general theory

from class as unit of instruction to individual!

develop student’s autonomy -- ability to decide what to learn, to
choose among methods, and from array of resources available online
Caution

What adult students tell us:

Social interaction is ok, but
course content is more important

Interaction with other learners is ok, but
interaction with an instructor is more important

Interaction is ok, but having structure is also important

Conclusion:
both types of learning, predictive and adaptive are of value.
Good teaching is good selection and good blending
So what’s the problem?

Educational institutions are still organized for traditional
pedagogies

The challenge is to change education from

a craft       ………       to technology based system




 This requires re-organizing human and capital resources
CHANGING POLICIES
From: past policy               To: future policy

assumes learning must be on     assumes learning takes place in a
an institution’s campus         variety of environments

Resources are to support        Resources are to distribute teaching
teachers in their classrooms    to where the learners are

Resources are allocated on the Resources are allocated according to
basis of projected enrolments performance expectations

as a percentage change on the   that specify outcomes pertinent to
previous year’s allocations     the priorities of stakeholders


                                 (based on RSA Telematics initiative)
Past Policy                    Future Policy
Faculty and staff
                             Faculty and staff establishments will :
establishments are:
                              provide teams that cut across vertical
based on permanent
                              divisions for specific projects and
positions, vertical divisions
                              allow for redeployment to reflect
and hierarchical
                              changing needs
relationships
                             Funds will be allocated:
Funds should be allocated:
                             for the heavy front-end investment in
for line items in a budget
                             designing technology based learning
fixed for specified
periods, usually 12 months
                             for amortisation of costs over the
                             lifetimes of programs -- usually more
                             than 12 months
Attempts at changing organizational structures
 Strategic alliances

 Virtual systems
Strategic Alliances in USA states EXAMPLES
Strategic Alliances in USA states EXAMPLES




Connecticut Distance Learning Consortium   American Distance Education Consortium




                                           Hispanic Educational Technology Services
       One MBA
Strategic Alliances: International




16
The AVU collaborating partners include:

                                                  •African Ministries of Education
                                                  •African Union
                                                  •Association of African Universities
                                                  •UNESCO IIEP
                                                  •UNESCO BREDA
                                                  •UNESCO Teacher Training Program in Sub-
                                                  Saharan Africa
                                                  •Association of Universities and Colleges of
                                                  Canada
                                                  •Open University of UK- TESSA
                                                  •Universit� Laval Canada
                                                  •University of Ottawa Canada
                                                  •Memorial University of Newfoundland Canada
                                                  •Curtin University Australia
                                                  •Indiana University in Pennsylvania, USA
                                                  •Maestro, Washington DC, USA
                                                  •International Development and Research
                                                  Centre, Canada
                                                  •Partnership for Higher Education in Africa
                                                  •MIT Open Courseware
                                                  •Merlot African Network
Strategic Alliances: African Virtual University   •South African Institute for Distance Learning
                                                  •Commonwealth of Learning
                                                  •Global Text Project
COMMONWEALTH OF LEARNING: strategic alliances

• STAMP 2000: 140 course writers, 8 Southern African countries training school teachers

• Teacher Education in Sub-Saharan Africa (TESSA) Consortium

• Commonwealth Computer Navigator’s Certificate : India, New Zealand, South
Africa, West Indies, USA and Canada.

• Virtual University for Small States of the Commonwealth. 32 countries.

― It is not enough for success to simply link traditional institutions. A
more revolutionary form of organizational structure is called for.”

      Kanwar, Kodhandaraman, and Umar The American Journal of Distance Education (2010)
A new (disaggregation) model
 A system that designs and delivers learning programs by
  commissioning the component processes and services from all
  available agencies.

 The general principle is that a state or nation - can draw on the
  best resources wherever they are located to build a network of

— content experts, instructional designers, the full range of
 communications technologies, group facilitators and a learner
 support system

— and configure whatever mixture is needed for a particular
 program or project on a flexible, open, "mix and match" basis.
Vertical disaggregation (virtual system) model
                                      INTERNAL                          EXTERNAL
  scans                           DIRECTORATE                         advisory
environment                                                           committee
                                   course/program
             planning
                                   design unit
project      evaluation
             unit
proposals                                                             content
                                                                      specialists
                                    technology
                                    unit
                                                                      Software
            training                    learner                       development
            unit                        support
                                        unit                      Learner
                                                                  support
                          Regional
               STUDY                  GROUPS
                          Co-ord unit
                                                    Instructors




                       trainees
PROFORMACAO
An example of virtual system:
Brazil’s teacher education program

1.    The Brazil problem
2.    The virtual system solution

16% of 2.4 million schoolteachers without legally-required years of schooling

in the North, Northeast and Midwest regions (four grades of elementary
education) –
Number of enrollments .......... 11,770,292

Teaching Positions ........... 456,095

Unqualified Teachers .......         72,522
source : MEC/INEP/SEEC
Brazil’s teacher training network


    Management unit                        Funder        Advisory ctee

              Course design unit

UNIVERSITY 1          Production & distribution unit
UNIVERSITY 2                                                               Platform
UNIVERSITY 3     Video producers 1, 2 etc
Etc              software 1, 2 etc
                 publisher 1, 2 etc

      S          tutors
                           Study center                          State coordinators
      T
      U          tutors    Study center     State monitoring
                                            and training teams
      D                                                                   State UNIVERSITY 1
      E           tutors    Study center                                  State UNIVERSITY 2
                                                                          State UNIVERSITY 3
      N                                                                   Etc
      T           tutors   Study center
      S
Conditions for success
TECHNOLOGY:
APPROPRIATE TO TRAINEES’ CONDITIONS; HIGH TECH AT CENTRAL
  AND REGIONAL LEVELS, LOW TECH AT VILLAGE LEVEL

DESIGN:
WORLD CLASS CONTENT, SOFTWARE, INSTRUCTIONAL DESIGN
  SPECIALISTS

DELIVERY SYSTEM:
WELL INTEGRATED LEARNER SUPPORT, TRAINING AND TUTORIAL
  SYSTEM

FINANCIAL :
MAJOR INVESTMENT (FUNDING FROM WORLD BANK)

POLITICAL :
network system in Norway

Studiesenteret.no :

43 study centres in 74 municipalities and 7 university
campuses
Norwegian Lifelong Learning Network
      Funder
                                                                 advisory group
                             UNIT coordinator
                              course design &
                                                                                C
                            production specialists                              E
University 1                                                                    N
University 2                                                                    T
University 3        Web producers                                    Online     R
etc                 Video – audio producers                          delivery   A
                    publishers                                       platform   L
  S
  T        teachers       Study centre   regional
  U                                       monitoring
                                         and training
  D            teachers   Study centre
  E                                                     Local college 1         L
               teachers                                                         O
  N                       Study centre                  Local college 2
                                                                                C
  T                                                     Local college 3         A
           teachers       Study centre                  etc
  S                                                                             L
Concluding thoughts, discussion.

Having new technology --
Knowing how to use it pedagogically -- Is insufficient
without changing organizational structures

Technology: Social networking technologies have added minimally to
quality and access to distance education.

Pedagogy: Attention to social networking technologies has been
counter-productive by distracting from training in, and study
of, fundamentals of distance teaching, especially systematic course
design, including high production-value video presentations.

Attention to social networking technologies has been counter-
productive by reinforcing traditional classroom methodology and
especially by distracting attention from individualized independent
study. (See Dewey, above!)
Organizational structures: Attention to social networking
technologies has been counter-productive by distracting from
evolving new organizational structures.

In all cases where advanced virtual systems models have been
attempted, they have been
restricted or stifled by opposition from established institutions

Examples: Brazil, South Africa, USA (OU Mid
America, Wisconsin, Florida), Norway (?)

To effect super -institutional organization --- with benefits of
specialization, economies and quality, --- national policies, most
likely externally imposed are necessary

Governments and policy makers are intimidated or distracted by
institutional interests
Thank you for your attention
Comments?
Questions?




                               mgmoore@psu.edu

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Changing Technologies, Pedagogies and Organizations in Distance Education

  • 1. May 24th 2012 Changing technology, pedagogies and organizations in ODL Michael Grahame Moore Distinguished Professor of Education The Pennsylvania State University U.S.A. Editor: The American Journal of Distance Education mgmoore@psu.edu
  • 2. ‘A society which is mobile, which is full of channels for the distribution of a change occurring anywhere, must see to it that its members are educated to personal initiative and adaptability. Otherwise, they will be overwhelmed by the changes in which they are caught and whose significance or connections they do not perceive.’ John Dewey (1916)* •Acknowledgement to: M. Sharples, J.Taylor, G. Vavoula. (2005) A Theory of Learning for the Mobile Age. Sage Publications
  • 3. The Changing learning environment : expansion of DL (USA) % Higher Ed Online % K-12 Online 90 80 80 70 70 60 60 50 50 40 40 30 30 20 20 10 10 0 0 2006 2010 2005 2010 From 23% to 70% in 4 years From 56% to 80% in 5 years Business continuing education % Community Colleges 2010 expenditure 2010 10% 15% Blended Neither $46 Billion External 75% Online $88 Billion Internal
  • 4. Technologies in higher education: • 93 % - internet • 50 % - podcasts • 43 % - videoconferencing • 36 % - blogs • 28 % - listservs • 2 % - satellite communications • 3 % - videogames or simulations SOURCE: http://www.primaryresearch.com/view_product.php?report_id=113
  • 5. Changing technology: social networking Open accessibility e.g. Wikepidea Information management e.g. del.icio.us
  • 6. Changing technology: m-Learning and cloud-based services 2010: 7.5 billion devices 2015: 15.0 billion devices (Cisco)
  • 7. Changing Pedagogy From information age to interactive age knowledge source: from school to learners learning environments: from predictive to adaptive Teaching approach:  From fail-safe to safe-fail  from positive constraints to negative constraints  from occasional evaluation to continuous monitoring  from robustness to resilience  from compliance and predictability to retrospective coherence (Snowden 2010)
  • 8. Changing teachers: From performer to conductor! managing and sifting information, giving structure facilitating students’ searching – individually and collaboratively linking and weaving ideas and information created by students, summarizing, pulling together the threads, relating the particular experience to general theory from class as unit of instruction to individual! develop student’s autonomy -- ability to decide what to learn, to choose among methods, and from array of resources available online
  • 9. Caution What adult students tell us: Social interaction is ok, but course content is more important Interaction with other learners is ok, but interaction with an instructor is more important Interaction is ok, but having structure is also important Conclusion: both types of learning, predictive and adaptive are of value. Good teaching is good selection and good blending
  • 10. So what’s the problem? Educational institutions are still organized for traditional pedagogies The challenge is to change education from a craft ……… to technology based system This requires re-organizing human and capital resources
  • 11. CHANGING POLICIES From: past policy To: future policy assumes learning must be on assumes learning takes place in a an institution’s campus variety of environments Resources are to support Resources are to distribute teaching teachers in their classrooms to where the learners are Resources are allocated on the Resources are allocated according to basis of projected enrolments performance expectations as a percentage change on the that specify outcomes pertinent to previous year’s allocations the priorities of stakeholders (based on RSA Telematics initiative)
  • 12. Past Policy Future Policy Faculty and staff Faculty and staff establishments will : establishments are: provide teams that cut across vertical based on permanent divisions for specific projects and positions, vertical divisions allow for redeployment to reflect and hierarchical changing needs relationships Funds will be allocated: Funds should be allocated: for the heavy front-end investment in for line items in a budget designing technology based learning fixed for specified periods, usually 12 months for amortisation of costs over the lifetimes of programs -- usually more than 12 months
  • 13. Attempts at changing organizational structures  Strategic alliances  Virtual systems
  • 14. Strategic Alliances in USA states EXAMPLES
  • 15. Strategic Alliances in USA states EXAMPLES Connecticut Distance Learning Consortium American Distance Education Consortium Hispanic Educational Technology Services One MBA
  • 17. The AVU collaborating partners include: •African Ministries of Education •African Union •Association of African Universities •UNESCO IIEP •UNESCO BREDA •UNESCO Teacher Training Program in Sub- Saharan Africa •Association of Universities and Colleges of Canada •Open University of UK- TESSA •Universit� Laval Canada •University of Ottawa Canada •Memorial University of Newfoundland Canada •Curtin University Australia •Indiana University in Pennsylvania, USA •Maestro, Washington DC, USA •International Development and Research Centre, Canada •Partnership for Higher Education in Africa •MIT Open Courseware •Merlot African Network Strategic Alliances: African Virtual University •South African Institute for Distance Learning •Commonwealth of Learning •Global Text Project
  • 18. COMMONWEALTH OF LEARNING: strategic alliances • STAMP 2000: 140 course writers, 8 Southern African countries training school teachers • Teacher Education in Sub-Saharan Africa (TESSA) Consortium • Commonwealth Computer Navigator’s Certificate : India, New Zealand, South Africa, West Indies, USA and Canada. • Virtual University for Small States of the Commonwealth. 32 countries. ― It is not enough for success to simply link traditional institutions. A more revolutionary form of organizational structure is called for.” Kanwar, Kodhandaraman, and Umar The American Journal of Distance Education (2010)
  • 19. A new (disaggregation) model  A system that designs and delivers learning programs by commissioning the component processes and services from all available agencies.  The general principle is that a state or nation - can draw on the best resources wherever they are located to build a network of — content experts, instructional designers, the full range of communications technologies, group facilitators and a learner support system — and configure whatever mixture is needed for a particular program or project on a flexible, open, "mix and match" basis.
  • 20. Vertical disaggregation (virtual system) model INTERNAL EXTERNAL scans DIRECTORATE advisory environment committee course/program planning design unit project evaluation unit proposals content specialists technology unit Software training learner development unit support unit Learner support Regional STUDY GROUPS Co-ord unit Instructors trainees
  • 21.
  • 22. PROFORMACAO An example of virtual system: Brazil’s teacher education program 1. The Brazil problem 2. The virtual system solution 16% of 2.4 million schoolteachers without legally-required years of schooling in the North, Northeast and Midwest regions (four grades of elementary education) – Number of enrollments .......... 11,770,292 Teaching Positions ........... 456,095 Unqualified Teachers ....... 72,522 source : MEC/INEP/SEEC
  • 23. Brazil’s teacher training network Management unit Funder Advisory ctee Course design unit UNIVERSITY 1 Production & distribution unit UNIVERSITY 2 Platform UNIVERSITY 3 Video producers 1, 2 etc Etc software 1, 2 etc publisher 1, 2 etc S tutors Study center State coordinators T U tutors Study center State monitoring and training teams D State UNIVERSITY 1 E tutors Study center State UNIVERSITY 2 State UNIVERSITY 3 N Etc T tutors Study center S
  • 24. Conditions for success TECHNOLOGY: APPROPRIATE TO TRAINEES’ CONDITIONS; HIGH TECH AT CENTRAL AND REGIONAL LEVELS, LOW TECH AT VILLAGE LEVEL DESIGN: WORLD CLASS CONTENT, SOFTWARE, INSTRUCTIONAL DESIGN SPECIALISTS DELIVERY SYSTEM: WELL INTEGRATED LEARNER SUPPORT, TRAINING AND TUTORIAL SYSTEM FINANCIAL : MAJOR INVESTMENT (FUNDING FROM WORLD BANK) POLITICAL :
  • 25. network system in Norway Studiesenteret.no : 43 study centres in 74 municipalities and 7 university campuses
  • 26. Norwegian Lifelong Learning Network Funder advisory group UNIT coordinator course design & C production specialists E University 1 N University 2 T University 3 Web producers Online R etc Video – audio producers delivery A publishers platform L S T teachers Study centre regional U monitoring and training D teachers Study centre E Local college 1 L teachers O N Study centre Local college 2 C T Local college 3 A teachers Study centre etc S L
  • 27. Concluding thoughts, discussion. Having new technology -- Knowing how to use it pedagogically -- Is insufficient without changing organizational structures Technology: Social networking technologies have added minimally to quality and access to distance education. Pedagogy: Attention to social networking technologies has been counter-productive by distracting from training in, and study of, fundamentals of distance teaching, especially systematic course design, including high production-value video presentations. Attention to social networking technologies has been counter- productive by reinforcing traditional classroom methodology and especially by distracting attention from individualized independent study. (See Dewey, above!)
  • 28. Organizational structures: Attention to social networking technologies has been counter-productive by distracting from evolving new organizational structures. In all cases where advanced virtual systems models have been attempted, they have been restricted or stifled by opposition from established institutions Examples: Brazil, South Africa, USA (OU Mid America, Wisconsin, Florida), Norway (?) To effect super -institutional organization --- with benefits of specialization, economies and quality, --- national policies, most likely externally imposed are necessary Governments and policy makers are intimidated or distracted by institutional interests
  • 29. Thank you for your attention Comments? Questions? mgmoore@psu.edu