You attended an important meeting with your superior where you received instructions that need to be communicated to subordinates, suppliers, and clients around the world. To ensure proper communication, you will prepare an email or presentation outlining the instructions and set up a meeting or conference call to deliver them. You will also set up a Q&A session to check understanding, assign responsibilities, and agree on next steps. Finally, you will establish deadlines for deliverables and follow up to measure progress and apply corrective actions if needed.

1. F.Youhavejustparticipated inanimportant
meeting withyour superior. Howwillyou
ensure thatevery partoftheinstructions you
received willproperly reach allsubordinates,
suppliers andclients, located indifferent parts
oftheworld?
César Soto
International MBA Applicant

2. Send information to
subordinates/clients
•Prepare and send
an email,
document or
presentation with
the instructions
•Set up a meeting /
conference call
•If possible,
delegate the task
of delivering the
instructions to
other members of
your team as well
Check understanding
of instructions
•Set up a Q&A
session
•Assign
responsibilities in
order to carry out
tasks efficiently
•Agree on steps to
be taken in the
future
•Summarize all
discussion topics
and send to all
involved parties
Ask for deliverables
•Set up a deadline
for deliverables
•Follow up and
measure progress
on tasks
performed
•Apply corrective
actions if
objectives are not
met
César Soto – IMBA Applicant