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Are you a great change manager? 
with Audra Proctor, Head of Learning, Changefirst 
September 10th 2014 
© Changefirst Limited, all rights reserved 2014
Changefirst 
 Globally people, organizations and communities continue to face 
extremely high levels of change 
 Our mission is to enable people and organizations to implement change 
more effectively 
 We believe that wide-scale access to high-quality organizational change 
management education and tools will enable people to adapt and 
prosper in this environment. 
© Changefirst Limited, all rights reserved 2014 changefirst.com 2
About Audra 
 Audra Proctor, Director of Learning, Changefirst 
 Research & development of our blended service 
offering – online and face-to-face workshops 
 IP and methodology (PCI®) 
 20 years experience working with global 
organisations 
 Building change capability 
© Changefirst Limited, all rights reserved 2014 changefirst.com 3
Build a plan and 
then follow 
through on it! 
© Changefirst Limited, all rights reserved 2014 changefirst.com 4
© Changefirst Limited, all rights reserved 2014 changefirst.com 5
© Changefirst Limited, all rights reserved 2014 changefirst.com 6
75% 16% 
Effective organizations 
implement formal change 
management processes both 
inside and outside the project 
Most effective organizations 
Minimally effective organizations 
PMI – 2014 Pulse of the Profession In-Depth Report: Organizational Agility 
© Changefirst Limited, all rights reserved 2014 changefirst.com 7
Installation 
Implement 
Install 
Value Gap 
Time 
Business Case 
Achievement 
© Changefirst Limited, all rights reserved 2014 changefirst.com 8
Acceptance 
© Changefirst Limited, all rights reserved 2014 changefirst.com 9
Avoidance 
© Changefirst Limited, all rights reserved 2014 changefirst.com 10
© Changefirst Limited, all rights reserved 2014 changefirst.com 11
© Changefirst Limited, all rights reserved 2014 changefirst.com 12 Change your focus to loss, control and habitsl
Use a framework to plan and execute change 
© Changefirst Limited, all rights reserved 2014 changefirst.com 13
Key actions to increase engagement 
Solution Visibility 44% 
Informal Influence 49% 
Scope of Involvement 52% 
Rewards & Recognition 53% 
Local Role Modelling 45% 
© Changefirst Limited, all rights reserved 2014 changefirst.com 14
Build your own capabilities 
1. Tools and processes 
2. Skills 
3. Motivation 
© Changefirst Limited, all rights reserved 2014 changefirst.com 15
Any questions? 
© Changefirst Limited, all rights reserved 2014 changefirst.com 16
e-change® 
The Enterprise Change Management Platform 
Enabling organizations to deliver projects successfully 
Visible user roadmap for project 
delivery 
Proven toolkit for assessing and 
tracking projects 
Practical collaboration and sharing 
functionality 
Comprehensive change management 
curriculum 
14-day FREE Trial on 
http://www.changefirst.com/e-change-free- 
trial 
© Changefirst Limited, all rights reserved 2014 changefirst.com 17
~400,000 
>15,000 
e-change® 
PCI® 
>40 
Thousands of projects 
© Changefirst Limited, all rights reserved 2014 changefirst.com 18
Connect 
Join over 3,500 members and 800 followers on our LinkedIn pages 
Follow us for the latest news and announcements 
Sign-up to our monthly newsletter at www.changefirst.com 
Contact me 
01444 450 777 
audra.proctor@changefirst.com 
© Changefirst Limited, all rights reserved 2014 changefirst.com 19
Thank you! 
We would be grateful if you could complete a short survey about today’s 
webinar, it will appear when you close your WebEx window 
© Changefirst Limited, all rights reserved 2014 changefirst.com 20

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Are you a great change manager?

  • 1. Are you a great change manager? with Audra Proctor, Head of Learning, Changefirst September 10th 2014 © Changefirst Limited, all rights reserved 2014
  • 2. Changefirst  Globally people, organizations and communities continue to face extremely high levels of change  Our mission is to enable people and organizations to implement change more effectively  We believe that wide-scale access to high-quality organizational change management education and tools will enable people to adapt and prosper in this environment. © Changefirst Limited, all rights reserved 2014 changefirst.com 2
  • 3. About Audra  Audra Proctor, Director of Learning, Changefirst  Research & development of our blended service offering – online and face-to-face workshops  IP and methodology (PCI®)  20 years experience working with global organisations  Building change capability © Changefirst Limited, all rights reserved 2014 changefirst.com 3
  • 4. Build a plan and then follow through on it! © Changefirst Limited, all rights reserved 2014 changefirst.com 4
  • 5. © Changefirst Limited, all rights reserved 2014 changefirst.com 5
  • 6. © Changefirst Limited, all rights reserved 2014 changefirst.com 6
  • 7. 75% 16% Effective organizations implement formal change management processes both inside and outside the project Most effective organizations Minimally effective organizations PMI – 2014 Pulse of the Profession In-Depth Report: Organizational Agility © Changefirst Limited, all rights reserved 2014 changefirst.com 7
  • 8. Installation Implement Install Value Gap Time Business Case Achievement © Changefirst Limited, all rights reserved 2014 changefirst.com 8
  • 9. Acceptance © Changefirst Limited, all rights reserved 2014 changefirst.com 9
  • 10. Avoidance © Changefirst Limited, all rights reserved 2014 changefirst.com 10
  • 11. © Changefirst Limited, all rights reserved 2014 changefirst.com 11
  • 12. © Changefirst Limited, all rights reserved 2014 changefirst.com 12 Change your focus to loss, control and habitsl
  • 13. Use a framework to plan and execute change © Changefirst Limited, all rights reserved 2014 changefirst.com 13
  • 14. Key actions to increase engagement Solution Visibility 44% Informal Influence 49% Scope of Involvement 52% Rewards & Recognition 53% Local Role Modelling 45% © Changefirst Limited, all rights reserved 2014 changefirst.com 14
  • 15. Build your own capabilities 1. Tools and processes 2. Skills 3. Motivation © Changefirst Limited, all rights reserved 2014 changefirst.com 15
  • 16. Any questions? © Changefirst Limited, all rights reserved 2014 changefirst.com 16
  • 17. e-change® The Enterprise Change Management Platform Enabling organizations to deliver projects successfully Visible user roadmap for project delivery Proven toolkit for assessing and tracking projects Practical collaboration and sharing functionality Comprehensive change management curriculum 14-day FREE Trial on http://www.changefirst.com/e-change-free- trial © Changefirst Limited, all rights reserved 2014 changefirst.com 17
  • 18. ~400,000 >15,000 e-change® PCI® >40 Thousands of projects © Changefirst Limited, all rights reserved 2014 changefirst.com 18
  • 19. Connect Join over 3,500 members and 800 followers on our LinkedIn pages Follow us for the latest news and announcements Sign-up to our monthly newsletter at www.changefirst.com Contact me 01444 450 777 audra.proctor@changefirst.com © Changefirst Limited, all rights reserved 2014 changefirst.com 19
  • 20. Thank you! We would be grateful if you could complete a short survey about today’s webinar, it will appear when you close your WebEx window © Changefirst Limited, all rights reserved 2014 changefirst.com 20

Notes de l'éditeur

  1. 7
  2. 9
  3. 13