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Reinventing
Project and Portfolio Management
at the State of Michigan
with
Changepoint
Ward Beauchamp
EPMO Director
June - 2014
State of Michigan
About 10 Million Citizens
and 50 Thousand State
Employees
$9 Billion in State’s General fund
$1/2 Billion in active IT projects
$2 Billion in pent up IT project
demand
Because we’re Michigan, we get to name all of our projects with “Mi”
Projects at the State of Michigan
 A dashboard to monitor overall government performance
 MiResults
 A mobile app to allow citizens a single portal for government services
 MiPage
 A project being initiated for Department of Agriculture
 MiGrain
Then and Now…
 Then
 In 2012, we had 8 PMO’s that operated in economic silos,
and funded by 28 client agencies
 Now
 Repositioned EPMO that allows for a centralized project
management organization, enabling us to share services,
collaborate, and create efficiencies
Then and Now…
 Then
 Governor asked for an overview of IT projects at the State.
How many total, how many were in trouble (“Red”), and the
status of those Red projects.
 The information took about 6 weeks to pull together and
the status was outdated by the time it was submitted
 Now
 We can pull that information from the enterprise project
portfolio management (PPM) tool, which is Changepoint,
and we publish these dashboards bi-weekly
Gartner Provides and IT Assessment
Entity Operations Capital
Actual
Michigan
89% 11%
Actual
Peers
65% 35%
Recommended
Gartner
63% 37%
10% Grow / 27% Transform
Funding should
have good balance
between “keeping
the lights on” and
innovative projects.
 Gartner completed a technology assessment for Michigan in 2012.
This provided a roadmap for a centralized project management
organization and a single PPM Tool
 Feedback from our Agency Partners indicated Enterprise Project
Budgeting, Planning and Execution was an opportunity.
Changepoint Utilization
Project Begins
 Phase I – Complete by June 14, 2013
 Projects entered and all project fields completed so
the Project Status Report & the Agency Portfolio
Dashboard Report are accurate
 Phase II – Complete by August 15, 2013
 Assign resources to all projects (including
maintenance projects) which will create resource
demand
 Phase III – Complete by October 1, 2013
 Time Tracking will be utilized by resources which
will give actuals
Enterprise Project Dashboard
Sample Project 4-Up Report
Resource Demand vs. Resource Capacity for
one Agency Support Group
Note: the red line is resource capacity, so the demand exceeds resource capacity
Detailed Resource Demand vs.
Resource Capacity Report
Red = Resource Over allocated
Easy steps to time entry and
time approval
Return
Planned Hours vs Actual Hours
Work & Variances
Keys to Our Success
 Executives set clear vision, expectations, and provided
active support
 Genuinely listened to the concerns of the workgroups
 We accommodated specific needs and addressed
concerns where possible, and clearly communicated when
an enterprise approach must be different than their
approach
 Focused on providing flexibility while addressing the needs
of the enterprise
 Made the PPM tool be “the way you do business”
Lessons Learned
 The data MUST be used to make decisions
 The PPM tool must be used to accomplish work, and not
be something that is updated in addition to their other tools
 Focus on the core data that is needed, and allow flexibility
for the rest of its use
Next Steps
 Integration with our new ERP System
 Focus on maturing Portfolio and Resource Management
 Application Rationalization using Changepoint
 Statewide Application Modernization Program
SWAMPMi
Questions
APPENDIX
A project timesheet showing
time being applied
Example of Tracking Vacation
Vacation time actuals
Adding leave time to your calendar
by creating an appointment
Time Approvals
Once the time is submitted that requires your approval, a reminder will
display in the My Reminders portlet on your home page. Clicking the link
allows you to access the Time Approval view and review the time submitted
by resources. Your manager, or a designee, will approve the work request
and non-project time.
Approving Time Entries
 To approve all time entries of a group:
 Select the check box at the summary
level
 Click Actions
 Click Approve selected
Actual Time Approved
Demand vs Capacity
Capacity can be set for an individual
System
Admin
Function
Capacity can be set at workgroup level
System Admin
Function

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Reinventing Project and Portfolio Management at the State of Michigan with Changepoint

  • 1. Reinventing Project and Portfolio Management at the State of Michigan with Changepoint Ward Beauchamp EPMO Director June - 2014
  • 2. State of Michigan About 10 Million Citizens and 50 Thousand State Employees $9 Billion in State’s General fund $1/2 Billion in active IT projects $2 Billion in pent up IT project demand Because we’re Michigan, we get to name all of our projects with “Mi”
  • 3. Projects at the State of Michigan  A dashboard to monitor overall government performance  MiResults  A mobile app to allow citizens a single portal for government services  MiPage  A project being initiated for Department of Agriculture  MiGrain
  • 4. Then and Now…  Then  In 2012, we had 8 PMO’s that operated in economic silos, and funded by 28 client agencies  Now  Repositioned EPMO that allows for a centralized project management organization, enabling us to share services, collaborate, and create efficiencies
  • 5. Then and Now…  Then  Governor asked for an overview of IT projects at the State. How many total, how many were in trouble (“Red”), and the status of those Red projects.  The information took about 6 weeks to pull together and the status was outdated by the time it was submitted  Now  We can pull that information from the enterprise project portfolio management (PPM) tool, which is Changepoint, and we publish these dashboards bi-weekly
  • 6. Gartner Provides and IT Assessment Entity Operations Capital Actual Michigan 89% 11% Actual Peers 65% 35% Recommended Gartner 63% 37% 10% Grow / 27% Transform Funding should have good balance between “keeping the lights on” and innovative projects.  Gartner completed a technology assessment for Michigan in 2012. This provided a roadmap for a centralized project management organization and a single PPM Tool  Feedback from our Agency Partners indicated Enterprise Project Budgeting, Planning and Execution was an opportunity.
  • 7. Changepoint Utilization Project Begins  Phase I – Complete by June 14, 2013  Projects entered and all project fields completed so the Project Status Report & the Agency Portfolio Dashboard Report are accurate  Phase II – Complete by August 15, 2013  Assign resources to all projects (including maintenance projects) which will create resource demand  Phase III – Complete by October 1, 2013  Time Tracking will be utilized by resources which will give actuals
  • 8.
  • 11. Resource Demand vs. Resource Capacity for one Agency Support Group Note: the red line is resource capacity, so the demand exceeds resource capacity
  • 12. Detailed Resource Demand vs. Resource Capacity Report Red = Resource Over allocated
  • 13. Easy steps to time entry and time approval Return
  • 14. Planned Hours vs Actual Hours Work & Variances
  • 15. Keys to Our Success  Executives set clear vision, expectations, and provided active support  Genuinely listened to the concerns of the workgroups  We accommodated specific needs and addressed concerns where possible, and clearly communicated when an enterprise approach must be different than their approach  Focused on providing flexibility while addressing the needs of the enterprise  Made the PPM tool be “the way you do business”
  • 16. Lessons Learned  The data MUST be used to make decisions  The PPM tool must be used to accomplish work, and not be something that is updated in addition to their other tools  Focus on the core data that is needed, and allow flexibility for the rest of its use
  • 17. Next Steps  Integration with our new ERP System  Focus on maturing Portfolio and Resource Management  Application Rationalization using Changepoint  Statewide Application Modernization Program SWAMPMi
  • 20. A project timesheet showing time being applied
  • 23. Adding leave time to your calendar by creating an appointment
  • 24.
  • 25. Time Approvals Once the time is submitted that requires your approval, a reminder will display in the My Reminders portlet on your home page. Clicking the link allows you to access the Time Approval view and review the time submitted by resources. Your manager, or a designee, will approve the work request and non-project time.
  • 26. Approving Time Entries  To approve all time entries of a group:  Select the check box at the summary level  Click Actions  Click Approve selected
  • 29. Capacity can be set for an individual System Admin Function
  • 30. Capacity can be set at workgroup level System Admin Function