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Email is not dead It evolved
table of  contents
More than ½  people check theiremails more thanonce a day Power users  go up to 20+ times a day (source: internal research)
Email is read… 32% webmail 53% pc client 15% mobile (x2 last year) (source: readwriteweb)
The facts Delphine Gatignol – VP Sales – comScore Email, evolved
Looking at the State of the Internet in Belgium…. Around 6 million Belgian have spent an average of 20,2 hours online Source : comScore Media Metrix , June 2011, Belgium, 15+ in June 2011
Source : comScore Media Metrix , June 2011, Belgium, 15+ 64,5% of Belgian Internet Users are visiting Web-Based Email Spending an average of  2,2 hours in a month
Worldwide, Popularity of Web-Based Email is High … Worldwide -9 % + 3 % Middle East - Africa Latin America Asia Pacific North America - 25 % - 19 % + 20 % + 13 % - 1 % + 4,3 % - 1 % + 2,5 % Europe + 0 % + 2 % Source : comScore Media Metrix , June 2010 vs June 2011, 15+
But Europe-wise, this Trend is Relatively Debatable … Source : comScore Media Metrix , June 2010 vs June 2011, 15+ + 2% Worldwide: +3% Europe: +2% + 2% - 6 % = - 11 % + 1% - 7 %
… even though Web-based Email Users are Clearly more Engaged Source : comScore Media Metrix , June 2010 vs June 2011, 15+ + 14 % + 22 % + 12 % Worldwide: - 9% Europe: =  - 9 % + 51  % - 1% - 2 %
… and Older Source : comScore Media Metrix , June 2011, Belgium, 15+ 55+ spent more than the double time on web-based email than the 15-24 3,5 Hours 2,2 Hours 2 Hours 2 Hours 1,6 Hours Average Hours Spent Online: Age
Your mailbox needsto follow the trend Vincent Joris – Hotmail Product Manager – Microsoft  Email, evolved
is investing in New 1 200 petabyte engineers features added every week directlyworking on Hotmail released        more often 1 billion accounts Hundreds of petabytes
10x  faster thanit was in 2010 Virtuallyunlimited storage and 10Gb attachments thankstoSkyDrive allowingPhotoMailsandDocMails
Androidapp Optimizedfor on mobile mobile browser Exchange ActiveSync on iPhone, RIM, Nokia, Android
How do real peopleuse email? Johan Peeters & Thomas Durieux – Hotmail users Email, evolved
SPAM vs. GrayMail Vincent Joris – Hotmail Product Manager – Microsoft  Email, evolved
SPAM = … 90% of mails on the net 8billion SPAMs a day (source: Symantec) Filters SmartScreen TrustedSender MDCU 3% Lessthan in yourinbox Many users report 0% SPAM (especially new users)
What is GrayMail? emailslike product offers, daily deals, newslettersandother email thatpeoplemight have signed up for. 75%  of mails that Hotmail users identified as  SPAM are actuallygraymail. 60%  of mails in the in the inboxare graymail.
How did we solve it? We listened… Filing. Piling. Deleting
What do real peoplethinkaboutthis? Johan Peeters & Thomas Durieux – Hotmail users Email, evolved
Conclusions Hotmail, evolved Email, evolved
Petabytes of Storage and2011 evolved… …in 2010 LinkedIn Contact Import Facebook Chat  Account Recovery Proofs Use Any Email Address Aliases IE9 Desktop Notifications Performance 10x faster Ban Common Passwords My Friend’s been Hacked Download multiple attachments Auto-save Auto-complete Keyboard Shortcuts Facebook Birthdays & Contacts Conversation View Quick Views SkyDrive Attachments Trusted Sender Single Use Codes Sweep ActiveViews One-Click Filters Office Docs Integration Exchange ActiveSync Nested Folders

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Powerpoint presentatie persconferentie nieuwe Windows Hotmail functies

  • 1. Email is not dead It evolved
  • 2. table of contents
  • 3. More than ½ people check theiremails more thanonce a day Power users go up to 20+ times a day (source: internal research)
  • 4. Email is read… 32% webmail 53% pc client 15% mobile (x2 last year) (source: readwriteweb)
  • 5. The facts Delphine Gatignol – VP Sales – comScore Email, evolved
  • 6. Looking at the State of the Internet in Belgium…. Around 6 million Belgian have spent an average of 20,2 hours online Source : comScore Media Metrix , June 2011, Belgium, 15+ in June 2011
  • 7. Source : comScore Media Metrix , June 2011, Belgium, 15+ 64,5% of Belgian Internet Users are visiting Web-Based Email Spending an average of 2,2 hours in a month
  • 8. Worldwide, Popularity of Web-Based Email is High … Worldwide -9 % + 3 % Middle East - Africa Latin America Asia Pacific North America - 25 % - 19 % + 20 % + 13 % - 1 % + 4,3 % - 1 % + 2,5 % Europe + 0 % + 2 % Source : comScore Media Metrix , June 2010 vs June 2011, 15+
  • 9. But Europe-wise, this Trend is Relatively Debatable … Source : comScore Media Metrix , June 2010 vs June 2011, 15+ + 2% Worldwide: +3% Europe: +2% + 2% - 6 % = - 11 % + 1% - 7 %
  • 10. … even though Web-based Email Users are Clearly more Engaged Source : comScore Media Metrix , June 2010 vs June 2011, 15+ + 14 % + 22 % + 12 % Worldwide: - 9% Europe: = - 9 % + 51 % - 1% - 2 %
  • 11. … and Older Source : comScore Media Metrix , June 2011, Belgium, 15+ 55+ spent more than the double time on web-based email than the 15-24 3,5 Hours 2,2 Hours 2 Hours 2 Hours 1,6 Hours Average Hours Spent Online: Age
  • 12. Your mailbox needsto follow the trend Vincent Joris – Hotmail Product Manager – Microsoft Email, evolved
  • 13. is investing in New 1 200 petabyte engineers features added every week directlyworking on Hotmail released more often 1 billion accounts Hundreds of petabytes
  • 14. 10x faster thanit was in 2010 Virtuallyunlimited storage and 10Gb attachments thankstoSkyDrive allowingPhotoMailsandDocMails
  • 15. Androidapp Optimizedfor on mobile mobile browser Exchange ActiveSync on iPhone, RIM, Nokia, Android
  • 16. How do real peopleuse email? Johan Peeters & Thomas Durieux – Hotmail users Email, evolved
  • 17. SPAM vs. GrayMail Vincent Joris – Hotmail Product Manager – Microsoft Email, evolved
  • 18. SPAM = … 90% of mails on the net 8billion SPAMs a day (source: Symantec) Filters SmartScreen TrustedSender MDCU 3% Lessthan in yourinbox Many users report 0% SPAM (especially new users)
  • 19. What is GrayMail? emailslike product offers, daily deals, newslettersandother email thatpeoplemight have signed up for. 75% of mails that Hotmail users identified as SPAM are actuallygraymail. 60% of mails in the in the inboxare graymail.
  • 20. How did we solve it? We listened… Filing. Piling. Deleting
  • 21. What do real peoplethinkaboutthis? Johan Peeters & Thomas Durieux – Hotmail users Email, evolved
  • 23. Petabytes of Storage and2011 evolved… …in 2010 LinkedIn Contact Import Facebook Chat Account Recovery Proofs Use Any Email Address Aliases IE9 Desktop Notifications Performance 10x faster Ban Common Passwords My Friend’s been Hacked Download multiple attachments Auto-save Auto-complete Keyboard Shortcuts Facebook Birthdays & Contacts Conversation View Quick Views SkyDrive Attachments Trusted Sender Single Use Codes Sweep ActiveViews One-Click Filters Office Docs Integration Exchange ActiveSync Nested Folders
  • 24. Q&A Thankyouforcoming. Special thanksto Delphine, Thomas and Johan. http://explore.live.com

Notes de l'éditeur

  1. Waarom zijn we hier vandaag?Waarom is het belangrijk?
  2. Change2%2%-6%0%-11%1%-7%
  3. 10x sneller - cachen van data - asynchroon systeemGebruikers spenderen meer tijd op Hotmail zelfs als het sneller is dan 1 jaar geleden.Redenen: - Integration van meer diensten (OfficeWebApps, YouTube video, Messenger & FB Chat…) - 55+ spenderen meer tijd en is een groeiende deel van de gebruikers - Meer ongewenste mail te sorteren - Mensen gebruiken hun email voor meer meaningful dingen
  4. New feature demo’sNewsletter one-click filter + unsubscribe (LinkedIn)Scheduled sweep (Groupon)Instant actions (random mails)Folder management (WL reminders)Flags (Photos Christophe)Categories (Dorothy’s mail)