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DIGITAL AND SOCIAL MEDIA STRATEGY TRAINING:
A CRITICAL NEED FOR TODAY'S CROSS-GENERATIONAL WORKFORCE


LEARNING IS NOT ENOUGH
 TRAINING Transfer knowledge to workflows (practicals).
    SUSTAINABILITY Enable learners to adapt to constant change (process change + technology)
             INNOVATION Sustainability strategy drives continuous improvement of outcomes.



TRAINING | LEVERAGING TRAITS
  DIGITAL NATIVES Mobility | Visual | Game + Team-Oriented | Personal Growth | Acknowledgement
      GEN X Individualistic | Tech Adaptive | Career Experience
               BOOMERS Business Sensibilities | Challenged to Maintain Relevance


TRAINING | PRACTICAL EXERCISES




FREE SOCIAL LISTENING TOOLS
SOCIAL MENTION                    http://www.socialmention.com
MONITTER                          http://www.monitter.com
GOOGLE ALERTS                     http://www.google.com/alerts
ADVANCED TWITTER SEARCH           http://twitter.com/#!/search-advanced

ENTERPRISE SOCIAL LISTENING TOOLS
RADIAN 6                          http://www.radian6.com
VISIBLE TECHNOLOGIES              http://www.visibletechnologies.com
SYSMOS                            http://www.sysomos.com
FREE SEARCH INSIGHT TOOLS
GOOGLE INSIGHTS        http://www.google.com/insights/search
GOOGLE TRENDS          http://www.google.com/trends/              TOP 20 E-LEARNING
                                                                  TECHNOLOGISTS
FREE WEBSITE INSIGHT TOOLS
                                                                  @JAYCROSS
GOOGLE ADPLANNER       https://www.google.com/adplanner           @SHELLTERRELL
                                                                  @WEEJEELEARNING
QUANTCAST              http://www.quantcast.com/
                                                                  @CATSPYJAMASNZ
                                                                  @WEB20EDUCATION
ENTERPRISE SOCIAL LISTENING TOOLS                                 @JUANDOMING
RADIAN 6               http://www.radian6.com                     @CPAPPAS
VISIBLE TECHNOLOGIES   http://www.visibletechnologies.com         @COUROSA
SYSMOS                 http://www.sysomos.com                     @SIMFIN
                                                                  @MARKBRUMLEY
                                                                  @TOMKUHLMANN
                                                                  @MONTBERTE
DIGITAL, SOCIAL, MOBILE STATS                                     @SHIRLEYAYRES
                                                                  @TONYKARRER
PEW INTERNET           http://pewinternet.org
                                                                  @TIMBUCKTEETH
FORRESTER              http://www.forrester.com/home              @RJACQUEZ
COMSCORE               http://www.comscore.com/                   @PGSIMOES
EMARKETER              http://www.emarketer.com/                  @2LEARN2
COMSCORE/MOBILELENS    http://bit.ly/LesSA                        @NANCYRUBIN
                                                                  @HOPKINSDAVID

                                                                  LEARNING TECHNOLOGIES
EIGHT BOOKS                                                       MARCH 2012


EMPLOYEES FIRST, CUSTOMERS SECOND | VINEET NAYAR
LITTLE BETS | PETER SIMS
EMPOWERED | JOSEPH BERNOFF AND TED SCHADLER
HUMANIZE | JAMIE NOTTER AND MADDIE GRANT
THE END OF BUSINESS AS USUAL | BRIAN SOLIS
GROUNDSWELL | CHARLENE LI AND JOSH BERNOFF
ENGAGE | BRIAN SOLIS
NET SMART: HOW TO THRIVE ONLINE | HOWARD RHEINGOLD AND ANTHONY WEEKS




                                                               DIGITAL + SOCIAL STRATEGIES
                                                               PRESENTATIONS
                                                               WORKSHOPS
                                                               TRAINER | FACILITATOR

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CETS 2012, Glenn Raines, handout for Digital & Social Media Strategy Training: A Critical Need for Today's Cross-Generational Workforce

  • 1. DIGITAL AND SOCIAL MEDIA STRATEGY TRAINING: A CRITICAL NEED FOR TODAY'S CROSS-GENERATIONAL WORKFORCE LEARNING IS NOT ENOUGH TRAINING Transfer knowledge to workflows (practicals). SUSTAINABILITY Enable learners to adapt to constant change (process change + technology) INNOVATION Sustainability strategy drives continuous improvement of outcomes. TRAINING | LEVERAGING TRAITS DIGITAL NATIVES Mobility | Visual | Game + Team-Oriented | Personal Growth | Acknowledgement GEN X Individualistic | Tech Adaptive | Career Experience BOOMERS Business Sensibilities | Challenged to Maintain Relevance TRAINING | PRACTICAL EXERCISES FREE SOCIAL LISTENING TOOLS SOCIAL MENTION http://www.socialmention.com MONITTER http://www.monitter.com GOOGLE ALERTS http://www.google.com/alerts ADVANCED TWITTER SEARCH http://twitter.com/#!/search-advanced ENTERPRISE SOCIAL LISTENING TOOLS RADIAN 6 http://www.radian6.com VISIBLE TECHNOLOGIES http://www.visibletechnologies.com SYSMOS http://www.sysomos.com
  • 2. FREE SEARCH INSIGHT TOOLS GOOGLE INSIGHTS http://www.google.com/insights/search GOOGLE TRENDS http://www.google.com/trends/ TOP 20 E-LEARNING TECHNOLOGISTS FREE WEBSITE INSIGHT TOOLS @JAYCROSS GOOGLE ADPLANNER https://www.google.com/adplanner @SHELLTERRELL @WEEJEELEARNING QUANTCAST http://www.quantcast.com/ @CATSPYJAMASNZ @WEB20EDUCATION ENTERPRISE SOCIAL LISTENING TOOLS @JUANDOMING RADIAN 6 http://www.radian6.com @CPAPPAS VISIBLE TECHNOLOGIES http://www.visibletechnologies.com @COUROSA SYSMOS http://www.sysomos.com @SIMFIN @MARKBRUMLEY @TOMKUHLMANN @MONTBERTE DIGITAL, SOCIAL, MOBILE STATS @SHIRLEYAYRES @TONYKARRER PEW INTERNET http://pewinternet.org @TIMBUCKTEETH FORRESTER http://www.forrester.com/home @RJACQUEZ COMSCORE http://www.comscore.com/ @PGSIMOES EMARKETER http://www.emarketer.com/ @2LEARN2 COMSCORE/MOBILELENS http://bit.ly/LesSA @NANCYRUBIN @HOPKINSDAVID LEARNING TECHNOLOGIES EIGHT BOOKS MARCH 2012 EMPLOYEES FIRST, CUSTOMERS SECOND | VINEET NAYAR LITTLE BETS | PETER SIMS EMPOWERED | JOSEPH BERNOFF AND TED SCHADLER HUMANIZE | JAMIE NOTTER AND MADDIE GRANT THE END OF BUSINESS AS USUAL | BRIAN SOLIS GROUNDSWELL | CHARLENE LI AND JOSH BERNOFF ENGAGE | BRIAN SOLIS NET SMART: HOW TO THRIVE ONLINE | HOWARD RHEINGOLD AND ANTHONY WEEKS DIGITAL + SOCIAL STRATEGIES PRESENTATIONS WORKSHOPS TRAINER | FACILITATOR