1. Chris Silva
150 S Roosevelt Rd Apt# 1031
Mesa, AZ 85202
(971)-340-9126
Chris.Silva@Comcast.net
Objective To obtain a position in the Golf Industry that will showcase my abilities in
leadership, teamwork, guest relations and customer service relations.
Education Golf Academy of America
Associate of Applied Business Degree, Graduation Date: December 2015
Major: Golf Complex Operations & Management
 Professionalism Award: Semester 1 & 2 - for excellent attitude,
appearance, and have an attendance of 99% or higher for the
semester
 Directors List: Semester 1, 2 & 3- for achieving a grade point average
3.67 or higher for the semester
Relevant Coursework  Golf Facility Management, Golf Fundamentals
 Golf Operations Management, Methods of Teaching
 Golf Course Maintenance Management, Advanced Teaching
 Sales, Marketing & Advertising, Club Fitting & Marketing
 Tournament Administration, Club Repair & Design
 Club Fitting Certification
Work History Team Leader – Logistics, Company Space, Guest Services
Team Member- Logistics
Target Corporation, Beaverton, OR/San Jose, CA/Gilbert, AZ
10/98 – Present
Logistics Team Member 04/14-Present
 Pull system automated batches to fill the sales floor.
 Set the receiving area up each night for the next day’s truck.
Logistics- 10/05-04/14
 Store Key Carrier and supervise 50+ Team Members in Logistics
process.
 Responsible for merchandise in-stocks for $55 million Target store.
 Learn about new company wide policies and processes, educate the
team and help implement those policies and processes.
 Process, ship, and receive orders from vendors daily and educate and
implement the team on new store-specific Logistics processes.
 Supervise shipment of HAZMAT merchandise and meeting safety
guidelines.
 Write and administer Team Member yearly reviews, bi-weekly schedule,
coaching, and corrective action
 Certified on Fork Lift, WAVE, Cardboard Baler, Trash Compactor, Crown
Stacker, and Pallet Jack
 Inventory Captain 2010-2013; Target Team Hero 10/08, 08/09, 11/10
Company Space- 03/05-09/05

2.  Maintained multiple store departments and successfully achieving
targets.
 Merchandised product according to company brand standards.
 Transitioned sales floor successfully throughout the seasons
 Conducted interviews for potential Sales Floor Team Members
 Target Store Team Hero 04/05
Guest Services- 08/01-03/05
 Addressed and resolved Guest concerns/questions.
 Supervised daily activities of Guest Service team.
 Conducted interviews for potential Guest Service Team Members.
 Ensured a “no wait” environment at all Guest Service areas.
 Multiple achievements in avoiding shortage, Target credit card
acquisition, and guest survey results.
 Write and administer Team Member yearly reviews, bi-weekly schedule,
coaching, and corrective action
 Target Store Team Hero 12/02
Greenskeeper 1
Troon Country Club, Scottsdale, AZ
04/15-10/15
 Perform general landscape maintenance using hand held equipment
and assisted with golf course set-up procedures.
 Hand rake sand bunkers and participated in green and tee aeration.
 Operates small machinery to assist with edging, trimming and mowing
and walking equipment in mowing greens collars and tees.
 Assists with fertilizer applications on tees, fairways and rough areas.
Salesperson- Hard Goods
PGA Superstore, Chandler, AZ
10/14-07/15
 Daily interaction with customers in servicing needs for equipment and
service.
 Gain knowledge about different manufacturers and the equipment they
sell.
 Execute special orders for customers with accountability for accuracy.
 General maintenance of showroom floor to drive revenue.
 Club fitting/repair
Outside Services
American Golf Corporation (Pumpkin Ridge) North Plains, OR
04/09-05/11
 Greet Guests and Members at bag drop, taking clubs to the carts for
daily play
 Prepare carts for daily play/tournaments and secured them at end of
day.
 Set up ranges with golf balls, golf bag racks, towels, and club washers
on both Member and Guest sides of the range

3.  Set up learning center for teaching professional to accommodate
students.
 Set up carts for the next day of play
Skills / Strengths
• Critical thinker
• Reliable and dependable
• Respect the opinions of others
• Goal oriented in driving revenue
• Smart worker and make thoughtful decisions
Volunteer Events:
 Portland Homeless Shelter- Each year some Team Members from our
store would volunteer to feed the homeless around the holidays.
 Oregon Humane Society- Our team would help with daily tasks.
References:
Nick Smith - Process Engineer
Intel
4500 S Dobson Rd.
Chandler, AZ
Nickaloos@yahoo.com
(480)-266-3857
Mike Arronson - Manager Workforce Utilization
Trimet
1800 SW 1st Ave, Ste 300
Portland, OR
Mike.A.Arronson@gmail.com
(971)-409-7591
Corrine Keller - Target Headquarters
Target Corporation
1000 Nicollet Mall
Minneapolis, MN 55403
Corrine.Keller@Target.com
(612)-590-7308