1. Christine W. F. Hanna 1
Christine W. F. Hanna
13232 Maple Creek ln, Centreville, VA 20120
Cell: 571-659-8731
christine_william2003@yahoo.com
Summary of Qualifications and Skills
A highly efficient and results-driven application support analyst, programmer and tester, offering
more than 15 years of extensive customer service experience across diverse industries ranging
from Geophysical data processing to biomedical systems. Recognized for outstanding problem
solving skills, multitasking, excellent organization and diligence. Has a distinguished adaptability
to changing requirements and technologies.
Core Competencies
Excellent problem solving, self motivated, highly organized, detail oriented, time conscious,
ougtstanding planner.
C programming, Linux/ Unix shell scripting, testing, SDLC, working knowledge of OOP/C++,
MySQL use, proficient use of Windows XP/NT v4.0.
Professional Experience
Petroleum Geophysical Services (PGS) Americas, Inc. Dec. 13 – Dec. 15
Consultant, tester for the Imaging Framework
Responsibilities:
Ensure product reliability & efficiency by performing integration and alpha testing for:
The different Seismic Processing Ark (SPArk) products such as Project and
Dataflow Analysis, JobBuilder User Interface, Job MONitoring tool, and Resource
Environment Display for Project and Dataflow Analysis.
SPArk infrastructure and services such as Job RunTime Environment,
pqCommands, CM & JRTE Auditing Processes, and MOXIE.
Flow Subsystems and processing engines such as Migration Development
Environment, Osprey and Cube Manager.
Utilize user support experience to effectively provide requirements, specification, design and
testing documentation as well as User and Release documentation as needed.
Manage and publish testing documents on SharePoint.
PGS Data Processing M.E., Cairo, Egypt May 09 – Feb. 13
Head of Software Support and Programmer.
Achievements:
Highly increased the processing productivity to meet project deadlines through application
support, production support and software problem solving for local and remote centers.
Increased software reliability by testing newmodules.
Developed C and shell programs under Solaris, AIX and Linux operating systems to help in
speeding up the production or solve problems.
Contributed actively to different phases of the software development life cycle (SDLC)
under Linux.
Configured the SP2, SP3, SGI and PCC computers for running the PGS software, installed
system libraries and performed the software integrity tests.
2. Christine W. F. Hanna 2
Efficiently installed, administrated,monitored and managed the software releases of
about 150 packages and modules (PGS and Third Party).
Spread the knowledge of new software packages and releases and helped develop the
general skills of users by planning and implementing training courses.
Helped improve the work practices and efficiency by undertaking QA, version control, flow
optimization and other regulatory measures.
PGS Data Processing M.E., Cairo, Egypt Dec. 11 – June 12
Head of Software Support and acting Manager of IT dept.
Achievements:
Organized work in the IT team, resulting in the enhancement of the response to users’
requests and improvement of the morale of the team.
Organized the disassembly and shipment of hardware from 3 Middle East remote centres, as
well as relocating the Abu Dhabi office with minimal down time.
Efficiently incorporated the hardware received from the remote centres into the Cairo system.
Infrastructure Projects:
Finalized the pending projects of connecting the Fiber Optic and Wimax to Cairo
center.
Negotiated the Cairo status with PGS Global IT (GIT) and organized the Active
Directory to arrive at a full and correct list of workstations, screens and laptops.
Organized several installations in the network and computer rooms.
PGS Data Processing M.E., Cairo, Egypt Jun. 05 – May 09
Head of Software Support and QAManagement Representative.
Achievements:
Supervised the implementation of the QA System and policy objectives in liaison with the global
QA dept., as follows:
Ensured the conformance of all functions by planning and overseeing the implementation of
the annual audit schedule
Chaired periodic Management Review Meetings where QA system conformance was
assessed, as per clause 5.6 of ISO 9001:2000, as well as regular QA/ Audit Team meetings.
Continually monitored the implementation of corrective actions for external and internal audit
findings, action points resulting from meetings, as well as the client feedback and action cycle.
Helped management to measure the progress of the QA system by analyzing and
submitting audit results, QA system status, required actions, etc.
Improved the auditing speed and efficiency by conducting audits.
PGS Data Processing M.E., Cairo, Egypt Jan. 98 – May. 05
Software Support Analyst & Programmer.
Education
Master of Science, Systems and Biomedical Engineering, Faculty of Engineering, Cairo
University.
M.Sc. thesis: "Automated Measurements in Fetal Ultrasound Images".
Preparatory courses’ grade: Very Good.
B.Sc., Systems and Biomedical Engineering, Faculty of Engineering, Cairo University.
General grade: Very Good with Honors.
Graduation Project: Ultrasonographic Report Generation (C & Foxpro 2).
Grade: Excellent.
3. Christine W. F. Hanna 3
Training and Certificates
Project Management, Intercontinental Training, U.S.A. 2008
ITSMF, HP OpenView (ITIL). 2007
Management Skills, SPC, U.K. 2007
OCS, PGS, Egypt. 2005
ISO9001:2000 Internal Quality Auditor, LRQA, Egypt. 2005
Management Skills,American Chamber of Commerce(ACC),Egypt. 2005
Training Needs Assessment: Tools & Techniques, ACC, Egypt. 2005
Time Management & Life Control, ACC, Egypt. 2004
OOP/C++ programming, PGS, U.K. 1999
Tigress Package for Seismic QC, PGS, Egypt. 1999
Cube Manager programming (C language), PGS, U.S.A. 1998
Effective Presentation Skills, PGS, Egypt. 1998
Effective Communication Skills, PGS, Egypt. 1997
C Language Programming, Arab Contractors Computer Center, Egypt 1991
Medical Engineering trainee, Goethe University, Educational Hospital 1991
Dept. of Clinical Engineering, Germany.
Medical Engineering trainee, Stihler Company, Stuttgart, Germany. 1991
German language, Goethe Institute, Egypt. 1988 – 89
Specialized Publications
C. W. Hanna, A. B. Youssef; “Automated Measurements in Obstetric Ultrasound Images”,
IEEE International Conference on Image Processing, CA, USA, Oct. 1997.
C. W. Hanna, A. B. Youssef; “Automated Measurements in Fetal Ultrasound Images”, ISCA
International Conference on Intelligent Systems, MA, USA, June 1997.
C. W. Hanna, A. B. Youssef; “Automated Measurements in Obstetric Ultrasound Images”,
22nd International Symposium on Ultrasonic Imaging and Tissue Characterization, VA, USA,
June 1997.
C. W. Hanna, A. B. Youssef; “Automated Measurements in Obstetric Ultrasound Images”,
International Congress of Ultrasonography, Cairo, Egypt, April 1996.