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Fixed costs projects
              Practical experience
Agenda


   Pre-sale
   Planning
   Implementation
   Finishing
   SCRUM




                     2
On which phase a project
manager is starting a fixed-cost project?




                                            3
Pre sale


1. Pre-sale
   Needs
   Estimation
   Tips




                 4
Understand needs

   Learn
   Ask
   Draw
   Concept




                   5
Learning of customer needs

   The best way – face to face meeting
   Or video conference




                                          6
Ask as much as possible!

   Ask as much as possible
   Show examples




                              7
Make and present mock-up’s




                             8
Project concept

   Looking for existed solutions (Goal: cost reducing).
   Prepare a few options.
   Prototype




                                                           9
Estimation

   Do not forget
   Gaps in specification
   Risks




                            10
Estimation: Do not forget




                            11
Warranty effort




                  12
Buffer for small changes




                           13
Effort for meeting and ongoing
issues




                                 14
Effort for documentation




                           15
Pre sale effort




                  16
Example




          17
Gaps in the specification

   Assumptions
   “Will be implemented like …”
   Implement as T&M part.
   Notice:
       Bug fixing is also part of T&M!
       Additional management for managing T&M part




                                                      18
How to handle gaps in the
specification ?
   Example of assumptions:
       We assume that workflow module should contain about 10
        screens with complexity like “email configuration screen”
       Integration with python will implemented using simple
        interface: each python script should be presented like a
        function with hardcoded input and output parameters.
        Through admin part it is only possible change body of the
        script but not the interface. In the price is included
        integration of 2 scripts
       Will be implemented 2 reports with complexity like “Insured
        persons report”



                                                                  19
Risks

   List of risks:
       Description
       Probability
       Influence
       Mitigation plan
       Trigger
       Migration plan




                          20
Risk handling

   Share with the customer
   Include in price




                              21
How to include risk in the price

   Calculated risk cost (Rc)
   Probability (P. From 0 to 1)
   Risk reserve (Rr)
   Rr=Rc*P




                                   22
Tips& tricks

   Team/duration
   People involving
   Fixed cost magic
   Commercial correction




                            23
Project duration/team

   Split project on sub projects (as well sub-contracts)
   Build small teams




                                                            24
People involving

   Involve on pre-sale stage people who will take a part in
    the project implementation




                                                               25
Magic multiplier

   Magic multiplied based on experience
   For example:
       Effort=Estimated effort(dev)*2,2
           0,3 – Estimation error
           0,4 – Testing
           0,3 – Management
           0,2 – Communications etc.




                                           26
Commercial correction

   Effort -> $
   Stomach feeling
   Consulting with sales department
   Is it possible with final amount to finish the project?




                                                              27
Project planning


 2.   Planning




                   28
Communication plan




                     29
Time buffer before milestones




                                30
Reaction time of the customer




                                31
Acceptance criteria




                      32
Invoicing plan

     Lineal distribution
     Payment after milestone delivery
     Payment after project delivery




                                         33
On implementation


3. Implementation
   Risk review
   “Small changes”
   Change requests
   Reporting




                      34
Risks

   Plan of risks analyzing
   Update involved people (customer, sales, supervisor etc)




                                                          35
Small changes

   You have a buffer for them
   Efforts of small changes must be controlled
   Customer always needs much more
   Use batching strategy




                                                  36
Change requests

   Definition of CR must be created and agreed
   Don’t show real spent effort for CR (common JIRA)
   Strategies:
       Include
       Postpone




                                                        37
Including strategy

   The customer will be noticed concerning duration and
    budget changes before implementation




                                                           38
Important notice

   Effort spent for CR clarification will be included in final
    estimation




                                                                  39
Postpone

   CR’s cold be collected and realized as a minor release
   It is bad idea to implement CR’s separately




                                                             40
Important notice

   Estimated scope of work must be described in CR




                                                      41
Notice

   Use the similar approaches as on pre-sale stage:
       Assumptions
       T&M
       Like example




                                                       42
Reporting

   Should be introduced impact report
   You will be sure that the customer understands real
    deadline of the project




                                                          43
Project finishing


4. Finishing
   Acceptance
   Maintenance
   Experience sharing




                         44
Acceptance

   Should be defined acceptance criteria
   The customer should have restricted time for acceptance
   Should be defined responsible persons from customer
    side




                                                         45
Maintenance

   Right time for a maintenance proposal
   Do you want additional benefit? Organize resources in the
    most effective way!
   Propose a few options of reaction time and level of
    responsibility
   Jira




                                                                46
Save knowledge

   The risks will be reviewed (what happened/what not)
   Update internal knowledge base
   Will be defined and shared the best practices
   What components of the project could be reused in
    another projects




                                                          47
Bonus

   SCRUM+Fixed cost=own experience




                                      48
What works?

   Sprint
   Daily scrum
   Sprint planning
   Sprint review
   Retrospective
   Product Owner     Should be introduced proxy PO
   ScrumMaster
   Product backlog




                                                  49
What works?

   Sprint backlog
   Burn down
   Planning Poker
   Story points
   Definition of Done
   Velocity




                         50
More information here…

               We would be happy to
               answer any of your
               Questions?




                                      51

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PracticeLeadersManagement&Communication18042012YuriyKudin-Fixed cost projects presentation

  • 1. Fixed costs projects Practical experience
  • 2. Agenda  Pre-sale  Planning  Implementation  Finishing  SCRUM 2
  • 3. On which phase a project manager is starting a fixed-cost project? 3
  • 4. Pre sale 1. Pre-sale  Needs  Estimation  Tips 4
  • 5. Understand needs  Learn  Ask  Draw  Concept 5
  • 6. Learning of customer needs  The best way – face to face meeting  Or video conference 6
  • 7. Ask as much as possible!  Ask as much as possible  Show examples 7
  • 8. Make and present mock-up’s 8
  • 9. Project concept  Looking for existed solutions (Goal: cost reducing).  Prepare a few options.  Prototype 9
  • 10. Estimation  Do not forget  Gaps in specification  Risks 10
  • 11. Estimation: Do not forget 11
  • 13. Buffer for small changes 13
  • 14. Effort for meeting and ongoing issues 14
  • 17. Example 17
  • 18. Gaps in the specification  Assumptions  “Will be implemented like …”  Implement as T&M part.  Notice:  Bug fixing is also part of T&M!  Additional management for managing T&M part 18
  • 19. How to handle gaps in the specification ?  Example of assumptions:  We assume that workflow module should contain about 10 screens with complexity like “email configuration screen”  Integration with python will implemented using simple interface: each python script should be presented like a function with hardcoded input and output parameters. Through admin part it is only possible change body of the script but not the interface. In the price is included integration of 2 scripts  Will be implemented 2 reports with complexity like “Insured persons report” 19
  • 20. Risks  List of risks:  Description  Probability  Influence  Mitigation plan  Trigger  Migration plan 20
  • 21. Risk handling  Share with the customer  Include in price 21
  • 22. How to include risk in the price  Calculated risk cost (Rc)  Probability (P. From 0 to 1)  Risk reserve (Rr)  Rr=Rc*P 22
  • 23. Tips& tricks  Team/duration  People involving  Fixed cost magic  Commercial correction 23
  • 24. Project duration/team  Split project on sub projects (as well sub-contracts)  Build small teams 24
  • 25. People involving  Involve on pre-sale stage people who will take a part in the project implementation 25
  • 26. Magic multiplier  Magic multiplied based on experience  For example:  Effort=Estimated effort(dev)*2,2  0,3 – Estimation error  0,4 – Testing  0,3 – Management  0,2 – Communications etc. 26
  • 27. Commercial correction  Effort -> $  Stomach feeling  Consulting with sales department  Is it possible with final amount to finish the project? 27
  • 28. Project planning  2. Planning 28
  • 30. Time buffer before milestones 30
  • 31. Reaction time of the customer 31
  • 33. Invoicing plan  Lineal distribution  Payment after milestone delivery  Payment after project delivery 33
  • 34. On implementation 3. Implementation  Risk review  “Small changes”  Change requests  Reporting 34
  • 35. Risks  Plan of risks analyzing  Update involved people (customer, sales, supervisor etc) 35
  • 36. Small changes  You have a buffer for them  Efforts of small changes must be controlled  Customer always needs much more  Use batching strategy 36
  • 37. Change requests  Definition of CR must be created and agreed  Don’t show real spent effort for CR (common JIRA)  Strategies:  Include  Postpone 37
  • 38. Including strategy  The customer will be noticed concerning duration and budget changes before implementation 38
  • 39. Important notice  Effort spent for CR clarification will be included in final estimation 39
  • 40. Postpone  CR’s cold be collected and realized as a minor release  It is bad idea to implement CR’s separately 40
  • 41. Important notice  Estimated scope of work must be described in CR 41
  • 42. Notice  Use the similar approaches as on pre-sale stage:  Assumptions  T&M  Like example 42
  • 43. Reporting  Should be introduced impact report  You will be sure that the customer understands real deadline of the project 43
  • 44. Project finishing 4. Finishing  Acceptance  Maintenance  Experience sharing 44
  • 45. Acceptance  Should be defined acceptance criteria  The customer should have restricted time for acceptance  Should be defined responsible persons from customer side 45
  • 46. Maintenance  Right time for a maintenance proposal  Do you want additional benefit? Organize resources in the most effective way!  Propose a few options of reaction time and level of responsibility  Jira 46
  • 47. Save knowledge  The risks will be reviewed (what happened/what not)  Update internal knowledge base  Will be defined and shared the best practices  What components of the project could be reused in another projects 47
  • 48. Bonus  SCRUM+Fixed cost=own experience 48
  • 49. What works?  Sprint  Daily scrum  Sprint planning  Sprint review  Retrospective  Product Owner Should be introduced proxy PO  ScrumMaster  Product backlog 49
  • 50. What works?  Sprint backlog  Burn down  Planning Poker  Story points  Definition of Done  Velocity 50
  • 51. More information here… We would be happy to answer any of your Questions? 51