The document discusses the vision of a learning society enabled by new technologies. It describes how a networked world can provide lifelong learning opportunities through ubiquitous access, engagement of learners, and reach into remote communities. It also addresses how educational institutions are transforming through cloud computing, streamlined management, and a focus on content-rich, collaborative and mobile learning experiences.

1. Leading Towards a
Learning Society
Richard Halkett
Senior Executive Director,
Public Sector Business Transformation, Americas

2. Partnering with Leading Educationalists,
Worldwide
NETWORKING ACADEMY HAS TRAINED
3 MILLION STUDENTS IN OVER 165 COUNTRIES
GELP – ATC21S – GETideas.org – HEEE

3. Pervasive technology
Power of informal learning Learning is changing
Living in a social network
A world of free content
A lifelong learning journey
New world of research

4. Leading Towards a Learning Society
A new model of learning that builds on existing education systems to:
• Meet endless demand for lifelong learning
• Provide anywhere, anytime access to the best learning experiences
• Engage learners for a lifetime
• Reach into excluded communities and remote areas

5. From Automation to Transformation
Automation Transformation
Quality of experience
Traditional New Technologies:
Classroom  Collaboration
 TelePresence
 Video
 Mobility
 Ubiquitous Connectivity
 Security
Time

6. Streamlining the Business of Education
Save time and money with cloud computing
Streamline management of applications and devices
Improve energy and operational and
administrative efficiency

7. Clicks-and-mortar
Wired and wireless
Content-intensive Video-intensive Collaborative Anywhere … On any device…
One teacher, many classrooms,
© 2010 Cisco and/or its affiliates. All rights reserved. global delivery Cisco Confidential 8

8. The Changing Role of Leaders…
 Teaching: Passing knowledge and
skills to the next generation of
Teaching researchers and the workforce of
tomorrow
 Research: Driving forward the
frontiers of knowledge
Administration
 Community: Responsibility to local
Research Community community or to the world at large
 All three missions supported by a core
Administration function

9. From Administration to Leadership
Teaching & Learning
 Transforming the Student
Experience Community & Society
 Specialist Skills for All Reaching Beyond the Campus
 Lifelong Learning & Corporate Leadership  Regional Leadership
Training  Educating for Ethics
 Shared Infrastructure
 Connectivity
Research & Innovation
Driving Forward the Frontiers of
Knowledge, Commerce &
Society

10. Q&A
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12. West Texas A&M
Challenge
 Offer technologically superior campus and learning environment
 Create integrated classroom over distributed campuses and online ―On any given day in one of
my classes, you will find half of
 Implement cost-efficient, flexible, scalable network platform for new my students connected to the
Solution and anticipated user growth
applications WTAMU infrastructure. They
 Video solution including video conferencing, Cisco Show and Share are fact checking, looking up
and Cisco Media Experience Engine
stock information, using the
 Transition from physical servers to virtualized server network with online library website, chatting
cloud configuration with friends, or just living life
 Integrate classrooms with smart podiums, wireless connectivity, on their own terms, true
interactive display boards, and networked-based audio visual Dr. De’Arno De’Armond century
multitasking the 21st
Results systems
presentation way.‖
Hickman Professor of Marketing,
 Advanced classroom environment -fully engages students and faculty West Texas A&M University
 Distance learning program - includes video conferencing in 26 TX
counties amd online teaching programs that extend around the globe
 Reconfiguration of IT resources into a virtualized server network
reduces power consumption and improves network efficiency and
flexibility, resulting in savings of approximately US$1.2 million

13. Duke University
Challenge
 Expand education beyond the classroom
 Support high-bandwidth applications with high-speed wireless ―We do not deploy technology
Solution for technology’s sake. We
 Cisco Unified Wireless Network examine where technology fits
best into all pursuits—
 Cisco Unified CallManager and Cisco Wireless IP Phone 7921 academic, research,
 Cisco Catalyst 3750G Gigabit Ethernet Switches and Cisco administration, and student life.
Catalyst 6500 Routers It is important that we continue
Results to explore new ways to enhance
Kevin Miller
 Attract prospective students by providing technology that improves our work in all of of
Associate Director these areas.‖
Communications Infrastructure,
student life Duke University
 Support for wide range of high-bandwidth, multimedia applications
that students and faculty will use to enhance the learning
environment
 Reduced use of wired networking and expanded wireless network,
lowering support and maintenance costs

14. University of Arizona
Challenge
 Attract new students and engage existing ones with ubiquitous
wireless network access, and ensure the network can support
future plans, like wireless voice and public safety applications ―The ability for students to move
around but still get the
Solution information that they need,
electronically, is very important.
 Cisco Unified Wireless Network provides remote management of
And the unified network
several thousand access points
addresses the earlier complaints
 Separate Service Set Identifiers (SSIDs) help ensure secure about having too many systems
network access but not enough coverage.‖
Michele Norin
 Cisco wireless VoIP phones Executive Director of Central
Results IT, University of Arizona
 Remote access to course-related information from anywhere
 Ubiquitous and secure wireless access enhances university
reputation and enables new applications
 Future public safety network will let campus police spend more
time patrolling the campus, less time filing reports

15. Business School
Telepresence
Across Campus Ubiquitous Access
Digital Mobility
Signage
Students
Library Medical School
Digital Athletics Collaborative
Resources Video and Tools
WebTV

16. Personal Directory
Dashboard Profile
Social Tagging Blogs, Wikis,
Forums
Click to:
Call, IM, Meet Community
People, Team Space
Communities,
Information, Search Video
Content
UC-Enabled
Management
Browser
Policy and
Security Micro-Blogging

17. Teaching & Administration Safety & Research &
Learning & Management Security Knowledge
Create collaborative Maximize resources Approach safety and Leverage data center
experiences, improve to invest in initiatives security holistically to technologies, developer
learning outcomes, that advance foster student trust in networks, and third-
and support knowledge while the campus party partnerships to
innovation and providing valuable environment and expand the boundaries
discovery of great service to the promote learning of research and
scientific minds community knowledge

18. Challenges are Increasingly Multidisciplinary
Scientific publications cited by “green” patents
Chemical Material
Chemistry Physics
Engineering Science
Legend:
14.2% 17.4%
9.5% 10.5%
Patents
Patent-science link
10.6% Green 4.9% via citations
Engineering Energy
Technology (100% = all citations)
Scientific
7.5% Papers
4.8%
6.6% 3.7% 5.7%
Immunology Biochemistry, Agricultural Earth and
Environmental
and Genetics and and Biological Planetary
Molecular Biology
Science
Microbiology Sciences Sciences
Source: OECD (2010), Measuring Innovation: A New Perspective, OECD, Paris based on Scopus Custom Data, Elsevier; OECD,

19. The Complexity of Research Institutions
To maximize innovation, connections must take
place at all levels
Corporation Institution
Corporate Institutions
Functions
Divisions Schools
Teams Disciplines
Employees Researchers

20. Situation
• Drive and support exploding student enrollment
• Deliver quality education to increasingly diverse population “By leveraging WebEx
• Earn reputation as best community college in nation and TelePresence in
administrative functions
Solution alone, we saved in six
• Cisco network as platform for key applications months, over $200,000.”
• Video on multiple endpoints, from Digital Signs, to TelePresence, It takes us about four
to WebEx months each year to
• Unified Communications applications for streamlined voice cover the cost of WebEx
communications
Results for the next year, and
then from there on out,
• Rich communication and learning environment for onsite and
distance learners we have pure savings.”
• Improved communications within administration and student body
Link Alander
• Reduced travel expenses by 33 percent Associate Vice Chancellor of
Technology Services
Lone Star College System

21. Situation
• Deploy online communication sources to provide globe-spanning courses
• Meet new Bologna Process EU teaching requirements for Higher Education “I believe that in the
• Allow international students and professors to attend lectures without near future, web
travelling
Solution
conferencing
solutions like WebEx
• WebEx technology with easy-to-use interface and interactive features
will be part of any
• Students view lectures in real time or play back recorded lectures later
• Chat function allows students to actively participate in virtual discussions
[college] student’ s
and breakout sessions basic knowledge...”
Results Wolfgang Döhl, professor,
• Improved student preparation before tests and exams Department of Industrial
Engineering, Munich
• Overcame complex logistics and expenses associated with mobility of
University
provessors
• Achieved 20% student usage for web-based lectures

22. Situation
• Support free flow of information and ideas “Using the firewall modules
• Protect against viruses and malware in open environment in transparent mode allows
• Manage rapidly growing wireless user base
us to eliminate many
Solution separate physical security
devices that we would
•Cisco Borderless Network powered by Cisco network platforms otherwise have to maintain.
with integrated security and wireless modules
We can handle everything
right from the Catalyst 6500,
and all of our security is
Results
managed directly on the
• Simplify management and segmentation of network security backplane. It makes the
• Enable flexible, resilient wireless connectivity solution easier to manage
• Help ensure secure connectivity for users anywhere, anytime
and more cost-effective.”
Greg Grimes,
Senior Network Analyst, Mississippi
State University

23. Manchester Metropolitain University, UK
Delivering better, greener education services
Situation
• Deliver improved and more cost effective IT services “Time-to-service has been cut
• Accelerate toward cloud and virtualization while protecting by a factor of 8. We no longer
existing storage investment have to wait for hardware to
• Self fund courses while absorbing 80% budget cuts on core turn up and spend weeks
educational programs such as math, science, engineering installing, configuring, and
testing it. One person can now
Solution
pre-provision a number of
• Cisco Data Center Business Advantage vision, architecture and V/Ms over the course of a
vision day.”
• Cisco Unified Computing System Sean Harradine
ICT Infrastructure Manager
Results Manchester Metropolitain
• Consolidation of 20 rooms and 300 servers for infrastructure, University
space, power and cooling savings
• Provisioning times reduced by a factor of 8
• 10% reduction in energy costs now with full project payback
expected in year 1

24. Situation
“Having the quality and calibre
• Provide students easier access to online/collaborative learning
of the Cisco wireless network and
services
Cisco’s network security facilities
• Little control over thousands of personal laptops accessing network
certainly makes Saxion a more
• Legacy systems unable to support sophisticated education apps
attractive university for students.
Solution We know this is one factor why
• Cisco Self-Defending Network architecture students choose Saxion and we
• Cisco Network Admission control Appliance know that other universities in
• Cisco Unified Wireless LAN the Netherlands are very
interested in what we are doing
Results at Saxion.”
• Simplify management and segmentation of network security
Peter Goossens, IT Service Manager,
• Enable flexible, resilient wireless connectivity Saxion
• Help ensure secure connectivity for users anywhere, anytime

25. Situation
• 43% students study part-time – need flexible learning environment
• Students and partners in disparate locations around the world
• Require technology to deepen collaboration to further advanced research “WebEx has enabled us to
• Reduce time demands,face-to -ace meetings with industry partners broaden our collaboration
Solution with industry, allowing
students from Nigeria and
• Web conferencing alternative to face to face meetings over long distances
Bangalore to participate in
• Comprehensive suite of real-time web services
the presentations and
• Integrate web conferencing with VoIP, telephony, video and existing IT
infrastructure
demonstrate to industry
the importance of cross-
Results
border teamwork.”
•Strengthened relationships between Cranfield and industry
partners Phill Stocking, Course Director,
• Reduced carbon footprint and University travel costs MSc in Aerospace Vehicle Design
•Lecturers supervise student research projects anytime, anywhere Cranfield University

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