SlideShare une entreprise Scribd logo
1  sur  3
Télécharger pour lire hors ligne
EXECUTIVE SUMMARY
Challenge
Based in Frankfurt, DVB Bank is a leading provider of financial and advisory services
for the global transportation market, specializing in aviation, shipping, offshore, and
land transport. It offers a range of highly customized solutions through 600 employees
working in 12 locations across Europe, Asia, and North and South America. This
distributed presence enables DVB Bank to take account of both the international
dimensions and the local specifics of the markets in which its clients operate. That
means efficient and fast communication is essential.
“Although our departments are spread over many locations, we must all work closely
together to make decisions,” says Andreas Moch, a technology engineer at DVB Bank.
“We need to be in regular contact to discuss important, time critical topics. And we
also use WebEx for application support and to deliver training.”
The bank responded by launching a transformational IT project with the aim of
optimizing its business processes and its collaboration capabilities. With only a
small team to oversee IT operations worldwide, the bank also needed an open
platform that would be low-touch from a management point of view.
Solution
As part of a formal tender, DVB Bank compared a variety of video and unified
communications solutions before deciding to partner with Cisco. The bank was also
eager to reduce complexity and integration requirements. Having been a Cisco voice
customer for many years, it saw the administrative and management advantages of
maintaining a homogeneous IT environment.
DVB Bank selected the Cisco® Business Edition 6000 to provide its unified
communications and collaboration foundation. Because its software is virtualized
on the powerful Cisco Unified Computing System™ (UCS®) C200 Series Rack
Server, Business Edition 6000 immediately reduced the bank’s hardware footprint
and heating and cooling costs with a centrally managed platform that’s simple to
manage and highly resilient with easy access to major upgrades.
Customer Case Study
Making Video and Unified
Communications Count
Pervasive Cisco solution helps global bank improve collaboration, productivity, and agility
Customer Name: DVB Bank
Industry: Financial Services
Location: Germany
Number of Employees: 550
Challenge
•	Improve communication across 12
globally distributed sites
•	Reduce costs and increase productivity
•	Optimize business processes and
collaboration
Solution
•	Cisco Unified Communications platform
built on Cisco Business Edition 6000
•	Cisco Collaboration applications
including Cisco Jabber, WebEx
Meetings, and TelePresence
Results
•	Ability to deliver collaboration tools and
video to more devices
•	Improved contact between widely
spread offices
•	Greater employee productivity and
operational efficiency
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.		 Page 1 of 3
“With the presence status,
we can see if an employee
is in the office, in a meeting,
or on a telephone call. If it’s
a simple question, we can
use IM to get a response in
seconds. We no longer have
to write a long email, or
leave a lengthy voicemail.”
Andreas Moch
Technology Engineer
DVB Bank
Customer Case Study
In addition, DVB Bank implemented a range of Cisco Collaboration applications,
video being a principal component, combined with Cisco WebEx® and Jabber™
for extension to videophones, desktops, and mobile devices.
“We primarily use Cisco TelePresence in our video conference rooms. In the last few
months we’ve installed many Cisco videophones so people can take part in video
calls, or dial in to telepresence sessions,” says Moch. “And with Cisco Jabber they can
take part in a video call from their PC when at home or a remote location, making the
interaction richer and more personal.”
Cisco Jabber has been deployed to 600 users. This unified communications client
application delivers a range of services including presence, IM, voice, access to
voice messages, video, and desktop sharing.
“Jabber is helpful for everyone,” says Moch. “With the presence status, we can see
if a colleague is in the office, in a meeting, or on a telephone call. If it’s a simple
question, we can use IM to get a response in seconds. We no longer have to write
a long email, or leave a lengthy voicemail.”
The telepresence components include 11 Cisco TelePresence System Quick Set
C20 and Codec C40 systems deployed worldwide. Cisco Video Communication
Server (VCS) Expressway securely delivers video conferencing with external
parties, while Cisco TelePresence® Management Suite provides complete control of
multiparty conferencing infrastructure and endpoints. Cisco TelePresence Multipoint
Control Unit forms a conferencing bridge and ensures optimal high definition (HD)
multimedia experience.
Cisco WebEx Meetings is used company-wide for web conferencing, team
meetings, and training sessions. Since participants may be using devices with
small screens, DVB Bank prefers to use the solution mainly for meetings where
presentations have to be shown onscreen and for desktop sharing, rather than
for video. Finally, the integration of Cisco Unified MeetingPlace with WebEx has
helped the bank reduce audio conferencing costs.
Finally, the bank decided to purchase its collaboration products using Cisco Unified
Workspace Licensing. “With Cisco Unified Workspace Licensing, we now have
a scalable, pay-as-you grow strategy approach and access to the solutions we
needed to meet our current and future needs,” says Moch. “That solution was
both financially and technically attractive.”
Results
DVB Bank has replaced disparate communication systems with one global
communications platform, and introduced new collaboration tools, resulting in
smoother business processes and increased efficiency and organizational agility.
The bank has made video pervasive and accessible to more people on more devices.
DVB Bank continues to embed video within its business processes and come up with
innovative use cases.
With Cisco Jabber, staff can always see the real time status of colleagues and their
preferred method of contact (telephone, mobile, IM, and so on) using softphones
and click-to-dial features to initiate a call, WebEx Meeting, or video session. No
more leaving messages and waiting for people to call back, which means faster
and improved decision-making.
HR specialist Monika Ritter describes her experience: “I use Jabber for quick IMs
and for calls using click-to-dial. Cisco TelePresence and WebEx are very useful
tools that were tested to deliver presentations from department heads as part of
an induction program for new joiners. And we’ve used WebEx to record and make
training available to people who were unable to attend live events.”
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.		 Page 2 of 3
Ritter has also seen the benefit of having faster, simpler methods to communicate with
colleagues: “You can discuss more information, review presentations, and share your
desktop, so it’s much more interactive than just speaking on the phone. With WebEx,
we know that everyone in the meeting is looking at the same page or document. I
also find it very useful to have a list of favorites in my Cisco Jabber so I can see if
colleagues are at their desks or not. I use this function a lot. It comes in handy!” 	
Next Steps
DVB Bank is piloting the use of Cisco Jabber for smartphones and tablets. “Using
video to improve external collaboration is part of our vision,” concludes Moch. “We
have already conducted SIP-enabled video calls over the Internet and will be looking
at the best way of integrating this with our Cisco platform.”
Customer Case Study
“With WebEx, we know that
everyone in the meeting is
looking at the same page
or document. I also find it
very useful to have a list of
favorites in my Cisco Jabber
so I can see if colleagues
are at their desks or not.
I use this function a lot. It
comes in handy!”
Monika Ritter
Human Resources Specialist
DVB Bank For More Information
To learn more about the Cisco architectures and solutions described in this case
study, please go to:
www.cisco.com/go/collaboration
www.cisco.com/go/video
www.cisco.com/go/unifiedcommunications
Product List
Unified Communications
•• Cisco Business Edition 6000
•• Cisco Unified IP Phone 9971
•• Cisco Unity Connection
•• Cisco Unified Workspace Licensing
Collaboration Applications
•• Cisco Jabber for Windows 9
•• Cisco WebEx Meetings
•• Cisco Unified MeetingPlace
•• Cisco Unified Presence
Telepresence
•• Cisco TelePresence Systems C20 and C40 Codecs
•• Cisco TelePresence Management Suite
•• Cisco Video Communications Server Control and Expressway
Data Center
•• Cisco Unified Communication System C200 M2 Rack Server
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.	 Printed in the UK	 ES/0713	 Page 3 of 3
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go
to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1110R)

Contenu connexe

Tendances

Virtualize Your Telephony Platform with Cisco UCS
Virtualize Your Telephony Platform with Cisco UCSVirtualize Your Telephony Platform with Cisco UCS
Virtualize Your Telephony Platform with Cisco UCSAdvanced Logic Industries
 
Cloud-Based Video Conferencing for Dummies
Cloud-Based Video Conferencing for DummiesCloud-Based Video Conferencing for Dummies
Cloud-Based Video Conferencing for DummiesBlueJeans Network
 
UC Market Overview - Cisco, Avaya, Microsoft, Shoretel
UC Market Overview - Cisco, Avaya, Microsoft, ShoretelUC Market Overview - Cisco, Avaya, Microsoft, Shoretel
UC Market Overview - Cisco, Avaya, Microsoft, ShoretelShilpa Viswambharan
 
Uc High Level Internal
Uc High Level InternalUc High Level Internal
Uc High Level InternalGeorge Vlismas
 
Simplificando el Contact Center en una sola plataforma de Colaboración
Simplificando el Contact Center en una sola plataforma de ColaboraciónSimplificando el Contact Center en una sola plataforma de Colaboración
Simplificando el Contact Center en una sola plataforma de ColaboraciónMundo Contact
 
STN Event 5.11.10 - Cisco Real Time Collaboration Presentation
STN Event 5.11.10 - Cisco Real Time Collaboration PresentationSTN Event 5.11.10 - Cisco Real Time Collaboration Presentation
STN Event 5.11.10 - Cisco Real Time Collaboration Presentationmcini
 
Webinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMBWebinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMBAdvanced Logic Industries
 
Productivity Gains Using Open Source products
Productivity Gains Using Open Source productsProductivity Gains Using Open Source products
Productivity Gains Using Open Source productsMadhusudan Rao
 
Exponential e-unified-communications-presentations
Exponential e-unified-communications-presentationsExponential e-unified-communications-presentations
Exponential e-unified-communications-presentationsExponential_e
 
Network Planning Worksheets for Video Conferencing
Network Planning Worksheets for Video ConferencingNetwork Planning Worksheets for Video Conferencing
Network Planning Worksheets for Video ConferencingVideoguy
 
Competitive Market Research: 5 telepresence products
Competitive Market Research: 5 telepresence productsCompetitive Market Research: 5 telepresence products
Competitive Market Research: 5 telepresence productsAndrew Manuel
 
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014Exponential_e
 
UCISA Award for Excellence 2011
UCISA Award for Excellence 2011UCISA Award for Excellence 2011
UCISA Award for Excellence 2011Tim Kitchener
 
Online Video Collaboration for Manufacturing Industry - Summary Report
Online Video Collaboration for Manufacturing Industry - Summary ReportOnline Video Collaboration for Manufacturing Industry - Summary Report
Online Video Collaboration for Manufacturing Industry - Summary ReportAbhizar Bootwala
 
Evaluation of BlueJeans Command Center by Wainhouse Research
Evaluation of BlueJeans Command Center by Wainhouse ResearchEvaluation of BlueJeans Command Center by Wainhouse Research
Evaluation of BlueJeans Command Center by Wainhouse ResearchBlueJeans Network
 
NHS Connecting for Health- Cisco
NHS Connecting for Health- CiscoNHS Connecting for Health- Cisco
NHS Connecting for Health- CiscoCisco Case Studies
 
Video Telephony Whitepaper
Video Telephony WhitepaperVideo Telephony Whitepaper
Video Telephony WhitepaperVideoguy
 
Next Generation Immersive TelePresence
Next Generation Immersive TelePresenceNext Generation Immersive TelePresence
Next Generation Immersive TelePresenceCisco Canada
 

Tendances (20)

Evolution of Business Video
Evolution of Business VideoEvolution of Business Video
Evolution of Business Video
 
Virtualize Your Telephony Platform with Cisco UCS
Virtualize Your Telephony Platform with Cisco UCSVirtualize Your Telephony Platform with Cisco UCS
Virtualize Your Telephony Platform with Cisco UCS
 
Cloud-Based Video Conferencing for Dummies
Cloud-Based Video Conferencing for DummiesCloud-Based Video Conferencing for Dummies
Cloud-Based Video Conferencing for Dummies
 
UC Market Overview - Cisco, Avaya, Microsoft, Shoretel
UC Market Overview - Cisco, Avaya, Microsoft, ShoretelUC Market Overview - Cisco, Avaya, Microsoft, Shoretel
UC Market Overview - Cisco, Avaya, Microsoft, Shoretel
 
Uc High Level Internal
Uc High Level InternalUc High Level Internal
Uc High Level Internal
 
Simplificando el Contact Center en una sola plataforma de Colaboración
Simplificando el Contact Center en una sola plataforma de ColaboraciónSimplificando el Contact Center en una sola plataforma de Colaboración
Simplificando el Contact Center en una sola plataforma de Colaboración
 
CAME Group Spa
CAME Group SpaCAME Group Spa
CAME Group Spa
 
STN Event 5.11.10 - Cisco Real Time Collaboration Presentation
STN Event 5.11.10 - Cisco Real Time Collaboration PresentationSTN Event 5.11.10 - Cisco Real Time Collaboration Presentation
STN Event 5.11.10 - Cisco Real Time Collaboration Presentation
 
Webinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMBWebinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMB
 
Productivity Gains Using Open Source products
Productivity Gains Using Open Source productsProductivity Gains Using Open Source products
Productivity Gains Using Open Source products
 
Exponential e-unified-communications-presentations
Exponential e-unified-communications-presentationsExponential e-unified-communications-presentations
Exponential e-unified-communications-presentations
 
Network Planning Worksheets for Video Conferencing
Network Planning Worksheets for Video ConferencingNetwork Planning Worksheets for Video Conferencing
Network Planning Worksheets for Video Conferencing
 
Competitive Market Research: 5 telepresence products
Competitive Market Research: 5 telepresence productsCompetitive Market Research: 5 telepresence products
Competitive Market Research: 5 telepresence products
 
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014
 
UCISA Award for Excellence 2011
UCISA Award for Excellence 2011UCISA Award for Excellence 2011
UCISA Award for Excellence 2011
 
Online Video Collaboration for Manufacturing Industry - Summary Report
Online Video Collaboration for Manufacturing Industry - Summary ReportOnline Video Collaboration for Manufacturing Industry - Summary Report
Online Video Collaboration for Manufacturing Industry - Summary Report
 
Evaluation of BlueJeans Command Center by Wainhouse Research
Evaluation of BlueJeans Command Center by Wainhouse ResearchEvaluation of BlueJeans Command Center by Wainhouse Research
Evaluation of BlueJeans Command Center by Wainhouse Research
 
NHS Connecting for Health- Cisco
NHS Connecting for Health- CiscoNHS Connecting for Health- Cisco
NHS Connecting for Health- Cisco
 
Video Telephony Whitepaper
Video Telephony WhitepaperVideo Telephony Whitepaper
Video Telephony Whitepaper
 
Next Generation Immersive TelePresence
Next Generation Immersive TelePresenceNext Generation Immersive TelePresence
Next Generation Immersive TelePresence
 

En vedette (7)

MST
MSTMST
MST
 
Bellevue Group
Bellevue GroupBellevue Group
Bellevue Group
 
Costruzioni Elettroniche Industriali Automatismi (CEIA) case study
Costruzioni Elettroniche Industriali Automatismi (CEIA) case studyCostruzioni Elettroniche Industriali Automatismi (CEIA) case study
Costruzioni Elettroniche Industriali Automatismi (CEIA) case study
 
Barcelona City Council
Barcelona City CouncilBarcelona City Council
Barcelona City Council
 
Noble Foods- Cisco
Noble Foods- CiscoNoble Foods- Cisco
Noble Foods- Cisco
 
WWF- Cisco
WWF- CiscoWWF- Cisco
WWF- Cisco
 
Cable & Wireless- Cisco
Cable & Wireless- CiscoCable & Wireless- Cisco
Cable & Wireless- Cisco
 

Similaire à DVB Bank (20)

Mondi Group
Mondi GroupMondi Group
Mondi Group
 
BBDO
BBDOBBDO
BBDO
 
Odeabank Case Study
Odeabank Case StudyOdeabank Case Study
Odeabank Case Study
 
Hamilton Rentals
Hamilton RentalsHamilton Rentals
Hamilton Rentals
 
Saipem
Saipem Saipem
Saipem
 
Universal Motors Agencies
Universal Motors AgenciesUniversal Motors Agencies
Universal Motors Agencies
 
20140416 cisco
20140416 cisco20140416 cisco
20140416 cisco
 
Ferrero
FerreroFerrero
Ferrero
 
Allied Irish Bank
Allied Irish BankAllied Irish Bank
Allied Irish Bank
 
Aplus v4cs -_final
Aplus v4cs -_finalAplus v4cs -_final
Aplus v4cs -_final
 
A Plus Case Study
A Plus Case StudyA Plus Case Study
A Plus Case Study
 
TDS
TDSTDS
TDS
 
Pirelli
Pirelli Pirelli
Pirelli
 
Sut Overview
Sut OverviewSut Overview
Sut Overview
 
ATEC - Training Academy
ATEC - Training Academy ATEC - Training Academy
ATEC - Training Academy
 
Banca d'Alba
Banca d'Alba Banca d'Alba
Banca d'Alba
 
Introducing Cisco Voice and Unified Communications
Introducing Cisco Voice and Unified CommunicationsIntroducing Cisco Voice and Unified Communications
Introducing Cisco Voice and Unified Communications
 
Rai Radio Televisione Italiana
Rai Radio Televisione ItalianaRai Radio Televisione Italiana
Rai Radio Televisione Italiana
 
CIO | 3 STEPS to Maximizing ROI for Microsoft Lync Enterprise Voice
CIO | 3 STEPS to Maximizing ROI for Microsoft Lync Enterprise VoiceCIO | 3 STEPS to Maximizing ROI for Microsoft Lync Enterprise Voice
CIO | 3 STEPS to Maximizing ROI for Microsoft Lync Enterprise Voice
 
Cisco_IT_Case_Study_SLX_Global_Virtual_Event
Cisco_IT_Case_Study_SLX_Global_Virtual_EventCisco_IT_Case_Study_SLX_Global_Virtual_Event
Cisco_IT_Case_Study_SLX_Global_Virtual_Event
 

Plus de Cisco Case Studies (20)

Expo Milan 2015 Case Study_EN
Expo Milan 2015 Case Study_ENExpo Milan 2015 Case Study_EN
Expo Milan 2015 Case Study_EN
 
Expo Milano 2015 Case Study_IT
Expo Milano 2015 Case Study_ITExpo Milano 2015 Case Study_IT
Expo Milano 2015 Case Study_IT
 
Seeberger
Seeberger Seeberger
Seeberger
 
Neotel
Neotel Neotel
Neotel
 
Il Gruppo Marcegaglia
Il Gruppo MarcegagliaIl Gruppo Marcegaglia
Il Gruppo Marcegaglia
 
Marcegaglia Group
Marcegaglia GroupMarcegaglia Group
Marcegaglia Group
 
SAAOne Case Study: Private cloud for data clearway
SAAOne Case Study: Private cloud for data clearwaySAAOne Case Study: Private cloud for data clearway
SAAOne Case Study: Private cloud for data clearway
 
AASTMT Case Study
AASTMT Case StudyAASTMT Case Study
AASTMT Case Study
 
Bauer
Bauer Bauer
Bauer
 
Equitix
Equitix Equitix
Equitix
 
ScanPlus
ScanPlusScanPlus
ScanPlus
 
IBB Energie AG
IBB Energie AGIBB Energie AG
IBB Energie AG
 
Lufthansa Case Study
Lufthansa Case StudyLufthansa Case Study
Lufthansa Case Study
 
Schmitz Cargobull
Schmitz CargobullSchmitz Cargobull
Schmitz Cargobull
 
Mankiewicz Gebr & Co
Mankiewicz Gebr & Co Mankiewicz Gebr & Co
Mankiewicz Gebr & Co
 
Lomma Kommun
Lomma Kommun Lomma Kommun
Lomma Kommun
 
Skipton Building Society
Skipton Building SocietySkipton Building Society
Skipton Building Society
 
Anyweb: Enabling IT Teams to Delight End Users
Anyweb: Enabling IT Teams to Delight End UsersAnyweb: Enabling IT Teams to Delight End Users
Anyweb: Enabling IT Teams to Delight End Users
 
P-Pro's
P-Pro'sP-Pro's
P-Pro's
 
Netcloud
NetcloudNetcloud
Netcloud
 

Dernier

Pistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdfPistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdfRezaSeif2
 
Mastering performance conversations presented by Heli Nehama Ozery and hosted...
Mastering performance conversations presented by Heli Nehama Ozery and hosted...Mastering performance conversations presented by Heli Nehama Ozery and hosted...
Mastering performance conversations presented by Heli Nehama Ozery and hosted...dawncurless
 
Jonathon Reily - Personal Brand Exploration
Jonathon Reily - Personal Brand ExplorationJonathon Reily - Personal Brand Exploration
Jonathon Reily - Personal Brand Explorationjpreily
 
Mission Translate - The Power of Words.pdf
Mission Translate - The Power of Words.pdfMission Translate - The Power of Words.pdf
Mission Translate - The Power of Words.pdfmissiontranslate026
 
Roman Kyslyi: Використання та побудова LLM агентів (UA)
Roman Kyslyi: Використання та побудова LLM агентів (UA)Roman Kyslyi: Використання та побудова LLM агентів (UA)
Roman Kyslyi: Використання та побудова LLM агентів (UA)Lviv Startup Club
 
Pitch Deck Teardown: Queerie's $300k Pre-seed deck
Pitch Deck Teardown: Queerie's $300k Pre-seed deckPitch Deck Teardown: Queerie's $300k Pre-seed deck
Pitch Deck Teardown: Queerie's $300k Pre-seed deckHajeJanKamps
 
DIPLOMA IN PURCHASING AND SUPPLIES MANAG
DIPLOMA IN PURCHASING AND SUPPLIES MANAGDIPLOMA IN PURCHASING AND SUPPLIES MANAG
DIPLOMA IN PURCHASING AND SUPPLIES MANAGChrisWachira
 
Thompson_Taylor_MBBS_PB1_2024-03 (1).pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1).pptxThompson_Taylor_MBBS_PB1_2024-03 (1).pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1).pptxtmthompson1
 
Trian White Paper on Creating Value at Disney April 2024
Trian White Paper on Creating Value at Disney April 2024Trian White Paper on Creating Value at Disney April 2024
Trian White Paper on Creating Value at Disney April 2024Neil Kimberley
 
Understanding market needs for startups 4_4_2024.pdf
Understanding market needs for startups 4_4_2024.pdfUnderstanding market needs for startups 4_4_2024.pdf
Understanding market needs for startups 4_4_2024.pdfRichard Guha
 
P&P- DP2 Brand Exploration Key Note 2024
P&P- DP2 Brand Exploration Key Note 2024P&P- DP2 Brand Exploration Key Note 2024
P&P- DP2 Brand Exploration Key Note 2024ktibbs1
 
How the Insurance Industry is Scaling with AI
How the Insurance Industry is  Scaling with AIHow the Insurance Industry is  Scaling with AI
How the Insurance Industry is Scaling with AIPeter Ward
 
Lessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptx
Lessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptxLessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptx
Lessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptxDave Litwiller
 
mckinsey one firm 20231129_Cloud_final_PDF.pdf
mckinsey one firm 20231129_Cloud_final_PDF.pdfmckinsey one firm 20231129_Cloud_final_PDF.pdf
mckinsey one firm 20231129_Cloud_final_PDF.pdfc7qz8kky2r
 
Advertise on Fordaq.com - Media Kit 2024 English
Advertise on Fordaq.com - Media Kit 2024 EnglishAdvertise on Fordaq.com - Media Kit 2024 English
Advertise on Fordaq.com - Media Kit 2024 EnglishFordaq
 
Company New HQ images shown in a particular
Company New HQ images shown in a particularCompany New HQ images shown in a particular
Company New HQ images shown in a particularssuserf82480
 
Pelago's pitch deck for their Series C funding round, valued at $58 million.
Pelago's pitch deck for their Series C funding round, valued at $58 million.Pelago's pitch deck for their Series C funding round, valued at $58 million.
Pelago's pitch deck for their Series C funding round, valued at $58 million.qilerongrong
 
TNR Gold Shotgun Gold Project Presentation
TNR Gold Shotgun Gold Project PresentationTNR Gold Shotgun Gold Project Presentation
TNR Gold Shotgun Gold Project PresentationKirill Klip
 
第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf
第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf
第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdfe2927c
 
TNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining Presentation
TNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining PresentationTNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining Presentation
TNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining PresentationKirill Klip
 

Dernier (20)

Pistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdfPistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdf
 
Mastering performance conversations presented by Heli Nehama Ozery and hosted...
Mastering performance conversations presented by Heli Nehama Ozery and hosted...Mastering performance conversations presented by Heli Nehama Ozery and hosted...
Mastering performance conversations presented by Heli Nehama Ozery and hosted...
 
Jonathon Reily - Personal Brand Exploration
Jonathon Reily - Personal Brand ExplorationJonathon Reily - Personal Brand Exploration
Jonathon Reily - Personal Brand Exploration
 
Mission Translate - The Power of Words.pdf
Mission Translate - The Power of Words.pdfMission Translate - The Power of Words.pdf
Mission Translate - The Power of Words.pdf
 
Roman Kyslyi: Використання та побудова LLM агентів (UA)
Roman Kyslyi: Використання та побудова LLM агентів (UA)Roman Kyslyi: Використання та побудова LLM агентів (UA)
Roman Kyslyi: Використання та побудова LLM агентів (UA)
 
Pitch Deck Teardown: Queerie's $300k Pre-seed deck
Pitch Deck Teardown: Queerie's $300k Pre-seed deckPitch Deck Teardown: Queerie's $300k Pre-seed deck
Pitch Deck Teardown: Queerie's $300k Pre-seed deck
 
DIPLOMA IN PURCHASING AND SUPPLIES MANAG
DIPLOMA IN PURCHASING AND SUPPLIES MANAGDIPLOMA IN PURCHASING AND SUPPLIES MANAG
DIPLOMA IN PURCHASING AND SUPPLIES MANAG
 
Thompson_Taylor_MBBS_PB1_2024-03 (1).pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1).pptxThompson_Taylor_MBBS_PB1_2024-03 (1).pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1).pptx
 
Trian White Paper on Creating Value at Disney April 2024
Trian White Paper on Creating Value at Disney April 2024Trian White Paper on Creating Value at Disney April 2024
Trian White Paper on Creating Value at Disney April 2024
 
Understanding market needs for startups 4_4_2024.pdf
Understanding market needs for startups 4_4_2024.pdfUnderstanding market needs for startups 4_4_2024.pdf
Understanding market needs for startups 4_4_2024.pdf
 
P&P- DP2 Brand Exploration Key Note 2024
P&P- DP2 Brand Exploration Key Note 2024P&P- DP2 Brand Exploration Key Note 2024
P&P- DP2 Brand Exploration Key Note 2024
 
How the Insurance Industry is Scaling with AI
How the Insurance Industry is  Scaling with AIHow the Insurance Industry is  Scaling with AI
How the Insurance Industry is Scaling with AI
 
Lessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptx
Lessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptxLessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptx
Lessons from the Mittelstand - Dave Litwiller - Apr 2024 - Public.pptx
 
mckinsey one firm 20231129_Cloud_final_PDF.pdf
mckinsey one firm 20231129_Cloud_final_PDF.pdfmckinsey one firm 20231129_Cloud_final_PDF.pdf
mckinsey one firm 20231129_Cloud_final_PDF.pdf
 
Advertise on Fordaq.com - Media Kit 2024 English
Advertise on Fordaq.com - Media Kit 2024 EnglishAdvertise on Fordaq.com - Media Kit 2024 English
Advertise on Fordaq.com - Media Kit 2024 English
 
Company New HQ images shown in a particular
Company New HQ images shown in a particularCompany New HQ images shown in a particular
Company New HQ images shown in a particular
 
Pelago's pitch deck for their Series C funding round, valued at $58 million.
Pelago's pitch deck for their Series C funding round, valued at $58 million.Pelago's pitch deck for their Series C funding round, valued at $58 million.
Pelago's pitch deck for their Series C funding round, valued at $58 million.
 
TNR Gold Shotgun Gold Project Presentation
TNR Gold Shotgun Gold Project PresentationTNR Gold Shotgun Gold Project Presentation
TNR Gold Shotgun Gold Project Presentation
 
第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf
第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf
第二十届文博会总体宣传册(Brochure of the 20th ICIF).pdf
 
TNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining Presentation
TNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining PresentationTNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining Presentation
TNR Gold Los Azules Copper NSR Royalty Holding with McEwen Mining Presentation
 

DVB Bank

  • 1. EXECUTIVE SUMMARY Challenge Based in Frankfurt, DVB Bank is a leading provider of financial and advisory services for the global transportation market, specializing in aviation, shipping, offshore, and land transport. It offers a range of highly customized solutions through 600 employees working in 12 locations across Europe, Asia, and North and South America. This distributed presence enables DVB Bank to take account of both the international dimensions and the local specifics of the markets in which its clients operate. That means efficient and fast communication is essential. “Although our departments are spread over many locations, we must all work closely together to make decisions,” says Andreas Moch, a technology engineer at DVB Bank. “We need to be in regular contact to discuss important, time critical topics. And we also use WebEx for application support and to deliver training.” The bank responded by launching a transformational IT project with the aim of optimizing its business processes and its collaboration capabilities. With only a small team to oversee IT operations worldwide, the bank also needed an open platform that would be low-touch from a management point of view. Solution As part of a formal tender, DVB Bank compared a variety of video and unified communications solutions before deciding to partner with Cisco. The bank was also eager to reduce complexity and integration requirements. Having been a Cisco voice customer for many years, it saw the administrative and management advantages of maintaining a homogeneous IT environment. DVB Bank selected the Cisco® Business Edition 6000 to provide its unified communications and collaboration foundation. Because its software is virtualized on the powerful Cisco Unified Computing System™ (UCS®) C200 Series Rack Server, Business Edition 6000 immediately reduced the bank’s hardware footprint and heating and cooling costs with a centrally managed platform that’s simple to manage and highly resilient with easy access to major upgrades. Customer Case Study Making Video and Unified Communications Count Pervasive Cisco solution helps global bank improve collaboration, productivity, and agility Customer Name: DVB Bank Industry: Financial Services Location: Germany Number of Employees: 550 Challenge • Improve communication across 12 globally distributed sites • Reduce costs and increase productivity • Optimize business processes and collaboration Solution • Cisco Unified Communications platform built on Cisco Business Edition 6000 • Cisco Collaboration applications including Cisco Jabber, WebEx Meetings, and TelePresence Results • Ability to deliver collaboration tools and video to more devices • Improved contact between widely spread offices • Greater employee productivity and operational efficiency © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 3
  • 2. “With the presence status, we can see if an employee is in the office, in a meeting, or on a telephone call. If it’s a simple question, we can use IM to get a response in seconds. We no longer have to write a long email, or leave a lengthy voicemail.” Andreas Moch Technology Engineer DVB Bank Customer Case Study In addition, DVB Bank implemented a range of Cisco Collaboration applications, video being a principal component, combined with Cisco WebEx® and Jabber™ for extension to videophones, desktops, and mobile devices. “We primarily use Cisco TelePresence in our video conference rooms. In the last few months we’ve installed many Cisco videophones so people can take part in video calls, or dial in to telepresence sessions,” says Moch. “And with Cisco Jabber they can take part in a video call from their PC when at home or a remote location, making the interaction richer and more personal.” Cisco Jabber has been deployed to 600 users. This unified communications client application delivers a range of services including presence, IM, voice, access to voice messages, video, and desktop sharing. “Jabber is helpful for everyone,” says Moch. “With the presence status, we can see if a colleague is in the office, in a meeting, or on a telephone call. If it’s a simple question, we can use IM to get a response in seconds. We no longer have to write a long email, or leave a lengthy voicemail.” The telepresence components include 11 Cisco TelePresence System Quick Set C20 and Codec C40 systems deployed worldwide. Cisco Video Communication Server (VCS) Expressway securely delivers video conferencing with external parties, while Cisco TelePresence® Management Suite provides complete control of multiparty conferencing infrastructure and endpoints. Cisco TelePresence Multipoint Control Unit forms a conferencing bridge and ensures optimal high definition (HD) multimedia experience. Cisco WebEx Meetings is used company-wide for web conferencing, team meetings, and training sessions. Since participants may be using devices with small screens, DVB Bank prefers to use the solution mainly for meetings where presentations have to be shown onscreen and for desktop sharing, rather than for video. Finally, the integration of Cisco Unified MeetingPlace with WebEx has helped the bank reduce audio conferencing costs. Finally, the bank decided to purchase its collaboration products using Cisco Unified Workspace Licensing. “With Cisco Unified Workspace Licensing, we now have a scalable, pay-as-you grow strategy approach and access to the solutions we needed to meet our current and future needs,” says Moch. “That solution was both financially and technically attractive.” Results DVB Bank has replaced disparate communication systems with one global communications platform, and introduced new collaboration tools, resulting in smoother business processes and increased efficiency and organizational agility. The bank has made video pervasive and accessible to more people on more devices. DVB Bank continues to embed video within its business processes and come up with innovative use cases. With Cisco Jabber, staff can always see the real time status of colleagues and their preferred method of contact (telephone, mobile, IM, and so on) using softphones and click-to-dial features to initiate a call, WebEx Meeting, or video session. No more leaving messages and waiting for people to call back, which means faster and improved decision-making. HR specialist Monika Ritter describes her experience: “I use Jabber for quick IMs and for calls using click-to-dial. Cisco TelePresence and WebEx are very useful tools that were tested to deliver presentations from department heads as part of an induction program for new joiners. And we’ve used WebEx to record and make training available to people who were unable to attend live events.” © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 3
  • 3. Ritter has also seen the benefit of having faster, simpler methods to communicate with colleagues: “You can discuss more information, review presentations, and share your desktop, so it’s much more interactive than just speaking on the phone. With WebEx, we know that everyone in the meeting is looking at the same page or document. I also find it very useful to have a list of favorites in my Cisco Jabber so I can see if colleagues are at their desks or not. I use this function a lot. It comes in handy!” Next Steps DVB Bank is piloting the use of Cisco Jabber for smartphones and tablets. “Using video to improve external collaboration is part of our vision,” concludes Moch. “We have already conducted SIP-enabled video calls over the Internet and will be looking at the best way of integrating this with our Cisco platform.” Customer Case Study “With WebEx, we know that everyone in the meeting is looking at the same page or document. I also find it very useful to have a list of favorites in my Cisco Jabber so I can see if colleagues are at their desks or not. I use this function a lot. It comes in handy!” Monika Ritter Human Resources Specialist DVB Bank For More Information To learn more about the Cisco architectures and solutions described in this case study, please go to: www.cisco.com/go/collaboration www.cisco.com/go/video www.cisco.com/go/unifiedcommunications Product List Unified Communications •• Cisco Business Edition 6000 •• Cisco Unified IP Phone 9971 •• Cisco Unity Connection •• Cisco Unified Workspace Licensing Collaboration Applications •• Cisco Jabber for Windows 9 •• Cisco WebEx Meetings •• Cisco Unified MeetingPlace •• Cisco Unified Presence Telepresence •• Cisco TelePresence Systems C20 and C40 Codecs •• Cisco TelePresence Management Suite •• Cisco Video Communications Server Control and Expressway Data Center •• Cisco Unified Communication System C200 M2 Rack Server © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Printed in the UK ES/0713 Page 3 of 3 Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)