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London 2012 and the
most advanced network
infrastructure in Olympic history




                                    May 2011
London 2012 Olympics




Cisco’s Borderless Network allows the London
2012 Organising Committee of the Olympic and
Paralympic Games (LOCOG) to interact with
audiences across the globe, through multiple
devices, securely, reliably and seamlessly.
                                                                                                                    ExEcutivE Summary

                                                                                                                    Customer Name
                                                                                                                    • London Organising Committee of
                                                                                                                      the Olympic and Paralympic Games
                                                                                                                      (LOCOG)

                                                                                                                    loCatioN
                                                                                                                    • London, United Kingdom,
                                                                                                                      with a global reach

                                                                                                                    iNdustry
                                                                                                                    • Sports & Live Events

                                                                                                                    ComPaNy size
                                                                                                                    • By the time the Games go live in 2012
                                                                                                                      there will be approximately 6,000 staff
                                                                                                                      and 70,000 Games Makers

                                                                                                                    BusiNess ChalleNge
                                                                                                                    • Timeline that is immovable in
                                                                                                                      preparation for the Games
                                                                                                                    • New organisation requires infrastructure
                                                                                                                      installation from the ground up
                                                                                                                    • No room for error or delay in data
Photograph supplied by London 2012
                                                                                                                      transfer relating to the Games

                                                                                                                    Network solutioN
Customer Profile                                                                                                    • A new Games’ network deployed across
                                                                                                                      nearly 100 different locations across
LOCOG is responsible for preparing and staging the London 2012                                                        the UK
Olympic and Paralympic Games. This incorporates events at the                                                       • An additional Administration and
purpose-built Olympic Park, across London and at another nine                                                         Services network for LOCOG staff
                                                                                                                    • Switching, routing, email management,
venues around the UK.
                                                                                                                      planning portals, wireless access and
                                                                                                                      IP telephony
Overseeing the planning and development of London 2012,                                                             • Rigorous testing to ensure stability
LOCOG was officially established after London was awarded                                                             and reliability between deployment
                                                                                                                      and the Games
the Games in 2005, leaving just seven years to deliver the best
possible Olympics experience and leave a lasting legacy.                                                            BusiNess Value
                                                                                                                    • Collaborative working and seamless
As well as staging the 2012 Games, LOCOG is also responsible                                                          connectivity for LOCOG with its
                                                                                                                      stakeholders including employees,
for organising a series of test events in the year before the Games,                                                  broadcasters, sponsors and spectators
recruiting and training volunteers, and overseeing the four year                                                    • Secure, resilient and robust
cultural Olympiad leading up to the Games.                                                                            performance for London 2012 under the
                                                                                                                      global media spotlight




All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.                             Page 2 of 8
London 2012 Olympics




                                                                                                                   The Games attracts a truly
                                                                                                                   global audience, meaning
                                                                                                                   that everything LOCOG
                                                                                                                   does is scrutinised the
                                                                                                                   world over, which affects
                                                                                                                   the perception of all
                                                                                                                   stakeholders including
                                                                                                                   athletes, officials, sponsors,
                                                                                                                   spectators, Londoners and
                                                                                                                   Government.




BusiNess ChalleNge                                                                  With almost 100 locations to coordinate and around 90 other
LOCOG’s biggest challenge as it prepares for 2012 lies in one                       task- specific applications required to support both the event
fixed date, 27 July 2012. On that day the Games will officially                     and LOCOG as a business, the biggest pressure comes from
open, providing a clear and immovable deadline for LOCOG                            the sheer profile of London 2012. The Games attracts a truly
and its partners. As Official Network Infrastructure Provider for                   global audience, meaning that everything LOCOG does is
London 2012, Cisco has to play its part to ensure that every                        scrutinised the world over, which affects the perception of all
aspect of the Games is ready. Most importantly, under the                           stakeholders including athletes, officials, sponsors, spectators,
scrutiny of the world’s media, every aspect of the Games must                       Londoners and Government.
be right.
                                                                                    As a new organisation, LOCOG was faced with a major initial
According to Gerry Pennell, CIO for LOCOG and the man                               challenge in addition to hosting the largest sporting event
responsible for delivering the technology that powers                               in the world. Prior to its establishment there was no current
the Games, the mission critical role for London 2012 is,                            operation from which to utilise existing infrastructure or draw
“The measurement of athletic performance, as well as the                            on the experience and consultation of its stakeholders. As
transmission of those results to a wide range of different                          such, LOCOG required a different approach to the way it
audiences.” LOCOG has to ensure that all data is made                               implemented infrastructure and systems.
accurately and readily available for a multitude of diverse
channels, all with distinct delivery requirements, including live                   LOCOG is supporting its own rapid expansion, going from
scoreboards, results for media, Olympic venue information                           being a very small company to a global enterprise in just seven
systems, TV graphics for broadcasters, affiliated websites,                         years. Sharing its offices with the Olympic Delivery Authority
international federations and many, many more. That data                            (ODA) in Canary Wharf, by the time of the 2012 Opening
must then be aggregated from source and carried across                              Ceremony around 100,000 people will be working for LOCOG
the backhaul networking equipment managed by Cisco to a                             on the Games – including 6,000 staff and around 70,000
number of different multifaceted destinations.                                      volunteers.




All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.                   Page 3 of 8
London 2012 Olympics




iNdex of VeNues outside loNdoN


a    Lee valley White Water centre – canoe Slalom
B    Eton Dorney – rowing, canoe, Sprint, rowing

c    Hampden Park – Football
D    millenium Stadium – Football

E    Hadleigh Farm – cycling (mountain Bile)
                                                                                                          c
F    Old trafford – Football                                                                                                 G
G    St James’ Park – Football
H    Weymouth & Portland – Sailing, Sailing
 i   city of coventry Stadium – Football                                                                             F

key                                                                                                                          i
     Olympic Sport                                                                                                                   a
     Paralympic Sport                                                                                           D                B        E

                                                                                                                    H




Network solutioN                                                                    that will connect all competition and event-critical sites. Cisco
Faced with a fixed timeline, Cisco was charged with working                         is supplying the routing, switching, firewall and IP telephony to
with LOCOG’s other technology partners to deliver the IT,                           almost 100 venues across the UK including:
telecommunications, audio-visual, timing and scoring technology                     • 34 competition venues across the UK from Manchester to
required to stage the Games and deliver results to a global                           Weymouth
audience. With more than 50 significant networks to manage                          • 20 further venues such as the Olympic Village and network
in total, including a further 17 non-competition venues and an                        operations centre
international broadcast and media centre that hosts 205 different                   • 40-50 spectator and athlete sites including transport hubs,
nations’ press and broadcast teams, Cisco has been integral to                        training grounds and ticketing booths
the design process of the overall network to ensure connectivity
to both the ‘Games’ and ‘Administration and Services’ network that                  With a Borderless Network of this size security is one of the
it is building at all venues.                                                       biggest considerations for Cisco, ensuring that it is completely
                                                                                    secure and highly resilient when it comes to managing the
Cisco’s Borderless Network will provide a more advanced                             network. Cisco is working with LOCOG to ensure robust
network infrastructure for London 2012 than at any previous                         security protocols at all levels, covering the distribution layer,
Olympic Games, enabling a substantially greater capacity based                      core layer, access points, firewalls, load balancers and proxy
on an anticipated increase in traffic demand. It constitutes a                      servers and ensuring they are all logged properly.
major step forward in the way technology enables, delivers and
transforms the Games experience for its global audience.                            Cisco has also deployed a second ‘Administration and
                                                                                    Services Network’ to support LOCOG’s business operations.
Cisco has worked closely with the official communications                           The network runs exclusively across LOCOG’s offices in
services partner BT and scoring and timing systems provider                         Canary Wharf, managing email, planning portals, wireless
Omega to develop a ‘Games Network’ in time for London 2012                          access and IP telephony.




All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.                           Page 4 of 8
London 2012 Olympics




Having secure and reliable remote access to the network is                          Cisco’s Borderless Network is also changing the way that
essential to support the flexibility required by LOCOG and                          LOCOG is able to work between now and the Games. Using
its employees as they prepare for London 2012. Cisco has                            collaborative working tools such as Cisco WebEx, Cisco is
provided LOCOG with remote access, enabling all employees                           enabling LOCOG to build teams across boundaries, and rich,
to work out of the office and still enjoy an experience that is                     reliable interactions across the network.
comparable to sitting in front of their office terminal. Beyond
simply providing remote access, Cisco is able to check that                         As the first summer Host City to embed sustainability in its
those devices accessing the network have the latest Operating                       planning from the start, LOCOG is working towards making
Systems (OS) updates and security software so ensuring that                         London 2012 a more green games, another consideration for
each remote device is not a threat to the wider network when                        Cisco with the deployment of its Borderless Network. With
users log in remotely.                                                              connected venue management across the network Cisco is
                                                                                    helping to monitor energy usage remotely, supporting LOCOG
Gerry Pennell explained the value of having a truly borderless                      as it strives to set new standards and create positive, lasting
network for London 2012. “Increasingly, both networks have to be                    change for the London 2012’s environments and communities.
treated with same level of practicality. The Games network needs
to be rock solid, resilient and secure, able to resist cyber attacks                the road to 2012
and any other dangers, and that is why it was built as a separate                   LOCOG has already started to implement the network. The
network. The Administration and Services network also requires                      primary data centre is secured, and the core of the network is
high security, low-latency and resilience, so both are treated the                  now implemented and being used between offices, which
same. Both have to work to their optimum at all times. Logically                    will be extended to all venues as roll out commences. Cisco’s
the networks are separate, but physically they are the same.”                       Borderless Network provides the scalability required by LOCOG
                                                                                    to quickly and cost effectively manage the upscaling of the
Beyond ensuring security and reliability across both networks,                      network as Games’ time approaches.




All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.                  Page 5 of 8
London 2012 Olympics




   “Cisco has demonstrated that it is able to bring a combination of
    proven technology and skill to solve our network challenges. I am
    very confident that Cisco has all the key components we need
    for the Games, but also, and critically, the expertise to help us
    implement effectively.”
     gerry Pennell, ciO, London Organising committee
     of the Olympic and Paralympic Games (LOcOG)




Cisco is closely interlinked in the testing process for London                      simulating the Olympics in a single room. Made up of lots of
2012, working with LOCOG through all testing between now                            cells representing separate sports, LOCOG’s team will simulate
and the Games. Gerry Pennell gave an idea of the size of the                        the whole Olympic network, making sure all the technology
testing task at hand. “Testing is scheduled in three stages; one in                 operates appropriately before roll out to a wide area network.
summer 2011, one through the autumn thereafter and then one
in spring 2012 around the Olympic Park, with more than a year’s                     The most important area for close scrutiny from LOCOG is
work of fairly heavyweight operational testing in all.”                             the results process, from the venue results system to central
                                                                                    systems and information systems to feed to the internet.
Between 50 and 60 days before the Games, LOCOG will conduct                         Integration testing for the process started in November
a week-long test event, simulating live sports and real problem                     2010, and will occupy more than 200,000 hours of testing
scenarios to test both networks’ resilience and how they will                       well into 2011.
handle the sports operations. “In all testing we will throw many
more scenarios at ourselves than we would hope to meet at the                       For Cisco, ensuring that the network is prepared to support the
Games themselves,” said Gerry Pennell.                                              results process is about much more than just providing LOCOG
                                                                                    with the necessary technology to deliver those results. It is
There is no existing organisation to roll out the network or                        about showcasing some of the many ways in which Cisco can
test it, so Cisco is helping LOCOG by creating a test network,                      help businesses transform themselves using Cisco technology.




                                                                                                                              for more details please visit
                                                                                                                             www.cisco.co.uk/london2012



All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.                         Page 6 of 8
Olympic 2012- Cisco
Olympic 2012- Cisco

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Olympic 2012- Cisco

  • 1. London 2012 and the most advanced network infrastructure in Olympic history May 2011
  • 2. London 2012 Olympics Cisco’s Borderless Network allows the London 2012 Organising Committee of the Olympic and Paralympic Games (LOCOG) to interact with audiences across the globe, through multiple devices, securely, reliably and seamlessly. ExEcutivE Summary Customer Name • London Organising Committee of the Olympic and Paralympic Games (LOCOG) loCatioN • London, United Kingdom, with a global reach iNdustry • Sports & Live Events ComPaNy size • By the time the Games go live in 2012 there will be approximately 6,000 staff and 70,000 Games Makers BusiNess ChalleNge • Timeline that is immovable in preparation for the Games • New organisation requires infrastructure installation from the ground up • No room for error or delay in data Photograph supplied by London 2012 transfer relating to the Games Network solutioN Customer Profile • A new Games’ network deployed across nearly 100 different locations across LOCOG is responsible for preparing and staging the London 2012 the UK Olympic and Paralympic Games. This incorporates events at the • An additional Administration and purpose-built Olympic Park, across London and at another nine Services network for LOCOG staff • Switching, routing, email management, venues around the UK. planning portals, wireless access and IP telephony Overseeing the planning and development of London 2012, • Rigorous testing to ensure stability LOCOG was officially established after London was awarded and reliability between deployment and the Games the Games in 2005, leaving just seven years to deliver the best possible Olympics experience and leave a lasting legacy. BusiNess Value • Collaborative working and seamless As well as staging the 2012 Games, LOCOG is also responsible connectivity for LOCOG with its stakeholders including employees, for organising a series of test events in the year before the Games, broadcasters, sponsors and spectators recruiting and training volunteers, and overseeing the four year • Secure, resilient and robust cultural Olympiad leading up to the Games. performance for London 2012 under the global media spotlight All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 2 of 8
  • 3. London 2012 Olympics The Games attracts a truly global audience, meaning that everything LOCOG does is scrutinised the world over, which affects the perception of all stakeholders including athletes, officials, sponsors, spectators, Londoners and Government. BusiNess ChalleNge With almost 100 locations to coordinate and around 90 other LOCOG’s biggest challenge as it prepares for 2012 lies in one task- specific applications required to support both the event fixed date, 27 July 2012. On that day the Games will officially and LOCOG as a business, the biggest pressure comes from open, providing a clear and immovable deadline for LOCOG the sheer profile of London 2012. The Games attracts a truly and its partners. As Official Network Infrastructure Provider for global audience, meaning that everything LOCOG does is London 2012, Cisco has to play its part to ensure that every scrutinised the world over, which affects the perception of all aspect of the Games is ready. Most importantly, under the stakeholders including athletes, officials, sponsors, spectators, scrutiny of the world’s media, every aspect of the Games must Londoners and Government. be right. As a new organisation, LOCOG was faced with a major initial According to Gerry Pennell, CIO for LOCOG and the man challenge in addition to hosting the largest sporting event responsible for delivering the technology that powers in the world. Prior to its establishment there was no current the Games, the mission critical role for London 2012 is, operation from which to utilise existing infrastructure or draw “The measurement of athletic performance, as well as the on the experience and consultation of its stakeholders. As transmission of those results to a wide range of different such, LOCOG required a different approach to the way it audiences.” LOCOG has to ensure that all data is made implemented infrastructure and systems. accurately and readily available for a multitude of diverse channels, all with distinct delivery requirements, including live LOCOG is supporting its own rapid expansion, going from scoreboards, results for media, Olympic venue information being a very small company to a global enterprise in just seven systems, TV graphics for broadcasters, affiliated websites, years. Sharing its offices with the Olympic Delivery Authority international federations and many, many more. That data (ODA) in Canary Wharf, by the time of the 2012 Opening must then be aggregated from source and carried across Ceremony around 100,000 people will be working for LOCOG the backhaul networking equipment managed by Cisco to a on the Games – including 6,000 staff and around 70,000 number of different multifaceted destinations. volunteers. All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 3 of 8
  • 4. London 2012 Olympics iNdex of VeNues outside loNdoN a Lee valley White Water centre – canoe Slalom B Eton Dorney – rowing, canoe, Sprint, rowing c Hampden Park – Football D millenium Stadium – Football E Hadleigh Farm – cycling (mountain Bile) c F Old trafford – Football G G St James’ Park – Football H Weymouth & Portland – Sailing, Sailing i city of coventry Stadium – Football F key i Olympic Sport a Paralympic Sport D B E H Network solutioN that will connect all competition and event-critical sites. Cisco Faced with a fixed timeline, Cisco was charged with working is supplying the routing, switching, firewall and IP telephony to with LOCOG’s other technology partners to deliver the IT, almost 100 venues across the UK including: telecommunications, audio-visual, timing and scoring technology • 34 competition venues across the UK from Manchester to required to stage the Games and deliver results to a global Weymouth audience. With more than 50 significant networks to manage • 20 further venues such as the Olympic Village and network in total, including a further 17 non-competition venues and an operations centre international broadcast and media centre that hosts 205 different • 40-50 spectator and athlete sites including transport hubs, nations’ press and broadcast teams, Cisco has been integral to training grounds and ticketing booths the design process of the overall network to ensure connectivity to both the ‘Games’ and ‘Administration and Services’ network that With a Borderless Network of this size security is one of the it is building at all venues. biggest considerations for Cisco, ensuring that it is completely secure and highly resilient when it comes to managing the Cisco’s Borderless Network will provide a more advanced network. Cisco is working with LOCOG to ensure robust network infrastructure for London 2012 than at any previous security protocols at all levels, covering the distribution layer, Olympic Games, enabling a substantially greater capacity based core layer, access points, firewalls, load balancers and proxy on an anticipated increase in traffic demand. It constitutes a servers and ensuring they are all logged properly. major step forward in the way technology enables, delivers and transforms the Games experience for its global audience. Cisco has also deployed a second ‘Administration and Services Network’ to support LOCOG’s business operations. Cisco has worked closely with the official communications The network runs exclusively across LOCOG’s offices in services partner BT and scoring and timing systems provider Canary Wharf, managing email, planning portals, wireless Omega to develop a ‘Games Network’ in time for London 2012 access and IP telephony. All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 4 of 8
  • 5. London 2012 Olympics Having secure and reliable remote access to the network is Cisco’s Borderless Network is also changing the way that essential to support the flexibility required by LOCOG and LOCOG is able to work between now and the Games. Using its employees as they prepare for London 2012. Cisco has collaborative working tools such as Cisco WebEx, Cisco is provided LOCOG with remote access, enabling all employees enabling LOCOG to build teams across boundaries, and rich, to work out of the office and still enjoy an experience that is reliable interactions across the network. comparable to sitting in front of their office terminal. Beyond simply providing remote access, Cisco is able to check that As the first summer Host City to embed sustainability in its those devices accessing the network have the latest Operating planning from the start, LOCOG is working towards making Systems (OS) updates and security software so ensuring that London 2012 a more green games, another consideration for each remote device is not a threat to the wider network when Cisco with the deployment of its Borderless Network. With users log in remotely. connected venue management across the network Cisco is helping to monitor energy usage remotely, supporting LOCOG Gerry Pennell explained the value of having a truly borderless as it strives to set new standards and create positive, lasting network for London 2012. “Increasingly, both networks have to be change for the London 2012’s environments and communities. treated with same level of practicality. The Games network needs to be rock solid, resilient and secure, able to resist cyber attacks the road to 2012 and any other dangers, and that is why it was built as a separate LOCOG has already started to implement the network. The network. The Administration and Services network also requires primary data centre is secured, and the core of the network is high security, low-latency and resilience, so both are treated the now implemented and being used between offices, which same. Both have to work to their optimum at all times. Logically will be extended to all venues as roll out commences. Cisco’s the networks are separate, but physically they are the same.” Borderless Network provides the scalability required by LOCOG to quickly and cost effectively manage the upscaling of the Beyond ensuring security and reliability across both networks, network as Games’ time approaches. All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 5 of 8
  • 6. London 2012 Olympics “Cisco has demonstrated that it is able to bring a combination of proven technology and skill to solve our network challenges. I am very confident that Cisco has all the key components we need for the Games, but also, and critically, the expertise to help us implement effectively.” gerry Pennell, ciO, London Organising committee of the Olympic and Paralympic Games (LOcOG) Cisco is closely interlinked in the testing process for London simulating the Olympics in a single room. Made up of lots of 2012, working with LOCOG through all testing between now cells representing separate sports, LOCOG’s team will simulate and the Games. Gerry Pennell gave an idea of the size of the the whole Olympic network, making sure all the technology testing task at hand. “Testing is scheduled in three stages; one in operates appropriately before roll out to a wide area network. summer 2011, one through the autumn thereafter and then one in spring 2012 around the Olympic Park, with more than a year’s The most important area for close scrutiny from LOCOG is work of fairly heavyweight operational testing in all.” the results process, from the venue results system to central systems and information systems to feed to the internet. Between 50 and 60 days before the Games, LOCOG will conduct Integration testing for the process started in November a week-long test event, simulating live sports and real problem 2010, and will occupy more than 200,000 hours of testing scenarios to test both networks’ resilience and how they will well into 2011. handle the sports operations. “In all testing we will throw many more scenarios at ourselves than we would hope to meet at the For Cisco, ensuring that the network is prepared to support the Games themselves,” said Gerry Pennell. results process is about much more than just providing LOCOG with the necessary technology to deliver those results. It is There is no existing organisation to roll out the network or about showcasing some of the many ways in which Cisco can test it, so Cisco is helping LOCOG by creating a test network, help businesses transform themselves using Cisco technology. for more details please visit www.cisco.co.uk/london2012 All contents are Copyright © 1992-2011 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 6 of 8