iVend Passes is a platform for retailers to deploy Digital Passes for Apple Passbooks and Android smartphones. To engage your customers with a digital Loyalty Card, digital Coupon or digital Gift Cards, the process of creating them is very technical. iVend Passes removes the technical challenge so you can focus on your consumer engagement. iVend Passes is a cloud platform that enables retailers to use the service seamlessly at their point of sale. More info at https://www.ivend.com/ivend-passes/ iVend Passes helps retailers to stay connected with their customers. Build your pass template for your targeted customer base, create a pass at Point of Sale (POS terminal) and send Passes to all your customers without the hassle of a custom mobile application.

1. iVend Passes
N e w Yo r k | M e x i c o | L o n d o n | N a i r o b i | S y d n e y | N e w D e l h i | P a n a m a | S i n g a p o r e

2. Agenda • Overview / What are iVend Passes
• How does it work
• iVend retail integration
• Business Benefits
• Features
• CitiXsys Facts
• Global footprint

3. What are
iVend Passes
Digital passes A subscription based Have scanable Enabling end
enabling retailers to platform which works barcodes eliminating customers to store
distribute Gift Cards, with iPhones (iOS 6 the need to carry and view their digital
Coupons and Loyalty and above) physical papers or passes
cards to their cards
customers

4. How does it work
Send
Design Send
Subscribe Digital
Templates emails
Passes
A retailer Retailer designs Customers Customers start
subscribes to templates for receive digital receiving e-mails
iVend Passes coupons, gift passes from the and push
online at cards and loyalty retailer notifications
pass.ivend.com cards

5. iVend Retail Integration
Seamless
integration with
iVend Retail
Simple intuitive
setup – just refer
the templates in
iVend Retail
While transacting
customer has the
option for digital or
physical passes

6. Business Benefits
Business Benefits
Always updated Enhanced Customer Engagement
• Customer has the most updated status of • Increase social media exposure and gain
the balances and expiry dates (GC, new customers
Coupons, Loyalty Points) • Constant Customer engagement
Enhanced Customer Experience A Greener Alternative to paper and
• Customer actually gets to enjoy the plastic
benefits extended by the retailer
• Instant updates based on geo tagged No misuse
passes • iVend Passes ensure that the benefits are
accrued by the actual customer
Better insight into customer
• Customer can digitally wipe passes in the
• Timely and insightful pass usage and event of a phone theft
customer engagement statistics And many
more…

7. Features
Template Designer
– WYSIWYG Template designer for coupons, gift cards and Loyalty cards
Email Designer
Instant Pass updates via e-mail and push notifications
Comprehensive dashboard
Work Flow Density Maps Usage Ratios Customer Engagement
Statistics

8. CitiXsys Fast Facts
Over 4000 customers in more than 45 countries
16 CitiXsys offices in 10 countries
Each office having sales & delivery capabilities (Local CitiXsys Employees)
200+ of partners globally
Leader in Retail/ distribution segment within SAP community

9. Global Presence Hundreds of
partners across
these regions
North America
4 offices EMEA
1 office
Southeast Asia
1 office
South Asia
3 offices
Asia Pacific
3 offices
Latin America
2 offices
New York | Mexico | London | Nairobi | Sydney | New Delhi | Panama | Singapore
Each office having sales & delivery capabilities

10. Global Footprint
USA - New York USA - Chicago USA - New Hampshire Canada - Toronto
Rockefeller Center, 7th Floor, The Merc, West Loop, 22nd Floor 30 264 South River Road, Suite 544, 2425 Matheson Blvd. 8th Floor,
1230 Avenue of the Americas, South Wacker Drive Bedford NH 03110 Mississauga ON L4W 5K4
New York NY 10020 Chicago, IL 60606 USA CANADA
USA USA T: 1 347 768 8743 T: 1 905 361 2886
T: 1 212 745 1365 T: 1 630 359 5956 F: 1 646 349 3441
F: 1 212 618 6309 F: 1 630 303 9706 E: newhampshire [at] citixsys.com
F: 1 905 361 6401
E: newyork [at] citixsys.com E: chicago [at] citixsys.com E: toronto [at] citixsys.com
India - New Delhi
Mexico - Guadalajara UK - London A-24/5, MCIE India - New Delhi
InterContinental Plaza Del Sol, Lakeside House, 1 Furzeground Mathura Road Level 2, Elegance, Mathura
Avenida Moctezuma 3515, Esq. Way, Stockley Park, Uxbridge UB11 New Delhi 110044 Road, Jasola, New Delhi 110025
López Mateos Sur, Edificio Astral 1BD India INDIA
Plaza, Guadalajara, UNITED KINGDOM T: 91 11 4269 6666 M: 91 9560022735
T: 55 8421 9659 T: 44 207 193 5607 F: 91 11 4269 6600 E: newdelhi [at] citixsys.com
F: 52 33 3880 1200 F: 44 207 681 1016 E: newdelhi [at] citixsys.com
E: mexico [at] citixsys.com E: london [at] citixsys.com Panama - Panama City
Australia - Perth World Trade Center, 53rd Street,
Australia - Sydney Australia - Melbourne Level 29, Forrest Centre, 221 St Marbella, 1st Floor, Commercial
Tower 2, Level 20, 201 Sussex Level 27, 525 Collins Street, Rialto Georges Tce, Perth WA 6000 Area, Panama City, P.O. Box
Street, Sydney NSW 2000 South Tower, Melbourne 3000 AUSTRALIA 0832-0588
AUSTRALIA AUSTRALIA T: 61 8 9288 0662 T: 1 630 359 5956
T: 61 2 9006 1616 T: 61 3 9935 2916 F: 61 8 9481 3177 F: 1 630 303 9706
F: 61 2 9006 1515 F: 61 3 9935 2750 E: perth [at] citixsys.com E: panama [at] citixsys.com
E: sydney [at] citixsys.com E: melbourne [at] citixsys.com
South East Asia- Singapore
3 Temasek Avenue, Centennial
Towers, Level 21,
Singapore 039190
T: 65 6549 7417
F: 65 6549 7001
E: singapore [at] citixsys.com

11. Thank You
For more information:
www.ivend.com