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LABOUR STRATEGY




           City of Brandon 2012
Agenda
• Labour Strategy
     •   Employee Relations Strategy
     •   Performance Management
     •   Organizational Structure
     •   Vacancy Management
     •   Human Resource Planning
     •   Safety Focus Culture
     •   Union Relationship Strategy
     •   Communication

• Roadmap for Growth - Update
• Other Updates.
Labour Strategy
           • The core of our business and our budget is
             human resources
           • We are a service based organization and
             everything we do involves our staff
           • Our residents interact with us more than ever
             and expect increased services and value for
             their money
Overview
           • Our residents demand information and an
             understanding of process and controls
           • Our role is to strategically balance our human
             resources to meet the demand, while at the
             same time find more effective and efficient
             ways to provide these services.
Labour Strategy
           • I was asked to set up a meeting to provide
             you with the highlights of our 2012 strategy
           • This strategy has been a work in progress for
             months and will continue to evolve going
             forward
           • Through Council, our job as administration is
Overview
             to execute the day to day business of this
             organization and be accountable to its
             success.
Labour Strategy
                          • June 2011 – we created a leadership team to
                            build and implement an Employee Relations
                            Strategy.
                          • Why?........to correct:
                          • Inconsistent application of collective
                            agreements
                          • Out-dated and non-relevant policies
Employee
Relations Strategy        • Inconsistent application of city policies
(Where we are at today)
                          • Managers without the proper education and
                            training to effectively manage employees
                          • Managers avoiding conflict and not being
                            held accountable
                          • Different Union stances sometimes require
                            clarification.
Labour Strategy
                     • The Management group have now all completed a
                       week long course on ‘Managing Employees in a
                       Unionized Environment’
                     • Improved communication through new initiatives
                       (Communication audit of facilities)
                     • Upcoming Education and Training - discipline
Employee               training
Relations Strategy
(accomplishments)
                     • Upcoming policy training for our new Code of
                       Ethics and Attendance Support Policies rollout
                     • Monthly progress reports at Department Head
                       meetings to provide the group with ongoing
                       activity.
Labour Strategy
              • In my experience this is a must in any
                organization to set, manage and monitor goals
              • Ability to create a team atmosphere with a
                common vision
              • Ability to build a strong and capable team
              • Most importantly, an ability to hold people
                accountable
Performance
Management    • Success Factors is the system and tool we have
                decided to use for 2012 and going forward.
Labour Strategy

                 • To provide a snapshot of the organization as a
                   whole or by department
                 • Manage employees and plan for the future
                 • Provide a base and a control system when
                   making decisions
Organizational   • Ability to show annual comparative data that
Structure          is accurate and easily understood
                 • We will have a process for senior
                   management to identify future retirement
                   candidates for succession planning puposes.
Labour Strategy
             • An important process in any growing and
               changing organization
             • Provides a control process to determine
               needs throughout the organization
             • Allows for vacancies to be discussed and
               reviewed to determine needs
             • HR Department owns and initiates the
Vacancy
Management     process as positions become vacant
             • The review process includes the General
               Managers, HR Director and City Manager for
               all division managers and supervisors
               excluding Protective Services.
Labour Strategy
             • In Protective Services the review process
               involves the Chief, Deputies, Inspectors and
               City Manager for all officer positions
             • There is a paper trail of decisions and HR is
               always current
             • The City Manager will be up to speed at all
               times and will be required to sign off on
Vacancy
Management
               these changes.
Labour Strategy
                 • Necessary for planning future growth,
                   succession planning, and retirements
                 • This process allows us to pin point coaching
                   opportunities, training and development, and
                   mentoring
                 • It allows planning for the future and a clear
                   outlook by department
Human Resource
Planning         • This will become a priority over the next few
                   months as I expect retirements and
                   unexpected changes to occur and we need to
                   be prepared.
Labour Strategy
               • An important part of our business and culture
                 and has become a priority
               • We are responsible to protect employees
               • We must reduce our current WCB rates
               • We need to find a way to change and
                 improve our safety culture at every level of
                 the organization
Safety Focus
Culture        • Safety is now the first agenda item at every
                 monthly Department Head meeting.
Labour Strategy
               • Labour/Management meetings across all
                 departments on a regular basis
               • Union Executive/Senior Management meetings
                 with all unions
               • Recognize that sometimes only an arbitrator can
                 make decisions that bring closure to an issue
               • Working with our Unions on policies and
Union
Relationship     procedures to ensure two way communication
Strategy         during implementation
               • Our goal is to develop and maintain good working
                 relationships with all unions, with each having
                 respect for the other’s roles.
Labour Strategy
                 •   Council Updates
                 •   Council Briefs
                 •   The Buzz
                 •   Department Head meetings monthly
                 •   GM/HR bi-weekly meetings
                 •   One on One meetings
Communications   •   Department meetings monthly
                 •   PSA/Press releases internal first
                 •   City Manager updates (New)
Roadmap for Growth




Roadmap
Roadmap for Growth



                Green – Progressing on Schedule
                Yellow – Progressing; Schedule Modified
Roadmap         Red – Project Under Review
                Black – Project Complete
Roadmap for Growth
              Project                                                 Project Champion                  Project Leader                   Status Details
                                              (Note, this info links to individual project tabs, you do not enter data here)
              Infrastructure
          1   IWWTF Phase III (Q1-12)                                 Ted Snure                         Patrick Pulak                      G     Details
          2   Black Farm Development (Q1-12)                          Ted Snure                         Angie Veilleux                     G     Details
          3   Cityworks (Q1-12)                                       Rod Sage                          Jaime Hart / Andrew Wilson         G     Details
          4   North Hill Sewer Servicing (Q1-12)                      Ian Christiansen                  Patrick Pulak                      G     Details
          5   Diking Upgrades (Q1-12)                                 Ian Christiansen                  Steve Hayward                      G     Details
          6   Storm Water Drainage Plan (Q1-12)                       Ian Christiansen                  Steve Hayward                      Y     Details
          7   Elimination of Combined Sewers (Q1-12)                  Ted Snure / Ian Christiansen      Patrick Pulak                      G     Details
          8   Greywater Recovery Strategy (Q1-12)                      Ian Christiansen                 Patrick Pulak                      G     Details
              Communications
          1   Website Upgrades (Q1-12)                                Scott Hildebrand                  Todd Burton                        G     Details
          2   Communications Strategy (Q1-12)                         Scott Hildebrand                  Allison Collins                    G     Details
          3   Branding & Logo Strategy (Q1-12)                        Scott Hildebrand                  Allison Collins                    G     Details
              Rural & Community Outreach
          1   Regionalization & Shared Services (Q1-12)               Dean Hammond                      Vivianne Lockerby                  G     Details
          2   Elton / Cornwallis Annexation Strategy                  Director of Planning              Angie Veilleux / Dan McPherson     G     Details
          3   RM & AMM Annual Conventions (Q1-12)                     Mayor Shari Decter Hirst          Council                            b     Details
              Affordable Housing
Roadmap   1
          2
              Define Affordable Housing (Q1-12)
              350 Units of Affordable Housing (Q1-12)
                                                                      Sandy Trudel
                                                                      Sandy Trudel
                                                                                                        Sandy Trudel
                                                                                                        Sandy Trudel
                                                                                                                                           G
                                                                                                                                           G
                                                                                                                                                 Details
                                                                                                                                                 Details
          3   Affordable Housing First Policy (Q1-12)                 Sandy Trudel                      Sandy Trudel                       G     Details
          4   Inclusionary By-law (Q1-12)                             Sandy Trudel                      Director of Planning               G     Details
          5   Secondary Suite/Boarding House By-law (Q1-12)           Sandy Trudel                      Director of Planning               G     Details
          6   Developer / Government Strategy (Q1-12)                 Sandy Trudel                      Director of Planning                     Details
          7   Derelict Building Strategy (Q1-12)                      Con Arvisais                      Heather Ewasiuk                    G     Details
          8   City Infill Opportunities (Q1-12)                       Angie Veilleux                    Community planners                       Details
              Economic Development
          1   2017 Canada Games Bid (Q1-12)                           Dean Hammond                      Erin Brown                         G     Details
          2   Hotel Tax Strategy (Q1-12)                              Dean Hammond                      Sandy Trudel                       b     Details
          3   Economic Development Strategy (Q1-12)                   Sandy Trudel                      ED Team                            G     Details
          4   Airport Strategy (Q1-12)                                Rod Sage                          Tim Sanderson                      G     Details
          5   Highway 10 Lobbying (Q1-12)                             Mayor Shari Decter Hirst          Council                            Y     Details
          6   Smart City Strategy (Q1-12)                             Sandy Trudel                      ED Team                                  Details
          7   Tourism Strategy (Q1-12)                                Scott Hildebrand                  Sandy Trudel                             Details
              Downtown Hub
          1   Pedestrian Mall (Q1-12)                                 Renaissance Brandon               Braden Pilling                     G     Details
          2   Building Equivalency Standards (Q1-12)                  Ted Snure                         Director of Planning                     Details
          3   Renaissance District Secondary Plan (Q1-12)             Renaissance Brandon Board         Braden Pilling                     b     Details
          4   Entertainment Complex Options (Q1-12)                   Ted Snure                         Director of Planning               G     Details
Roadmap for Growth
               Environment
          1    Large Complex Sanitation Strategy (Q1-12)            Rod Sage                 Ian Broome                        G   Details
          2    Greenspace Master Plan (Q1-12)                       Rod Sage                 Perry Roque                       R   Details
          3    Household Hazardous Waste Strategy (Q1-12)           Rod Sage                 Ian Broome                        G   Details
          4    City Wide Recycling Strategy (Q1-12)                 Rod Sage                 Ian Broome                        G   Details
          5    Organics / Composting Strategy (Q1-12)               Rod Sage                 Ian Broome                        G   Details
          6    Green Development Strategy (Q1-12)                   Director of Planning     Angie Veilleux                        Details
          7    Green Purchasing Strategy (Q1-12)                    Dean Hammond             Vivianne Lockerby                 G   Details
               Culture & Heritage
          1    Two Culture Events (Q1-12)                           Rod Sage / Perry Roque   Esther Bryan / Hope Roberts       G   Details
          2    Culture (Q1-12)                                      Rod Sage / Perry Roque   Esther Bryan / Hope Roberts       G   Details
          3    Brandon Museum Permanent Facility (Q1-12)            Scott Hildebrand                                           b   Details
          4    Sculptures on the Streets (Q1-12)                    Rod Sage / Perry Roque   Esther Bryan                      R   Details
          5    Establish Brandon Arts Council (Q1-12)               Rod Sage / Perry Roque   Esther Bryan                      G   Details
               Recreation
          1    Recreation Master Plan Update (Q1-12)                Rod Sage                 Perry Roque / Bryce Wilson        R   Details
          2    WC Golf Course Strategy (Q1-12)                      Rod Sage                 Perry Roque / Bryce Wilson        G   Details
          3    Veteran's Way Rec Plan (Q1-12)                       Angie Veilleux           Community planners                G   Details
Roadmap   4    Establish Rec. Department (Q1-12)                    Rod Sage                 Perry Roque                       R   Details
          5    Community Center Strategy (Q1-12)                    Rod Sage                 Perry Roque / Esther Bryan        G   Details
          6    School Facilities Use Strategy (Q1-12)               Rod Sage                 Bryce Wilson / Perry Roque        B   Details
          7    Relocate Skating Oval (Q1-12)                        Rod Sage                 Perry Roque / Lois MacDonald      G   Details
          8    Close Walkway / Bike Path Loops (Q1-12)              Rod Sage / Perry Roque   Bryce Wilson                      Y   Details
               Supporting Projects
           1   Overhaul Budget Process (Q1-12)                      Dean Hammond             Val Rochelle                      G   Details
           2   Employee Relations Strategy (Q1-12)                  Scott Hildebrand         Vicki Fifi                        G   Details
           3   Pay Admin Review (Q1-12)                             Scott Hildebrand         Sandra Wallace / Vicki Fifi       b   Details
           4   Performance Management Strategy (Q1-12)              Scott Hildebrand         Vicki Fifi                        G   Details
           5   Organizational Sustainability (Q1-12)                Scott Hildebrand         Vicki Fifi                        G   Details
           6   Critical Hires (Q1-12)                               Scott Hildebrand         Vicki Fifi                        b   Details
           7   Analysis of Royal Red Permanent Facilities (Q1-12)   Council                  Scott Hildebrand / Dean Hammond   Y   Details
           8   Brown Block Demolition (Q1-12)                       Ted Snure                Senior building inspector         b   Details
           9   Secure Brandon Inn (Q1-12)                           Ted Snure                Renaissance Brandon               b   Details
          10   Riverbank Corridor Long-Term Funding                 Ted Snure                Brandon Riverbank Inc             G   Details
THANK YOU

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Labour Strategy

  • 1. LABOUR STRATEGY City of Brandon 2012
  • 2. Agenda • Labour Strategy • Employee Relations Strategy • Performance Management • Organizational Structure • Vacancy Management • Human Resource Planning • Safety Focus Culture • Union Relationship Strategy • Communication • Roadmap for Growth - Update • Other Updates.
  • 3. Labour Strategy • The core of our business and our budget is human resources • We are a service based organization and everything we do involves our staff • Our residents interact with us more than ever and expect increased services and value for their money Overview • Our residents demand information and an understanding of process and controls • Our role is to strategically balance our human resources to meet the demand, while at the same time find more effective and efficient ways to provide these services.
  • 4. Labour Strategy • I was asked to set up a meeting to provide you with the highlights of our 2012 strategy • This strategy has been a work in progress for months and will continue to evolve going forward • Through Council, our job as administration is Overview to execute the day to day business of this organization and be accountable to its success.
  • 5. Labour Strategy • June 2011 – we created a leadership team to build and implement an Employee Relations Strategy. • Why?........to correct: • Inconsistent application of collective agreements • Out-dated and non-relevant policies Employee Relations Strategy • Inconsistent application of city policies (Where we are at today) • Managers without the proper education and training to effectively manage employees • Managers avoiding conflict and not being held accountable • Different Union stances sometimes require clarification.
  • 6. Labour Strategy • The Management group have now all completed a week long course on ‘Managing Employees in a Unionized Environment’ • Improved communication through new initiatives (Communication audit of facilities) • Upcoming Education and Training - discipline Employee training Relations Strategy (accomplishments) • Upcoming policy training for our new Code of Ethics and Attendance Support Policies rollout • Monthly progress reports at Department Head meetings to provide the group with ongoing activity.
  • 7. Labour Strategy • In my experience this is a must in any organization to set, manage and monitor goals • Ability to create a team atmosphere with a common vision • Ability to build a strong and capable team • Most importantly, an ability to hold people accountable Performance Management • Success Factors is the system and tool we have decided to use for 2012 and going forward.
  • 8. Labour Strategy • To provide a snapshot of the organization as a whole or by department • Manage employees and plan for the future • Provide a base and a control system when making decisions Organizational • Ability to show annual comparative data that Structure is accurate and easily understood • We will have a process for senior management to identify future retirement candidates for succession planning puposes.
  • 9. Labour Strategy • An important process in any growing and changing organization • Provides a control process to determine needs throughout the organization • Allows for vacancies to be discussed and reviewed to determine needs • HR Department owns and initiates the Vacancy Management process as positions become vacant • The review process includes the General Managers, HR Director and City Manager for all division managers and supervisors excluding Protective Services.
  • 10. Labour Strategy • In Protective Services the review process involves the Chief, Deputies, Inspectors and City Manager for all officer positions • There is a paper trail of decisions and HR is always current • The City Manager will be up to speed at all times and will be required to sign off on Vacancy Management these changes.
  • 11. Labour Strategy • Necessary for planning future growth, succession planning, and retirements • This process allows us to pin point coaching opportunities, training and development, and mentoring • It allows planning for the future and a clear outlook by department Human Resource Planning • This will become a priority over the next few months as I expect retirements and unexpected changes to occur and we need to be prepared.
  • 12. Labour Strategy • An important part of our business and culture and has become a priority • We are responsible to protect employees • We must reduce our current WCB rates • We need to find a way to change and improve our safety culture at every level of the organization Safety Focus Culture • Safety is now the first agenda item at every monthly Department Head meeting.
  • 13. Labour Strategy • Labour/Management meetings across all departments on a regular basis • Union Executive/Senior Management meetings with all unions • Recognize that sometimes only an arbitrator can make decisions that bring closure to an issue • Working with our Unions on policies and Union Relationship procedures to ensure two way communication Strategy during implementation • Our goal is to develop and maintain good working relationships with all unions, with each having respect for the other’s roles.
  • 14. Labour Strategy • Council Updates • Council Briefs • The Buzz • Department Head meetings monthly • GM/HR bi-weekly meetings • One on One meetings Communications • Department meetings monthly • PSA/Press releases internal first • City Manager updates (New)
  • 16. Roadmap for Growth Green – Progressing on Schedule Yellow – Progressing; Schedule Modified Roadmap Red – Project Under Review Black – Project Complete
  • 17. Roadmap for Growth Project Project Champion Project Leader Status Details (Note, this info links to individual project tabs, you do not enter data here) Infrastructure 1 IWWTF Phase III (Q1-12) Ted Snure Patrick Pulak G Details 2 Black Farm Development (Q1-12) Ted Snure Angie Veilleux G Details 3 Cityworks (Q1-12) Rod Sage Jaime Hart / Andrew Wilson G Details 4 North Hill Sewer Servicing (Q1-12) Ian Christiansen Patrick Pulak G Details 5 Diking Upgrades (Q1-12) Ian Christiansen Steve Hayward G Details 6 Storm Water Drainage Plan (Q1-12) Ian Christiansen Steve Hayward Y Details 7 Elimination of Combined Sewers (Q1-12) Ted Snure / Ian Christiansen Patrick Pulak G Details 8 Greywater Recovery Strategy (Q1-12) Ian Christiansen Patrick Pulak G Details Communications 1 Website Upgrades (Q1-12) Scott Hildebrand Todd Burton G Details 2 Communications Strategy (Q1-12) Scott Hildebrand Allison Collins G Details 3 Branding & Logo Strategy (Q1-12) Scott Hildebrand Allison Collins G Details Rural & Community Outreach 1 Regionalization & Shared Services (Q1-12) Dean Hammond Vivianne Lockerby G Details 2 Elton / Cornwallis Annexation Strategy Director of Planning Angie Veilleux / Dan McPherson G Details 3 RM & AMM Annual Conventions (Q1-12) Mayor Shari Decter Hirst Council b Details Affordable Housing Roadmap 1 2 Define Affordable Housing (Q1-12) 350 Units of Affordable Housing (Q1-12) Sandy Trudel Sandy Trudel Sandy Trudel Sandy Trudel G G Details Details 3 Affordable Housing First Policy (Q1-12) Sandy Trudel Sandy Trudel G Details 4 Inclusionary By-law (Q1-12) Sandy Trudel Director of Planning G Details 5 Secondary Suite/Boarding House By-law (Q1-12) Sandy Trudel Director of Planning G Details 6 Developer / Government Strategy (Q1-12) Sandy Trudel Director of Planning Details 7 Derelict Building Strategy (Q1-12) Con Arvisais Heather Ewasiuk G Details 8 City Infill Opportunities (Q1-12) Angie Veilleux Community planners Details Economic Development 1 2017 Canada Games Bid (Q1-12) Dean Hammond Erin Brown G Details 2 Hotel Tax Strategy (Q1-12) Dean Hammond Sandy Trudel b Details 3 Economic Development Strategy (Q1-12) Sandy Trudel ED Team G Details 4 Airport Strategy (Q1-12) Rod Sage Tim Sanderson G Details 5 Highway 10 Lobbying (Q1-12) Mayor Shari Decter Hirst Council Y Details 6 Smart City Strategy (Q1-12) Sandy Trudel ED Team Details 7 Tourism Strategy (Q1-12) Scott Hildebrand Sandy Trudel Details Downtown Hub 1 Pedestrian Mall (Q1-12) Renaissance Brandon Braden Pilling G Details 2 Building Equivalency Standards (Q1-12) Ted Snure Director of Planning Details 3 Renaissance District Secondary Plan (Q1-12) Renaissance Brandon Board Braden Pilling b Details 4 Entertainment Complex Options (Q1-12) Ted Snure Director of Planning G Details
  • 18. Roadmap for Growth Environment 1 Large Complex Sanitation Strategy (Q1-12) Rod Sage Ian Broome G Details 2 Greenspace Master Plan (Q1-12) Rod Sage Perry Roque R Details 3 Household Hazardous Waste Strategy (Q1-12) Rod Sage Ian Broome G Details 4 City Wide Recycling Strategy (Q1-12) Rod Sage Ian Broome G Details 5 Organics / Composting Strategy (Q1-12) Rod Sage Ian Broome G Details 6 Green Development Strategy (Q1-12) Director of Planning Angie Veilleux Details 7 Green Purchasing Strategy (Q1-12) Dean Hammond Vivianne Lockerby G Details Culture & Heritage 1 Two Culture Events (Q1-12) Rod Sage / Perry Roque Esther Bryan / Hope Roberts G Details 2 Culture (Q1-12) Rod Sage / Perry Roque Esther Bryan / Hope Roberts G Details 3 Brandon Museum Permanent Facility (Q1-12) Scott Hildebrand b Details 4 Sculptures on the Streets (Q1-12) Rod Sage / Perry Roque Esther Bryan R Details 5 Establish Brandon Arts Council (Q1-12) Rod Sage / Perry Roque Esther Bryan G Details Recreation 1 Recreation Master Plan Update (Q1-12) Rod Sage Perry Roque / Bryce Wilson R Details 2 WC Golf Course Strategy (Q1-12) Rod Sage Perry Roque / Bryce Wilson G Details 3 Veteran's Way Rec Plan (Q1-12) Angie Veilleux Community planners G Details Roadmap 4 Establish Rec. Department (Q1-12) Rod Sage Perry Roque R Details 5 Community Center Strategy (Q1-12) Rod Sage Perry Roque / Esther Bryan G Details 6 School Facilities Use Strategy (Q1-12) Rod Sage Bryce Wilson / Perry Roque B Details 7 Relocate Skating Oval (Q1-12) Rod Sage Perry Roque / Lois MacDonald G Details 8 Close Walkway / Bike Path Loops (Q1-12) Rod Sage / Perry Roque Bryce Wilson Y Details Supporting Projects 1 Overhaul Budget Process (Q1-12) Dean Hammond Val Rochelle G Details 2 Employee Relations Strategy (Q1-12) Scott Hildebrand Vicki Fifi G Details 3 Pay Admin Review (Q1-12) Scott Hildebrand Sandra Wallace / Vicki Fifi b Details 4 Performance Management Strategy (Q1-12) Scott Hildebrand Vicki Fifi G Details 5 Organizational Sustainability (Q1-12) Scott Hildebrand Vicki Fifi G Details 6 Critical Hires (Q1-12) Scott Hildebrand Vicki Fifi b Details 7 Analysis of Royal Red Permanent Facilities (Q1-12) Council Scott Hildebrand / Dean Hammond Y Details 8 Brown Block Demolition (Q1-12) Ted Snure Senior building inspector b Details 9 Secure Brandon Inn (Q1-12) Ted Snure Renaissance Brandon b Details 10 Riverbank Corridor Long-Term Funding Ted Snure Brandon Riverbank Inc G Details

Notes de l'éditeur

  1. Questions at the end