1. Dr. Gianluca Misuraca
Senior Scientist, Information Society
Unit of the European Commission’s
Joint Research Centre
2. The social and economic role of eInclusion
intermediaries in the European Union:
Results from the MIREIA project
Gianluca Misuraca
Senior Scientist, European Commission, JRC-IPTS
The views expressed by the authors are not necessarily those of the EC
3. Joint Research Centre
Institute for Prospective
Technological Studies
Serving society
Stimulating Innovation
Supporting legislation
3
4. State of the Union…
Deepest and longest recession
since the birth of the EU…
Unemployment hits record highs…
26.654 million unemployed
people in EU28 (11%)
Youth unemployment in
EU28: 23.4% (5.560 million
people - under 25)
Source: Eurostat, July 2013
4
5. Poverty is rising…
In 2011, 119.6 million people
(24.2% of EU27) at risk of
poverty or social exclusion
(AROPE)
Increased from 23.6% in only
one year (2010)
The AROPE indicator is defined as the share of the population in at least one of the
following three conditions:
1) at risk of poverty (meaning below the poverty threshold);
2) in a situation of severe material deprivation;
3) living in a household with very low work intensity.
5
7. ICT-enabled innovation
and Employment
85.0
More innovative
countries have higher
employment rates
SE
80.0
Employment rate (2011)
NL
DK
75.0
AT
DE
UK
FI
CY
CZ
LU
70.0
PT
SI
EE
FR
LT
LV
BE
PL
65.0
SK
BG
IE
RO
ES
MT
IT
60.0
HU
EL
R² = 0.3098
corr. = 0.556
55.0
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
Index of economic impact of innovation (2010-2011)
Source: DG Research and Innovation - Economic Analysis unit (2013)
Data: Eurostat, Innovation Union Scoreboard 2013
ICT play an important role in
enabling innovation
Source: Regional Innovation Scoreboard 2012
7
8. eInclusion Policy:
evolving context
Objectives: to reduce gaps in ICT usage and promote the use of ICT to
overcome
exclusion,
and
improve
economic
performance,
employment
opportunities, quality of life, social participation and cohesion
Inclusive pillar of the Lisbon Strategy under the i2010 Agenda
Riga (2006) and Vienna (2008) Ministerial Declarations
Among the key targets of the Europe 2020 strategy
Increase employment from 69 to 75% of EU population
Improve educational levels (school drop-out <10%; at least 40% of 30-34 years
old to complete tertiary education)
20 million people out of poverty and/or social exclusion
Key element of EU2020 flagships and social & economic policies
Digital Agenda; Innovation Union; Agenda for new skills and new jobs; Youth
on the move; European platform against poverty & social exclusion;
EU Employment Package (2012) and Social Investment Package (2013)
8
9. An untapped resource
eInclusion intermediaries
Crucial role due to their multiplier/amplifier effects
High diversity in the EU
Telecentres, Cybercafés, Libraries, civic centres, educational and
training institutions, NGOs, private and public organisations, etc.
Limited policy attention and important ‘knowledge gaps’
9
10. Objectives
In cooperation with
stakeholders, MIREIA is
involving researchers and
practitioners to:
1. Map eInclusion actors in Europe to better understand their
characteristics and policy potential;
2. Design and 'test' a methodological framework to enhance
capacity of eInclusion intermediaries and engage them to
collect data and to measure their impacts
http://is.jrc.ec.europa.eu/pages/EAP/eInclusion/MIREIA.html
10
11. Focus
(Unit of Analysis)
eInclusion intermediary actors
Public, private and third sector organisations which
intentionally address social inclusion goals through ICTs
or promote the use of ICTs to enhance the socioeconomic inclusion of marginalized and disadvantaged
groups and of people at risk of exclusion
Source, JRC-IPTS (2012).
11
12. EU27 Mapping:
Methodology
First attempt of collection of
primary data at EU27 level
In collaboration with
2,752 organisations
>300 Networks
≥ (70.000 members)
Literature
review
3 Locality
Mapping
EU 27
Mapping
27 Countries
15 languages
14 country profiles
12
13. Typology
of eInclusion actors
PUBLIC SECTOR
1. National, Regional or State
Agencies
2. Municipal/City Government
3. Public Libraries
4. Government-run Telecentres
5. Formal Educational Institutions
PRIVATE SECTOR
1.Cybercafés
2.Private Training
Organizations
3.Formal Educational
Institutions
4.Other
THIRD SECTOR
1. Non-governmental organizations
2. Associations, Foundations, or
Charities
3. Community Organizations
4. Cooperative
5. Federation
6. Trade Union
7. Informal Network
8. Other
13
14. Estimated
'market’ size
Public
libraries,
municipalities,
government and NGO-run telecentres
represent the bulk of eInclusion
actors with variations across the EU27
Sector and Type
Low participation of private sector
>20% of
networks
networks
organisations are
or
members
of
≥250,000
eInclusion
intermediaries in EU27
1 actor every 2,000 citizens
14
16. Organisational
capacities
Staff size
Size (Staff & Budget)
Less than €10,000
22%
€10,000 to €100,000
25%
€100,000 to €1 million
18%
€1 to €10 million
More than €10 million
9%
3%
Annual
Budget
16
17. Targets Groups
General (all groups)
54%
Adults
51%
Senior citizens/elderly
49%
Young adults
46%
Unemployed people
42%
Children
37%
Women
36%
Low-skilled people
34%
Individuals w/physical disabilities
27%
Migrants
24%
0%
10%
20%
30%
40%
50%
60%
Percentage of organizations which
serve that target group
17
18. Services
ICT enabled
services
Internet &…
Social & Economic
services
88%
Basic ICT Skills…
80%
Online job…
50%
Social Media…
48%
eGovernment
45%
eAccessibility…
Online safety
24%
50%
26%
24%
23%
Vocational training
26%
0%
44%
Social/Government…
33%
ICT skills for…
Other
Language training
36%
Advanced ICT…
55%
Entrepreneurship…
45%
Online courses
Employment services
22%
Legal assistance
100%
9%
0%
20%
40%
60%
Percentage of organizations that provide such services
18
19. Key results
Important effort of characterisation and first mapping at EU27 level
A myriad of actors playing a vital social and economic role
in spite of limited resources and organisational capacities
Crucial contribution to advancing the Digital Agenda for Europe and
other key social and economic policy goals of the EU
baseline for future research and a 'living directory' for policy interventions
strengthening community building, digital empowerment, social inclusion,
learning and employability
Complementarity of social functions performed
High potential for the creation of multi-stakeholders partnerships
19
20. Policy Options
Support the network effects, the innovation processes created and the
services provided by this high and diverse number of organisations
Create the conditions for a larger involvement of the private sector
e.g. CSR, innovative PPP, and within the Grand Coalition for Digital Jobs
Reinforce the capacities of eInclusion intermediary actors to further
develop their entrepreneurial skills and ensure self-sustainability
Half of which have <10 employees and annual budgets of <100.000€
through service provision and the establishment of business models
increasingly based on usage/service fees
Strengthen the role these organisations can play in addressing digital
exclusion, employability, and the shortage of ICT skilled workers
Link to the Social Investment Package and cohesion policy instruments
20
EXAMPLES: POVERTY in FRANCE, ITALY, GERMANYAt least 14% (more than 8 million people) live on less than 60% of the average income in France. The French poverty line is officially 964 euros for a single person per month. And this is the euro zone’s second-richest country, after Germany.In the euro zone’s third-largest economy, Italy, a map has been made public showing where the poor can get free meals and lodging in Rome. Its statistics agency’s latest findings show that more than 28% of Italians were already suffering close to the poverty line or below it in 2011. The average income for a person considered poor here is just over 700 euros per month.The climb in poverty trends is even evident also in Germany, the leading euro zone economy, which is not applying austerity policies.Its national statistics show that nearly 16% of Germans were living below the poverty line in 2011 – again, measured as 60% of the average wage, or 940 euros per month
The unit of analysis is represented by the individual telecentre and, by extension, any similar centre that provides eInclusion services/opportunities. A telecentre is defined in this study as 'a public place where people can access computers, the Internet, and other digital technologies that enable them to gather information, create, learn, and communicate with others while they develop essential digital skills. While each telecentre is different, their common focus is on the use of digital technologies to support community, economic, educational, and social development—reducing isolation, bridging the digital divide, promoting health issues, and creating economic opportunities, to name a few'. In addition to this general definition, study participants were selected based on the following criteria:The public nature of the space or service provided by the organizations, reflected in the fact that at least “access to Internet” service is available to the general public, or to everybody belonging to a socially-disadvantaged target group (e.g. a women association which provides access and training only to women). This definition would exclude schools providing access and training to their students only.The organization must have a social mission (independently of its for-profit or non-for profit character). In this way, specific categories like social enterprises providing paid services fall into the sample, while pure commercial cybercafés would not be included in the sample.If the organization provides other ICT-enabled services in addition to just access, for example ICT skills training.As defined in wikipedia: http://en.wikipedia.org/wiki/Telecentre
Diversity (Typology) & Dependency of the changing local context (needs of targets groups,…)
Strong links among eInclusion Actors & ICT & Employments related services