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SEO Workshop
BY CLARE HOANG (CLAREH@SINGTEL.COM)
MARCH 2015
Agenda
 Search Engine Landscape
 SEO vs. SEM
 SEO Ranking Factors ( 2014)
 The 3C’s of SEO
 Crawl-ability
 Content
 Connections
Search engine landscape in Singapore
Search
engine
Market Share
( 14-15)
Google 92.03%
Yahoo! 5.15%
Bing 1.88%
Ask 0.3%
Baidu 0.27%
Other 0.38%
Total 100%
How about e-Shop ?
March 14 – March 15
Channels Visits %
Organic
Search
1,811,674 19.35%
Direct 1,101,817 11.76%
Paid Search 1,039,909 11.10%
Social 70,318 0.75%
Overall site 9,366,585 100%
87.50%
8.98%
2.91%
0.36%
0.12%
SEO & SEM on SERP
SEO
Organic
Search
Results Area
SEM
Paid Search
Results Area
Eye Tracking Heat Map Research
Eye Tracking Heat Map Research
 It’s important to be above the fold
 The top 2 organic results receive
more than 50% of the clicks on the
SERP
 Users read from top –down, and from
left – right ( F-shaped pattern)
 ~ 80% of searchers click on organic
results
 ~ 20% of clicks on PPC
SEO/ SEM S.W.O.T
SEO SEM
Strengths • High level of clicks and trust ( brand
value)
• More relevant ( more contextual)
• Long-lasting results
• Low cost
• Immediate results
• ROI-focused
• Google’s best friend 
Weaknesses • Takes time to be on #1 page
• Hard to predict. Depends on competition
& Google’s Dance
• Less contextual  Low clicks & trust
• High cost
Opportunities • Untapped huge reach potentials
• “Focus on the users, all else will follow” (
Google’s #1 philosophy)
• Google Product Listing Ads | Re-
marketing/targeting
Threats • Google updates search algorithm on the
whim
• > 200 ranking factors
• Negative SEO
• Google “Not Provided” Keywords > 90%
• Google disallows ads or bans accounts
• Intense competition: everyone has the
same tools, can’t think out of the box too
much
We cannot build a House in a Day…
 SEO is not an overnight work. It takes 3-6 months ( even more) to see results
 SEO must be done in line with Google standards
 Never employ black hat solutions for quick fixes
 SEO is a long-term investment yet long-lasting impacts
The Devil is in the Details
SEO Ranking Factors ( 2014)
Factors Details
Content High quality/media rich, relevant
Technology Robust site architecture ( breadcrumb, clean URL, optimal linking
structure)
Short loading times
Presence of meta tags
Sitemap(s)
Backlinks/ Inbound Links Quantity & quality. Referring domains
Social Signals Indication of whether your content/website is of good quality
User Signals First time there is a relation between rankings and higher CTR, lower
bounce rates , and high time-on-site
Searchmetrics Study, Sep 2014
Content
High quality, Unique,
Relevant
The 3C’s of SEO
Connection
Links, Authority, Click-
ability
Crawl-ability
Index-ability, Technical,
Sitemap(s)
SEO is the
combined effects
of all these
Copywriters,
Marketers
Who are Taking Part?
Bloggers, Links/
Email Outreach
Developers,
UI/UX
SEO is the joint efforts
of cross-functional
collaborations
internally & externally
The 3C’s of SEO
Crawl-ability
Index-ability, Technical,
Sitemap(s)
 Sitemap(s)
 Robots.txt / Meta Robots
Tag
 Website Architecture
 URL Structure
 Page Speed
Focus on the users, all else will follow ( Google’s #1 philosophy)
Crawling
Indexing
Ranking
Which pages are crawled by the search
engine?
What kind of pages are they?
Has the search engine indexed all of the
crawled pages ?
How does the search engine rank ?
 Relevant
 Useful
Crawl Efficiency Checklist
 Ensure page load times aren’t slow to reduce number of pages crawled
 Ensure server is responsive
 Use compression
 Return a 404 for not found content
 Ensure each page has at least one link
 No duplicate ( if possible )
 Avoid infinite redirects and redirect loops
 Ensure most important pages are linked from home page
 No JavaScript redirects or meta refresh redirects (if possible)
 Reasonable use of Google Webmaster Tools crawl setting
 Many more…
Proper Redirects
Just use 301 Redirects
How to Improve Crawl-ability
Focus on the users, all else will follow ( Google’s #1 philosophy)
The Index-ability Story
 Indexing is like buying lottery tickets – without a ticket, we have no chance of
winning
 Do we have spider traps and barriers to indexing?
 Improper redirects
 Incorrect robots coding
JavaScript
Multiple dynamic variables & Session ID’s
Session ID’s or cookie restrictions
Inclusion Test
Focus on the users, all else will follow ( Google’s #1 philosophy)
Indexing Instructions | Robots.txt
 Primary used to tell search engines what
to exclude, not what to crawl
 Keep spiders from specific section of
the site ( private, sensitive, user profiles)
 Done wrong, can block bots from entire
site
User-agent: * applied to all robots
Disallow: / what pages they shouldn’t visit, crawl
and index
Focus on the users, all else will follow ( Google’s #1 philosophy)
Indexing Instructions | Meta robots tag
Focus on the users, all else will follow ( Google’s #1 philosophy)
 Page-level meta tag
 Sits in the <head> part of page’s code
<meta name =“robots” content=“noindex”>
What For Note
<meta name=”robots” content=”noindex”><meta
name=”robots” content=”noindex,follow”>
Do not index this page (noindex,follow) is optional
Link juice flow through by
default
<meta name=”robots” content=”noindex,nofollow”><meta
name=”robots” content=”none”>
Do not index this page
Do not follow the links on it
<meta name=”robots” content=”index”><meta
name=”robots” content=”index,follow”>
Index this page
Follow links from it
No need to set for this case.
Default condition for a page is
to be indexed and followed
<meta name=”robots” content=”nofollow”><meta
name=”robots” content=”index,nofollow”>
Index this page
Do not follow links on it
“index,nofollow” is optional
Being indexed is by default
Note: meta robots can’t work if you’ve blocked a page from being crawled with robots.txt
Website Architecture : Flat vs. Deep
 A clear structure is easy to navigate and
crawl
 Link Juice ( PageRank) flow through easily
Focus on the users, all else will follow ( Google’s #1 philosophy)
singtelshop.com
singtel.com
3-click Rule
Link Juice Flowing
 The deeper the site structure is,
the thinner the link juice is passed
on
 The flatter the site structure is, the
greater chances of boosting
ranking
Focus on the users, all else will follow ( Google’s #1 philosophy)
How Link Juice is Passed
 Every web page has a limited amount of
link juice it can pass ( determined by
PageRank)
 Case 1: PR points = 20, 5 do-follow links
Each link gets 20/5 = 4 PR points
 Case 2: PR points = 20 , link to 5 links, 4/5
have “nofollow” tag
Do-follow link gets full 20 points of link juice
Is this always the case to prevent link
juice dilution? The answer is Depends
rel=“nofollow”
 To tell search engine NOT to follow this specific links  No Link Juice passing on
Should we rel=“nofollow” all external links?
Should we rel=“nofollow” all external links?
 Matt Cutts ( Google) says PR/ Link Juice is lost through
nofollow as it is through followed links
The web is no longer web
without links
URL Structure/ Naming Convention
 SEO & user-friendly for both search engine &
online users ( visitors  purchasers)
 Comply with SEO best practices
 Consistency across pages
 Standard practices for all teams dealing with
online content
Focus on the users, all else will follow ( Google’s #1 philosophy)
URL Structure
Let’s compare
https://www.singtelshop.com/mobile/phone-details.jsf?brandId=102&modelId=GNOTE4_CAT632GB
https://www.singtel.com/shop/phones/all-phones/samsung/galaxy-note-4
Recommended Practices for Dev
Focus on the users, all else will follow ( Google’s #1 philosophy)
Page Speed
 One of Google’s ranking signals
 How quickly do we deliver
content?
 Dirty code
 Unnecessary files
 No Compression
 Oversized images
 Direct impact on user’s signals (
bounce rate, time spent on site)
PageSpeed Insights test ( link )
Don’t Waste the Spiders Time!
Increase Page Speed Checklist
What Actions
Minify CSS, JavaScript, and HTML Removing spaces, commas, code comments, unused codes
Reduced Redirects Reducing waiting time for users
Leverage browser caching Setting expiry date or maximum age in the HTTPs headers for static
resources to instruct the browser to load previously downloaded
resources from local disk rather than over the network
Improve server response time
Optimize images Properly formatting and compressing can save many bytes of data
Reference: https://developers.google.com/speed/pagespeed/insights/?url=singtelshop.com
Don’t Waste the Spiders Time!
Recap for Dev
Important SEO HTML tags
Title tag <head>
<title>keyword</title>
</head>
H1, H2, H3 <h1>Most important</h1>
<h2>Second most important </h2>
</h3>Third Most important </h3>
Bold, Strong <b>keyword</b>
<strong>keyword</strong>
Image <img src=”keyword.jpg” alt=”keyword” />
Hyperlink <a href=”http://www.website.com/page.html” title=”keyword”>keyword</a>
Hyperlink ( nofollow) <a href=”http://www.website.com/page.html” title=”keyword”
rel=”nofollow”>keyword</a>
Recap for Dev
Search Engine Indexing Limits
Sitemap XML Protocol to inform the search engine of our pages / http://www.sitemaps.org/
Robots.txt Available at www.yoursite.com/robots.txt)
User-agent: *
Disallow: /cgi-bin/
Disallow: /go/
Sitemap: http://www.mysite.com/google-sitemap-index.xml
Meta robots tag To give search engine instruction of page indexing and link(s) following
rel=nofollow Mainly used for low-quality websites that we link to or sponsored links
Clean folder/ file naming
convention | Clean URL structure
No hyphen, upper case, minimize parameters
No duplicate A page can be accessed by many ways ( rel=“canonical”)
Redirect 301 only
Crawl-ability Summary
Q&A
 Sitemap(s)
 Robots.txt / Meta Robots
Tag
 Website Architecture
 URL Structure
 Page Speed
Content
High quality, Unique,
Relevant
The 3C’s of SEO
 High-quality
 Unique
 Relevant *
 Useful **
 Sharable
 Keyword Research
Relevancy
 Ensuring that our pages are relevant to the query by :
 placing keywords in location that send strong signals to the
search engine
 providing rich/ useful content that answers users’ questions
Optimal Keyword Placement
Focus on the users, all else will follow ( Google’s #1 philosophy)
Optimal Keyword Placement
 Heading tags <H1> , <H2>, <H3>
 First paragraph: proper sentence wrapped keywords
 Body Copy : keywords appearing throughout page content
 Anchor Text: say NO to “ click here”. Anchor text should be
contextual, providing a valid reason for users to click
Low-quality Content & its Impacts
Bad content
Thin
Spun/ Automated
Duplicate
Irrelevant
Bad User
Signals
Low CTRs
High Bounce Rate
Low Time on Site
Low amount of returning visitors
Bad Usability
Design, Layout
Navigation
Too many 404 errors
Flash
 Website is indexed by Google still
 But ranking gets hurt badly
Focus on the users, all else will follow ( Google’s #1 philosophy)
Keyword Research is Crucial
Search Demand
High Cost &
Competition
Low Cost &
Risk
Low
probability of
conversion
High
probability of
conversion
1-2 word phrases (
singtel, mobile phones)
> 3 word phrases. Specific &
descriptive (e.g. difference
between Samsung s4 and s5)
Low-hanging fruits for SEO
• content optimization
• CRO
Long tail | High KEI = Our Hanging Fruits
SOBC = Stage of Buying Cycle
 Awareness
 Interest
 Desire *
 Action **
KEI (Keyword Effective Index)
= Search Volume/ Competitiveness
Competitive Ranking
 100,000 : Easy
 100,000 – 1M : Relatively Easy
 1M – 10M: Moderately Competitive
 10M – 100M: Competitive
 > 100M: Extremely Competitive
Content Summary
 High-quality
 Unique
 Relevant *
 Useful **
 Sharable
 Keyword Research
Q&A
The 3C’s of SEO
Connection
Links, Authority, Click-
ability
 Quality/ Natural Links
 Healthy Link Profile =
High-Authority Website
 Sharable Content =
Clickable = Conversion
Anatomy of a Link
3 types of Links
1. Internal
2. Outbound
3. Inbound/
Backlink
The Web is no longer Web without Links
Search Engine look for clusters of thematically similar content. To do this, they look
at
 Link Popularity : No. of links pointing to the site
 Link Authority : Quality of links pointing to the site
 Anchor Text, or Link Text : Keyword/phrase appearing in the title of page linking
to your site
Think of inbound links as “ votes of authority” between sites
The “ Click Here” Story
How confident are you
to click on “ Click here”
link?
Click for a Demo
Photos of my trip are here, here, and here
You can download it right here
How about?
View Demo
Photos of my trip: at the beach, on a boat, and going fishing
You can download Spotify on Google Play Store
We have plenty of “ Click Here” too
Google’s View on Natural Links
 Identify our audience ( persona) , their pain points, content they are
looking for
 Build Content Calendar
 Write relevant, useful content that address the need of users. Make it
sharable
#1.Focus on Audience, Build Content, not Links
How to earn Natural Links?
 Help our customers. They will build links for us unconditionally
 Find top influencers/ loyal customers online. They will be our brand
advocates
 Strengthen relationship with our partners : Cross-linking exchange
 Unlinked Mentions
#2. Build Connection/ Relationships
Act without expectation ( Lao Tzu)
How to earn Natural Links?
Last but not least,
Thank you!
FOR ANY QUESTION, CONTACT ME AT CLAREH@SINGTEL.COM
Glossary
1. Search keyword ( or search query): the word/ phrase that Internet users enter into the search box
2. SERP: Search Engine Result Page
3. PageRank : a link analysis algorithm used by Google to determine the relative importance of a website (0-10
scale)
4. Link Juice: The transfer of PageRank points when links are linked ( internally and externally)

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SEO WORKSHOP for Agile Team at SingTel March 2015

  • 1. SEO Workshop BY CLARE HOANG (CLAREH@SINGTEL.COM) MARCH 2015
  • 2. Agenda  Search Engine Landscape  SEO vs. SEM  SEO Ranking Factors ( 2014)  The 3C’s of SEO  Crawl-ability  Content  Connections
  • 3. Search engine landscape in Singapore Search engine Market Share ( 14-15) Google 92.03% Yahoo! 5.15% Bing 1.88% Ask 0.3% Baidu 0.27% Other 0.38% Total 100%
  • 4. How about e-Shop ? March 14 – March 15 Channels Visits % Organic Search 1,811,674 19.35% Direct 1,101,817 11.76% Paid Search 1,039,909 11.10% Social 70,318 0.75% Overall site 9,366,585 100% 87.50% 8.98% 2.91% 0.36% 0.12%
  • 5. SEO & SEM on SERP
  • 6. SEO Organic Search Results Area SEM Paid Search Results Area Eye Tracking Heat Map Research
  • 7. Eye Tracking Heat Map Research  It’s important to be above the fold  The top 2 organic results receive more than 50% of the clicks on the SERP  Users read from top –down, and from left – right ( F-shaped pattern)  ~ 80% of searchers click on organic results  ~ 20% of clicks on PPC
  • 8. SEO/ SEM S.W.O.T SEO SEM Strengths • High level of clicks and trust ( brand value) • More relevant ( more contextual) • Long-lasting results • Low cost • Immediate results • ROI-focused • Google’s best friend  Weaknesses • Takes time to be on #1 page • Hard to predict. Depends on competition & Google’s Dance • Less contextual  Low clicks & trust • High cost Opportunities • Untapped huge reach potentials • “Focus on the users, all else will follow” ( Google’s #1 philosophy) • Google Product Listing Ads | Re- marketing/targeting Threats • Google updates search algorithm on the whim • > 200 ranking factors • Negative SEO • Google “Not Provided” Keywords > 90% • Google disallows ads or bans accounts • Intense competition: everyone has the same tools, can’t think out of the box too much
  • 9. We cannot build a House in a Day…  SEO is not an overnight work. It takes 3-6 months ( even more) to see results  SEO must be done in line with Google standards  Never employ black hat solutions for quick fixes  SEO is a long-term investment yet long-lasting impacts The Devil is in the Details
  • 10. SEO Ranking Factors ( 2014) Factors Details Content High quality/media rich, relevant Technology Robust site architecture ( breadcrumb, clean URL, optimal linking structure) Short loading times Presence of meta tags Sitemap(s) Backlinks/ Inbound Links Quantity & quality. Referring domains Social Signals Indication of whether your content/website is of good quality User Signals First time there is a relation between rankings and higher CTR, lower bounce rates , and high time-on-site Searchmetrics Study, Sep 2014
  • 11. Content High quality, Unique, Relevant The 3C’s of SEO Connection Links, Authority, Click- ability Crawl-ability Index-ability, Technical, Sitemap(s) SEO is the combined effects of all these
  • 12. Copywriters, Marketers Who are Taking Part? Bloggers, Links/ Email Outreach Developers, UI/UX SEO is the joint efforts of cross-functional collaborations internally & externally
  • 13. The 3C’s of SEO Crawl-ability Index-ability, Technical, Sitemap(s)  Sitemap(s)  Robots.txt / Meta Robots Tag  Website Architecture  URL Structure  Page Speed Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 14. Crawling Indexing Ranking Which pages are crawled by the search engine? What kind of pages are they? Has the search engine indexed all of the crawled pages ? How does the search engine rank ?  Relevant  Useful
  • 15. Crawl Efficiency Checklist  Ensure page load times aren’t slow to reduce number of pages crawled  Ensure server is responsive  Use compression  Return a 404 for not found content  Ensure each page has at least one link  No duplicate ( if possible )  Avoid infinite redirects and redirect loops  Ensure most important pages are linked from home page  No JavaScript redirects or meta refresh redirects (if possible)  Reasonable use of Google Webmaster Tools crawl setting  Many more…
  • 16. Proper Redirects Just use 301 Redirects
  • 17. How to Improve Crawl-ability Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 18. The Index-ability Story  Indexing is like buying lottery tickets – without a ticket, we have no chance of winning  Do we have spider traps and barriers to indexing?  Improper redirects  Incorrect robots coding JavaScript Multiple dynamic variables & Session ID’s Session ID’s or cookie restrictions
  • 19. Inclusion Test Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 20. Indexing Instructions | Robots.txt  Primary used to tell search engines what to exclude, not what to crawl  Keep spiders from specific section of the site ( private, sensitive, user profiles)  Done wrong, can block bots from entire site User-agent: * applied to all robots Disallow: / what pages they shouldn’t visit, crawl and index Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 21. Indexing Instructions | Meta robots tag Focus on the users, all else will follow ( Google’s #1 philosophy)  Page-level meta tag  Sits in the <head> part of page’s code <meta name =“robots” content=“noindex”> What For Note <meta name=”robots” content=”noindex”><meta name=”robots” content=”noindex,follow”> Do not index this page (noindex,follow) is optional Link juice flow through by default <meta name=”robots” content=”noindex,nofollow”><meta name=”robots” content=”none”> Do not index this page Do not follow the links on it <meta name=”robots” content=”index”><meta name=”robots” content=”index,follow”> Index this page Follow links from it No need to set for this case. Default condition for a page is to be indexed and followed <meta name=”robots” content=”nofollow”><meta name=”robots” content=”index,nofollow”> Index this page Do not follow links on it “index,nofollow” is optional Being indexed is by default Note: meta robots can’t work if you’ve blocked a page from being crawled with robots.txt
  • 22. Website Architecture : Flat vs. Deep  A clear structure is easy to navigate and crawl  Link Juice ( PageRank) flow through easily Focus on the users, all else will follow ( Google’s #1 philosophy) singtelshop.com singtel.com 3-click Rule
  • 23. Link Juice Flowing  The deeper the site structure is, the thinner the link juice is passed on  The flatter the site structure is, the greater chances of boosting ranking Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 24. How Link Juice is Passed  Every web page has a limited amount of link juice it can pass ( determined by PageRank)  Case 1: PR points = 20, 5 do-follow links Each link gets 20/5 = 4 PR points  Case 2: PR points = 20 , link to 5 links, 4/5 have “nofollow” tag Do-follow link gets full 20 points of link juice Is this always the case to prevent link juice dilution? The answer is Depends
  • 25. rel=“nofollow”  To tell search engine NOT to follow this specific links  No Link Juice passing on
  • 26. Should we rel=“nofollow” all external links?
  • 27. Should we rel=“nofollow” all external links?  Matt Cutts ( Google) says PR/ Link Juice is lost through nofollow as it is through followed links The web is no longer web without links
  • 28. URL Structure/ Naming Convention  SEO & user-friendly for both search engine & online users ( visitors  purchasers)  Comply with SEO best practices  Consistency across pages  Standard practices for all teams dealing with online content Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 30. Recommended Practices for Dev Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 31. Page Speed  One of Google’s ranking signals  How quickly do we deliver content?  Dirty code  Unnecessary files  No Compression  Oversized images  Direct impact on user’s signals ( bounce rate, time spent on site) PageSpeed Insights test ( link ) Don’t Waste the Spiders Time!
  • 32. Increase Page Speed Checklist What Actions Minify CSS, JavaScript, and HTML Removing spaces, commas, code comments, unused codes Reduced Redirects Reducing waiting time for users Leverage browser caching Setting expiry date or maximum age in the HTTPs headers for static resources to instruct the browser to load previously downloaded resources from local disk rather than over the network Improve server response time Optimize images Properly formatting and compressing can save many bytes of data Reference: https://developers.google.com/speed/pagespeed/insights/?url=singtelshop.com Don’t Waste the Spiders Time!
  • 33. Recap for Dev Important SEO HTML tags Title tag <head> <title>keyword</title> </head> H1, H2, H3 <h1>Most important</h1> <h2>Second most important </h2> </h3>Third Most important </h3> Bold, Strong <b>keyword</b> <strong>keyword</strong> Image <img src=”keyword.jpg” alt=”keyword” /> Hyperlink <a href=”http://www.website.com/page.html” title=”keyword”>keyword</a> Hyperlink ( nofollow) <a href=”http://www.website.com/page.html” title=”keyword” rel=”nofollow”>keyword</a>
  • 34. Recap for Dev Search Engine Indexing Limits Sitemap XML Protocol to inform the search engine of our pages / http://www.sitemaps.org/ Robots.txt Available at www.yoursite.com/robots.txt) User-agent: * Disallow: /cgi-bin/ Disallow: /go/ Sitemap: http://www.mysite.com/google-sitemap-index.xml Meta robots tag To give search engine instruction of page indexing and link(s) following rel=nofollow Mainly used for low-quality websites that we link to or sponsored links Clean folder/ file naming convention | Clean URL structure No hyphen, upper case, minimize parameters No duplicate A page can be accessed by many ways ( rel=“canonical”) Redirect 301 only
  • 35. Crawl-ability Summary Q&A  Sitemap(s)  Robots.txt / Meta Robots Tag  Website Architecture  URL Structure  Page Speed
  • 36. Content High quality, Unique, Relevant The 3C’s of SEO  High-quality  Unique  Relevant *  Useful **  Sharable  Keyword Research
  • 37. Relevancy  Ensuring that our pages are relevant to the query by :  placing keywords in location that send strong signals to the search engine  providing rich/ useful content that answers users’ questions
  • 38. Optimal Keyword Placement Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 39. Optimal Keyword Placement  Heading tags <H1> , <H2>, <H3>  First paragraph: proper sentence wrapped keywords  Body Copy : keywords appearing throughout page content  Anchor Text: say NO to “ click here”. Anchor text should be contextual, providing a valid reason for users to click
  • 40. Low-quality Content & its Impacts Bad content Thin Spun/ Automated Duplicate Irrelevant Bad User Signals Low CTRs High Bounce Rate Low Time on Site Low amount of returning visitors Bad Usability Design, Layout Navigation Too many 404 errors Flash  Website is indexed by Google still  But ranking gets hurt badly Focus on the users, all else will follow ( Google’s #1 philosophy)
  • 41. Keyword Research is Crucial Search Demand High Cost & Competition Low Cost & Risk Low probability of conversion High probability of conversion 1-2 word phrases ( singtel, mobile phones) > 3 word phrases. Specific & descriptive (e.g. difference between Samsung s4 and s5) Low-hanging fruits for SEO • content optimization • CRO
  • 42. Long tail | High KEI = Our Hanging Fruits SOBC = Stage of Buying Cycle  Awareness  Interest  Desire *  Action ** KEI (Keyword Effective Index) = Search Volume/ Competitiveness Competitive Ranking  100,000 : Easy  100,000 – 1M : Relatively Easy  1M – 10M: Moderately Competitive  10M – 100M: Competitive  > 100M: Extremely Competitive
  • 43. Content Summary  High-quality  Unique  Relevant *  Useful **  Sharable  Keyword Research Q&A
  • 44. The 3C’s of SEO Connection Links, Authority, Click- ability  Quality/ Natural Links  Healthy Link Profile = High-Authority Website  Sharable Content = Clickable = Conversion
  • 45. Anatomy of a Link
  • 46. 3 types of Links 1. Internal 2. Outbound 3. Inbound/ Backlink
  • 47. The Web is no longer Web without Links Search Engine look for clusters of thematically similar content. To do this, they look at  Link Popularity : No. of links pointing to the site  Link Authority : Quality of links pointing to the site  Anchor Text, or Link Text : Keyword/phrase appearing in the title of page linking to your site Think of inbound links as “ votes of authority” between sites
  • 48. The “ Click Here” Story How confident are you to click on “ Click here” link? Click for a Demo Photos of my trip are here, here, and here You can download it right here How about? View Demo Photos of my trip: at the beach, on a boat, and going fishing You can download Spotify on Google Play Store
  • 49. We have plenty of “ Click Here” too
  • 50. Google’s View on Natural Links
  • 51.  Identify our audience ( persona) , their pain points, content they are looking for  Build Content Calendar  Write relevant, useful content that address the need of users. Make it sharable #1.Focus on Audience, Build Content, not Links How to earn Natural Links?
  • 52.  Help our customers. They will build links for us unconditionally  Find top influencers/ loyal customers online. They will be our brand advocates  Strengthen relationship with our partners : Cross-linking exchange  Unlinked Mentions #2. Build Connection/ Relationships Act without expectation ( Lao Tzu) How to earn Natural Links?
  • 53. Last but not least,
  • 54. Thank you! FOR ANY QUESTION, CONTACT ME AT CLAREH@SINGTEL.COM
  • 55. Glossary 1. Search keyword ( or search query): the word/ phrase that Internet users enter into the search box 2. SERP: Search Engine Result Page 3. PageRank : a link analysis algorithm used by Google to determine the relative importance of a website (0-10 scale) 4. Link Juice: The transfer of PageRank points when links are linked ( internally and externally)