Cloud collaboration is important in any business; it can have an impact on quality, productivity, customer satisfaction, accountability and ultimately the bottom line of your business. The cloud allows collaboration from anytime and anywhere; editing and synchronizing documents, as well as sharing ideas, comments and revision history- such as on Clinked. Cloud collaboration has helped SMBs to increase efficiency, productivity, online teamwork and collaboration.

1. Cloud Collaboration:
What’s in it for my
business?
Cloud collaboration is important in any business; it can have an impact
on quality, productivity, customer satisfaction, accountability and
ultimately the bottom line of your business. The cloud allows
collaboration from anytime and anywhere; editing and synchronizing
documents, as well as sharing ideas, comments and revision historysuch as on Clinked. Cloud collaboration has helped SMBs to increase
efficiency, productivity, online teamwork and collaboration.

2. Quality
Sharing the wealth of information already
available in your company and giving your team
an environment where they can share knowledge
and experience improves the quality of work.
Management always have an overriding view of
the project to make sure it is on-brief and on-time;
according to Steljes, currently 40% of business
managers are changing their workplace models
tohive be more collaborative. Using collaborative
tools can help transform your workplace into a of
productivity, through team collaboration-in real
time and from anywhere. Defacto Research
claims that “55% of customers would pay extra to
guarantee a better service”.

3. Productivity
Through sharing documents and files online, teams increase ideas and
productivity. Workplaces can therefore save time by managing and
simplifying workflows, and discussing and sharing documents online. They
can also reduce travel time and costs by meeting virtually and collaborating
online. Steljes also reported that Over 25% of companies believe internal
communication problems are a barrier to improving productivity. By utilising
cloud collaboration across multiple devices, businesses can achieve more
flexibility and therefore real time progress and increased productivity.
Customer Satisfaction
By allowing your customers and partners to collaborate through the process
you stand a much better chance of finding mutually beneficial solutions faster.
Through more productivity and shared ideas and more collaboration on a
project you can produce better quality outcomes. Your clients will also feel
much more engaged with your team and your brand and be more likely to
return for future projects. “A customer is 4 times more likely to defect to a
competitor if the problem is service related rather than product related” (Bain &
Company).

4. Accountability
You can manage the timings of multiple projects easily, while also measuring
the contribution from each member of your team. You can improve efficiency
and decision making, while security ensures data is only accessible to
permitted users and protects your data in the cloud.
Cloud collaboration tools are becoming more
business critical with the increase in remote
working and the need to differentiate your
business and engage with clients in different
ways.

5. www.clinked.com