CIS13: Identity Bridges and IDaaS: Connecting Users, Internal Applications and Cloud Service Providers

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Bob Johnson, Director of IT, Accuvant Bob will share insights derived from Accuvant’s integrated identity ecosystem—composed of identity bridges, IDaaS (identity management as a service), and Active Directory. The ecosystem delivers SSO for a diffused employee base to SaaS and internal applications.

Technologie Business

Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.
Identity Bridges and IDaaS:
Connecting Users, Internal Applications
and Cloud Service Providers
Bob Johnson, Director of IT

Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.
Agenda
Introduction
The Challenge
The Solution
The Results

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ACCUVANT
The Authoritative Source for Information Security

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Accuvant Is…
The Authoritative Source for Information Security
Accuvant Provides:
•  Comprehensive Set of Services and Solutions
•  For Enterprise-Class Organizations
•  To Plan, Build and Operate
•  Information Security Systems and Programs
Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.
The Authoritative Source
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COMPANY GROWTH

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Employee Growth
0
100
200
300
400
500
2009 2010 2011 2012
NumberofEmployees
Accuvant has grown from 170 employees in 2009 to more than 500 today

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Dispersed User Base
2002:
•  Denver, CO
•  Minneapolis, MN
2003:
•  Dallas, TX
•  Phoenix, AZ
•  Sacramento, CA
•  Los Angeles, CA
2004:
•  Salt Lake City, UT
•  Cleveland, OH
•  Chicago, IL
2005:
•  Columbus, OH
•  Orange County, CA
•  San Diego, CA
•  Las Vegas, NV
2006:
•  Santa Barbara, CA
•  Houston, TX
2007:
•  San Francisco, CA
•  Seattle, WA
•  Cincinnati, OH
2008:
•  Portland, OR
•  Miami, FL
2009:
•  Atlanta, GA
•  Kansas City, KS
•  Knoxville, TN
•  Milwaukee, WI
2010:
•  Austin, TX
•  Raleigh, NC
•  Detroit, MI
•  New York, NY
•  Baltimore, MD
•  Richmond, VA
•  Honolulu, HI
•  San Antonio, TX
•  Montgomery, AL
2011:
•  Toronto, Canada
•  St. Louis, MO
•  Boston, MA
•  Indianapolis, IN
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THE CHALLENGE

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The Dissolving Perimeter
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Managing New Cloud Instances
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Cloud D
Cloud F
Cloud J
Cloud C
Cloud G
Cloud H
Cloud I
Cloud B
CloudE
Cloud A

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Frustrating User Experience
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Too Many Systems
to Track
Too Many Passwords
to Remember
No Integration from Cloud
Systems to Internal Systems
Login
40%
Hardware
21%
Questions
27%
Access
12%
Too Many Support
Issues

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THE SOLUTION

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New Paradigm

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Requirements
•  Single Sign On for both Cloud and On-
Premise Applications
•  Identity Provisioning across Cloud and On-
Premise Applications
•  No development resources

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Proof of Concept
•  45 minute setup
•  SaaS Sandbox
•  Flawless performance

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Architecture

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Implementation
•  Install on-premises federation server and run as a
windows service
•  Procure certificates for IDP signing
•  Install integration kits of on-premises applications
•  Install connectors for SaaS applications

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Issues
•  URL redirection required an unplanned redirect
site (single sign on url is not a domain name
cname won’t work with url, must have domain
name)
•  Each SaaS is a little different in how they label or
describe fields
•  Dealing with SaaS support groups was
challenging, some wanted us to pay for their
professional services.

Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.
Issues
•  High availability services required the introduction
of load balancers
•  Multiple instances of the same SaaS could not use
integration kits (manual configuration)

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RESULTS

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Accuvant Cloud Desktop

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Results of Implementation
Drop in User
Access
Issues
Easy Access
to Business
Applications
Adoption
Increased
Dramatically
Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.
Bob Johnson
1125 17th Street, Suite 1700, Denver, CO 80202
800.574.0896
bjohnson@accuvant.com
www.accuvant.com

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CIS13: Identity Bridges and IDaaS: Connecting Users, Internal Applications and Cloud Service Providers

1. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Identity Bridges and IDaaS: Connecting Users, Internal Applications and Cloud Service Providers Bob Johnson, Director of IT

4. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Accuvant Is… The Authoritative Source for Information Security Accuvant Provides: •  Comprehensive Set of Services and Solutions •  For Enterprise-Class Organizations •  To Plan, Build and Operate •  Information Security Systems and Programs Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

5. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. The Authoritative Source Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

7. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Employee Growth 0 100 200 300 400 500 2009 2010 2011 2012 NumberofEmployees Accuvant has grown from 170 employees in 2009 to more than 500 today

8. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Dispersed User Base 2002: •  Denver, CO •  Minneapolis, MN 2003: •  Dallas, TX •  Phoenix, AZ •  Sacramento, CA •  Los Angeles, CA 2004: •  Salt Lake City, UT •  Cleveland, OH •  Chicago, IL 2005: •  Columbus, OH •  Orange County, CA •  San Diego, CA •  Las Vegas, NV 2006: •  Santa Barbara, CA •  Houston, TX 2007: •  San Francisco, CA •  Seattle, WA •  Cincinnati, OH 2008: •  Portland, OR •  Miami, FL 2009: •  Atlanta, GA •  Kansas City, KS •  Knoxville, TN •  Milwaukee, WI 2010: •  Austin, TX •  Raleigh, NC •  Detroit, MI •  New York, NY •  Baltimore, MD •  Richmond, VA •  Honolulu, HI •  San Antonio, TX •  Montgomery, AL 2011: •  Toronto, Canada •  St. Louis, MO •  Boston, MA •  Indianapolis, IN Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

10. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. The Dissolving Perimeter Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

11. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. The Dissolving Perimeter Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

12. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Managing New Cloud Instances Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Cloud D Cloud F Cloud J Cloud C Cloud G Cloud H Cloud I Cloud B CloudE Cloud A

13. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Frustrating User Experience Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Too Many Systems to Track Too Many Passwords to Remember No Integration from Cloud Systems to Internal Systems Login 40% Hardware 21% Questions 27% Access 12% Too Many Support Issues

16. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Requirements •  Single Sign On for both Cloud and On- Premise Applications •  Identity Provisioning across Cloud and On- Premise Applications •  No development resources

19. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Implementation •  Install on-premises federation server and run as a windows service •  Procure certificates for IDP signing •  Install integration kits of on-premises applications •  Install connectors for SaaS applications

20. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Issues •  URL redirection required an unplanned redirect site (single sign on url is not a domain name cname won’t work with url, must have domain name) •  Each SaaS is a little different in how they label or describe fields •  Dealing with SaaS support groups was challenging, some wanted us to pay for their professional services.

21. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Issues •  High availability services required the introduction of load balancers •  Multiple instances of the same SaaS could not use integration kits (manual configuration)

24. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Results of Implementation Drop in User Access Issues Easy Access to Business Applications Adoption Increased Dramatically Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved.

25. Proprietary and Confidential. Do Not Distribute. © 2013 Accuvant, Inc. All Rights Reserved. Bob Johnson 1125 17th Street, Suite 1700, Denver, CO 80202 800.574.0896 bjohnson@accuvant.com www.accuvant.com

CIS13: Identity Bridges and IDaaS: Connecting Users, Internal Applications and Cloud Service Providers

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