http://university.commetrics.com ==> These slides outline some of the material presented at the Lorange.org business institute
What works and what fails and why do we care about governance, compliance and risk management.
How it works in practice
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Compliance, governance and risk management - Web 2.0 challenge
1. My.ComMetrics.com
ComMetrics
Session 9: Governance, risk and compliance
http://www.slideshare.net/ComMetricsUniversity
Latest version can be found here just before class
Presented by
http://www.YouTube/ComMetrics
ComMetrics – videos
http://info.cytrap.eu/?p=134
social media trends 2011
http://info.cytrap.eu/?p=176
ComMetrics blog checklist
Urs E. Gattiker , Ph.D.
2008_06_16
2. ComMetrics
_Wrap up from last session
3 critical things learned – why changing a company logo may be for the birds
2011_01_17
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
3. ComMetrics
_SM can mean that a few people can make a lot of noise
– sometimes even a small group can convince
management to change brand logo, etc.
#1 Does logo still represent what we sell
Challenge today
Strategy: Adjust the logo and/or strategy
PS. Sirens – the creatures in Greek mythodology who lured sailors to
their death.
http://www.youtube.com/watch?v=W4eWHWZ3JZY
Only an MBA can come with such an idea
http://www.bnet.com/blog/salesmachine/why-starbucks-new-logo-is-a-dumb-idea/13950
2011_01_18
>Introduction _Purpose >How to >Decision >Conclusions >Tools & Tips
4. ComMetrics
_Starbucks logo.
Solution: Starbucks' revised, streamlined logo removes the
outer green circle that bares the Starbucks Coffee name, enlarging
the inner siren, sometimes referred to as a sea nymph, in the
company's signature green hue.
Read – Oct/Nov. 2010 – GAP logo change http://commetrics.com/?p=10899
2011_01_18
>Introduction _Purpose >How to >Decision >Conclusions >Tools & Tips
5. ComMetrics
_Example from a client
How can we make these things work
2011_01_17
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
6. ComMetrics
_Restaurant - lunch hour rush
#1 12:15 – everybody wants to sit = 15 minute wait
Challenge & kitchen being under pressure
Strategy: Getting regulars to come before or after rush hour
2011_01_18
>Introduction _Purpose >How to >Decision >Conclusions >Tools & Tips
7. ComMetrics
_Restaurant lunch hour rush: Exceeding com-
pliance & food/customer service standards
#1 12:15 – everybody wants to sit = 15 minute wait
Challenge & kitchen being under pressure
Strategy: Getting regulars to come before or after rush hour
Solution Seasonal ingredients, watch price – 15% discount
must order < 11:30 or after 13:30 hours
LA lunch truck – tweet daily special to followers
See also: http://www.ft.com/cms/s/2/70fab5a8-f762-11df-8b42-00144feab49a.html
2011_01_18
>Introduction _Purpose >How to >Decision >Conclusions >Tools & Tips
8. ComMetrics
_3 Why it matters – today„s 2 nuggets
1 What is compliance, governance and best practice?
2 How can one be compliant while still not follow the check-box
mentality?
2011_01_18
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
9. ComMetrics
_Purpose
What is this all about?
2011_01_18
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
10. ComMetrics
_What is governance and compliance?
Definition in textbook?
Does you textbook define governance, regulation & compliance?
How were compliance/governance or regulation defined in other
MBA courses/modules?
How does governance and compliance / regulation relate to
innovation?
What is your company„s compliance policy?
(please bring document to class)
::::::::::::::::::::::::::::::::::::::
2011_01_18
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
11. ComMetrics
_What is governance and compliance?
What is the governance approach your company uses...
How does compliance, regulation and governance affect your
company„s outsourcing relationships (e.g., suppliers, sub-contracting,
etc.)?
::::::::::::::::::::::::::::::::::::::
2011_01_18
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
13. ComMetrics
_What is governance and compliance?
Piracy, copyright, etc.
300, 000 applications and 50,000 book apps on Apple„s App Store.
2010-12-14 a group of 4 Japanese publishers has accused Apple of
‚illegal„ behavior for allowing pirated versions of Japanase novels to
be sold on its popular App store.
For instance, complete works of Haruki Muakami, the author of
Norwegian Wood, The Wind-Up Bird Chronicle and other famous
books is available in Chinese for $1.99
2011_01_18
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
14. ComMetrics
_What is governance and compliance?
Piracy, copyright, etc.
Publishes complained about apps allowing users to view
unauthorized scans of Japanese manga, or comics.
This seems to be a scalability problem but not a willingness one on
Apple„s part.
„Apple is yet to clearly specify a contact point for removal requests or
the procedures for removal, and even for the content that has been
removed, it is unclear who removed the content and how the
dtermination for removal was made,“ they said.
Neither has WordPress.com a proper process: http://commetrics.com/?p=11715
2011_01_18
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
15. ComMetrics
_From Purpose to HowTo
How do we put this into practice?
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
16. ComMetrics
_Margin of Error
50 year maturity bonds as an example
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
17. ComMetrics
_Flawed maths a factor in financial mayhem
50 year maturity bonds serves as an example
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
18. ComMetrics
_Guidelines CyTRAP
Finally, regarding these guidelines:
“… their spirit must be observed as well as their letter.”
http://info.cytrap.eu/terms-privacy/sm-policy
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
19. ComMetrics
_Why is governance so difficult to grasp
http://www.youtube.com/watch?v=1jV0AUjx6Ik 7 min
How do you get independent directors?
What has it to do with better governance
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
20. ComMetrics
_3 assigned readings – Topic 9
- we choose a student to moderate the discussion – you can
volunteer yourself for today or for tomorrow
- please have your notes ready – all students
- Chosen reading is:
- Could your risk management approach regarding IT, data,
marketing strategy, R&D fail?
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
21. ComMetrics
_3 assigned readings – Topic 9
- The study, presented recently at the annual meeting of the American
Accounting Association, examined 296 major financial institutions
around the world with assets exceeding $10 billion over the seven
quarters from January 2007 through September 2008. The sample
consisted of banks, brokerages, and insurance companies in 30
countries, including 125 in the U.S. and 131 in Europe.
-What did make a significant difference, though, was the amount of
company stock owned by institutional investors, with greater
institutional ownership translating into poorer stock performance.
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
22. ComMetrics
_3 assigned readings – Topic 9
- “...our findings cast doubt on whether regulatory changes that
increase shareholder activism and monitoring by outside directors will
be effective in reducing the consequences of future economic crises.“
- Corporate insiders want to protect their jobs (hide the bad news)
while “... independent directors have an incentive to avoid the
reputational cost of a bankruptcy by pressuring firms to raise equity
capital.” (raise equity in markets).
See also: http://www.accountingtoday.com/news/Independent-Board-Members-Played-Role-Financial-Woes-
55972-1.html
Your instructor has the complete research paper for you – http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1397685
2011_01_18
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
23. ComMetrics
_Tools & Tips – passwords
- What can we do to manage that risk.... ?
- What type of risks are we talking about?
2011_01_18
>Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
24. ComMetrics
_Tools & Tips - passwords
- Risks and compliance – managing your passwords – how you can
do it best?
- all 3 months XYZ234_fm (password, can you remember?)
- 19822003@cytrap.eu 19822003weburs@gmail.com
- password: 20Cynthia03
Best, use ou team member„s tool on your PC to store your
passwords:
Rony Shapiro – PasswordSafe is his gift to the world it works http://passwordsafe.sourceforge.net/
2011_01_18
>Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
25. ComMetrics
_Decision time – enforcements, audits and fall-outs
- What can an organization do?
- What can the regulator do?
2011_01_18
>Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
26. ComMetrics
_Student Case – Strategy – Distributor – Managing Data
- student presents – price increases by suppliers
- How does this affect your stategy
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
27. ComMetrics
_Student Case
- student presents – class discusses
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
28. ComMetrics
_Innovation – do compliance and governance guide us?
http://www.youtube.com/watch?v=EBnBybyr-Jw 6 min – showing compliance to the company that outsourced IT
and data services into the cloud
What about Apple and its election process of board members?
===>http://online.wsj.com/article/SB10001424052748704118504576034020847007238.html?mod=wsj_share_twitte
r
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
29. ComMetrics
_HSBC
‚had
Madoff
warning„
The complaint alleges that: ‚The fees they received for their various roles
were nothing more than kickbacks paid for looking the other way.„
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
30. ComMetrics
_Compliance and enforcement Source: FT 2010-12-07, p. 17
Allegations that HSBC served as a
major conduit for funding Bernard
Madoff„s huge Ponzi scheme
This investigation will fuel concerns
about HSBC„s compliance and
oversight functions.
Ireland – many „feeder“ funds for Madoff,
investigation ongoing for more than 1 yr.
2011_01_18
>Introduction >Purpose _How to >Decision >Conclusions >Tools & Tips
31. ComMetrics
_Compliance and enforcement Source: FT 2010-12-07, p. 17
Several investor lawsuits are already
pending in Ireland and France
HBSC lost more than 1bn of its
own money thanks to Madoff
US courts an be dangerous for
European banks.
1998 UBS and Credit Suisse
agreed to pay 1.25bn after a deluge of
negative publicity about their
treatment of Holocaust survivors
2011_01_18
>Introduction >Purpose _How to >Decision >Conclusions >Tools & Tips
32. ComMetrics
_Compliance and enforcement
2009-03-09 - Union Bancaire Privée (UBP), the second-biggest
investor in hedge funds, on Thursday offered partial compensation to
clients hit by $700m of losses from the Bernard Madoff fraud – as
long as they waive the right to sue. Allegations that HSBC served as
a major conduit for funding
2010-12-07- UBP agrees for a settlment of a lawsuit by mostly
European clients that lost $400mio agreeing to pay up to US$500mio
to Irving Picard the manager of bankruptcy proceedings for clients
that lost in the Madoff ponzi scheme.
2011_01_18
>Introduction >Purpose _How to >Decision >Conclusions >Tools & Tips
33. ComMetrics
_3 Why it matters – today„s 2 nuggets
1 What is compliance, governance and best practice?
2 How can one be compliant while still not follow the check-box
mentality?
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
34. ComMetrics
_One more thing
3 most critical things we learned today
3 things I love to get more infos about
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
35. My.ComMetrics.com
ComMetrics
Session 9: Governance, risk and compliance
Presented by http://My.ComMetrics.com (free registration)
http://ComMetrics.com (blog)
Roentgenstrasse 49 Street
http://info.cytrap.eu/?p=134
social media trends 2011 CH-8005 Zuerich Zip Code
Switzerland Country
http://info.cytrap.eu/?p=176
ComMetrics blog checklist
+41(0)44 272 1876 Voice
+41(0)76 200 7778 Cell
info@CyTRAP.eu Google Talk
Urs E. Gattiker , Ph.D.
www.ComMetrics.com URL
2008_06_16