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Professional e-Competence
                 in Europe
            Dimitris Theodorakis
       Policy & Research Officer
The European e-Competence
            Framework – e-CF


• The European e-Competence Framework
  (e-CF) was created by the CEN Workshop on
  ICT Skills

• It is a reference framework of 36 ICT
  competences, classified in five main
  ICT business areas

• Who can use it?

              Professional e-Competence in Europe   2
The European e-Competence
              Framework – e-CF

Dimension 1
              PLAN - BUILD - RUN - ENABLE -
              MANAGE
Dimension 2
              36 reference e-Competences for
              each area
Dimension 3
              Proficiency levels of each e-
              Competence: e-1 to e-5
Dimension 4
              Samples of knowledge and skills


                Professional e-Competence in Europe   3
The European e-Competence
Framework – e-CF




 Professional e-Competence in Europe   4
Aims of the Professional e-
Competence in Europe project

To provide picture of the competences
 of ICT practitioners in Europe today

To raise awareness of the e-CF by using
       it as the basis for analysis

  To work towards developing a pan-
  European vision of professionalism


 Professional e-Competence in Europe    5
Council of European Professional
   Informatics Societies


               Online
               survey
                           Disseminated via
    2000                   CEPIS network of
respondents              informatics societies
                           in greater Europe

         28 Countries
         participating
      Professional e-Competence in Europe        6
The outputs
                    of the project

                        Individual
                        profile report

                       Country report

                       Pan-European
                       report


Professional e-Competence in Europe      7
Professional e-Competence in Europe   8
Professional e-Competence in Europe   9
Professional e-Competence in Europe   10
Personal
                                            Report I
Competence
Areas
e-Competences




                Professional e-Competence in Europe    11
Personal
                            Report II
                              Competences required by
                              the represented profile
                              (GREEN)

                            Competence required by
                            the profile but where
                            respondent has
                            deficiency (RED)


                                      Competences that
                                      exceed those
                                      required by the
                                      profile (BLUE)




Professional e-Competence in Europe                      12
Survey Outputs
10 National Reports (Belgium, Bosnia and
Herzegovina, Finland, Ireland, Italy, Latvia,
   Malta, Norway, Romania and Spain)

        European report is published

 Demonstrate the utility of the e-CF as a
practical competence framework based on
        feedback from respondents

1st pan-European application of e-CF



Professional e-Competence in Europe             13
Professional e-Competence
                                            in Europe
             34.3%
                           30.1%
                                                        AGE
                                                        The number of professionals
                                            18.8%
  16.8%
                                                        under 30 is very low –
                                                        confirms anticipated
                                                        shortages.
  < 30 yr   31 .. 40 yr   41 .. 50 yr       > 50 yr
                                                            Europe                     16%



                                                              Italy       8%

                                                            Finland                                24%

Gender                                                      Ireland                          19%

                                                           Belgium              12%
European average of 16% of                                   Malta                     16%

respondents are female. 12%                                  Spain             11%

                                                           Norway                     15%

of respondents for Belgium.                                  Latvia                   15%

                                                       Bosnia-Herz.                          19%

                                                          Romania                                        28%



                                        Professional e-Competence in Europe                               14
Professional e-Competence
                                            in Europe

                                         45.4%           Education
                                                         More than half of the
                                                         respondents (51.1%) have
                           28.2%                         either a Master or a PhD
                                                         qualification,   but     not
               17.9%
                                                         sufficiently focused on IT!

                                                      5.7%
  2.8%


None of the   Secondary   University    University   Doctorate
  above         School    Bachelors      Masters      (Phd.)
               Diploma     Degree        Degree




                                       Professional e-Competence in Europe              15
Professional e-Competence
                                 in Europe
                                IT Manager P01                                    16%
Notable      IT Quality Manager & Auditor P02                                     26%




                                                                                        Concurrence berween declared and
differences              IT Client Manager P03                                    13%
               IT Sales & Mktg Consultant P04                                     12%
between




                                                                                            calculated (% on declared)
                IT Applications Consultant P05                                     5%
declared and              Business Analyst P06                                     6%
                       IT Project Manager P07                                     17%
calculated             IT Systems Analyst P08                                     17%
                       Software Developer P09                                     40%
profiles        Integr. & Testing Engineer P10                                    17%
                         IT Systems Architect P11                                 15%
                          IT Security Manager P12                                 30%
Only 21% of             Database Administrator P13                                37%
respondents                  Network Manager P14                                  11%
                              IT Administrator P15                                33%
meet the                  IT Systems Engineer P16                                 19%
                      Service Support Manager P17                                 27%
calculated                          IT Trainer P18                                31%
profile                                                                   Total   21%
                                                     Declared profile
                   Europe                            Calculated profile
                            Professional e-Competence in Europe                           16
Professional e-Competence
                             in Europe
Profile Distribution:                              1 - 10        11 - 50         51 - 250         251 - 1000       1000+

                                    Europe       11.2% 11.9%            22%              21%                 34%
By educational level: 80% with
university degree                      Italy     n.a.

By IT education: 63% main           Finland     7.9%6.6%        19%              24%                     43%


subject                             Ireland      14.4%      11.7%       13%        19%                     42%


By IT industry: Professionals Belgium          4.9%
                                                  4.4%7%        12%                            72%

                                      Malta    2.2%
                                                  7.7%                  45%                          35%               10%
equally split between supply
                                      Spain      13.3%      14.5%          18%         19%                   35%
(49%) and demand (51%) IT           Norway       n.a.
sector                               Latvia             27.7%           13.3%       19%              24%           16%

By enterprise size: Majority inBosnia-Herz.      12.6%           27.6%                 28%             14%         18%


large organisations.              Romania       6.2%            35.4%                       34%                  23%     2%




 KI distribution
 Plan 1,66 and Build 1,67 and Run 1,68 out of 3,0: to be
 improved - Enable 1,38: a lot to do - Manage 1,51: a lot to do
                         Professional e-Competence in Europe                                                       17
Results Synopsis




       Only 21% of                                                IT professionals
professionals had the e-         IT Manager was the
                                                               across Europe show a
 competences to match             most declared job
                                                                     low level of
their declared profile. In      profile, however only
 other words, 79% may
                                                               competence in some
                                  8% of these match
not have the breadth of                                          of the five e-CF e-
                                 the e-competences
e-competences needed                                            competence areas
                                needed for the role.
     for their roles.                                          especially in ‘Enable’.



                             Professional e-Competence in Europe                   18
Comparative Results for Belgium I


           ITEMS                         BELGIUM           EUROPE
 Average Age of respondents                          43         41
      Age segment <30                           10.5%        16.8%
        41 - 50 years                           39.3%        30.1%
     Female respondents                             12%       16%
      Male respondents                              88%       84%
Education level of respondents
  Secondary School Diploma                          2.1%     17.9%
       Master’s Degree                          69.6%        45.4%

              Professional e-Competence in Europe                    19
Comparative Results for Belgium II

          ITEMS                          BELGIUM           EUROPE
 Respondents by Educational
           Field
        Main Focus                                  48%       63%
         Side subject                               37%       25%
        Not significant                             16%       12%
Respondents by Enterprise Size
      1 - 10 employees                              4.9%     11.2%
      11 - 50 employees                             4.4%     11.9%
    251 - 1000 employees                        11.5%        20.8%
      1000+ employees                               72%      33.9%
              Professional e-Competence in Europe                    20
Comparative Results for Belgium III

             ITEMS                  BELGIUM          EUROPE
  Respondents by ICT Profile
          IT Manager                      35.1%          23.6%
IT Quality Manager & Auditor               3.7%           2.8%
       Business Analyst                    9.9%           5.7%
     Software Developer                    5.8%          12.9%
     IT Security Manager                   7.3%           2.6%
       Proximity Profile
          IT Manager                      15.2%           8.0%
IT Quality Manager & Auditor               9.9%           4.2%
      IT Project Manager                  16.2%           8.0%
    % of Declared Profiles                 19%            21%
 matching Proximity Profiles

               Professional e-Competence in Europe               21
RECOMMENDATIONS

1. Young talent is lacking
2. Continuous Professional Development
3. Defined Career paths
4. Gender imbalance
5. e-CF application

   Video, National reports, and the
  European report can be found at:
  http://cepis.org/professionalecompetence


             Professional e-Competence in Europe   22
European Framework for
             ICT Professionalism
Four key building blocks for an ICT Profession:




A common Body of Knowledge (BoK)?
• Large number of BoKs
• Are ICT BoKs fit for purpose?
• Need to define a Foundational ICT BoK
                Professional e-Competence in Europe   23
Driving ICT Professionalism
             forward
Competences
• ICT Competence Frameworks provide value
Certification, standards and qualifications
• Certifications and qualifications are crucial
• Significant lack of mapping to Competence Frameworks
Professional ethics / codes of conduct
• Align codes to a common guidelines or meta framework
  on ethics issues
European Training Programmes for CIOs / ICT
Managers
• Address ICT driven innovation challenges

               Professional e-Competence in Europe   24
E-Skills & ICT Professionalism
           Future actions
Follow-up actions:
• Stakeholder collaboration
• Sustainable business model for e-CF
• ICT Professional Profiles and career pathways
  aligned to e-CF
• Mapping of certifications and qualifications
• Collaboration between academia and industry
• Research the possible alignment of existing
  Codes of Ethics
• Support industry engagement
             Professional e-Competence in Europe   25
Thank you for your attention!
        dimitris.theodorakis@cepis.org

• The European e-Competence Framework:
http://www.ecompetences.eu/
• CEPIS Professional e-Competence in Europe:
http://www.cepis.org/professionalecompetence
• E-Skills and ICT Professionalism:
http://www.cepis.org/professionalism

            Professional e-Competence in Europe   26

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Professional e-Competence in Europe

  • 1. Professional e-Competence in Europe Dimitris Theodorakis Policy & Research Officer
  • 2. The European e-Competence Framework – e-CF • The European e-Competence Framework (e-CF) was created by the CEN Workshop on ICT Skills • It is a reference framework of 36 ICT competences, classified in five main ICT business areas • Who can use it? Professional e-Competence in Europe 2
  • 3. The European e-Competence Framework – e-CF Dimension 1 PLAN - BUILD - RUN - ENABLE - MANAGE Dimension 2 36 reference e-Competences for each area Dimension 3 Proficiency levels of each e- Competence: e-1 to e-5 Dimension 4 Samples of knowledge and skills Professional e-Competence in Europe 3
  • 4. The European e-Competence Framework – e-CF Professional e-Competence in Europe 4
  • 5. Aims of the Professional e- Competence in Europe project To provide picture of the competences of ICT practitioners in Europe today To raise awareness of the e-CF by using it as the basis for analysis To work towards developing a pan- European vision of professionalism Professional e-Competence in Europe 5
  • 6. Council of European Professional Informatics Societies Online survey Disseminated via 2000 CEPIS network of respondents informatics societies in greater Europe 28 Countries participating Professional e-Competence in Europe 6
  • 7. The outputs of the project Individual profile report Country report Pan-European report Professional e-Competence in Europe 7
  • 11. Personal Report I Competence Areas e-Competences Professional e-Competence in Europe 11
  • 12. Personal Report II Competences required by the represented profile (GREEN) Competence required by the profile but where respondent has deficiency (RED) Competences that exceed those required by the profile (BLUE) Professional e-Competence in Europe 12
  • 13. Survey Outputs 10 National Reports (Belgium, Bosnia and Herzegovina, Finland, Ireland, Italy, Latvia, Malta, Norway, Romania and Spain) European report is published Demonstrate the utility of the e-CF as a practical competence framework based on feedback from respondents 1st pan-European application of e-CF Professional e-Competence in Europe 13
  • 14. Professional e-Competence in Europe 34.3% 30.1% AGE The number of professionals 18.8% 16.8% under 30 is very low – confirms anticipated shortages. < 30 yr 31 .. 40 yr 41 .. 50 yr > 50 yr Europe 16% Italy 8% Finland 24% Gender Ireland 19% Belgium 12% European average of 16% of Malta 16% respondents are female. 12% Spain 11% Norway 15% of respondents for Belgium. Latvia 15% Bosnia-Herz. 19% Romania 28% Professional e-Competence in Europe 14
  • 15. Professional e-Competence in Europe 45.4% Education More than half of the respondents (51.1%) have 28.2% either a Master or a PhD qualification, but not 17.9% sufficiently focused on IT! 5.7% 2.8% None of the Secondary University University Doctorate above School Bachelors Masters (Phd.) Diploma Degree Degree Professional e-Competence in Europe 15
  • 16. Professional e-Competence in Europe IT Manager P01 16% Notable IT Quality Manager & Auditor P02 26% Concurrence berween declared and differences IT Client Manager P03 13% IT Sales & Mktg Consultant P04 12% between calculated (% on declared) IT Applications Consultant P05 5% declared and Business Analyst P06 6% IT Project Manager P07 17% calculated IT Systems Analyst P08 17% Software Developer P09 40% profiles Integr. & Testing Engineer P10 17% IT Systems Architect P11 15% IT Security Manager P12 30% Only 21% of Database Administrator P13 37% respondents Network Manager P14 11% IT Administrator P15 33% meet the IT Systems Engineer P16 19% Service Support Manager P17 27% calculated IT Trainer P18 31% profile Total 21% Declared profile Europe Calculated profile Professional e-Competence in Europe 16
  • 17. Professional e-Competence in Europe Profile Distribution: 1 - 10 11 - 50 51 - 250 251 - 1000 1000+ Europe 11.2% 11.9% 22% 21% 34% By educational level: 80% with university degree Italy n.a. By IT education: 63% main Finland 7.9%6.6% 19% 24% 43% subject Ireland 14.4% 11.7% 13% 19% 42% By IT industry: Professionals Belgium 4.9% 4.4%7% 12% 72% Malta 2.2% 7.7% 45% 35% 10% equally split between supply Spain 13.3% 14.5% 18% 19% 35% (49%) and demand (51%) IT Norway n.a. sector Latvia 27.7% 13.3% 19% 24% 16% By enterprise size: Majority inBosnia-Herz. 12.6% 27.6% 28% 14% 18% large organisations. Romania 6.2% 35.4% 34% 23% 2% KI distribution Plan 1,66 and Build 1,67 and Run 1,68 out of 3,0: to be improved - Enable 1,38: a lot to do - Manage 1,51: a lot to do Professional e-Competence in Europe 17
  • 18. Results Synopsis Only 21% of IT professionals professionals had the e- IT Manager was the across Europe show a competences to match most declared job low level of their declared profile. In profile, however only other words, 79% may competence in some 8% of these match not have the breadth of of the five e-CF e- the e-competences e-competences needed competence areas needed for the role. for their roles. especially in ‘Enable’. Professional e-Competence in Europe 18
  • 19. Comparative Results for Belgium I ITEMS BELGIUM EUROPE Average Age of respondents 43 41 Age segment <30 10.5% 16.8% 41 - 50 years 39.3% 30.1% Female respondents 12% 16% Male respondents 88% 84% Education level of respondents Secondary School Diploma 2.1% 17.9% Master’s Degree 69.6% 45.4% Professional e-Competence in Europe 19
  • 20. Comparative Results for Belgium II ITEMS BELGIUM EUROPE Respondents by Educational Field Main Focus 48% 63% Side subject 37% 25% Not significant 16% 12% Respondents by Enterprise Size 1 - 10 employees 4.9% 11.2% 11 - 50 employees 4.4% 11.9% 251 - 1000 employees 11.5% 20.8% 1000+ employees 72% 33.9% Professional e-Competence in Europe 20
  • 21. Comparative Results for Belgium III ITEMS BELGIUM EUROPE Respondents by ICT Profile IT Manager 35.1% 23.6% IT Quality Manager & Auditor 3.7% 2.8% Business Analyst 9.9% 5.7% Software Developer 5.8% 12.9% IT Security Manager 7.3% 2.6% Proximity Profile IT Manager 15.2% 8.0% IT Quality Manager & Auditor 9.9% 4.2% IT Project Manager 16.2% 8.0% % of Declared Profiles 19% 21% matching Proximity Profiles Professional e-Competence in Europe 21
  • 22. RECOMMENDATIONS 1. Young talent is lacking 2. Continuous Professional Development 3. Defined Career paths 4. Gender imbalance 5. e-CF application Video, National reports, and the European report can be found at: http://cepis.org/professionalecompetence Professional e-Competence in Europe 22
  • 23. European Framework for ICT Professionalism Four key building blocks for an ICT Profession: A common Body of Knowledge (BoK)? • Large number of BoKs • Are ICT BoKs fit for purpose? • Need to define a Foundational ICT BoK Professional e-Competence in Europe 23
  • 24. Driving ICT Professionalism forward Competences • ICT Competence Frameworks provide value Certification, standards and qualifications • Certifications and qualifications are crucial • Significant lack of mapping to Competence Frameworks Professional ethics / codes of conduct • Align codes to a common guidelines or meta framework on ethics issues European Training Programmes for CIOs / ICT Managers • Address ICT driven innovation challenges Professional e-Competence in Europe 24
  • 25. E-Skills & ICT Professionalism Future actions Follow-up actions: • Stakeholder collaboration • Sustainable business model for e-CF • ICT Professional Profiles and career pathways aligned to e-CF • Mapping of certifications and qualifications • Collaboration between academia and industry • Research the possible alignment of existing Codes of Ethics • Support industry engagement Professional e-Competence in Europe 25
  • 26. Thank you for your attention! dimitris.theodorakis@cepis.org • The European e-Competence Framework: http://www.ecompetences.eu/ • CEPIS Professional e-Competence in Europe: http://www.cepis.org/professionalecompetence • E-Skills and ICT Professionalism: http://www.cepis.org/professionalism Professional e-Competence in Europe 26