1. CURRICULUM VITAE
Personal Details
Surname: Chroni
Name: Constantina
Marital Status: Married
Date and place of Birth: January 17th, 1974, Landstuhl Germany
Address: 57, Thrakis Str. Perama, Piraeus, Greece
Telephone: 00 30 2130009638, 6945 224260
Email: constantina.chroni@hotmail.com
Education
March 2002: Omega Schools
Diploma IATA/UFTAA Foundation Course
A course that describes the features of common travel
products and services to sell air transportation, hotel
accommodation, car rentals, cruises and prepackaged
tours. Additionally the course provides a level of
customer service that successfully motivates customers
to purchase and builds customer loyalty.
March 2000: Technical Educational Institute, Patra, Greece
Bachelor
School of Management & Economy
Department of Tourist Business
A degree that provides high level of tourism and
hospitality with a format based around specific industry
studies and a core of business management studies
Additional Education –Seminars
February 2005: “DELTA” Institute of Professional Training
Protel management suite – Hotel software
May 2001: Union of Tourist & Travel Agencies HATTA in Greece
(Aviation Fares, Normal –Special –Discount Fares,
Ticket Completion Procedure & MCO)
September 2000: Worldspan International Basic & Ticketing Training
May 1999: “THEMISTOKLIS” Institute of Professional Training
Computer Operation & Office Automation.
Excellent knowledge of Windows 2007, Windows
Vista, Windows XP, MS Office (Word, Excel,
PowerPoint, Microsoft Outlook), Internet

2. Languages
Greek: Native Speaker
English: Fluent, Certificate of Proficiency, University of
Michigan, January1994
German: Communication level
Work Experience
June 2000 – August 2011: “Exclusive Tours” General Tourism Agency
63, Panepistimiou rd, Athens
Position: Travel Consultant
Tasks:
 Booking hotels, domestic and international air travel.
 Managing, negotiating terms and conditions with hotels
 Handling hotel bookings for various projects such as
conventions, corporate events, incoming and outgoing groups.
 Handling high numbers of face to face meetings as well as
incoming calls from direct customer and travel trade
 Researching travel options and presenting the best deals in
terms of requirements
 Ensure all bookings and reservations are processed accurately
June 1999 –August 1999: “MAS Travel” General Tourism Agency
38, Akti Poseidonos & Kapodistriou rd, Piraeus
Position: Private employee
Tasks: Reservations, Coasting Tickets Issuance
July 1998 – June 1999: “Hellenic Tourism Organization” (E.O.T)
2, Amerikis Str., Athens
Position: Trainee
Tasks: Hotels’ Licence Issuance (Badges);
Mail handling;
Codetermination in E.O.T.’s Legislation Encoding
References: Available upon request