18. Q.1 Do you have any bank account? Q.2 In which bank do you maintain your bank account? Q.3 which type of account (s) you hold? Q.4 What all benefits and services are you getting from your bank? Q5. Are you satisfied with the services of your bank? Q.6 Do you want to switch your bank to the new one? Q.7 what more facilities/services do you expect from a bank? Q.8 Do you favor the implementation of the computerization andcore banking solution?
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20. Different bank have different schemes for different age groups. Some banks are giving privilege to senior citizens, while others to child group etc. But Co-operative have not any such schemes targeted to different age group.
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22. Timely payment of salary and Promotion of employees will boost their morale.
23. All the complaints of Customer should be deal in proper manner because it is the customer who will give good or bad mouth about bank services.
24. Non maintenance & other charges which are very high as compared to other Banks should be reduced.