Challenges in Modern Registry Management - US persceptive.
SME High Impact Program - Khuzairi Yahaya
1. SME HIGH IMPACT PROGRAM 1
INTEGRATION OF BUSINESS REGISTRATION AND LICENSING
KHUZAIRI YAHAYA (khuzairi@ssm.com.my)
Acting DEPUTY CEO
COMPANIES COMISSION OF MALAYSIA
The Malaysian Experience
2. Agency to incorporate companies and limited liability
partnerships, and register businesses; and lodgement of
statutory documents.
Enforce and monitor compliance with business and
corporate legislations.
Nationwide presence through its HQ and branch offices.
Depository and custodian of corporate and business
information.
The Companies Commission of
Malaysia
3. Malaysia’s Policy Evolution
SME Masterplan
(2012 – 2020)
Manufacturing as leading
sector
Shift to industrial-based
Light (textile, F&B) and
heavy (automotive, E&E)
Import substitution
Transformation of
manufacturing sector
Manufacturing ++
Cluster-based development
Global competitiveness
through innovation
Manufacturing & services
sectors
Creation of business
ecosystem for SMEs
Towards achieving high
income economy by 2020
Industrial Masterplan
(1986 – 1995)
2nd Industrial Masterplan
(1996 – 2005)
3rd Industrial Masterplan
(2006 – 2020)
SMI Development Plan
(2001 -2005)
Sectoral development
1 2 3 4
4. SME’s Account for 97.3% of Businesses
in Malaysia
•97.3% of total
establishments (645,136)
versus 548,267 in 2003
•Mainly (77%)
microenterprises
•Concentrated in services
sector (90%)
5.
6. Recommendation #1 – Changes to Governance and Resourcing
Recommendation #2 – Business/Company Registration Reform
Recommendation #3 – Improve Access to Licensing Information
One of the major obstacles facing SMEs today is the lack of a single service to research and identify the
registrations, licenses, and permits required for their line of business or industry sector. Therefore, it is
recommended that a one-stop information portal be developed.
Recommendation #4 – Improve Licensing and Permitting Processes
•Identify and analyze sectors and geographies that will have the greatest impact on SMEs;
•Reposition the BLESS project and change its emphasis to focus on priority licenses not yet in a system and on
functional improvements identified by SMEs and regulators;
•Determine a long-term sustainability model for BLESS including the identification of a host organization;
•Determine how best to integrate other licensing solutions with BLESS and business registration systems.
Recommendation #5 - Fundamental reforms for Sabah and Sarawak
Recommendation #6 – Provide Multi-Channel Integrated Service
Outcome of Assessment
8. The SME Masterplan: Direction to 2020
SME
Masterplan
ETP
RTP
GTP
High-income
nation
National
policies
GDP
Employment
Exports
41%
62%
25%
GDP
Employment
Exports
32%
59%
19%
2011
2020
9. HIP 4: Going Export (GoEx)
Programme to expedite
internationalisation of SMEs
HIP 5: Catalyst Programme to
promote more homegrown
champions
HIP 6: Inclusive Innovation to
empower the bottom 40%
HIP 1: Integrate business
registration & licensing to
enhance ease of doing business
HIP 2: Technology
Commercialisation Platform (TCP)
to encourage Innovation
HIP 3: SME Investment Programme
(SIP) to provide early stage
financing
The High Impact Programmes
10. HIP 1: Integrate Business Registration &
Licensing
•Streamline and simplify procedures for opening new businesses•Reduce costs and time taken to start a business•Encourage formalisation
•Single window & ID for
whole of Government
•Business registration as
pre-requisite for licensing
Context
11. HIP1 - Integration of Business
Registration & Licensing
PORTALFORREGISTRATION&LICENSING
BUSINESS
REGISTRATIONSYSTEM
BUSINESSLICENSING
SYSTEM
REGISTRATION AGENCIES
Malaysian Cooperative
Commission
Professional Bodies
LICENSING AGENCIES
Federal Government
State Agencies
Companies Commission of
Malaysia (Company, Business &
LLP)
ICU (BLESS)
Business
Community
Registration
Licensing
Counter
Mobile
Kiosk
Web
11
Others
Local Councils
Associations
The Concept
12. HIP1 - Integration of Business
Registration & Licensing
Information for Business Registration & Licensing
SERVICE LAYER
PORTAL FOR BUSINESSS REGISTRATION & LICENSING
APPLICATION LAYER
GATEWAY
CBS
(MyCoID,
eLodgement)
MyLLP
App
SKM
NATIONAL BUSINESS REGISTRATION
SYSTEM
NATIONAL BUSINESS LICENSING
SYSTEM
BLESS OSC ePBT
Business Licensing System
Business Registration System
Online Services for Business Registration & Licensing
Dagang.net eLesen
App
Badan-Badan Prof
INTEGRATION INTEGRATION
BUSINESS
COMMUNITY Counter Mobile KioskWeb
1
2
3
4 56
REGISTRY BUSINESS
Channel
App
Pertubhan