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Service development to simplify for
businesses and entrepreneurs
Corporate Registers Forum 2015
Inga Otmalm/ Monica Grahn
Bolagsverket
(Swedish Companies Registration Office)
2015-03-
Agenda
1.Bolagsverket’s mission and
strategies for e-service development
2.Bolagsverket’s e-services and
ongoing development
3.e-Government in Sweden
Agenda
1.Bolagsverket’s mission and
strategies for e-service development
2.Bolagsverket’s e-services and
ongoing development
3.e-Government in Sweden
Sundsvall, a town in the middle of Sweden
.
Sundsvall – a beautiful town in the middle of Sweden
• Registration authority for Swedish companies
• Registration authority for corporate mortgages
• Swedish trade and industry register
• An important source of information
• Sells information on business enterprises
• Completely fee - financed
• Turnover 477 million Swedish kronor
• 545 employees
Bolagsverket
Vision!
Working together for a
simpler business life!
The Swedish government wants to..
• increase the number of people working and reach the lowest
unemployment in EU in 2020.
• continue to focus on better conditions for companies that are key
players in job creation.
Sweden should become the best in the world exploiting the
opportunities of digitisation !
Simplify for companies
• Policy's that focus on simplicity and security for small and medium-
sized companies are important for achieving the goal of having the
lowest unemployment in the EU.
• Simplify for companies is one method to get more people to start
and grow their businesses.
2015-04-24
Strategies
• We provide customer-friendly and efficient
(e-)services on the basis of customer needs:
fast, easy and right.
• We will and need to collaborate with other
authorities to achieve user-friendly services
• We have knowledge of the entrepreneur's
processes and life events
Agenda
1.Bolagsverket’s mission and
strategies for e-service development
2.Bolagsverket’s e-services and
ongoing development
3.e-Government in Sweden
February
2013
Verksamt.se
- Information about starting and running a business
The Swedish Business Link to Government –
verksamt.se - is a collaboration among 6
authorities:
• Swedish Public Employment Service
• Swedish Companies Registration Office
• Swedish Social Insurance Agency
• Swedish Tax Agency
• Swedish Agency for Economic Regional Growth
• Swedish Customs
The goal is to make it as easy as possible to start and run a business.
The ambition is to involved more authorities, municipalities etc. in
future development.
Verksamt.se
A solution based on user needs.
Following the business lifecycle.
2011-03-04
The Swedish Business Link to Government
2015-04-24
Products and services
• Business registration for agents (FFO)
• Business registration for companies (RFB)
• ..
• Search for company information
• The Trade and Industry Register
• European Business Register
• Statistics on companies and associations
• Official Gazette
• ..
2015-04-24
Simplified and reduced reporting
from business to authorities
Government assignment
N2011/5884/ENT
• Mapping of 1 318 reporting requirements
2015-04-24
Service for
identification
Service for signatory
power
LegitimationAuthentication
Future business
Existing business
API E-services
Fullmakts-
service
Authority C
E-service
Authority B
Receiving
service
Authority A
Mina
meddelanden
Swedish Tax Agency
Authority register
Basic information
Enterprises
SKV
BOL
X
Reporting
requirement
register
SKV
BOL
X
Authority register
Business system
SKV
BOL
X
Authority business system
Connected authorities
4
Digital meetings
4Digital meetings - sectoral
example verksamt.se
Digital meetings – authorities Digital meetings – private actors
Service
catalogue
Information and services
Information
exchange
catalogue
Verksamt.se
- My basic information
- Search & find requirements
- Checklist & guide tool
- My important dates
Service for reporting
requirements
- Reporting requirement register
- Metadata about requirements
Basic information on
enterprises
- Composite service
Service for notification
- Calender reminder
Electronic filing
2015-04-24
Agenda
1.Bolagsverket’s mission and
strategies for e-service development
2.Bolagsverket’s e-services and
ongoing development
3.e-Government in Sweden
• 450 000 sq.km.
• Population 9,5 million
• 23 persons/sq.km.
• Stockholm, pop. 2 000 000
• Gothenburg, pop. 900 000
• Malmö, pop. 650 000
• 21 counties/290 municipalities
• 93 % Access to the Internet at
home
• 86 % Access to broadband at
home
• 5 % Never used a computer
Gothenburg
Malmö
Stockholm
Sweden
Majority
The Parliament
23 Ministries
The Government
Politicians and non-political staff
349 elected men and women
The governing system of Sweden
2013-10-09
23 Ministries
Ministry of Culture
Ministry of Defence
Ministry of Finance
Ministry of Rural Affairs
Prime Minister's Office
Ministry of Education
The Ministry for
Foreign Affairs
Ministry of Health
Ministry of Justice
E
Ministry of Enterprise
Ministry of the
Ministry of Employment
The Government is not
allowed to intervene in
decisions taken by an
government agency, nor
tell how to decide in a
certain case.
(The Constitution of
Sweden)More than 250
autonomous
agencies
2015-04-24
The Swedish way…
2015-04-24
Så enkelt som möjligt
för så många som möjligt.
As easy as possible for so many
as possible
IT in the service of people
2015-04-24
17governmentalagenciesgotthechallengingtask…
The eGovernment Delegation
The Swedish Tax Agency
The Swedish Customs
The Swedish Associationof Local
Authorities and Regions
The Swedish Agency for Economic
and Regional Growth
The Swedish Transport Agency
The Swedish National
PoliceBoard
The Swedish National ArchivesThe Swedish Civil
Contingencies Agency
The Swedish Migration Board
The Swedish mapping, cadastral and
land registration authority
The Swedish Employment Agency
The Swedish Companies
Registration Office
The Swedish Social
Insurance Administration
The Legal, Financial and
Administrative ServicesAgency
The Swedish PensionsAgency
Swedish Board forStudy Support
Need for a delegation
• Autonomous Government Agencies
• Duplication of work occurs
• Governance and inter-agency coordination
needed
• Increase the efficiency
• Develope more user-friendly interfaces for
eServices
2015-04-24
Goals & Purpose
• Simplify life for individuals and
businesses.
• Smarter and more transparent
public sector supports
innovation and participation.
• An effective and more efficient
public sector.
2015-04-24
Important pieces and challanges
• Coordination
– Processes
– Connect and sharing
information
– Standards
– Architecture
• IT
• Information
• Regulations
• Financing
2015-04-24
GOVERNMENT AGENCIES
SHARED INFRASTRUCTURE
PRODUCTS AND CHANNELS
Basic data
business
Basic data
person
Sector PortalsVerksamt.se
Agencies,
municipalities
websites
Data and
Archives
Back-end
Systems
Information
and service
”My power of
attorneys”
”My messages”eID
Etcetera”My e-archive””My cases”
Printed matter
Personal meetings
Telephone
Etcetera
Businesses Citizens
Basic data
GIS
Basic data
…
2015-04-24
GOVERNMENT AGENCIES
SHARED INFRASTRUCTURE
PRODUCTS AND CHANNELS
Basic data
business
Basic data
person
Sector PortalsVerksamt.se
Agencies,
municipalities
websites
Data and
Archives
Back-end
Systems
Information
and service
”My power of
attorneys”
”My messages”eID
Etcetera”My e-archive””My cases”
Printed matter
Personal meetings
Telephone
Etcetera
Businesses Citizens
Basic data
GIS
Basic data
…
2015-04-24
Thank you for the attention!

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Service development to simplify for businesses and entrepreneurs - Inga Otmalm/ Monica Grahn

  • 1. Service development to simplify for businesses and entrepreneurs Corporate Registers Forum 2015 Inga Otmalm/ Monica Grahn Bolagsverket (Swedish Companies Registration Office) 2015-03-
  • 2. Agenda 1.Bolagsverket’s mission and strategies for e-service development 2.Bolagsverket’s e-services and ongoing development 3.e-Government in Sweden
  • 3. Agenda 1.Bolagsverket’s mission and strategies for e-service development 2.Bolagsverket’s e-services and ongoing development 3.e-Government in Sweden
  • 4. Sundsvall, a town in the middle of Sweden . Sundsvall – a beautiful town in the middle of Sweden
  • 5. • Registration authority for Swedish companies • Registration authority for corporate mortgages • Swedish trade and industry register • An important source of information • Sells information on business enterprises • Completely fee - financed • Turnover 477 million Swedish kronor • 545 employees Bolagsverket
  • 6. Vision! Working together for a simpler business life!
  • 7. The Swedish government wants to.. • increase the number of people working and reach the lowest unemployment in EU in 2020. • continue to focus on better conditions for companies that are key players in job creation. Sweden should become the best in the world exploiting the opportunities of digitisation ! Simplify for companies • Policy's that focus on simplicity and security for small and medium- sized companies are important for achieving the goal of having the lowest unemployment in the EU. • Simplify for companies is one method to get more people to start and grow their businesses.
  • 8. 2015-04-24 Strategies • We provide customer-friendly and efficient (e-)services on the basis of customer needs: fast, easy and right. • We will and need to collaborate with other authorities to achieve user-friendly services • We have knowledge of the entrepreneur's processes and life events
  • 9. Agenda 1.Bolagsverket’s mission and strategies for e-service development 2.Bolagsverket’s e-services and ongoing development 3.e-Government in Sweden
  • 10. February 2013 Verksamt.se - Information about starting and running a business The Swedish Business Link to Government – verksamt.se - is a collaboration among 6 authorities: • Swedish Public Employment Service • Swedish Companies Registration Office • Swedish Social Insurance Agency • Swedish Tax Agency • Swedish Agency for Economic Regional Growth • Swedish Customs The goal is to make it as easy as possible to start and run a business. The ambition is to involved more authorities, municipalities etc. in future development.
  • 11. Verksamt.se A solution based on user needs. Following the business lifecycle. 2011-03-04 The Swedish Business Link to Government
  • 12. 2015-04-24 Products and services • Business registration for agents (FFO) • Business registration for companies (RFB) • .. • Search for company information • The Trade and Industry Register • European Business Register • Statistics on companies and associations • Official Gazette • ..
  • 13. 2015-04-24 Simplified and reduced reporting from business to authorities
  • 14. Government assignment N2011/5884/ENT • Mapping of 1 318 reporting requirements 2015-04-24
  • 15. Service for identification Service for signatory power LegitimationAuthentication Future business Existing business API E-services Fullmakts- service Authority C E-service Authority B Receiving service Authority A Mina meddelanden Swedish Tax Agency Authority register Basic information Enterprises SKV BOL X Reporting requirement register SKV BOL X Authority register Business system SKV BOL X Authority business system Connected authorities 4 Digital meetings 4Digital meetings - sectoral example verksamt.se Digital meetings – authorities Digital meetings – private actors Service catalogue Information and services Information exchange catalogue Verksamt.se - My basic information - Search & find requirements - Checklist & guide tool - My important dates Service for reporting requirements - Reporting requirement register - Metadata about requirements Basic information on enterprises - Composite service Service for notification - Calender reminder
  • 17. Agenda 1.Bolagsverket’s mission and strategies for e-service development 2.Bolagsverket’s e-services and ongoing development 3.e-Government in Sweden
  • 18. • 450 000 sq.km. • Population 9,5 million • 23 persons/sq.km. • Stockholm, pop. 2 000 000 • Gothenburg, pop. 900 000 • Malmö, pop. 650 000 • 21 counties/290 municipalities • 93 % Access to the Internet at home • 86 % Access to broadband at home • 5 % Never used a computer Gothenburg Malmö Stockholm Sweden
  • 19. Majority The Parliament 23 Ministries The Government Politicians and non-political staff 349 elected men and women The governing system of Sweden 2013-10-09
  • 20. 23 Ministries Ministry of Culture Ministry of Defence Ministry of Finance Ministry of Rural Affairs Prime Minister's Office Ministry of Education The Ministry for Foreign Affairs Ministry of Health Ministry of Justice E Ministry of Enterprise Ministry of the Ministry of Employment The Government is not allowed to intervene in decisions taken by an government agency, nor tell how to decide in a certain case. (The Constitution of Sweden)More than 250 autonomous agencies
  • 22. 2015-04-24 Så enkelt som möjligt för så många som möjligt. As easy as possible for so many as possible IT in the service of people
  • 23. 2015-04-24 17governmentalagenciesgotthechallengingtask… The eGovernment Delegation The Swedish Tax Agency The Swedish Customs The Swedish Associationof Local Authorities and Regions The Swedish Agency for Economic and Regional Growth The Swedish Transport Agency The Swedish National PoliceBoard The Swedish National ArchivesThe Swedish Civil Contingencies Agency The Swedish Migration Board The Swedish mapping, cadastral and land registration authority The Swedish Employment Agency The Swedish Companies Registration Office The Swedish Social Insurance Administration The Legal, Financial and Administrative ServicesAgency The Swedish PensionsAgency Swedish Board forStudy Support
  • 24. Need for a delegation • Autonomous Government Agencies • Duplication of work occurs • Governance and inter-agency coordination needed • Increase the efficiency • Develope more user-friendly interfaces for eServices
  • 25. 2015-04-24 Goals & Purpose • Simplify life for individuals and businesses. • Smarter and more transparent public sector supports innovation and participation. • An effective and more efficient public sector.
  • 26. 2015-04-24 Important pieces and challanges • Coordination – Processes – Connect and sharing information – Standards – Architecture • IT • Information • Regulations • Financing
  • 27. 2015-04-24 GOVERNMENT AGENCIES SHARED INFRASTRUCTURE PRODUCTS AND CHANNELS Basic data business Basic data person Sector PortalsVerksamt.se Agencies, municipalities websites Data and Archives Back-end Systems Information and service ”My power of attorneys” ”My messages”eID Etcetera”My e-archive””My cases” Printed matter Personal meetings Telephone Etcetera Businesses Citizens Basic data GIS Basic data …
  • 28. 2015-04-24 GOVERNMENT AGENCIES SHARED INFRASTRUCTURE PRODUCTS AND CHANNELS Basic data business Basic data person Sector PortalsVerksamt.se Agencies, municipalities websites Data and Archives Back-end Systems Information and service ”My power of attorneys” ”My messages”eID Etcetera”My e-archive””My cases” Printed matter Personal meetings Telephone Etcetera Businesses Citizens Basic data GIS Basic data …
  • 29. 2015-04-24 Thank you for the attention!