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Breaking the Status Quo Barrier




   Convincing your prospects to do
        something different
Failure to create impact
                                      Only 14% of
                                      “benefits”
                                14%   promoted
                                      create
                                      commercial
                                      impact




              86%
Relevant
 to Your
Prospect




                Unique to You
Status
You        60%
             Quo
          No decision
                           Yes
           Barrier


Ignored     ?           Invaluable
Malcolm Gladwell
Scientist for Tipping Point
     Morton M. Grodzins
What was the difference?
What the best are doing different
65 %                              35 %
             Buying Vision                           Bake-Off
  -3              -2         -1        +1               +2            +3
Status Quo    Identify    Define       Identify         Review       Make
Threatened   New Needs   Solution   Viable Vendors     Approaches   Decision

       “Why Change?”                            “Why Us”
  •  Challenge assumptions            •  Our promise of what you get
  •  Define new set of needs          •  How we do it
  •  Align w/ Strengths
             your                     •  Why we are the best option
         SELL A DISTINCT                        SELL YOUR
          POINT OF VIEW                     VALUE PROPOSITION
A decision to change


           New Brain
           Designed for Analysis




              Old Brain
              Designed for Survival
       Decision-Making Engine
Make the Status Quo Unsafe
Don’t Call the Baby Ugly
Make me Smarter
Attention Aversion
                     Risk/Loss Scarcity




                                          Incumbent Advantage
                      Status
Attention Scarcity



                       Quo
                      Barrier
                      Change Burden
“While our access to raw information has
grown exponentially, our time to process this
 information has declined rapidly, which has
     placed an unprecedented premium
       on the act of meaning-making.”

           George Dyson (Futurist)
•  Don’t play 20 questions

•  You got 30 seconds to
tell me something I don’t
already know

•  You see more people who
look like me than I do

•  So act like it!
Risk/Loss Aversion




                                          Incumbent Advantage
                      Status
Attention Scarcity



                       Quo
                      Barrier
                      Change Burden
Context Creates Urgency
Which would you choose?


 A guaranteed gain of $75,000




 An 80% chance of gaining $100,000
 with a 20% chance of getting nothing
Which would you choose?


 A certain loss of $75,000




 An 80% chance of losing $100,000 with
 a 20% chance of not losing anything
Risk/Loss Burden
                      Change Aversion




                                        Incumbent Advantage
                      Status
Attention Scarcity



                       Quo
                      Barrier
                      Change Burden
The pains I’m living with…




Are bigger than the pain of change…
Risk/Loss Aversion
                     Incumbent Advantage




                                            Incumbent Advantage
                        Status
Attention Scarcity



                         Quo
                        Barrier
                        Change Burden
Find your Contrast
Cont
       rast
              = Va
                  lue
Y          Status
    BREAKING THROUGH
             Quo
          Barrier
                       Y
The Hero Model
      The Hero Model:
      based on The Hero with A Thousand Faces
      by Joseph Campbell



      •  The world is normal

      •  Something changes

      •  Hero struggles

      •  Enter: the mentor

      •  Hero accepts the quest
Distinct Point of View
Typical Brain Activity

Information                          How the    100%
          - ---------------------
 about you                          customer
                                    is helped
  70%


                                    20%
Typical Brain Activity
HOT OPENING        SPIKE IT!           HOT CLOSE

                                        100%
  70%


                    20%
Grabbers
•  Number Plays
•  Metaphors
Distinct Point of View




                  CONTEXT:
        Give them enough reason to do
             something different
Pain and Impact
•  Documentation
•  Visualization
Distinct Point of View
Contrast

Big Picture
•    Make the
     complex,
     simple
•    Make the
     abstract,
     concrete
Validate your Contrast

Proof Points
•  3rd party testimony
  validates story
•  External studies
Distinct Point of View
Who are you going to be?




“People are information-rich and theory-poor.
If you can give them a way of organizing their
experience, then their minds are wide open.”
                                      — Gladwell
CHICAGO,
Marketing and Sales                                    SEPT. 18-20
Messaging Conference                                    ONLY $399

                                                1.  Marketing
                                                    Messaging &
                                                    Content Creation
                                                2.  Sales Conversation
                                                    Delivery
   Billy               Ben                      3.  Power Coaching
   Beane               Zander                       Workshop

              http://conference.corporatevisions.com

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Brainshark City Tours 2012 - Stories That Sell

  • 1. Breaking the Status Quo Barrier Convincing your prospects to do something different
  • 2. Failure to create impact Only 14% of “benefits” 14% promoted create commercial impact 86% Relevant to Your Prospect Unique to You
  • 3. Status You 60% Quo No decision Yes Barrier Ignored ? Invaluable
  • 5. Scientist for Tipping Point Morton M. Grodzins
  • 6. What was the difference?
  • 7. What the best are doing different
  • 8. 65 % 35 % Buying Vision Bake-Off -3 -2 -1 +1 +2 +3 Status Quo Identify Define Identify Review Make Threatened New Needs Solution Viable Vendors Approaches Decision “Why Change?” “Why Us” •  Challenge assumptions •  Our promise of what you get •  Define new set of needs •  How we do it •  Align w/ Strengths your •  Why we are the best option SELL A DISTINCT SELL YOUR POINT OF VIEW VALUE PROPOSITION
  • 9. A decision to change New Brain Designed for Analysis Old Brain Designed for Survival Decision-Making Engine
  • 10. Make the Status Quo Unsafe
  • 11. Don’t Call the Baby Ugly
  • 13. Attention Aversion Risk/Loss Scarcity Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 14. “While our access to raw information has grown exponentially, our time to process this information has declined rapidly, which has placed an unprecedented premium on the act of meaning-making.” George Dyson (Futurist)
  • 15. •  Don’t play 20 questions •  You got 30 seconds to tell me something I don’t already know •  You see more people who look like me than I do •  So act like it!
  • 16. Risk/Loss Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 18. Which would you choose? A guaranteed gain of $75,000 An 80% chance of gaining $100,000 with a 20% chance of getting nothing
  • 19. Which would you choose? A certain loss of $75,000 An 80% chance of losing $100,000 with a 20% chance of not losing anything
  • 20. Risk/Loss Burden Change Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 21. The pains I’m living with… Are bigger than the pain of change…
  • 22. Risk/Loss Aversion Incumbent Advantage Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 24. Cont rast = Va lue
  • 25. Y Status BREAKING THROUGH Quo Barrier Y
  • 26. The Hero Model The Hero Model: based on The Hero with A Thousand Faces by Joseph Campbell •  The world is normal •  Something changes •  Hero struggles •  Enter: the mentor •  Hero accepts the quest
  • 28. Typical Brain Activity Information How the 100% - --------------------- about you customer is helped 70% 20%
  • 29. Typical Brain Activity HOT OPENING SPIKE IT! HOT CLOSE 100% 70% 20%
  • 31. Distinct Point of View CONTEXT: Give them enough reason to do something different
  • 32. Pain and Impact •  Documentation •  Visualization
  • 34. Contrast Big Picture •  Make the complex, simple •  Make the abstract, concrete
  • 35. Validate your Contrast Proof Points •  3rd party testimony validates story •  External studies
  • 37. Who are you going to be? “People are information-rich and theory-poor. If you can give them a way of organizing their experience, then their minds are wide open.” — Gladwell
  • 38. CHICAGO, Marketing and Sales SEPT. 18-20 Messaging Conference ONLY $399 1.  Marketing Messaging & Content Creation 2.  Sales Conversation Delivery Billy Ben 3.  Power Coaching Beane Zander Workshop http://conference.corporatevisions.com