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Making Power
Positioning and Power
Tools Your Company's
Messaging Culture



                           Eryn Del Castillo
                        Vice President, Sales Operations
                                      ADP Advanced MD
                                     September 20, 2012
What is Cultural? !



     cul·tur·al/ˈkəәlCHəәrəәl/
     Adjective: Of or relating to the ideas, customs, and social
     behavior of a society.
     Of or relating to the arts and to intellectual achievements.
     Synonyms: cultured




Sales effectiveness
Power Positioning at ADP




   143          $4.6M                90    340%       42



Closed Deals    Incremental                        Replicated
 in the Pilot     Revenue     Day Period    ROI      Across
   Region                                         Organization
Sales Enablement Overview

     CAMPAIGNS AND PROGRAMS
     Supports Field Sales in the strategy,
     planning and execution of all campaign
     activity across ES, enabling them to
     gain access and close business with
     innovative tools, timely assets and                                           EFFECTIVENESS
     insightful reporting.                                                             AND TOOLS
                                                                             Focused on Increasing sales
                                                                            productivity through a guided
                                                                            selling strategy of high value,
                                                                            high impact sales tools, sales
                                                                                 messaging & competitive
                                                                                intelligence that leverages
                                                                           market trends, customer needs
                                                                                       and field excellence.



4    © Copyright 2012 ADP, Inc. Proprietary and Confidential Information
Enablement Strategy


                                                                              Drive
                                                                             Results

                                                                            Accelerate
                                                                           Sales Funnel
                                                                              Activity

                                                                    Find, Attract, &
                                                                   Manage Qualified
                                                                    Inbound Leads

                                                          Innovate & Expand Core
                                                              Field Campaigns




5   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Process




Request from               Edit/    Messaging
               Conduct
 Business                Feedback    and Tool
               Session
   Units                   Cycle     Delivery
Power Positioning Across the Enterprise

                                                                                                Reporting and
                                       Messaging and                  Custom assets           tracking on asset
 Message creation and core          contest distributed to              created by
deliverables presented to BU                                                                 usage and success
                                      Functional Areas                 departments
                                                                                                     rate




                                                                                                                  Positions
                                                                      Formats




                                                                                                                   Power
                                           Areas


                                           Training                Email
                                                                                 PDF/Print
                                        Marketing &
                                        Campaigns
       Power




                                                                                                                      POV
     Positions &                          Lead Gen                      Social
        POV
    •  Road Map                       Digital Marketing
    •  Storyboard
    •  Video                                                            Powerpoint




                                                                                                                  Messaging
    •  Ppt Presentation                Business Unit




                                                                                                                   Power
                                    Sales Effectiveness
                                                                 Advertising      Mobile




7    © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Integration: Training




                                                       Power Messaging

                                                                             Advanced
     New Hire                                                Certification                Power
                                                                                DM
                                                                                         Coaching
                                                                              Training




8   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Integration: Marketing
& Campaigns




9   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Integration: Lead Gen




10   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Integration: Digital Marketing




11   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Integration: BU
     Competitive Intelligence




12    © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Power Positioning Integration: Sales Effectiveness




     WHAT IS SALES EFFECTIVENESS?
       Deliver the right tools at the right time throughout the
       sales process.
       Making navigating the sales process easy.
       Leverage best in class tools to accelerate the sales cycle
       and win more deals.


13   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Making it Cultural



                                                                             Exploring
              Loosening of                           Committed to            Possible            Committed to a        Justifying the              Making the
             the Status Quo                            Change                                      Solution              Decision                  Selection
                                                                             Solutions


                                                                                         Tools



       Ideal                                                                                      Influencer      Handling
                                  Messaging                        POV        Analysis                                                  Pricing/
     Customer                                                                                    Enablement       Objection
                                  Roadmaps                      Storyboard     Guide                                                     Service
      Profile                                                                                        Tools         Guide                Proposal



     Competitive                  Message                        Executive      Lead             Competitor       Solutions
     Landscape                    Cue Cards                      Overview      Pulling            Profiles        Agreement
                                                                   Pres.       Guides                               Pres.



                                    Elevator                     Overview
                                     Pitch/                       Recap
                                    Scripts                       Letter



                                 Campaign
                                  Support




14    © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Field Readiness Kit
15
Field Readiness Kit
16   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
Scalability Across The Enterprise




17   © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.

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Making power positioning and power tools your company’s messaging culture

  • 1. Making Power Positioning and Power Tools Your Company's Messaging Culture Eryn Del Castillo Vice President, Sales Operations ADP Advanced MD September 20, 2012
  • 2. What is Cultural? ! cul·tur·al/ˈkəәlCHəәrəәl/ Adjective: Of or relating to the ideas, customs, and social behavior of a society. Of or relating to the arts and to intellectual achievements. Synonyms: cultured Sales effectiveness
  • 3. Power Positioning at ADP 143 $4.6M 90 340% 42 Closed Deals Incremental Replicated in the Pilot Revenue Day Period ROI Across Region Organization
  • 4. Sales Enablement Overview CAMPAIGNS AND PROGRAMS Supports Field Sales in the strategy, planning and execution of all campaign activity across ES, enabling them to gain access and close business with innovative tools, timely assets and EFFECTIVENESS insightful reporting. AND TOOLS Focused on Increasing sales productivity through a guided selling strategy of high value, high impact sales tools, sales messaging & competitive intelligence that leverages market trends, customer needs and field excellence. 4 © Copyright 2012 ADP, Inc. Proprietary and Confidential Information
  • 5. Enablement Strategy Drive Results Accelerate Sales Funnel Activity Find, Attract, & Manage Qualified Inbound Leads Innovate & Expand Core Field Campaigns 5 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 6. Power Positioning Process Request from Edit/ Messaging Conduct Business Feedback and Tool Session Units Cycle Delivery
  • 7. Power Positioning Across the Enterprise Reporting and Messaging and Custom assets tracking on asset Message creation and core contest distributed to created by deliverables presented to BU usage and success Functional Areas departments rate Positions Formats Power Areas Training Email PDF/Print Marketing & Campaigns Power POV Positions & Lead Gen Social POV •  Road Map Digital Marketing •  Storyboard •  Video Powerpoint Messaging •  Ppt Presentation Business Unit Power Sales Effectiveness Advertising Mobile 7 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 8. Power Positioning Integration: Training Power Messaging Advanced New Hire Certification Power DM Coaching Training 8 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 9. Power Positioning Integration: Marketing & Campaigns 9 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 10. Power Positioning Integration: Lead Gen 10 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 11. Power Positioning Integration: Digital Marketing 11 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 12. Power Positioning Integration: BU Competitive Intelligence 12 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 13. Power Positioning Integration: Sales Effectiveness WHAT IS SALES EFFECTIVENESS? Deliver the right tools at the right time throughout the sales process. Making navigating the sales process easy. Leverage best in class tools to accelerate the sales cycle and win more deals. 13 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 14. Making it Cultural Exploring Loosening of Committed to Possible Committed to a Justifying the Making the the Status Quo Change Solution Decision Selection Solutions Tools Ideal Influencer Handling Messaging POV Analysis Pricing/ Customer Enablement Objection Roadmaps Storyboard Guide Service Profile Tools Guide Proposal Competitive Message Executive Lead Competitor Solutions Landscape Cue Cards Overview Pulling Profiles Agreement Pres. Guides Pres. Elevator Overview Pitch/ Recap Scripts Letter Campaign Support 14 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 16. Field Readiness Kit 16 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.
  • 17. Scalability Across The Enterprise 17 © Copyright 2011 ADP, Inc. Proprietary and Confidential Information.